• Lead, mentor, and scale a team of architects, and technologists across conference room, live event, and workplace collaboration domains. • Define the AV practice vision and roadmap; establish standards, best practices, and reusable solution frameworks for enterprise clients. • Build and deliver compelling customer presentations, solution demos, and proposals that articulate business value and technical differentiation. • Drive go-to-market strategy for AV and workplace collaboration offerings, including pricing, packaging, and competitive positioning. • Cultivate strategic technology partnerships and build solutions for technologies from vendors such as Crestron, Extron, Poly, Logitech, Biamp, QSC, Cisco (Webex), Microsoft (Teams Rooms), Zoom, Collaborate with customer delivery and managed services teams to enable seamless solution deployment, support models, and SLA-driven service delivery. • Partner with sales and account teams to identify opportunities, support pipeline development, and close complex AV and collaboration deals. • Stay ahead of industry trends including AI-driven meeting intelligence, cloud-based AV management, and hybrid workplace innovation.

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description We are looking for the new Delivery Director, EMEA Central, reporting to the Senior Director, Expert Services EMEA. This position is accountable for the delivery of a portfolio of projects and programs to implement ServiceNow to our Expert Services customers in the Central EMEA regioln. Key responsibilities: - Lead and manage the ServiceNow delivery team, setting strategic direction and ensuring alignment with overall company goals; specifically driving adoption for ServiceNow’s most strategic customers and engagements. Develop and implement leading practices, methodologies, and tools to drive efficient and high-quality project delivery. - Lead a team of Engagement managers focused on our Central EMEA customers to ensure that all engagements are delivered on time, budget and realizing the value defined for the customer. - Guide your team to deliver the implementations with excellence to ensure that the customer has a great implementation journey. - Work closely with the Expert Services Go-To-Market leaders to ensure that the right business is being proposed to our customers to drive successful adoption of the ServiceNow software and that our Expert Services teams are deployed to the right customers in the right way. - Be accountable for the revenue target for the Central EMEA Expert Services business, understanding the annual plan, reporting progress vs the plan and then taking necessary actions to mitigate any deviations from the plan. - Build and maintain strong relationships for the most strategic engagements. Understand client needs, ensure project alignment with business objectives, and drive client satisfaction. - Maintain customer relationships for the most strategic engagements, working through complex risks and issues to deliver successful outcomes. - Plan, lead, develop and manage your team of delivery leaders and engagement managers to make sure that we have the appropriate headcount and skills, aligned to the annual plan and developing book of business. Qualifications To be successful in this role you have: - Experience: 10+ years in a leadership role focused on ServiceNow or similar platforms, including at the EMEA level. - Expertise: Proven experience in managing large-scale SaaS implementations (ServiceNow, Salesforce, Pega...) - Leadership: Strong leadership and team management skills, with a track record of building and leading high-performing teams. - Project Management: Proficient in project management methodologies and tools, with a history of successful project delivery. - Client Focus: Excellent client relationship management skills, with a focus on delivering exceptional service and value. - Communication: Outstanding verbal and written communication skills, with the ability to engage and influence stakeholders at all levels. - Travel required up to 50%. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license. - Employee Type: Regular - Region: EMEA - Europe, Middle East and Africa - Work Persona: Flexible or Remote

Company Description This role is fully remote. ARE YOU READY TO TRANSFORM HOW GLOBAL SUPPLY CHAINS OPERATE? Our client is a technology-driven freight forwarder that leverages modern systems and data to improve visibility, automation, and decision-making across global logistics operations. Global logistics is one of the largest and most complex industries in the world. It moves trillions of dollars in goods every year, yet much of it still relies on manual workflows, fragmented systems, and limited visibility. That is changing. Our client is investing heavily in building and evolving the internal technology ecosystem that powers its operations and client experience. The goal is not to build a SaaS product, but to create a highly efficient, technology-enabled logistics operation that delivers better outcomes for customers. They are in the middle of a major transformation: - Migrating to a Salesforce-centered architecture - Modernizing core operational systems and workflows - Introducing automation and data-driven decision-making across the business - Enhancing client experience through improved visibility and system capabilities The opportunity is significant: - A global customer base with complex logistics needs - Multi-system workflows across operations, finance, and customer experience - A clear vision to build a best-in-class, technology-enabled freight forwarding operation This is your chance to take ownership of the technology backbone of a real-world, high-impact business and shape how global logistics operations are executed. If you want to build systems that directly support and improve how goods move around the world, this is your arena. Culture The company has