By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Patient Care Coordinator PRIMARY PURPOSE: To provide excellent service to callers regarding claims for multiple lines of business; to expedite the claims application process and provide detailed claim notes on all calls; to resolve issues with one call/one person response; and to direct calls to appropriate escalation path as needed. ESSENTIAL FUNCTIONS and RESPONSIBILITIES - Acts as primary liaison with callers; follows client specifications in assisting with questions and solving problems related to the claims application and servicing processes. - Educates and informs the customer via multiple communication channels about documentation required to process a claim, required time frames, payment information, and claim status. - Educates claimants/callers on client requirements and benefit plans documenting all required details of the call in a concise professional manner. - Enters verbal and written application information that meets both the internal and external customer’s requirements accurately into the claims management system. - Assigns new claims to the appropriate claims handler. - Directs customer calls to the appropriate contact at multiple locations or escalates to Service Center Specialist/management as needed. - Attendance during scheduled work hours is required. ADDITIONAL FUNCTIONS and RESPONSIBILITIES - Performs other duties as assigned. - Supports the organization's quality program(s). QUALIFICATIONS Education & Licensing High school diploma or GED required. College courses preferred Experience One (1) year customer service experience or equivalent combination of education and experience required. Inbound call center experience preferred. Skills & Knowledge - Knowledge of medical terminology - Understanding of claims management - Excellent oral and written communication skills - PC literate, including Microsoft Office products - Strong organizational skills - Good interpersonal skills - Ability to multi task in fast paced environment - Ability to support multiple clients across communication channels and utilize multiple systems simultaneously - Ability to work in a team environment and/or independently - Ability to meet or exceed Performance Competencies WORK ENVIRONMENT When applicable and appropriate, consideration will be given to reasonable accommodations. Mental: Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines Physical: Computer keyboarding, travel as required Auditory/Visual: Hearing, vision and talking The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time. As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is (17.00-18.00). A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.  Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace. If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

Occupational Therapist – Tacoma, WA FOX Rehabilitation is growing in Tacoma, WA, and we’re looking for passionate, licensed Occupational Therapists who want to deliver exceptional one-on-one care to older adults right where they live. Whether treating in private residences or within Senior Living Communities, you’ll help patients improve mobility, independence, and quality of life through our signature Geriatric House Calls™ model.    This opportunity is ideal for Occupational Therapists who value autonomy, flexibility, and truly meaningful patient outcomes, while enjoying the freedom to create and manage your own treatment schedule and build strong, lasting patient relationships. FOX clinicians may also incorporate telehealth and other forms of virtual care into their schedules, allowing for greater flexibility, improved continuity of care, and the ability to support more patients. If you're searching for a high-impact OT role that allows you to positively impact the lives of the communities we serve, FOX is the right fit for you! Responsibilities - Provide one-on-one Occupational therapy to older adults wherever they call home (Private residences, Senior Living Communities, Independent Living, Assisted Living, Memory Care) - Perform evaluations, develop individualized plans of care, and deliver evidence-based treatment - Deliver therapy sessions that support patient wellness, longevity, mobility, and functional independence - Document effectively within FOX’s EMR system in accordance with regulatory standards - Collaborate with an interdisciplinary team of PTs, OTs, SLPs, and Fitness Specialists - Educate patients, caregivers, and senior living staff to promote safety, function, and aging in place - Provide telehealth / virtual care when appropriate to extend access and flexibility Why Join FOX Rehabilitation? FOX Rehabilitation is a clinician-operated practice rooted in meaningful relationships, evidence-based care, and a mission to abolish ageism. You’ll be supported by leaders who understand clinical work, because they’ve lived it. Why clinicians love working with FOX: - A one-on-one care model that allows you to truly connect with each patient - Opportunities to practice in both in-home and senior living community settings - Optional telehealth / virtual care components that expand flexibility and access - The ability to create, control, and adjust your own treatment schedule - A collaborative, interdisciplinary environment (PT, OT, SLP, Fitness Specialists) - Work within a community-based practice that supports independence, wellness, and longevity - A culture that invests in your growth and values clinician-driven decision-making Employment Types Available FOX offers multiple pathways to match your lifestyle and career goals: - Full-time Occupational Therapist – In-Home & Senior Living Care (salaried with benefits) - Part-time