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Amplify logo
Amplify

A pioneer in K–12 education, Amplify partners with educators to make learning rigorous and riveting for every student.

Professional Development Operations Manager

Learning and DevelopmentLearning and DevelopmentFull TimeRemoteMid LevelTeam 1,001-5,000Since 2000H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

63 days ago

Salary

$70K - $85K / year

Seniority

Mid Level

Bachelor Degree2 yrs expEnglish

Job Description

Professional Development Operations Manager

Amplify

• Oversee and coordinate Amplify Professional Development, executing processes that support preparation, scheduling, updates, and delivery • Maintain a strong understanding of operational processes to support scheduling and execution • Navigate tools and systems efficiently to manage workflows with speed and accuracy • Manage a wide range of customer inquiries, including recommending appropriate professional learning services, gathering event logistics, and addressing questions related to purchases • Confirm session details with school leaders across various levels • Maintain accurate customer and session data in Salesforce in alignment with established SLAs • Use Salesforce and other systems to track and communicate the status of remaining sessions to stakeholders • Maintain a strong understanding of assigned products and related professional development offerings

Job Requirements

  • Bachelor’s degree or equivalent combination of education and experience
  • 2+ years of experience in education or educational publishing/technology
  • 1+ year of experience using Salesforce or similar systems to manage data
  • Demonstrated ability to analyze and interpret data across multiple systems
  • Solid understanding of business processes, financials, and operational workflows
  • Proficiency in Google Workspace

Benefits

  • 401(k) plan
  • competitive health insurance and mental health options
  • basic life insurance
  • paid time off
  • parental leave
  • access to best-in-class development programs

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