• Prozesse definieren und das Team weiter aufbauen • die eigenverantwortliche Betreuung von Großkunden zum Thema Carbon Management (CCF, PCF und Net-Zero Management) übernehmen und Ideen generieren, wie wir die Beziehung langfristig verbessern • unsere Software maßgeblich mitgestalten • Ergebnisse der Software validieren • die Vorbereitung und Umsetzung von strategischen Projekten involviert sein

• Conduct on-site and in-person investigations. • Determine compensability and establish reserves. • Document decision making, issue benefit payments. • Make notifications to the State administrative authority. • Work with injured workers, employers, medical and legal professionals.

Role Description As a Business Relationship Manager (BRM), within the Business Lending Department, you are a professional with strong business development skills and financial acumen, responsible for new client acquisition, ensuring a premium client experience, deepening and growing existing client relationships, portfolio management, and profitability. You deliver timely and relevant financial advice to FACE applicants within all industries of focus, aligning sales, risk policy and market strategies to deliver customized solutions. - Acquire, grow and manage a portfolio of loan clients, taking responsibility for the overall client experience and portfolio strategy. - Provide an exceptional client experience by delivering proactive and customized business and financial advice, demonstrating a deep understanding of your clients’ business and industry. - Manage and support clients’ and applicants’ needs, demonstrating strong credit acumen, as well as sound risk mitigation and portfolio oversight. - Structure, recommend and present funding requests for approval in accordance with the parameters of the Black Entrepreneurship Loan Fund (BELF) and FACE’s Credit Policy. - Collaborate with wider FACE team and bring the full breadth of FACE and its partners to all applicants and clients. - Work with loan applicants and clients, Lending Support Analysts and Financial Institution processing partners, to ensure data integrity and completeness of documents and processes. Qualifications - University degree in Banking & Finance or a related field - Minimum of 2-3 years’ experience in the financial, commercial lending, or related sectors - Strong financial analysis skills - Strong communication, presentation and negotiation skills - Knowledge of lending products and services, including industry specific knowledge as applicable - Intimate with Microsoft Office suite and video conferencing technology. - Strong time management, organizational and reporting skills - Bilingualism is preferred

At Lighthouse, we’re on a mission to disrupt commercial strategy for the hospitality industry. Our innovative commercial platform takes the complexity out of data, empowering businesses with actionable insights, advanced pricing tools, and cutting-edge business intelligence to unlock their full revenue potential. Backed by $370 million in series C funding and driven by an unwavering passion for growth, we’ve welcomed five companies into our journey and have surpassed $100 million in ARR in 2024. Our 850+ teammates span 35 countries and represent 34 nationalities. At Lighthouse, we’re more than just a workplace – we’re a community. Collaborative, fun, and deeply committed, we work hard together to revolutionize the hospitality sector. Are you ready to join us and shine brighter in the industry’s most exciting rocket-ship? 🚀 What you will do #LI-Remote As a Business Development Manager for Taiwan you will be responsible for our international expansion by identifying and closing new business within the taiwanese market. Reporting to our Regional Sales Director, you will manage the full sales cycle, from initial prospecting and cold calling to contract negotiations. You will act as a consultant to our clients, creating proposals that meet their needs while supporting Lighthouse’s commercial goals. This role is for a proactive individual who enjoys building a territory and providing a feedback loop between the market and our Product Development team. Where you will have impact - Identify and secure new client opportunities through cold calling, email campaigns, and networking within industry groups across Taiwan. - Manage the end to end sales process, with a strong focus on outbound prospecting, including reaching out to new prospects, conducting product demonstrations, and preparing tailored proposals. - Create and execute a business development plan to meet sales targets and improve local processes. - Act as a link between the taiwanese market and our internal Product teams by sharing client feedback. - Find and close opportunities to upsell within our existing client base. - Attend industry conferences and organize regional roadshows to build our presence in the APAC region. - Help define the 'Lighthouse way' by using AI insights and automation within our CRM to improve forecast accuracy and daily efficiency. About our team You’ll be joining our Sales team within the wider Revenue department. We are a global team of over 150 sales professionals across 24 countries. You will be part of our APAC hiring department—a team of 36 people focused on growing our market share in both mature and emerging territories. We work closely with hotels and short-term rental providers to help them improve their revenue through our technology. What's in it for you - Flexible time off: Autonomy to manage your work-life balance. - Career development: Workshops, frameworks, and training to maximize your professional potential. - Impactful work: Shape products relied on by 85,000+ users worldwide. - Referral bonuses: Earn rewards for bringing in new talent. Who you are - Proven years of experience in SaaS sales or business development, ideally within hospitality (tech). - A 'hunter' mentality with a strong track record of achieving and exceeding sales targets. - Demonstrated drive, hunger, and proactivity; you are a self-starter who thrives in a fast-paced, challenging environment. - Experienced managing the full sales cycle, lead generation, pipeline management, and delivering clear product presentations or webinars. - Excellent relationship-building and negotiation skills with the ability to balance client value and commercial goals. - Fluent in written and spoken English and Mandarin. - Interested in how automation and generative AI can improve your daily workflow, such as forecasting and deal execution. We welcome - Experience using Salesforce or similar CRM tools. - A strong interest in the travel and hospitality industry. Thank you for considering a career with Lighthouse. We are committed to fostering a diverse and inclusive workplace that values equal opportunity for all. We welcome candidates from all backgrounds, regardless of age, gender, race, religion, sexual orientation, and disability. We actively encourage applications from individuals with disabilities and are dedicated to providing reasonable accommodations throughout the recruitment process and during employment to ensure all qualified candidates can participate fully. Our commitment to equality is not just a policy; it's part of our culture. If you share our passion for innovation and teamwork, we invite you to join us in shaping the future of the hospitality industry. At Lighthouse, our guiding light is to be an equal opportunity employer, and we encourage individuals from all walks of life to apply. Not ticking every box? No problem! We value diverse backgrounds and unique skill sets. If your experience looks a little different from what we've described, but you're passionate about what we do and are a quick learner, we'd love to hear from you. We value the unique perspective and talents that you bring, and we're excited to see how your light can shine within our team. We can't wait to meet you and explore how we can grow and succeed together, illuminating the path towards a brighter future for the industry.