About Portage Mutual: Where Your Talent Makes a Difference Imagine a workplace where your contributions are not only valued but also directly impact the lives of Canadians. At Portage Mutual Insurance, we’re more than just a trusted national property and casualty insurer—we’re a community of passionate individuals dedicated to serving our policyholders since 1884. Owned by our policyholders, we proudly offer competitive home, auto, commercial, and farm insurance products 100% through our broker network across Canada. Join a company rooted in tradition, driven by innovation, and powered by a people-first culture. Why Portage Mutual? At Portage Mutual, we believe that our people are our greatest asset. Here, you’ll find: - Total Rewards: We care about your well-being and financial security. That’s why we offer a competitive salary, incentive plan, comprehensive health benefits, a pension plan and generous paid time off, including personal days. - Career Growth & Development: Propel your career forward with access to diverse learning resources, tuition reimbursement for relevant programs, and bonuses recognizing your achievements in pursuing insurance designations. - Flexibility: We support work-life integration by offering a flexible environment where you can choose to live wherever you prefer in Canada. Enjoy the freedom to select remote, in-office, and hybrid work arrangements that best suit your lifestyle. - Inclusivity and Belonging: Be a part of a supportive and diverse team that embraces your unique perspective and empowers you to succeed. We’re dedicated to creating a workplace where every employee feels welcomed, valued and respected. - Making a Difference: Find purpose in your career by aligning with an organization that shares your values and is committed to making a difference in the communities we serve. The Opportunity: Senior Road Claims Representative (Winnipeg) As a Senior Road Claims Representative, you’ll make a meaningful impact by helping customers recover from unexpected losses through: - Leading on-site investigations to assess fire, water, and weather claims, while gathering details, securing statements, and reviewing scopes to build a complete picture of loss. - Taking ownership of claims by evaluating coverage, determining eligibility, and guiding customers and brokers through clear, empathetic communication – both verbally and in writing. - Partnering with service providers and customers to deliver timely, fair, and satisfactory resolutions. - Spotting potential underwriting risks and collaborating with the underwriting team to ensure proactive decision-making. - Supporting colleagues by conducting task investigations for Claims Examiners and Telephone Claims Representatives, contributing to a collaborative, customer-first claims environment. We're looking for a detail-oriented, enthusiastic team player who embodies our company values and is committed to providing top-notch service. What You’ll Do: - Review new losses and prepare investigation plan. - Contact the insured to discuss loss details and arrange inspection appointment. - Attend loss scene to confirm facts of loss through various investigation methods. - Work with policyholder to explain claims process to ensure efficient claims experience. - Secure statements with policyholders, third parties, independent witnesses as necessary. - Secure photographs and diagrams of loss scenes. - Collect evidence to preserve subrogation as necessary. - Engage experts (engineers, appraisers, etc.) as needed to assist in determining facts. - Evaluate liability and identify subrogation opportunities. - Identify salvage opportunities and ensure efficient disposal. - Obtain officials reports- policy, fire and medical providers. - Obtain details of overall risk and relay any potential hazards/concerns to underwriting. - Participate in round table reviews and audit activities when requested to support quality and compliance initiatives. - Handle high‑value and/or complex claims as assigned, ensuring thorough analysis and appropriate resolution, as required. - Provide mentorship and guidance to less experienced team members as required. - Support customer service operations by assisting with customer inquiries and service needs as requested. What You’ll Bring: - 7+ years experience in the insurance industry in property claims. - Proficiency in the MS Office Suite (Word, Excel, Outlook, Teams). - Consistent accuracy, thoroughness, and attention to detail. - Ability to work both independently and collaboratively in a dynamic team environment. - Adaptability and a continuous improvement mindset. - CIP or willingness to work towards designation. - Prior experience with Guidewire Suite considered an asset. - Post-secondary education preferred. The targeted pay range for this position in the following location is: Canada – Manitoba: $76,600 - $95,800 CAD / Annual Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role and level. The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training. Portage Mutual uses artificial intelligence and automations in its recruitment practices for activities that may include searching for qualified candidates, screening applications, preparing interview questions, recording interviews, drafting transcripts and other administrative tasks. AI is never used for decision making purposes. Ready to Make an Impact? If you’re seeking a rewarding career with a company that values its employees and is committed to making a difference, we invite you to apply! If you have the qualifications we are seeking and would thrive in a work environment where you are valued and respected, please apply! Portage Mutual Insurance is committed to providing accommodations for people with disabilities during all phases of the recruiting process, including the application process. If you require accommodation because of a disability, we will work with you to meet your needs. If you are selected for an interview and require accommodation, please advise the HR representative who will consult with you to determine an appropriate accommodation. Please submit your resume and cover letter! We thank you for your interest in Portage Mutual Insurance, however, only those selected for an interview will be contacted. (No agencies please).

• Investigating, evaluating, negotiating, and settling workers compensation claims on behalf of our clients. • Communicating with a wide variety of individuals, including CEOs, claimants, provider offices, and attorneys. • Handling claims in multiple jurisdictions.

