About Us Step into the world of Soulbound, a charming pixel-art MMORPG where your adventures unfold through exploration, crafting, home-building, guild camaraderie, and fun with friends. Imagine the nostalgic social connection of classic MMOs blended with the warm embrace of modern cozy gaming, all set in a meticulously handcrafted pixel-art universe. Our passionate indie team of 20+ is gearing up for a new launch. We’re not your typical indie studio, we move quickly, place immense trust in our team, and value what you create far more than your resume. The Role We’re searching for a community champion to not just manage but ignite and nurture our player community from scratch. You’ll be the vibrant, welcoming face of Soulbound across Discord, TikTok, Twitter/X, Reddit, YouTube, Instagram, and Steam. You will work the team to develop our strategy and campaigns, and bring those plans to life: sharing compelling content, hosting exciting events, engaging with players, reaching out to influencers, and creating an unforgettable experience where everyone feels genuinely connected to this once-in-a-generation opportunity to be part of an enduring MMO as it opens its doors. This is a dynamic, hands-on role where you might find yourself logged into Discord at 9pm, spotlighting a stunning player-built home because you can’t wait to celebrate creativity in real-time. What You’ll Do - Take on an existing community of 25,000+ members. - Lead and support our amazing team of moderators and community volunteers. - Oversee and manage messaging and communications across multiple platforms concerning releases, updates, and events. - Run 2-3 engaging community events like housing showcases, outfit contests, group play sessions, and screenshot challenges. - Send personalized influencer outreach emails using our templates and targets, track responses, and follow up to build meaningful relationships. - Craft and post authentic Reddit threads in communities such as r/MMORPG, r/indiegaming, r/pixelart, and r/cozygaming to spark genuine conversations. - Prepare weekly community reports highlighting top feedback themes, sentiment trends, content performance, and growth. - Manage and cultivate activity in the Community Hub. - Collaborate with established guilds on various platforms and seamlessly integrate them into Soulbound. - Develop vibrant Discord engagement loops through guilds, factions, weekly challenges, leaderboards, and rewards to deepen player connection. - Curate a steady stream of user-generated content including fan art features, housing tours, fashion spotlights, and meme roundups. - Lead a Content Creator Program offering early access and spotlight features to celebrate and empower community creators. - Act as the essential bridge to the development team by feeding in player insights and feedback to help shape the future of Soulbound. - Create a media training and vetting program for team members who are interested in having public profiles. - Take charge of our social media channels and leverage powerful tools to schedule and share compelling content. - Collaborate with talented content creators and streamers to craft captivating content, while actively championing their work across the community.

Role Description We’re searching for a community champion to not just manage but ignite and nurture our player community from scratch. You’ll be the vibrant, welcoming face of Soulbound across Discord, TikTok, Twitter/X, Reddit, YouTube, Instagram, and Steam. You will work with the team to develop our strategy and campaigns, and bring those plans to life: - Sharing compelling content - Hosting exciting events - Engaging with players - Reaching out to influencers - Creating an unforgettable experience where everyone feels genuinely connected This is a dynamic, hands-on role where you might find yourself logged into Discord at 9pm, spotlighting a stunning player-built home because you can’t wait to celebrate creativity in real-time. Qualifications - You've played a lot of MMOs. - You've managed a Discord community of 5000+ members. - You've managed a video game community, ideally during a game launch. - You can make short-form video content. - You understand meme culture. - You're a self-starter. - You have thick skin. - You will play the game, a lot. Requirements - Take on an existing community of 25,000+ members. - Lead and support our amazing team of moderators and community volunteers. - Oversee and manage messaging and communications across multiple platforms concerning releases, updates, and events. - Run 2-3 engaging community events like housing showcases, outfit contests, group play sessions, and screenshot challenges. - Send personalized influencer outreach emails using our templates and targets, track responses, and follow up to build meaningful relationships. - Craft and post authentic Reddit threads in communities such as r/MMORPG, r/indiegaming, r/pixelart, and r/cozygaming to spark genuine conversations. - Prepare weekly community reports highlighting top feedback themes, sentiment trends, content performance, and growth. - Manage and cultivate activity in the Community Hub. - Collaborate with established guilds on various platforms and seamlessly integrate them into Soulbound. - Develop vibrant Discord engagement loops through guilds, factions, weekly challenges, leaderboards, and rewards to deepen player connection. - Curate a steady stream of user-generated content including fan art features, housing tours, fashion spotlights, and meme roundups. - Lead a Content Creator Program offering early access and spotlight features to celebrate and empower community creators. - Act as the essential bridge to the development team by feeding in player insights and feedback to help shape the future of Soulbound. - Create a media training and vetting program for team members who are interested in having public profiles. - Take charge of our social media channels and leverage powerful tools to schedule and share compelling content. - Collaborate with talented content creators and streamers to craft captivating content, while actively championing their work across the community. Benefits - Type: Full-time, contract (with view to permanent) - Location: Remote (UK timezone preferred, EU/NA overlap required) - Hours: Flexible, but expect some evening/weekend presence. Community doesn't sleep 9-5. - Compensation: competitive - Join a small, passionate indie team of 20+. No layers of bureaucracy. Your ideas get heard. Your work gets seen.

