About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. Customer Care Specialist-Spanish/English Bilingual What does a Customer Care Specialist really do? Think of yourself as someone who will provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics, so not everyone can qualify for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it’s time to imagine what it’s like being a Customer Care Specialist. Responsibilities: - Experience in technical-based customer assistance through voice, chat, and email - Previous experience dealing with the challenges faced in a customer-focused role - Act as a key participant within the internal team and wider Company by taking part in department initiatives providing feedback/updates, promoting collaborative solutions, and supporting colleagues/department. As a result, driving the successful development of the team and the wider department forward. - Problem-solving and critical thinking skills - A passion for problem-solving with the customer’s interest and satisfaction being the primary goal - Social Media Savvy - Ability to effectively and correctly communicate verbally and in written format Role Requirements: - Must be bilingual in Spanish (C1/C2/Native) and English (B2/C1) speaking and writing - Experience in Customer Support, technical support, especially with a help desk or other IT functions - Great communication skills, written and orally - Demonstrate strong abilities to work independently and as a remote team player - Must be adaptable and flexible, demonstrating abilities to work with process and information changes - Must be willing to participate in a background screening - Proven customer communication experience (E-mail & Phone) - Strong working knowledge of external systems and PC based internet and software applications (e.g. internet, Microsoft Office) About Us We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long term success through innovation and technology—powered by ridiculously smart people. TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever changing world. TaskUs currently has over 45,000 employees around the world with offices across the United States, the Philippines, India, Taiwan, Mexico, Greece, Ireland, and Colombia. TaskUs is an equal opportunity employer. How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.

PRIMARY RESPONSIBILITIES: Leverage multiple information sources, including LIMS, to review cases for accuracy and completeness of pathology tissue samples for Signatera and Altera testing. Interpret pathology reports, clinical notes and additional testing reports to complete light data entry for each tissue sample. Collaborate with team members to work to resolve potential discrepancies. Ensure that necessary notes and holds are placed on cases for non-conforming samples, discrepancies and/or missing information and escalated to ensure timely resolution. Confirm cancer types for the reporting team before the report is issued via emails and spreadsheet. Meet daily case metrics. Attend interdepartmental meetings. Provide feedback on the current process or workflow. Review and understand all SOPs. This role works with PHI on a regular basis both in paper and electronic form and has access to various technologies to access PHI (paper and electronic) in order to perform the job Employee must complete training relating to HIPAA/PHI privacy. QUALIFICATIONS: BS/BA degree (preferred) High School Diploma (or equivalent) required. 2+ years of medical industry related experience - pathology preferred. Previous data entry experience is required. KNOWLEDGE, SKILLS, AND ABILITIES Trained on all product types and able to QC with high accuracy and efficiency consistently. Ability to handle most escalations, discrepancies, and holds. Firm understanding and knowledgeable in all aspects of the Sample Review process and SOPs. Typing speed of at least 45wpm with high accuracy. Excellent oral and written communication. Excellent critical thinking skills and the ability to use good judgment. Ability to perform required duties with a high degree of accuracy and attention to detail. Positive attitude and ability to work well with others. OUR OPPORTUNITY Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit www.natera.com. Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Link: https://www.natera.com/notice-of-data-collection-california-residents/ Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information: - BBB announcement on job scams - FBI Cyber Crime resource page

We’re looking for a detail-oriented, people-loving Customer Service Travel Agent who is passionate about creating unforgettable travel experiences. In this role, you’ll serve as a trusted advisor to clients—helping them plan, book, and manage trips while providing exceptional service from start to finish. What You’ll Do: - Assist clients with vacation planning, including cruises, resorts, tours, and custom itineraries - Provide clear, friendly communication via phone, email, and social platforms - Research destinations, pricing, promotions, and travel requirements - Manage bookings, changes, cancellations, and travel documentation - Resolve client concerns with professionalism and care - Build long-term relationships that turn travelers into repeat clients What We’re Looking For: - Strong customer service and communication skills - Organized, self-motivated, and comfortable working independently - Passion for travel and helping others - Ability to multitask and pay attention to details - Sales or hospitality experience is a plus (but not required) - Willingness to learn and stay updated on travel trends Why Join Us: - Flexible, remote opportunity - Ongoing training and mentorship - Growth potential within the travel industry - A supportive, positive team culture - The chance to help people make lifelong memories If you love helping people, enjoy planning, and want a career that blends service with adventure—this role is for you.

We’re looking for a detail-oriented, people-loving Customer Service Travel Agent who is passionate about creating unforgettable travel experiences. In this role, you’ll serve as a trusted advisor to clients—helping them plan, book, and manage trips while providing exceptional service from start to finish. What You’ll Do: - Assist clients with vacation planning, including cruises, resorts, tours, and custom itineraries - Provide clear, friendly communication via phone, email, and social platforms - Research destinations, pricing, promotions, and travel requirements - Manage bookings, changes, cancellations, and travel documentation - Resolve client concerns with professionalism and care - Build long-term relationships that turn travelers into repeat clients What We’re Looking For: - Strong customer service and communication skills - Organized, self-motivated, and comfortable working independently - Passion for travel and helping others - Ability to multitask and pay attention to details - Sales or hospitality experience is a plus (but not required) - Willingness to learn and stay updated on travel trends Why Join Us: - Flexible, remote opportunity - Ongoing training and mentorship - Growth potential within the travel industry - A supportive, positive team culture - The chance to help people make lifelong memories If you love helping people, enjoy planning, and want a career that blends service with adventure—this role is for you.