• Lead and execute our Diagnostics Quality program to enable a future-ready Diagnostics Quality Sales & Customer Services organization that strengthens regulatory compliance, inspection-readiness, and customer outcomes. • Establish and run effective program governance and translate strategic decisions into executable plans, milestones, and measurable deliverables. • Act as the central coordination point between Diagnostics, Quality, Regulatory Affairs, country organizations, and enabling functions to ensure seamless execution and alignment. • Enable harmonized, compliant, and scalable workflows across Diagnostics QT/RA, including complaints management, installations, safety updates, and regulatory escalations. • Co-create and drive a robust change and communication approach to ensure strong adoption, clarity, and engagement across the organization

• Reporting to FCF’s Chief States Officer, lead a team of six (6) staff to ensure the effectiveness and sustainability of all state programs and participate on the FCF Leadership Team to support organization-wide activities • Manage the day-to-day operations in the state under policies determined by FCF • Plan and implement an annual fundraising strategy; seek and maintain relationships with institutional funders; secure funding from state government and philanthropy; develop funding proposals and evaluation reports; own and manage annual budget • Develop, manage, and promote business and financial programs; help Early Childhood Education (ECE) providers build their business skills and capacity; market, evaluate, and improve FCF programs and services; provide training, consultative, and technical assistance to strengthen ECE programs • Support, develop, and retain qualified and excellent staff, consultants, and volunteers; ensure the smooth and efficient operation of the organization by selecting and developing effective people; foster a culture of cooperation and mutual respect, focusing on outstanding performance • Maintain strong and effective relationships with ECE business leaders and advocates both in the state and nationally; build and maintain strong relationships with private and public sector leaders, revenue sources, industry leaders, and allied organizations • Other duties as assigned.

• Reporting to FCF’s Chief States Officer, the Director leads a team of nine (9) organized into three teams that support work in Iowa as well as nationally in places like Michigan, Indiana, Virginia and North Dakota. • The Director ensures the effectiveness and sustainability of all programs and participates on the FCF Leadership Team to support organization-wide activities. • The Director also manages the day-to-day operations of their division under policies determined by FCF. • Plan and implement an annual fundraising strategy; seek and maintain relationships with institutional funders; secure funding from state government and philanthropy; develop funding proposals and evaluation reports; own and manage annual budget. • Develop, manage, and promote business and financial programs; help Early Childhood Education (ECE) providers build their business skills and capacity; market, evaluate, and improve FCF programs and services; provide training, consultative, and technical assistance to strengthen ECE programs. • Support, develop, and retain qualified and excellent staff, consultants, and volunteers; ensure the smooth and efficient operation of the organization by selecting and developing effective people; foster a culture of cooperation and mutual respect, focusing on outstanding performance. • Maintain strong and effective relationships with ECE business leaders and advocates both in the state and nationally; build and maintain strong relationships with private and public sector leaders, revenue sources, industry leaders, and allied organizations.

Role Description We are seeking a strategic, senior-level leader to serve as our Director of Clinical Services & Quality Assurance. This role will lead organization-wide efforts in: - Clinical program development - Process and policy development - Quality assurance - Safety review - Training resource creation - Treatment plan infrastructure - Business intelligence reporting - Student Analyst Program development - Cross-functional project execution This leader will partner closely with the VP of Clinical Services to: - Strengthen clinical systems - Improve transparency in reporting - Support clinical excellence needs in growth and openings - Develop resources that advance leadership, BCBA, RBT, and Student Analyst performance across the organization Qualifications - Master’s degree in ABA, Psychology, Education, Healthcare Administration, or related field - 3+ years of leadership experience in clinical operations, quality, program development, or process improvement - Strong project management and cross-functional leadership experience - Knowledge of payer requirements, clinical documentation, and quality assurance systems - CentralReach experience strongly preferred - BCBA required Requirements - Lead organization-wide clinical program, process, and policy development - Support quality assurance, incident review, and crisis identification with process improvement scope - Develop training resources and learning content for leadership, BCBAs, and RBTs to support clinical excellence initiatives - Support Student Analysts in progressing toward billable BCBA caseloads by building proactive, organization-wide systems for tracking professional development, mastering core BCBA job duties, and delivering targeted training that strengthens the BCBA pipeline - Build tools and supports in CentralReach and CentralReach Institute, including CEU/certificate-related resources - Lead safety review follow-up and convert consult findings into development resources - Support Org wide template updates based on payer and process requirements - Improve reporting transparency using advanced BI in CentralReach - Support HUS metrics, clinic opening inventory, and clinical readiness for expansion/new sites - Lead strategic projects that strengthen clinical operations and support BCBA team success Company Description