Nasdaq logo
Nasdaq

Nasdaq is a publicly-held corporation that runs the NASDAQ stock market and eight stock exchanges in Europe. The culture at Nasdaq is collaborative, innovative,

Market Operations Lead

Location

Arizona + 4 moreAll locations: Arizona | North Carolina | Pennsylvania | Texas | Utah

Posted

61 days ago

Salary

0

Seniority

Senior

Bachelor Degree3 yrs expEnglish

Job Description

Market Operations Lead

Nasdaq

• Responsible for day to day management of Equities Trading Services desk during overnight trading hours (8pm-4am EST) • Overseeing the work of 2 more junior analysts as they support the Nasdaq Stock Market during overnight hours • Research and respond to all trading and technical inquiries from both internal and external customers using various support tools • Provide assistance/training to customers in all facets of Nasdaq’s Equities business including the use of all exchange services and ancillary products • Troubleshoot all client connectivity issues including firewall changes, access list modifications, and session configurations • Support for the Nasdaq/FINRA Trade Reporting Facility (ACT) • Provide client assistance on specific functionality for all new and existing Nasdaq protocols • Manage major incidents by troubleshooting and communicating with internal and external clients • Apply AI-driven thinking to improve standard operating procedures and service workflows • Responsible for making regular process improvements in all facets of the group’s daily duties • Support user acceptance testing of new products

Job Requirements

  • Undergraduate degree in business related major or related experience
  • At least 2-3 years of experience
  • Preference for Series 7, Series 24 or willingness to pass SIE within 5 months of employment

Benefits

  • 401(k) program with 6% employer match
  • Employee Stock Purchase Program with 15% discount
  • Student loan repayment program up to $10k
  • Company paid life and disability plans
  • Generous paid time off
  • Comprehensive medical, dental and vision coverage
  • Health spending account with employer contribution
  • Paid flex days to support mental wellbeing
  • Gym membership discounts
  • Hybrid home/office schedule (for most positions)
  • Paid parental leave
  • Fertility benefits
  • Paid bereavement leave
  • Company gift matching program
  • Employee resource groups
  • Paid volunteer days
  • Education Assistance Program
  • Robust job skills training and Professional development opportunities

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