Overview Why Work at Boys & Girls Clubs of America This isn’t just a job. It’s a mission. It’s a movement. At Boys & Girls Clubs of America, purpose meets progress, and people come first. Every role at the national office exists for one reason: to strengthen local Clubs and expand opportunity for young people across the country. Whether you’re shaping strategy, supporting the field, or building systems that power our impact, your work directly contributes to helping young people, especially those who need us most, reach their full potential. Our employees join because they want their work to matter. They stay because they can see the impact of their expertise in real communities every single day. We support that purpose with flexibility, growth opportunities, supportive leadership, and a comprehensive total rewards package designed to help our people thrive, professionally and personally. This is where purpose becomes practice. This is where your work matters. At Boys & Girls Clubs of America, we believe strong local Clubs are powered by strong relationships, sustainable philanthropy, and leaders who know how to build capacity, not dependency. This role sits at the center of that work. The Opportunity The Director, Resource Development Consulting, Club Services is a Club-facing consultant who partners directly with local Boys & Girls Clubs to grow individual giving and strengthen long-term private revenue strategies. Reporting to the Lead Director, RD Club Services, you will work hands-on with a portfolio of Clubs: coaching, advising, and enabling Club executives, resource development professionals, and volunteer leaders to build strong major and planned giving programs. You’ll model best-in-class donor relationship building, help Clubs advance along the Mastery and Legacy continuum, and ultimately increase individual giving across the movement. This is a high-impact individual contributor role, designed for an experienced fundraising leader who prefers to lead through expertise, influence, and trusted partnership rather than formal people management. It is a high-trust, high-influence role for a seasoned development leader who knows how to lead with expertise, humility, and partnership. You’ll work remotely while maintaining strong, visible relationships with Clubs through in-person and virtual engagement. Living in the Pacific Region supports deeper community connection, reduced travel strain, and more sustainable rhythms for a role with frequent in-person engagement. Responsibilities Serve as a Strategic Partner to Clubs - Consult 1:1 and in group settings with Club CEOs, resource development professionals, and Boards across assigned regions (with a priority focus on the Pacific region). - Support Clubs that operate at varying levels of readiness, urgency, and revenue opportunity. Meeting them where they are and helping them move forward. - Build authentic, trusted relationships that invite openness, learning, and progress. Strengthen Individual, Major, and Planned Giving - Guide Clubs in identifying, qualifying, cultivating, soliciting, and stewarding major and planned gift prospects. - Coach Clubs on donor-centered strategies, moves management, and pipeline development for future donors. - Assist with planned giving strategies, including marketing approaches, donor/advisor conversations, and estate planning engagement. - Provide gift tables, illustrations, and calculations as needed to support solicitations and closures. Consult on Campaigns & Growth Initiatives - Support Clubs through the development and strengthening of local annual campaigns - Support Clubs through capital and endowment campaigns, from feasibility and vendor selection to goal setting and implementation. - Partner with Clubs to set realistic, data-informed fundraising goals and timelines aligned to community potential. - Help Clubs structure and execute planned giving campaigns through to gift closure. Train, Enable, and Scale Expertise - Deliver training for Club staff and volunteers at regional and national conferences (in person and virtual). - Lead workshops and presentations for statewide and multi-Club audiences - Celebrate and leverage local expertise while introducing proven national best practices. Use Data, Tools, and Technology - Coach Clubs on effective use of CRM systems ( At BGCA we use Salesforce) to track prospects, activity, and outcomes. - Develop clear reports, insights, and presentations that inform strategy and decision-making. - Operate comfortably in virtual environments and collaborate seamlessly across platforms (Microsoft Office, Teams, PowerPoint). Contribute to the Broader Movement - Partner closely with BGCA Resource Development and Field Operations teams. - Provide input into national marketing and fundraising strategies. - Complete required reporting and administrative responsibilities with accuracy and timeliness. What Success Looks Like - Increased individual giving at local Clubs. - Clubs that feel more confident, capable, and equipped to sustain private revenue growth. - Trusted relationships where Clubs invite you in, listen openly, and act on guidance. - Strong pipelines that move Clubs toward Mastery and Legacy-level fundraising. Qualifications