Company : Highmark Inc.Job Description : JOB SUMMARY This job is responsible for screening, reviewing, evaluating online entry, correcting errors and/or performing quality control review and final adjudication of paper/electronic claims. Determines whether to return, deny or pay claims following organizational policies and procedures. Reviews processed claims and inquiries to determine corrective action and takes the corrective action steps using enrollment, benefit, and historical claim processing information. ESSENTIAL RESPONSIBILITIES: - Receives and processes claims to include entering/verifying claims data; determines if claim information is complete and correct. (40%) - Resolves claim edits, reviews history records and determines benefit eligibility for service. Reviews payment levels to arrive at final payment determination; elevates issues to next level of supervision, as appropriate. (35%) - Meets all production and quality standards, ensuring timeliness and accuracy of all work given by support staff/management. Maintains accurate records including timekeeping records. (15%) - Attends all required training classes. (10%) - Other duties as assigned or requested. ​ EDUCATION Required - High School Diploma/GED Substitutions - None Preferred - None EXPERIENCE Required - None Preferred - 1 year of related experience ​ LICENSES or CERTIFICATIONS Required - None Preferred - None SKILLS - Ability to take direction and to navigate through multiple systems simultaneously. - Knowledge of administrative and clerical procedures and systems such as word processing and managing files and records. - Ability to use mathematics to adjudicate claims. - Ability to solve problems within pre-defined methods and guidelines. - Knowledge of operating systems specific to claim processing. - Ability to thoroughly read guidelines ensuring claim accuracy and following directions. Language (Other than English): None Travel Requirement: 0% - 25% PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS Position Type Office-based Teaches / trains others regularly Never Travel regularly from the office to various work sites or from site-to-site Never Works primarily out-of-the office selling products/services (sales employees) Never Physical work site required Yes Lifting: up to 10 pounds Constantly Lifting: 10 to 25 pounds Occasionally Lifting: 25 to 50 pounds Never Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Pay Range Minimum: $18.00 Pay Range Maximum: $21.99 Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice

Job Description: Creative Risk Solutions (CRS), a proud line of business under the Holmes Murphy umbrella, is a leading Third-Party Administrator (TPA) specializing in innovative claims management solutions. At CRS, we believe in doing things differently—empowering our team to deliver exceptional service, embrace creativity, and make a real impact for our clients. We are looking to add a Workers’ Compensation Claims Specialist to join our team. Experience handling claims in Florida and Kentucky is required. Essential Responsibilities: - Receives, gathers and accurately transmits workers’ compensation information to the company, from communications with the insured, claimants, and internal staff in a timely manner. - Investigates, evaluates, and resolves lost time Workers’ Compensation claims, including litigated claims. - Mediates situations as they arise between the insured and the insurance company, with little to no support from leader, to include researching coverage issues. - Enters and maintains accurate information on a computer system during the claim process, to include final settlement information. - Generates checks for indemnity and medical payments daily. - Develops and monitors consistency in procedural matters of claims handling process within CRS. - Willingness to become licensed if required in jurisdiction where claims are handled. Qualifications: - Education: High school diploma; college degree preferred. Technical designations encouraged, such as AIC and CPCU. - Experience: 3-5 years claims experience with strong background in Workers’ Compensation claims handling. Prior experience handling Florida and Kentucky claims is required. - Licensing: Active Florida and/or Kentucky Workers Compensation License required or the ability to acquire license within three months of hire. - Skills: An ideal candidate will have proficient knowledge of Workers’ Compensation insurance coverage and claims processing procedures. They will possess the ability to adjudicate lost time claims across multiple jurisdictions and demonstrate the capacity to quickly learn and adapt to various software programs. - Technical Competencies: An ideal candidate will have a strong grasp of claims principles, practices, and insurance coverage interpretation, contributing to workflows and adhering to compliance requirements. They will prioritize problem-solving, actively foster relationships, and collaborate to deliver impactful solutions and a world-class client experience. Here’s a little bit about us: Creative Risk Solutions is a leading provider of innovative risk management solutions. We specialize in delivering customized claims management, loss control, and risk consulting services to our clients. Our team is dedicated to excellence, integrity, and creating value for our clients through proactive risk management strategies. In addition to being great at what you do, we place a high emphasis on building a best-in-class culture. We do this through empowering employees to build trust through honest and caring actions, ensuring clear and constructive communication, establishing meaningful client relationships that support their unique potential, and contributing to the organization's success by effectively influencing and uplifting team members. Benefits: In addition to core benefits like health, dental and vision, also enjoy benefits such as: - Paid Parental Leave and supportive New Parent Benefits — We know being a working parent is hard, and we want to support our employees in this journey! - Company paid continuing Education & Tuition Reimbursement — We support those who want to develop and grow. - 401k Profit Sharing — Each year, Holmes Murphy makes a lump sum contribution to every full-time employee’s 401k. This means, even if you’re not in a position to set money aside for the future at any point in time, Holmes Murphy will do it on your behalf! We are forward-thinking and want to be sure your future is cared for. - Generous time off practices in addition to paid holidays — Yes, we actually encourage employees to use their time off, and they do. After all, you can’t be at your best for our clients if you’re not at your best for yourself first. - Supportive of community efforts with paid Volunteer time off and employee matching gifts to charities that are important to you — Through our Holmes Murphy Foundation, we offer several vehicles where you can make an impact and care for those around you. - DE&I programs — Holmes Murphy is committed to celebrating every employee’s unique diversity, equity, and inclusion (DE&I) experience with us. Not only do we offer all employees a paid Diversity Day time off option, but we also have a Chief Diversity Officer on hand, as well as a DE&I project team, committee, and interest group. You will have the opportunity to take part in those if you wish! - Consistent merit increase and promotion opportunities — Annually, employees are reviewed for merit increases and promotion opportunities because we believe growth is important — not only with your financial wellbeing, but also your career wellbeing. - Discretionary bonus opportunity — Yes, there is an annual opportunity to make more money. Who doesn’t love that?! Holmes Murphy & Associates is an Equal Opportunity Employer. #LI-SM1