approximately 30 employees and a tight-knit, high-trust culture built on the belief that taking care of employees leads to better outcomes for customers. You will work directly with the CEO and leadership team as a true partner in shaping the company’s technology direction. Company values: - Ownership and accountability - Collaboration and transparency - Respect and openness - Builders who take initiative Benefits: - Performance-based bonus (5%) - Profit sharing (10% of company profits distributed annually) - 401k with company match (traditional and Roth options) - Comprehensive benefits package covering health, retirement, insurance, and financial wellness support - Flexible, employee-first perks including generous PTO, mental health days, remote work flexibility, and team-driven culture initiatives - Direct exposure to executive leadership - Opportunity to shape a company-wide technology strategy Job Description Our client is hiring a Senior Director of Technology & Digital Transformation to lead the evolution of its technology ecosystem and support the company’s next phase of growth. This is a technology leadership role within a lean, operational business. You will be responsible for shaping the systems, architecture, and integrations that support logistics workflows across operations, finance, and client experience. The company is currently undergoing a digital transformation, including transitioning from a legacy TMS to a modern system and further developing its Salesforce-centered environment. You will work directly with the CEO and leadership team, not as a layer of management, but as a strategic and operational partner. You will own the architecture, integration, and ongoing improvement of systems that support real-world logistics operations. Your focus will be on building scalable, reliable, and effective systems that drive measurable business outcomes. This is a hands-on leadership role in a lean environment, suited for someone who is comfortable operating across both strategy and execution. Responsibilities - Define and execute the company’s technology roadmap. - Identify and implement opportunities to apply automation, AI, and data-driven decision support across operational workflows. - Own and evolve system architecture to support operational efficiency and scalability. - Design and manage integrations across systems that support logistics operations, finance, and customer workflows. - Lead digital transformation initiatives across the organization. - Drive end-to-end change management for system implementations and enhancements. - Develop and execute strategies to ensure strong user adoption across operational teams. - Ensure systems are reliable, secure, and capable of supporting business growth. - Lead and mentor a small internal technology team. - Partner cross-functionally with operations, finance, and leadership. - Occasionally engage with clients on technical capabilities and system-driven improvements. Qualifications - 7-12+ years of experience in technology leadership, digital transformation, or business systems within operational environments. - Strong experience with enterprise SaaS ecosystems, systems architecture, and integrations. - Experience in the Salesforce ecosystem (integration, CRM, Apex, etc) is a big plus. - Experience Leading Technology Transformation / Digital Transformation in lean environments. - Demonstrated success driving change management and user adoption across teams. - Experience designing and managing integrations across multiple systems. - Experience working within logistics, freight forwarding, or supply chain environments. - Exposure to international freight operations, such as ocean, air, and multi-leg shipments, is a strong advantage. - Strong ability to translate business needs into scalable system solutions. - Proven ability to operate in a lean, hands-on environment. Interview Process We value thoughtful hiring and long-term fit. The interview process includes: - Initial conversation with our team - Direct conversation with the CEO - Leadership interviews - Competency-based exercise Additional Information bout SaaS Talent SaaS Talent is more than just a recruiting company. We're your hiring, business development and growth partner with 20+ years of experience in SaaS and Hi-Tech that helps you scale and transform your business. We've worked with 100+ companies and helped them achieve their goals. From streamlining sales, marketing, and operations to hiring ideal talent and getting funding, if you're struggling to grow, we're an ideal choice. Reach out to us at www.saas-talent.com to learn more about how we can help you. SMS Communication Consent Disclaimer By applying for this position, you agree to receive text message updates from SaaS Talent related to job opportunities. Standard message and data rates may apply, and messaging frequency varies. Text HELP for help and STOP to cancel. Learn more about our opt-in SMS Communication consent policy here: https://www.saas-talent.com/opt-in-sms-communication-consent - Compensation: USD 150000 - USD 175000 - yearly

