Job DetailsJob Location: Elizabethtown, NC 28337Position Type: Full TimeCampbell Oil Company - Service Dept. Administrative Assistant Elizabethtown, NC Join us as we grow together personally and professionally! Four Generations of family leadership continue to make it our vision to leave people better than we found them. We are more than an oil company, convenience store or restaurant, we are a family! We are improving the lives of those we touch every day by valuing the customer, caring for our 1000+ team members, and supporting our communities that we are honored to serve. POSITION OVERVIEW The Administrative Assistant provides essential support to ensure efficient operation of the office. This role involves managing administrative tasks, coordinating communication, and assisting team members with various projects. The ideal candidate will be organized, detail-oriented, and possess excellent communication skills to contribute to a positive work environment. A detailed Job Description will be available when you begin employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Begin building your career and apply now for these great benefits! BENEFITS OVERVIEW Family first atmosphere Benefits to fit your needs: Medical, Dental, Vision, Life, Disability, 401k Competitive Total Compensation Plans with 401k match Paid time off in your first year Team first environment Paid Gym Memberships Remote work in select roles Monthly teambuilding exercises Everyday Pay if needed Flexible Schedules for attending family events Professional Training Advancement opportunities Leadership Training ESSENTIAL JOB FUNCTIONS Billing Invoicing all service work orders AR (In Emailing work order copies to appropriate personnel concerning tank sets, pickups, or movements Adding/moving tank assets in E3 Adding maintenance notes into truck repair software Coding and scanning vendor invoices Managing the Purchase Order Spreadsheet Contacting vendors for invoices as needed Managing Truck Service alerts and PM schedules with division managers Sending out monthly reminders “Refueler” Truck Maintenance log management Keeping up with movements PM Schedules Assisting with Month End Inventory counts and reconciliations Tracking down missing items Bi-Weekly aviation filter counts as needed Spot checking higher priced items Qualifications EDUCATION & QUALIFICATIONS: Minimum 3 years’ experience in administrative duties Valid NC Driver's License Excellent communication and organizational skills Possess advanced analytical skills Experienced computer skills working in Excel Commitment to Excellence and holding team to highest standards Team player that enjoys collaborating with coworkers Advanced Microsoft Excel skills, proficiency with computers. Experience with other financial systems. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, hear, use hands to type data, operate business equipment and dial the telephone. They are regularly required to talk and hear. The employee is frequently required to stand, walk, sit, and lift to 30 lbs. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

JOB SUMMARY Responsible for validating dispute reasons following Explanation of Benefits (EOB) review, escalating payment variance trends or issues to NIC management, and generating appeals for denied or underpaid claims. ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Others may be assigned. - Validate denial reasons and ensures coding in DCM is accurate and reflects the denial reasons. Coordinate with the Clinical Resource Center (CRC) for clinical consultations or account referrals when necessary, - Generate an appeal based on the dispute reason and contract terms specific to the payor. This includes online reconsiderations. - Follow specific payer guidelines for appeals submission - Escalate exhausted appeal efforts for resolution - Work payer projects as directed - Research contract terms/interpretation and compile necessary supporting documentation for appeals, Terms & Conditions for Internet enabled Managed Care System (IMaCS) adjudication issues, and referral to refund unit on overpayments. - Perform research and makes determination of corrective actions and takes appropriate steps to code the DCM system and route account appropriately. - Escalate denial or payment variance trends to NIC leadership team for payor escalation. KNOWLEDGE, SKILLS, ABILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Intermediate understanding of Explanation of Benefits form (EOB), Managed Care Contracts, Contract Language and Federal and State Requirements - Intermediate knowledge of hospital billing form requirements (UB-04) - Intermediate understanding of ICD-9, HCPCS/CPT coding and medical terminology - Intermediate Microsoft Office (Word, Excel) skills - Advanced business letter writing skills to include correct use of grammar and punctuation. Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings. EDUCATION / EXPERIENCE Include minimum education, technical training, and/or experience preferred to perform the job. - High School Diploma or equivalent, some college coursework preferred - 3 - 5 years experience in a hospital business environment performing billing and/or collections PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Ability to sit and work at a computer terminal for extended periods of time WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Call Center environment with multiple workstations in close proximity As a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide. We help our clients strengthen their financial and clinical performance, serve their communities, and succeed at the business of healthcare. Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost, and access to healthcare. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step! Compensation and Benefit Information Compensation - Pay: $18.60 - $28.00 per hour. Compensation depends on location, qualifications, and experience. - Position may be eligible for a signing bonus for qualified new hires, subject to employment status. - Conifer observed holidays receive time and a half. Benefits Conifer offers the following benefits, subject to employment status: - Medical, dental, vision, disability, and life insurance - Paid time off (vacation & sick leave) – min of 12 days per year, accrue at a rate of approximately 1.84 hours per 40 hours worked. - 401k with up to 6% employer match - 10 paid holidays per year - Health savings accounts, healthcare & dependent flexible spending accounts - Employee Assistance program, Employee discount program - Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance. - For Colorado employees, Conifer offers paid leave in accordance with Colorado’s Healthy Families and Workplaces Act.

