Do you have a passion to be at the heart of diagnostic innovation?  Use your technical knowledge of Genomics and Next-Generation Sequencing (NGS) workflows coupled with a best-in-class customer focus to onboard new organizations onto the SOPHiA GENETICS ecosystem as our new Implementation Scientist on the east coast in North America (NORAM).  We believe there is a smarter, more data-driven way to make decisions in healthcare. You will be critical in our mission to enable healthcare professionals with innovative solutions to improve patient care globally.  Your Mission As an Implementation Scientist, you will be directly responsible for onboarding new customers across the territory onto the SOPHiA GENETICS platform & product ecosystem via our MaxCare Program methodology. You will work cross-functionally to ensure seamless project execution, integration, and adoption of our genomic analysis platform and tools.  Reporting to the NORAM Implementation Manager, you will work autonomously and collaboratively alongside colleagues for both pre- and post-sale coordination.  The value add: - Partner with technical and Sales colleagues to understand customer requirements and draft a Statement of Work (SOW)  - Project manage all activities leading to successful execution of a MaxCare Program, including creation of schedules and timelines, defining sampling strategies and supporting customers through issue resolution  - Coordinate technical and executive stakeholders at all levels both internally and externally  - Provide all onboarding support & technical training throughout the customer-defined NGS workflow  - Drive customer satisfaction through first routine run, and support ongoing application training

Do you have a passion to be at the heart of diagnostic innovation?  Use your technical knowledge of Genomics and Next-Generation Sequencing (NGS) workflows coupled with a best-in-class customer focus to onboard new organizations onto the SOPHiA GENETICS ecosystem as our new Implementation Scientist on the east coast in North America (NORAM).  We believe there is a smarter, more data-driven way to make decisions in healthcare. You will be critical in our mission to enable healthcare professionals with innovative solutions to improve patient care globally.  Your Mission As an Implementation Scientist, you will be directly responsible for onboarding new customers across the territory onto the SOPHiA GENETICS platform & product ecosystem via our MaxCare Program methodology. You will work cross-functionally to ensure seamless project execution, integration, and adoption of our genomic analysis platform and tools.  Reporting to the NORAM Implementation Manager, you will work autonomously and collaboratively alongside colleagues for both pre- and post-sale coordination.  The value add: - Partner with technical and Sales colleagues to understand customer requirements and draft a Statement of Work (SOW)  - Project manage all activities leading to successful execution of a MaxCare Program, including creation of schedules and timelines, defining sampling strategies and supporting customers through issue resolution  - Coordinate technical and executive stakeholders at all levels both internally and externally  - Provide all onboarding support & technical training throughout the customer-defined NGS workflow  - Drive customer satisfaction through first routine run, and support ongoing application training

Still stuck working a schedule that doesn’t fit your life? This opportunity gives you the ability to work from home, choose your hours, and build consistent income by supporting major nonprofit fundraising campaigns. We are seeking individuals who are reliable, professional, and ready to operate independently while following a proven system. ? What You’ll Do - Take inbound and outbound calls from donors - Guide conversations using structured scripts - Enter donation and pledge details accurately - Maintain professionalism and compliance standards - Meet performance and attendance expectations ? Important Details (Please Read) - This is a 1099 contractor role — not a traditional job - Required certification before starting - You manage your own schedule - Continued access to work depends on performance Requirements Basic Qualifications - High school diploma or GED - At least 6 months customer service experience (remote preferred) - Strong communication and listening skills - Comfortable working across multiple systems - Quiet, dedicated home office setup Technical Requirements - Windows 11 PC (8GB RAM minimum, 16GB recommended) - USB noise-canceling headset - Wired high-speed internet (no WiFi-only setups) - Dual monitors strongly recommended - No Mac or Chromebook devices Benefits Compensation & Flexibility - Earn $13–$15/hour (performance-based) - Work when you want — 24/7 availability - Build consistent income from home If you're ready to stop trading time for rigid schedules and start working on your terms, apply now.

This is not a typical job — it’s an opportunity to operate as an independent contractor supporting nationally recognized nonprofit organizations. We are onboarding individuals who are dependable, coachable, and ready to follow structured systems while delivering professional donor experiences. If you’re looking for something flexible but still structured enough to build consistency — keep reading. Core Responsibilities - Manage inbound and outbound donor calls - Deliver clear, professional communication - Follow approved scripts and compliance standards - Accurately record donation information - Maintain required performance metrics ⚠️ Read Before Applying - This is a 1099 independent contractor role - Certification attendance is mandatory - Contractors are responsible for schedule management - Performance standards determine ongoing eligibility Requirements Requirements - High school diploma or GED - 6+ months remote OR 1 year onsite customer service - Strong verbal communication - Ability to multitask efficiently - Dedicated home workspace Equipment Needed - Windows 11 PC (minimum 8GB RAM) - USB noise-canceling headset - Wired high-speed internet - Dual monitors recommended - No Mac/Chromebook devices Benefits Compensation & Flexibility - $13–$15/hour (based on client program & performance) - Full control of your schedule - 24/7 service availability This opportunity is best for individuals ready to treat this like a business, not just a job. If that’s you — apply today