Company Description This role is fully remote. ARE YOU READY TO TRANSFORM HOW GLOBAL SUPPLY CHAINS OPERATE? Our client is a technology-driven freight forwarder that leverages modern systems and data to improve visibility, automation, and decision-making across global logistics operations. Global logistics is one of the largest and most complex industries in the world. It moves trillions of dollars in goods every year, yet much of it still relies on manual workflows, fragmented systems, and limited visibility. That is changing. Our client is investing heavily in building and evolving the internal technology ecosystem that powers its operations and client experience. The goal is not to build a SaaS product, but to create a highly efficient, technology-enabled logistics operation that delivers better outcomes for customers. They are in the middle of a major transformation: - Migrating to a Salesforce-centered architecture - Modernizing core operational systems and workflows - Introducing automation and data-driven decision-making across the business - Enhancing client experience through improved visibility and system capabilities The opportunity is significant: - A global customer base with complex logistics needs - Multi-system workflows across operations, finance, and customer experience - A clear vision to build a best-in-class, technology-enabled freight forwarding operation This is your chance to take ownership of the technology backbone of a real-world, high-impact business and shape how global logistics operations are executed. If you want to build systems that directly support and improve how goods move around the world, this is your arena. Culture The company has approximately 30 employees and a tight-knit, high-trust culture built on the belief that taking care of employees leads to better outcomes for customers. You will work directly with the CEO and leadership team as a true partner in shaping the company’s technology direction. Company values: - Ownership and accountability - Collaboration and transparency - Respect and openness - Builders who take initiative Benefits: - Performance-based bonus (5%) - Profit sharing (10% of company profits distributed annually) - 401k with company match (traditional and Roth options) - Comprehensive benefits package covering health, retirement, insurance, and financial wellness support - Flexible, employee-first perks including generous PTO, mental health days, remote work flexibility, and team-driven culture initiatives - Direct exposure to executive leadership - Opportunity to shape a company-wide technology strategy Job Description Our client is hiring a Senior Director of Technology & Digital Transformation to lead the evolution of its technology ecosystem and support the company’s next phase of growth. This is a technology leadership role within a lean, operational business. You will be responsible for shaping the systems, architecture, and integrations that support logistics workflows across operations, finance, and client experience. The company is currently undergoing a digital transformation, including transitioning from a legacy TMS to a modern system and further developing its Salesforce-centered environment. You will work directly with the CEO and leadership team, not as a layer of management, but as a strategic and operational partner. You will own the architecture, integration, and ongoing improvement of systems that support real-world logistics operations. Your focus will be on building scalable, reliable, and effective systems that drive measurable business outcomes. This is a hands-on leadership role in a lean environment, suited for someone who is comfortable operating across both strategy and execution. Responsibilities - Define and execute the company’s technology roadmap. - Identify and implement opportunities to apply automation, AI, and data-driven decision support across operational workflows. - Own and evolve system architecture to support operational efficiency and scalability. - Design and manage integrations across systems that support logistics operations, finance, and customer workflows. - Lead digital transformation initiatives across the organization. - Drive end-to-end change management for system implementations and enhancements. - Develop and execute strategies to ensure strong user adoption across operational teams. - Ensure systems are reliable, secure, and capable of supporting business growth. - Lead and mentor a small internal technology team. - Partner cross-functionally with operations, finance, and leadership. - Occasionally engage with clients on technical capabilities and system-driven improvements. Qualifications - 7-12+ years of experience in technology leadership, digital transformation, or business systems within operational environments. - Strong experience with enterprise SaaS ecosystems, systems architecture, and integrations. - Some experience in the Salesforce ecosystem (integration, CRM, Apex, etc). - Experience Leading Technology Transformation / Digital Transformation in lean environments. - Demonstrated success driving change management and user adoption across teams. - Experience designing and managing integrations across multiple systems. - Experience working within logistics, freight forwarding, or supply chain environments. - Exposure to international freight operations, such as ocean, air, and multi-leg shipments, is a strong advantage. - Strong ability to translate business needs into scalable system solutions. - Proven ability to operate in a lean, hands-on environment. Interview Process We value thoughtful hiring and long-term fit. The interview process includes: - Initial conversation with our team - Direct conversation with the CEO - Leadership interviews - Competency-based exercise Additional Information bout SaaS Talent SaaS Talent is more than just a recruiting company. We're your hiring, business development and growth partner with 20+ years of experience in SaaS and Hi-Tech that helps you scale and transform your business. We've worked with 100+ companies and helped them achieve their goals. From streamlining sales, marketing, and operations to hiring ideal talent and getting funding, if you're struggling to grow, we're an ideal choice. Reach out to us at www.saas-talent.com to learn more about how we can help you. SMS Communication Consent Disclaimer By applying for this position, you agree to receive text message updates from SaaS Talent related to job opportunities. Standard message and data rates may apply, and messaging frequency varies. Text HELP for help and STOP to cancel. Learn more about our opt-in SMS Communication consent policy here: https://www.saas-talent.com/opt-in-sms-communication-consent - Compensation: USD 150000 - USD 175000 - yearly