Occupational Therapist – In-Home & Senior Living Care (salaried with benefits eligibility based on minimum hours requirement) - PRN / FOX Flex Occupational Therapist – Home & Community Visits (pay per unit compensation) - New Graduates eligible for FOX’s nationally recognized Emerging Professionals Mentor Program Compensation & Benefits FOX offers competitive compensation based on experience and employment type. Benefits for eligible roles include: - Medical, Dental, and Vision insurance - 401(k) with company match - Unlimited continuing education access - Professional certification reimbursement - Clinical and nonclinical career advancement pathways - Access to advanced technology and tools (including virtual care resources) - Supportive, clinician driven culture In addition to base compensation, clinicians have access to multiple earning opportunities, including: - Employee referral bonuses - Wellness referral incentives - Opportunities to mentor students and emerging professionals - Additional pay for working above bi-weekly quota Qualifications - Valid Occupational Therapy license in the state(s) of practice, or eligibility to obtain - Degree from an accredited Occupational Therapy program - Basic computer and EMR proficiency - Current CPR certification Physical Requirements FOX clinicians must be able to meet the physical demands of in-home and community-based care, including: - Exerting medium physical effort, including lifting 25–50 lbs occasionally, 10–25 lbs frequently, and up to 10 lbs constantly - Performing CPR - Providing moderate to maximum assistance with patient transfers and bed mobility - Repositioning patients, standing/walking for extended periods, climbing stairs, and performing therapeutic activities - Driving to patient homes and senior living communities as part of the Geriatric House Calls™ model - Wearing PPE when required Apply Today Join FOX Rehabilitation as a Occupational Therapist providing in-home, senior living, and virtual care to older adults across Tacoma, WA, and surrounding communities. You’ll help people improve mobility, stay independent, and live stronger, longer lives. Contact FOX Now! Heather Martz, Clinical Career Specialist heather.martz@foxrehab.org 408-415-8112 You can also text FOX to 609-853-5114 to learn more! #LI-HM2 FOX Rehabilitation is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. In Washington, the standard base pay range for a Full-Time role is $55,000 - $95,000 annually with an opportunity to earn more. Part-Time and FOX Flex (PRN) will be pro-rated.

At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives by improving access to trusted, affordable, and personalized mental healthcare. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in behavioral health. Thank you for taking the time to explore a career with us. As the fastest growing behavioral health practice group in the country, now is the perfect time to join our clinical team! We are actively looking to hire talented Delaware licensed therapists in Middletown, DE who are passionate about patient care and committed to clinical excellence. Please apply now or contact me directly: Tom Kingsley Director, Practice Development (e) Tom.Kingsley@LifeStance.com What we offer licensed therapists: - Competitive compensation $85,000+ - Signing bonus - Generous ‘above market’ compensation with unlimited/uncapped earnings - Flexible work schedule - Outpatient only - Full-time and part-time available - No nights, no hospital calls, no weekends - Full benefits package: health, dental, vision, life, 401k (with match), paid parental leave, EAP and more - Additional compensation for collaboration with mid-levels (optional) - Collegial work environment - Newly designed and modern offices - Full administrative support - Latest in digital technology - Strong work/life balance Licensed therapists are a critical part of our clinical team. We’re seeking licensed therapists that are: - Fully licensed and credentialed in Delaware - Experienced in working with adult, and/or child and adolescent populations About LifeStance Health LifeStance is a national provider of mental healthcare services focused on evidenced-based, medically driven treatment services for children, adolescents and adults suffering from a variety of mental health issues in an outpatient care setting, both in-person at its clinics nationwide and through its digital health telemedicine offering. The company employs psychiatrists, psychologists, psychiatric nurse practitioners, and licensed therapists throughout the US. LifeStance Health is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Our values: Belonging: We cultivate a space where everyone can show up as their authentic self. Empathy: We seek out diverse perspectives and listen to learn without judgment. Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it. One Team: We realize our full potential when we work together towards our shared purpose. If you elect to interact with us via our website, please only use www.lifestance.com or www.careers.lifestance.com. Additionally, our recruiters utilize email addresses with the @lifestance.com domain. Other websites and domains are not affiliated with LifeStance Health and may represent threats to your data security. LifeStance Health complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact our Human Resources Team at ADA@lifestance.com or by calling +1-800-308-0994. Please note: This contact is intended solely for accommodation requests. Inquiries regarding applications, resumes and applicant status should not be sent to this email address as they will not be reviewed or responded to. To apply for a position, please use our official careers page.

