Minimum Qualifications: Bachelor’s degree or equivalent and three years related experience. Preferred: - InfoEd experience - Power BI - Strong attention to detail - Implementation/project management experience - Reporting/data analytics - SQL - PeopleSoft FMS The job description itself is fairly basic as far as requirements. Are the above enough or do I need to add some of the more standard things that are you in newer job descriptions, but not included in the current Sr. BSA description like: - Ability to multi-task, prioritize workload, respond to urgent requests and work under pressure with short time constraints - Proficient with Microsoft office - Strong interpersonal, written, and verbal communication skills - Excellent problem-solving or analytical skills - Self-starter who works well alone and in a team Job Description: To define, develop, and implement new or enhanced business processes at the enterprise level in support of new or enhanced data and information systems and technology. Identifies and initiates opportunities for business process improvement using information technology. Uses information technology to provide institutional/administrative/financial reporting and analysis in support of current and future academic and business environments as required according to UTMB institutional guidelines. Job Duties: - Designs and develops complex reports and documents existing business processes using information systems. - Develops or modifies processes to solve complex business issues utilizing current information systems; designs reports to meet requirements by creating and/or joining complex and multiple databases across platforms. - Conducts business systems analysis and design, data modeling, process flow modeling, and process reengineering. - Recommends and initiates integrated and automated business functions and systems to support current and future business environment, working independently or with the appropriate information technology staff. - Develops and implements plans to support the utilization of data and information technology in the business environment, including design, testing, communication, user training, and ongoing support activities. - Trains users in new procedures and systems. Designs and develops simple to moderately complex training materials. - Develops high-level project definition and cost assessment of projects. - Translates high-level business requirements into detailed functional specifications through collaboration with users and/or customers. - Designs and develops plans for new or enhanced business systems. Leads and participates in user testing and coordinates results with appropriate information technology staff. - Partners with customers to facilitate oral and written communications, including the design and delivery of presentations. - Trains users in new procedures and systems. Designs and develops training materials. - Participates as team member. - Provides guidance and advice to Business Analysts - Adheres to internal controls and reporting structure. - Performs related duties as assigned. Salary Range: Actual salary commensurate with experience or range if discussed and approved by hiring authority Is $78,000 – 90,000. EQUAL EMPLOYMENT OPPORTUNITY: UTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a Federal Contractor, UTMB Health takes affirmative action to hire and advance protected veterans and individuals with disabilities.

Minimum Qualifications: Bachelor’s degree or equivalent and three years related experience. Preferred: - InfoEd experience - Power BI - Strong attention to detail - Implementation/project management experience - Reporting/data analytics - SQL - PeopleSoft FMS The job description itself is fairly basic as far as requirements. Are the above enough or do I need to add some of the more standard things that are you in newer job descriptions, but not included in the current Sr. BSA description like: - Ability to multi-task, prioritize workload, respond to urgent requests and work under pressure with short time constraints - Proficient with Microsoft office - Strong interpersonal, written, and verbal communication skills - Excellent problem-solving or analytical skills - Self-starter who works well alone and in a team Job Description: To define, develop, and implement new or enhanced business processes at the enterprise level in support of new or enhanced data and information systems and technology. Identifies and initiates opportunities for business process improvement using information technology. Uses information technology to provide institutional/administrative/financial reporting and analysis in support of current and future academic and business environments as required according to UTMB institutional guidelines. Job Duties: - Designs and develops complex reports and documents existing business processes using information systems. - Develops or modifies processes to solve complex business issues utilizing current information systems; designs reports to meet requirements by creating and/or joining complex and multiple databases across platforms. - Conducts business systems analysis and design, data modeling, process flow modeling, and process reengineering. - Recommends and initiates integrated and automated business functions and systems to support current and future business environment, working independently or with the appropriate information technology staff. - Develops and implements plans to support the utilization of data and information technology in the business environment, including design, testing, communication, user training, and ongoing support activities. - Trains users in new procedures and systems. Designs and develops simple to moderately complex training materials. - Develops high-level project definition and cost assessment of projects. - Translates high-level business requirements into detailed functional specifications through collaboration with users and/or customers. - Designs and develops plans for new or enhanced business systems. Leads and participates in user testing and coordinates results with appropriate information technology staff. - Partners with customers to facilitate oral and written communications, including the design and delivery of presentations. - Trains users in new procedures and systems. Designs and develops training materials. - Participates as team member. - Provides guidance and advice to Business Analysts - Adheres to internal controls and reporting structure. - Performs related duties as assigned. Salary Range: Actual salary commensurate with experience or range if discussed and approved by hiring authority Is $78,000 – 90,000. EQUAL EMPLOYMENT OPPORTUNITY: UTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a Federal Contractor, UTMB Health takes affirmative action to hire and advance protected veterans and individuals with disabilities.

