St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The Clinical Triage Specialist (CTS) (RN) - Access Center will compassionately deliver an exceptional patient experience and provide clinical support to CTS-MA team members by serving as a clinical resource. The CTS-RN is responsible for using nursing judgment in answering/returning patient calls related to direct care provided by the practices. When appropriate, the caller’s symptoms will be assessed and triaged using approved nursing protocols and guidelines to assist in obtaining the appropriate level of care and/or self-care advice. JOB DUTIES AND RESPONSIBILITIES: - Answers telephones, prioritizes clinical triage calls, follows clinical protocols, and coordinates services, as needed. - Verifies patient demographic information and accurately enters the updated information into electronic health record. - Serves as an escalation point for clinical patient issues and other POD team members requiring clinical support, and provides clinical advice based on clinical protocols and procedures. - Manages and responds to escalated electronic patient messages whenever not answering inbound patient calls and uses clinical judgment to prioritize and accommodate patients. - Creates a positive patient experience at every encounter, attempting to independently resolve any issues or concerns of the patient at the time of the phone call, within the scope of the role. - Consistently meets productivity, schedule adherence, and quality standards as set by the Access Center. - Utilizes all resources and guidelines at his/her disposal to effectively assess, prioritize, advise, schedule appointments, or refer calls when necessary to the appropriate medical facility or personnel. - Accurately documents symptoms/complaints, nursing assessment, advice provided and patient/caller response. - Partners with other Access Center teams/PODs and respective practice clinical team on behalf of the patient to assist with clinical concerns, medication refills, or scheduling appointments. - Other duties as assigned. EDUCATION: Graduate of an accredited nursing program. Active Registered Nurse licensure in the state of Pennsylvania and New Jersey or other nursing compact state and other states as deemed necessary by state law. TRAINING AND EXPERIENCE: - Minimum 2 years recent clinical experience in a physician office, home health, critical care and/or emergency room is required. - Strong communication skills - Focused on compliance - Demonstrates continuous growth - Quality-driven - Service-oriented - Excels at time management - Strong problem-solving skills Ability to work from home in accordance with the Network Work from Home Policy if needed. Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!! St. Luke's University Health Network is an Equal Opportunity Employer.

About Judi Health Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: - Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers, - Judi Health™, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and - Judi®, the industry’s leading proprietary Enterprise Health Platform (EHP), which consolidates all claim administration-related workflows in one scalable, secure platform. Together with our clients, we’re rebuilding trust in healthcare in the U.S. and deploying the infrastructure we need for the care we deserve. To learn more, visit www.judi.health. Location: Remote (U.S only) Position Summary A UM Technician II prepares complex prior authorization requests by identifying clinical guidelines for review and ensuring substantial clinical information exists to reach a clinical determination for pharmacist review. The role also triages internal phone calls from members and effectively uses problem solving skills to identify gaps and obtain relevant details to resolve client, member, pharmacy personnel, and provider concerns. The role also assists leadership with departmental projects.  Position Responsibilities: - Prepare complex prior authorization requests by identifying clinical guidelines for review and ensuring substantial clinical information exists to reach a clinical determination for pharmacist review.  - Proactively obtains clinical information from prescribers, referral coordinators, and appropriate staff to ensure all aspects of clinical guidelines are addressed for pharmacist review.   - Effectively use problem solving skills to identify gaps and obtain relevant details to resolve client, member, pharmacy personnel, and provider concerns.   - Review and analyze pharmacy claims data for proactive outreach and intervention.  - Provide support for the prior authorization department by creating decision trees from clinical guidelines.  - Triage phone calls from members, pharmacy personnel, and providers by asking applicable drug and client specific clinical questions.  - Effectively communicate issues and resolutions to members, pharmacy staff, providers, and appropriate internal stakeholders.  - Train and ensure call center pharmacy technicians perform proper protocol and best practices for intake of prior authorization from members and providers received by phone, fax, mail, and electronically.  - Receive requests from call center and performs initial review for prior authorization and formulary exception requests based on established clinical and contract criteria.  - Assist with departmental projects. - Follow all internal Standard Operating Procedures.    - Support the Fraud, Waste, and Abuse program by reviewing pharmacy claims information and communicating findings to appropriate internal staff.   Required Qualifications: - Minimum of 1 year of experience as a UM Technician I at Capital Rx - State or National Certified Pharmacy Technician (CPhT) license required.  - High school diploma or the equivalent; Associate’s or bachelor’s degree is preferred.  - Excellent communication, writing, and organizational skills.   - Ability to multi-task and collaborate in a team.  - Self-motivated and detail-oriented problem solver.  - Demonstrated project management skills. This range represents the low and high end of the anticipated base salary range for the NY - based position. The actual base salary will depend on several factors such as: experience, knowledge, and skills, and if the location of the job changes. Nothing in this position description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Salary Range $50,000—$60,000 USD All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals. Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at https://www.judi.health/legal/privacy-policy.