It’s an exciting time to join the WellSense Health Plan, a growing regional health insurance company with a 25-year history of providing health insurance that works for our members, no matter their circumstances. ***Multiple Temp Openings*** Job Summary: The Behavioral Health Specialist is responsible for managing incoming prior authorization and inpatient admission requests for behavioral health services. This role involves reviewing submissions, gathering clinical documentation from providers, verifying member eligibility, and entering information into the Jiva system. The specialist ensures requests are routed appropriately to the clinical team, communicates determinations, resolves escalated issues, and collaborates closely with behavioral health clinicians to support timely and accurate decision-making. Our Investment in You: · Full-time remote work · Competitive salaries Key Functions/Responsibilities: · Manages and prioritizes incoming behavioral health authorization and inpatient admission requests; processes designated services in accordance with departmental protocols and routes cases appropriately to the behavioral health clinical team. · Verifies member eligibility and enters all required data into the Jiva system with accuracy and efficiency to ensure compliance with turnaround time standards. · Communicates with healthcare providers to request, clarify, or follow up on clinical information necessary for authorization determinations. · Oversees incoming requests received through Jiva, fax, and email, ensuring accurate data entry and consistent adherence to established workflows and quality standards. · Consistently meets or exceeds productivity benchmarks while maintaining compliance with regulatory and internal turnaround time requirements. · Notifies providers of authorization decisions, addresses escalated provider inquiries, and ensures clear, professional, and timely communication at all times. · Collaborates with internal departments to enhance understanding of the authorization process and maintains up-to-date knowledge of departmental policies, procedures, and system functionalities. · Actively participates in team functions, including case triage, shared inbox and voicemail management, and department meetings. Supervision Exercised: · None Supervision Received: · Direct supervision weekly Qualifications: Education Required: · Associate’s Degree in Healthcare, Nursing, Social Work or related area, or the equivalent combination of training and experience is required. Education Preferred: · Knowledge of medical terminology. Experience Required: · A minimum of 2 years of experience in a high-volume healthcare office, hospital administration, data entry office, or customer service call center. Experience Preferred/Desirable: · Familiarity with Jiva, FACETS, or other healthcare databases. · Experience working in health plan utilization or claims processing. · Previous customer service experience is desirable. · Behavioral Health experience. Required Licensure, Certification or Conditions of Employment: · Pre-employment background check Competencies, Skills, and Attributes: · Proven ability to prioritize and manage multiple tasks in a fast-paced environment while meeting deadlines. · Capacity to process high volumes of requests accurately. · Excellent listening, verbal, and written communication skills and a strong customer service focus · Teamwork and collaboration skills. · Proficiency in Microsoft Office products. Working Conditions and Physical Effort: · Regular and reliable attendance is an essential function of the position. · Flexibility to work overtime during peak periods. · Position is fully remote, with no or very limited physical effort needed and minimal exposure to physical hazards. Compensation Range $23.08 - $32.45 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensure as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. Note: This range is based on Boston-area data, and is subject to modification based on geographic location. About WellSense WellSense Health Plan is a nonprofit health insurance company serving more than 740,000 members across Massachusetts and New Hampshire through Medicare, Individual and Family, and Medicaid plans. Founded in 1997, WellSense provides high-quality health plans and services that work for our members, no matter their circumstances. WellSense is committed to the diversity and inclusion of staff and their members. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. WellSense participates in the E-Verify program to electronically verify the employment eligibility of newly hired employees

• Partner with the Senior Customer & Community Marketing Manager to support the execution of community programs, events and initiatives • Help draft and send community and advocacy communications • Assist with customer storytelling by identifying success stories, spotlighting wins, and creating experiences • Moderate and nurture conversations within our Slack community • Collaborate with Product, Customer Success, and Marketing on community-related initiatives and ad-hoc projects