• provide timely and effective secretarial support to an office, business unit, department, or other organization • answer telephones, screen calls, and take messages so callers/visitors are attended to promptly, courteously, and accurately • perform advanced administrative/operational/customer support duties that require independent initiative and judgment • apply intermediate mathematical skills • transcribe, type, format, and proofread a variety of material (e.g., correspondence, invoices, contracts, meeting minutes, reports, speeches, and presentations) using word processing, presentation, graphics and spreadsheet software • coordinate internal and external meetings which may involve scheduling meeting times, making travel arrangements for attendees, and ensuring that various meeting amenities are available • manage the appointments and schedules of applicable staff • use office equipment such as photocopiers, faxes, and printers • distribute incoming mail, prepare outgoing mail, file, maintain office supplies or other inventory

Company Overview Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact. Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem-solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector. Job Summary and Responsibilities Job Summary The Administrative Assistant provides comprehensive administrative and operational support to individuals, teams, or departments within the organization. This role is responsible for coordinating day-to-day activities, managing data and documentation, supporting claims-related processes, and ensuring efficient communication across stakeholders. The ideal candidate is a highly organized, detail-oriented professional who thrives in a fast-paced, collaborative environment. This individual manages multiple priorities seamlessly while exercising sound judgment and upholding the highest standards of professionalism and confidentiality. Job Responsibilities - Provide administrative support, including scheduling meetings, preparing agendas and meeting minutes, and assisting with presentations as needed. - Maintain and organize files, databases, and records to ensure accuracy along with validating invoices. - Format and distribute reports, presentations, and communications. - Prepare quality audits within the Excel speadsheets. - Ensure accuracy and completeness of all data entry and documentation. - Enter new claims into the tracking system, ensuring accurate input of demographic, provider, and claim details. - Monitor and manage claims throughout the review process, tracking status and ensuring timely progression. - Investigate, resolve, or escalate claim-related issues as appropriate. - Collaborate with peer reviewers, Medical Directors, and internal teams to support claims processing. - Serve as a liaison between internal teams and external stakeholders as needed. - Support multiple projects simultaneously, adjusting priorities as needed in a fast-paced environment. - Track project-related issues through to resolution and provide updates as needed. - Collaborate with team members to balance workload and ensure deadlines are met. - Maintain Excel spreadsheets to track and manage workflows and projects. - Demonstrate professionalism, strong attention to detail, and effective proofreading skills in all work. - Adhere to all corporate policies, including HIPAA Privacy and Security requirements. - Maintain reliable internet access and availability during standard business hours to support remote work requirements. Qualifications Required Qualifications, Knowledge, and Experience - High school diploma required, along with a minimum of 2 years of experience in an administrative assistant role and/or basic project management support. An associate or bachelor’s degree is preferred, but not required. - Proofreading skills with the ability to review documents for accuracy, clarity, and professionalism.. - Effective communication and collaboration skills, with the ability to compose clear, grammatically correct, and professional email communications for clients and internal stakeholders. - Strong problem-solving and critical-thinking skills, with the ability to exercise sound judgment and discretion in handling day-to-day responsibilities. - Proficiency with computer systems and software, including Microsoft Office Suite applications such as Word, Outlook, Excel, PowerPoint, and Teams, as well as intranet platforms and tools such as SharePoint, OneDrive, Lists, and PDF software including Adobe and/or Kofax. Preferred Qualifications - Knowledge of medical terminology preferred. - Ability to provide courteous, professional, and service-oriented support to clients and internal team members - Ability to identify issues or concerns and communicate them effectively to the appropriate team members and supervisor, as needed. - Active listening and strong organizational skills, with a high level of attention to details. - Demonstrated ability to work independently with minimal supervision. Why us We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes. We do this through our people You will have meaningful work that genuinely improves people's lives nationwide. Our company cares about our employees, giving you the tools and encouragement, you need to achieve the finest work of your career. We know your time is valuable and we thank you for applying for this position. Due to the high volume of applicants, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Acentra Health and invite you to apply to future openings that may be of interest. Best of luck in your search! ~ The Acentra Health Talent Acquisition Team EEO AA M/F/Vet/Disability Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, status as a protected veteran or any other status protected by applicable Federal, State or Local law. Benefits Benefits are a key component of your rewards package. Our benefits are designed to provide you with additional protection, security, and support for both your career and your life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more. Compensation The compensation for this role ranges from $21.00 to $26.50 per hour. Based on our compensation program, an applicant’s position placement in the pay range will depend on various considerations, such as years of applicable experience and skill level. #LI-JS1 Pay Range USD $20.81 - USD $26.01 /Hr.