Location: Europe About Us: TGM Research is one of the fastest growing and most innovative market research companies, offering valuable insights to businesses across various industries. We are committed to delivering high-quality market research solutions to our clients by connecting them with the right participants through our online panels. About the Team & Role: You will be a part of Client Service Team (reporting to Research Director) and you will play a crucial role in building and maintaining strong relationships with our clients. You will be responsible for managing and growing key client accounts, ensuring client satisfaction, and maximizing their utilization of our online panels. Along with promoting and selling our research/panel services, you will be the main point of contact with the client and directly managing/supervising the project execution with the support of a fieldwork team. Finally, you will also be involved in strategic activities to identify and generate new streams of business to grow your team territory. Responsibilities: - Identify opportunities for account expansion and upselling of additional services, driving incremental revenue generation. - Participate in lead generation and new business activities, supporting the acquisition of new clients and opportunities. - Manage and grow a portfolio of key client accounts (medium to big size/complexity), ensuring client satisfaction, retention, and revenue growth. - Coordinate the execution of medium to complex research projects, ensuring timely delivery of results. - Provide full guidance for sampling strategy development and monitor fieldwork performance. - Maintain excellent day-to-day communication with clients, advising on potential roadblocks and corrective actions to ensure the best service and client satisfaction throughout the project lifecycle. - Monitor project financials and performance metrics, ensuring projects are delivered on time, within budget, and to client expectations. Qualification: - 2-4 years of experience in both account management and/or project management within the market research, consulting, or online panel industry. The ideal candidate would already possess both skills. - Strong communication and interpersonal skills. - Fluent English, both spoken and written - Fluent German would be an advantage - Excellent problem-solving abilities. - Entrepreneurial mindset – every day is different: we try, we fail, we try again and succeed. - Ability to work independently and as part of a team. - Proficiency in using CRM software and Microsoft Office Suite. - Research/Statistics/Data Science background is a bonus. What we Offer: - B2B contract - Fully remote position - Performance-based bonuses - Professional development opportunities - International Team setup - Flexible Working Policy - A collaborative and innovative work environment - Working with newest technologies and using modern tools (including MacBook) - 21 days of holidays + bank holidays If you are a proactive, client-focused individual with a passion for market research and online panels, we invite you to join our team and help our clients succeed in their research endeavours. #MarketResearch #ClientManager #InsightsManager Salary: Competitive package depending on experience

Clinical Trial Supply Specialist ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development As a Senior Clinical Supplies Specialist at ICON, you will manage and coordinate clinical supplies activities to support the successful execution of clinical trials. What You Will Do: You will lead on clinical supplies and logistics tasks requiring technical depth, with a focus on quality and continuous improvement. Key responsibilities include: - Coordinating the procurement, distribution, and inventory management of clinical supplies for ongoing and upcoming clinical trials. - Collaborating with cross-functional teams to assess supply needs, develop strategies, and ensure alignment with study timelines and regulatory requirements. - Monitoring supply levels, managing reorders, and maintaining accurate inventory records to prevent shortages or delays. - Interacting with suppliers and vendors to ensure the quality and timely delivery of clinical supplies while managing relationships effectively. - Providing support and training to team members on clinical supplies processes and compliance best practices. Your Profile: You will have a strong foundation in clinical supplies and logistics, with the experience to work independently and guide others. Required qualifications and experience: - Bachelor’s degree and 4-6 years total experience 2-4 years of experience in a clinical supply related role - General knowledge of GxP principles - Experience with the following functions preferred: clinical supply pack/label/distribution, clinical trial operations, project management, pharma/bio research and development, inventory management - Excellent organizational skills and attention to detail, with the ability to manage multiple tasks and priorities. - Strong communication and interpersonal skills, with the ability to collaborate effectively with diverse teams and stakeholders What ICON can offer you: Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent. In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family. Our benefits examples include: - Various annual leave entitlements - A range of health insurance offerings to suit you and your family’s needs. - Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead. - Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being. - Life assurance - Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others. Visit our careers site to read more about the benefits ICON offers. At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here. Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles. Are you a current ICON Employee? Please click here to apply