What You Bring Experience & Education - Bachelor’s degree required; advanced degree or credentials (CFRE, CFP, CLU, JD, or similar) preferred. - 5–7+ years of progressive experience in major gifts and planned giving, with a proven record of closing gifts through personal solicitation. - Deep working knowledge of estate planning strategies, tax considerations, and donor-centered fundraising practices. Skills & Capabilities - Exceptional relationship-building, facilitation, and influencing skills. - Ability to lead through expertise rather than authority. - Strong analytical skills: comfortable running reports, interpreting data, and translating insights into action. - Excellent written and verbal communication; confident presenter to varied audiences. - Tech-savvy and curious, with strong proficiency in Salesforce, Microsoft Office, and virtual collaboration tools. - High ethical standards, sound judgment, and integrity. Work Style - Self-directed, adaptable, and energized by complex, multi-faceted work. - Comfortable balancing travel, consulting, training, and strategy. - Able to operate independently while staying tightly connected to a national team. Work Environment & Travel - This role is REMOTE and the employee should live in the United States with Strong preference for candidates living in and deeply familiar with the Pacific Region, including: - Washington - Oregon - Alaska - California - Idaho - Nevada - Utah - Arizona - Hawaii - Travel expected at approximately 50–60%, including occasional weekends, depending on scheduling. Why This Role Matters This role exists to strengthen the entire movement, by helping local Clubs build the private revenue they need to serve more youth, more sustainably, for generations to come. If you are a trusted advisor at heart, fluent in philanthropy, and motivated by helping others succeed, this is an opportunity to make national impact through local partnership. The salary range for this role is $99,450 to $115,000. BGCA takes into consideration a combination of a candidate’s education, training and experience, as well as the position’s scope and complexity, the discretion and latitude required for the role and other external and internal data when establishing a salary level. We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package. Click I*Care Values to find out about how team members demonstrate Boys & Girls Club of America’s mission driven values, and integrate these beliefs into their environment and ways of work. Click About Us to access:• Benefits Information• Our Values and Mission• About Boys & Girls Clubs of America• Empowering Kids• Programs• Getting Involved• News and Stories

• Own the profitable renewal of assigned clients including strategy development, internal resource coordination, and external negotiation with plan sponsors and benefits consultants. • Lead Annual Client Plans for each account: setting goals, identifying risk, documenting strategy, and driving execution. • Proactively identify and address client retention risk; escalate high-risk situations with recommended action plans. • Maintain client contract compliance and ensure timely execution of renewals and amendments. • Build and maintain trusted peer-level relationships with national and regional benefits consultants and brokers supporting the book. • Serve as a primary point of contact for consultant escalations and strategic account discussions. • Partner with internal teams to ensure consultants receive timely, accurate performance data and market intelligence. • Represent VytlOne at consultant and industry events as appropriate. • Monitor and manage book-level profitability, ensuring alignment with assigned thresholds and financial targets. • Identify and pursue incremental revenue opportunities through upsell, cross-sell, and product expansion. • Oversee client contract performance guarantee tracking and reporting. • Collaborate with Finance and Analytics on billing accuracy, account financials, and remediation strategy. • Develop with assigned SAEs, annual pharmacy benefit performance analyses and strategic recommendations for each client. • Guide clients on emerging plan design considerations including GLP-1 management, biosimilar adoption, formulary optimization, and specialty cost containment. • Partner with Marketing on program revenue growth, client satisfaction initiatives, and retention campaigns. • Directly supervise SAEs and AEs; set clear expectations, provide regular coaching, and conduct performance evaluations. • Hire, onboard, develop, and when necessary discipline team members in accordance with company policy. • Identify training needs and ensure team members receive applicable education and professional development resources. • Foster a collaborative, high-performance team culture aligned with VytlOne’s values. • Keep team current on product updates, operational changes, and compliance requirements. • Comply with VytlOne’s Ethical Business Conduct policy and Compliance Program. • Promptly report allegations of impropriety to the Compliance Department. • Remain free from exclusion under OIG and SAM Medicare/Medicaid lists. • Complete all required training and ensure departmental staff training completion.

