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Claims Adjuster
Location
United States
Posted
64 days ago
Salary
0
Seniority
Mid Level
No structured requirement data.
Job Description
Claims Adjuster
Otis Elevator Co.
Date Posted: 2026-03-31Country: United States of AmericaLocation: OTFLH: Florida Home Offices Remote Location, Remote City, FL, 33408 USA Key Responsibilities: - Manage and resolve property damage, general liability, and product liability claims from initial report through closure. - Conduct thorough investigations including interviews, document review, and evidence collection. - Analyze incident facts to determine coverage, liability, and exposure. - Coordinate with third-party administrators, insurers, attorneys, and field personnel. - Maintain detailed and accurate claim files in compliance with company requirements and regulatory standards including reserving. - Prepare written summaries, status updates, and reporting dashboards for leadership. - Track trends and contribute to root-cause analysis that drives risk reduction. - Negotiate settlements within assigned authority levels to achieve cost-effective outcomes. - Review invoices, legal bills, and documentation to ensure accuracy and alignment with Otis’s guidelines. - Partner with Field Operations and Safety teams to understand incident drivers and support preventive actions. - Support internal audits and compliance reviews. - Communicate professionally with customers, claimants, attorneys, and insurers. - Uphold Otis’s commitment to safety, fairness, and service excellence throughout the claims process. Minimum Qualifications - Professional certifications (6-20 All-Lines Adjuster License or similar) - Bachelor’s degree; or equivalent experience. - 2+ years of claims handling experience in general liability or auto lines, strong analytical, investigative, and negotiation skills. - Working knowledge of relevant regulations and insurance practices. - Excellent written and verbal communication skills. - Ability to manage multiple cases and deadlines in a fast‑paced environment. Preferred qualifications - 4+ years of claims handling experience (insurance, product liability, risk management, catastrophic loss, litigation support, or similar). - Experience in construction, industrial equipment, manufacturing, or field‑service environments. - Proficient in Microsoft Excel. - General reporting and invoicing. If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here. Become a part of the Otis team and help us #Buildwhatsnext! Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com. Privacy Policy and Terms: Click on this link to read the Policy and Terms
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Complex Claims Specialist - E&S/NY Labor Law (Remote)
Selective Insurance Company of AmericaSelective is a midsized U.S. domestic property and casualty insurance company with a history of strong, consistent financial performance for nearly 100 years. Selective's unique position as both a leading insurance group and an employer of choice is recognized in a wide variety of awards and honors, including listing in Forbes Best Midsize Employers in 2025 and certification as a Great Place to Work® in 2025 for the sixth consecutive year. Employees are empowered and encouraged to Be Uniquely You by being their true, unique selves and contributing their diverse talents, experiences, and perspectives to our shared success.
About Us At Selective, we don't just insure uniquely, we employ uniqueness. Selective is a midsized U.S. domestic property and casualty insurance company with a history of strong, consistent financial performance for nearly 100 years. Selective's unique position as both a leading insurance group and an employer of choice is recognized in a wide variety of awards and honors, including listing in Forbes Best Midsize Employers in 2025 and certification as a Great Place to Work® in 2025 for the sixth consecutive year. Employees are empowered and encouraged to Be Uniquely You by being their true, unique selves and contributing their diverse talents, experiences, and perspectives to our shared success. Together, we are a high-performing team working to serve our customers responsibly by helping to mitigate loss, keep them safe, and restore their lives and businesses after an insured loss occurs. Overview Selective Insurance is seeking an E&S Complex Claims Specialist to handle the company's most complex and challenging claims. This is a fully remote position. Responsibilities of this position include coverage analysis, investigation, evaluation, negotiation and disposition of assigned claims. Candidate must possess strong litigation management skills to aggressively manage litigation activities, budgets and claim outcomes while considering the overall impact to the customer and company. The individual in this position will also ensure claims are processed within company policies, procedures, and within individual's prescribed authority with exceptional standards of performance. This individual should possess strategic though process skills to effectively and efficiently manage loss exposures. Job duties will include communication and collaboration with key stakeholders, training, development and providing thought leadership where requested. In addition, position may require travel to mediations, arbitrations, settlement conferences, trials or other proceedings which may account for up to 20% of the specialist time. All job duties and responsibilities must be carried out in compliance with applicable legal and regulatory requirements. Responsibilities - Effectively evaluate and resolve coverage issues for all lines of business and all liability claim types. - Investigate the claims through telephone, written correspondence, and/or personal contact with claimants, attorneys, insureds, witnesses and others having pertinent information. - Effectively and efficiently manage vendors and expenses. - Timely analyze information in order to evaluate assigned claims to determine the extent of loss, taking into consideration contributory or comparative negligence. Assign medical or other experts to case and arrange for medical examinations when necessary. - Effectively evaluate, negotiate and resolve claims within delegated authority (ranging from $100,000 to $400,000) utilizing the appropriate denials or releases. - Provide required reports to claims, underwriting, reinsurance and actuarial on significant exposure cases. - Report on all cases going to trial on a timely basis and attend portions of trials when warranted or where requested by management. - Ensure proper referrals and timely updates to appropriate Reinsurer(s). - Must be able to drive an automobile to travel within territory. Car travel represents approximately 10-25% of employee’s time and a valid driver’s license. Qualifications Knowledge and Requirements - Experience in complex coverage analysis and significant large loss evaluations. - Experience with E&S claim preferred but not required. - Superior communication and strategic negotiation and claim disposition skills along with proven problem-solving skills. - Excellent presentation skills and moderate proficiency with standard business-related software (including Microsoft Outlook, Work Excel, and PowerPoint). - Sufficient keyboarding proficiency to enter data accurately and efficiently. - Multi-State licensing with strong understanding of Medicare reporting & compliance preferred. - Must have valid state-issued driver’s license in good standing and be able to drive an automobile. Education and Experience - College degree preferred. - 8+ Casualty claims handling experience - A minimum of 5 years handling cases of a complex nature with a primary P&C carrier. - New York Labor Law experience required. - Habitability, assault and battery and Coverage B experience preferred. - Carrier experience preferred. - Ability to write coverage letters is required. Total Rewards Selective Insurance offers a total rewards package that includes a competitive base salary, incentive plan eligibility at all levels, and a wide array of benefits designed to help you and your family stay healthy, achieve your financial goals, and balance the demands of your work and personal life. These benefits include comprehensive health care plans, retirement savings plan with company match, discounted Employee Stock Purchase Program, tuition assistance and reimbursement programs, and 20 days of paid time off. Additional details about our total rewards package can be found by visiting our benefits page. The actual base salary is based on geographic location, and the range is representative of salaries for this role throughout Selective's footprint. Additional considerations include relevant education, qualifications, experience, skills, performance, and business needs. Pay Range USD $124,000.00 - USD $160,000.00 /Yr. Additional Information Selective is an Equal Employment Opportunity employer. That means we respect and value every individual’s unique opinions, beliefs, abilities, and perspectives. We are committed to promoting a welcoming culture that celebrates diverse talent, individual identity, different points of view and experiences – and empowers employees to contribute new ideas that support our continued and growing success. Building a highly engaged team is one of our core strategic imperatives, which we believe is enhanced by diversity, equity, and inclusion. We expect and encourage all employees and all of our business partners to embrace, practice, and monitor the attitudes, values, and goals of acceptance; address biases; and foster diversity of viewpoints and opinions. For Massachusetts Applicants It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