In the United States, one in five adults experience a mental health illness and over 12 million people have thoughts of suicide. Mental health crises can be some of the most difficult times in a person’s life, and over 17 million people seeking behavioral health care experience a delay in accessing care. Willow Health is on a mission to significantly improve this experience by expanding affordable access to high-quality, evidence-based intensive behavioral health care. In 2023, we launched our virtual crisis care program that provides personalized, recovery-oriented care for people experiencing behavioral health crises. Willow Health offers patients immediate access to evidence-based virtual crisis psychotherapy, medication management, certified peer coaching, care management, groups, and around the clock crisis coverage, while working to connect patients to the most appropriate next level of care. As a per diem psychiatric Nurse Practitioner, you will provide telehealth evidence-based behavioral health care including comprehensive clinical assessments, differential diagnosis, creating and implementing co-created clinical treatment plans and medication management. You will work alongside our diverse and passionate multidisciplinary clinical team taking care of Willow Health’s patients and making an impact in our clinical program. Our clinical team includes psychiatrists, nurse practitioners, licensed clinical social workers, licensed mental health clinicians, certified peer specialists, case managers, and clinical operations. We are looking for a thoughtful, empathic, and skilled clinician to join our highly motivated team to help improve behavioral health crisis care. This is a fully virtual role. Day to Day Responsibilities: - Perform comprehensive clinical assessments and develop differential diagnosis - Provide psychiatric medication management - Build therapeutic alliance with patients - Create and implement co-created personalized treatment plans with our multidisciplinary team - Manage a caseload of patients who you will follow for 8 to 12 weeks providing medication management - Conduct comprehensive risk assessment and safety planning - Utilize validated clinical tools to aid in differential diagnosis - Work across our multidisciplinary clinical team to facilitate comprehensive behavioral health crisis care - Actively participate in multidisciplinary team meetings - Maintain appropriate documentation of all patient-related careEngage with clinical supervision - Work with our patients, their families, and their providers in the community to ensure comprehensive behavioral health care Working hours for the clinic are Monday - Friday from 10:30am to 7:30pm. Requirements for the role: - Bachelor of Science in Nursing degree (or equivalent non-U.S. degree) - Board Certification - Master of Science in Nursing degree or a Doctor of Nursing Practice degree (or equivalent non-U.S. degree) - Hold an active license to practice in New York - Maintain all state requirements and continuing education requirements to provide behavioral health care - Has experience with clinical assessments, developing differential diagnosis, creating and implementing clinical treatment plans, and psychiatric medication management - Has at least 2 years of clinical experience of psychiatric medication management - Has experience with clinical risk management, suicide risk assessment, and safety planning - Has experience and is comfortable with using validated clinical tools to help enhance clinical care - Has experience with and is comfortable with using technology - Excellent written and verbal communication skills - Excellent interpersonal skills and ability to work effectively in a multidisciplinary clinical team - Experience working with an electronic medical record Nice to haves: - Post degree experience in providing emergency mental health services and/or urgent behavioral healthcare - Psychiatric fellowship - Comprehensive knowledge of substance abuse, mental health, and recovery issues and principles - Has experience with using clinical outcomes to help enhance clinical care - Has experience launching and iterating on a clinical care model, (preferred, not required) - Experience in a start-up healthcare setting and/or an innovative healthcare program (preferred, not required) $100 - $110 an hour Willow is an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic. Our Interview Process: Complete the application First interview with team member Clinical skill assessment with the hiring manager Reference check Offer Background check