It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description: Head of Managed Services Northwich / Milton Keynes / Remote (UK-based) Permanent | Senior Leadership Role About the Job We are recruiting a Head of Managed Services to lead and evolve a critical, high‑impact managed services function. This is a leadership role with full accountability for service delivery, service desk operations, engineering teams, and ITIL-led service management across a 24×7 UK and nearshore model (UK & Sofia). You’ll be responsible for ensuring our managed services portfolio is scalable, resilient, commercially sound, and delivering an outstanding customer experience. This role is ideal for someone with a strong MSP background who has grown and led service desk and managed services environments at scale. Core responsibilities: - Own and deliver the managed services strategy, ensuring the portfolio is scalable, commercially sound, and aligned to wider business objectives. - Lead and develop service desk, service delivery, and engineering leadership teams, fostering a high‑performance, customer‑centric culture across all service functions. - Hold full accountability for 24×7 managed service operations across UK and near‑shore teams, ensuring resilience, coverage, efficiency, and customer satisfaction. - Ensure consistent, high‑quality service delivery against agreed SLAs, OLAs, and KPIs, acting as the senior escalation point for key customers and major incidents. - Own and mature ITIL‑based service management processes, embedding governance, best practice, automation, and continuous improvement across the service lifecycle. - Drive operational excellence and cost control, including budgeting, workforce planning, capacity management, and service performance reporting. - Oversee major incidents and service improvement initiatives, including root cause analysis, post‑incident reviews, and long‑term service enhancements. You must have: - Proven experience in a senior managed services / service operations leadership role - Extensive background in managed services and service desk environments (MSP experience highly desirable) - Experience leading service delivery, engineering, and operational teams within 24×7 service operations and distributed environments - Knowledge of ITIL frameworks (ITIL certification preferred) - Confident stakeholder and client-facing leadership style - Experience using service management platforms (e.g. ServiceNow, Jira Service Management) - Strong commercial awareness within managed services environments What we offer: - AXA Health Insurance and Dental Plan Options - available for you and your family through a salary sacrifice scheme - Rising holiday allowance at Year 2 and Year 5 - Birthday day off - Employee Referral Bonus - help us grow our team and get rewarded for introducing great talent. - Employee discounts and wellness perks - Modern offices with breakout spaces, free tea and coffee, and a private wellness room - Development opportunities with clear career progression and training We Are Ingram Micro Group Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Through Ingram Micro Xvantage™, our AI-powered digital platform, we offer what we believe to be the industry’s first business-to- consumer-like experience. We also provide a broad range of technology services, including financing, specialized marketing, and lifecycle management, as well as technical pre- and post- sales professional support. Learn more at www.ingrammicro.com. Make an application to join the team! None of this is achievable without great people, with a complete customer focus. Our team is as much about our people as it is our customers and business partners. We want associates with a strong desire to succeed. We offer a competitive base, commission, market leading incentives programme and clear career development. You will receive full training on the products you will be specialising in, and you will have access to a world leading catalogue of technology-based learning. If this sounds like the opportunity for you then please apply by sending a copy of your most recent CV.

What could an extra $1,000-$2,000 each month do for your household? We are helping teams find qualified candidates the chance to enter financial services on a part-time basis while working fully remotely. This means that you get all the earning potential of a trillion-dollar industry without having to give up the security of your current position. Pay off your house early, take the vacations your family deserves, or save for early retirement. 20 hours per week, from home, is all it takes to learn a new skill that could change everything! Through providing personalized benefits solutions, you’ll be the architect of your client’s security tomorrow. In this role, you can expect to: • Converse virtually with clients, weaving financial strategies that empower. • Cultivate client bonds that stand the test of time. • Ride the crest of industry trends, fortifying your knowledge. • Work alongside a dynamic remote team, where collaboration is the heartbeat of success. Benefits: • Work virtually, from anywhere • Comprehensive training provided • A fun, energetic, and positive team environment • Rapid career growth and advancement opportunities • Weekly pay Responsibilities: • Calling and receiving calls from clients • Scheduling appointments with clients who request our benefits • Presenting and explaining insurance products and benefits packages virtually • Completing applications for insurance products • Attending ongoing, optional training sessions *All interviews will be conducted via Zoom video conferencing (Global Elite Empire Consultants is a third-party recruiter, not an insurance agency)