Overview This is a remote role that may only be hired in the following locations: NC, SC, GA, VA, TX, and AZ. Candidate must be able to work Mountain Time. This position supports Bank products and services in the execution of daily sales activities at an advanced level of service ability. Reviews financial information or participates in client support activities in order to identify sales opportunities for the wider business unit. Facilitates the sales process by preparing necessary documentation. Ensures client satisfaction by answering inquiries, addressing account or product discrepancies, and handling support issues. Supports account servicing issues that require further resolution or investigation. May provide guidance to less experienced specialists in the work group. Responsibilities - Service & Support - Uncovers sales opportunities through analysis, reporting, and daily support operations. Works directly with individuals to address issues and respond to inquiries. Determines target needs and provides resolution. May serve as the main point of contact for clients throughout sales process, and assists in calls or presentations intended to solicit business. - Documentation - Prepares documentation presented to clients. This may include proposals, service agreements, and implementation forms. - Data Analysis - Sources, compiles, and interprets financial data. Performs analysis to determine trends in market, product, or client information. - Product Specialist - Provides knowledge in area of work. Assists in process troubleshooting for both internal and external parties. May assist in creating and monitoring pricing of Bank products or services, including evaluating competitor products and making suggestions to enhance the attractiveness of Bank offerings. Qualifications Required: Bachelor's Degree and 0 years of experience in Sales, or Customer Service, or Operations OR High School Diploma or GED and 4 years of experience in Sales, or Customer Service, or Operations. Preferred Qualifications: - Knowledge of SBA SOPs, program eligibility, credit criteria, and loan structure requirements. - Knowledge of financial accounting theory and logic - Proficient with all Microsoft Office programs – Excel, Word, OneNote, and Outlook - Proficient with software programs (BOSS, RIMS, Cognos), applications, and applicable banking systems. - Loan documentation experience – understanding required documentation depending on program type, loan structure, etc. - Direct Customer/Client interaction. - Resides in either PST or MST - Small Business Administration experience - Financial Analysis experience - Commercial underwriting - Commercial cashflow experience - Be able to work Mountain Time If hired in NY, the base pay for this position is generally between $27.00 and $31.63 per hour. Actual starting base pay will be determined based on skills, experience, location and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment. First Citizens benefits programs are designed to meet our Associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be bound here: https://jobs.firstcitizens.com/benefits

Role Description As a Business Analyst for EOHS vendor hosted applications, you will operate as an individual contributor focused on end-to-end delivery support by translating EOHS business needs into high quality analysis and accurate definition that guides scalable system configurations. This role sits at the intersection of business analysis and hands-on application configuration, working mainly with EOHS technology peers and in partnership with EOHS business leaders and external vendor partners, to support timely, reliable delivery of solutions with strong user experience. This role is intentionally highly collaborative and execution focused. Successful outcomes depend on frequent, real-time discussions to clarify requirements, validate configuration approaches, and align on how systems function, behave, and are experienced by users. Work is progressed through continuous partnership, guided design direction from EOHS technology leaders, and iterative configuration. You will enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: - Support delivery and ongoing evolution of EOHS vendor applications, from intake through configuration, testing, and deployment. - Support translation of EOHS business needs, workflows, and policy requirements into precise system configurations, rules, and design decisions. - Participate in configuration design discussions with peers and vendors to support how the system functions, behaves, and is experienced by end users. - Ensure configurations meet functional, usability, compliance, and scalability expectations. - Understand operational workflows, business requirements, pain points, and desired outcomes to guarantee an aligned outcome. - Document and refine requirements into clear configuration ready inputs (process flows, rules, decision logic, and acceptance criteria). - Balance business needs with vendor platform capabilities, constraints, and best practices. - Contribute to continuous improvement ideas to leaders of product delivery practices, configuration standards, and collaboration models. - Leverage enterprise-approved AI tools to enhance productivity and innovation by streamlining workflows and automating repetitive tasks. Qualifications - 5+ years of experience in vendor hosted application configuration (SaaS platforms). - 5+ years of experience with business analysis skills, including workflow mapping, requirements translation, and design facilitation. - 5+ years of experience accurately documenting system configurations and maintain clear, reusable knowledge artifacts for ongoing reference. - 5+ years of experience configuring systems (rules, forms, workflows, permissions, logic). - Intermediate level of proficiency working in agile, iterative delivery models, including troubleshooting and rapid refinement. - Ability to manage ambiguity, balance competing priorities, and drive outcomes through partnership rather than authority. Requirements - Experience supporting regulated or compliance driven domains (healthcare, EOHS, risk, or safety). - Experience working across multiple vendor platforms simultaneously. - Familiarity with enterprise IT governance, change management, and release processes. - Comfortable operating in fast paced environments with evolving requirements and tight delivery timelines. Benefits - Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays. - Medical Plan options along with participation in a Health Spending Account or a Health Saving account. - Dental, Vision, Life & AD&D Insurance along with Short-term disability and Long-Term Disability coverage. - 401(k) Savings Plan, Employee Stock Purchase Plan. - Education Reimbursement. - Employee Discounts. - Employee Assistance Program. - Employee Referral Bonus Program. - Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.).