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Clinical Manager, Specialty Programs
Location
Michigan
Posted
52 days ago
Salary
$91.1K - $108.5K / year
Seniority
Junior
Job Description
Clinical Manager, Specialty Programs
HarmonyCares
• Oversees recruitment, training, and ongoing education of the provider network • Documents work procedures and standards to improve efficiency and effectiveness • Monitors clinical staff to ensure adherence to policies, procedures, state laws, and quality • In coordination with the Clinical Director, manages provider relationships, performance, and delivery with internal partners and leads management process improvement efforts • Ensures FTE CHA providers are completing at least minimum volume of patients on a weekly basis per contract • Participates in clinical review and audit procedures for internal and external providers • Accountable for outstanding customer service to all external and internal customers • Develops and maintains effective relationships through effective and timely communication • Aggressively addresses and acts upon adverse events and action thresholds in area of responsibility • Conduct staff evaluations, performance reviews, and oversee training and development of staff • Oversee capacity, scheduling, and utilization of providers in assigned states • Ensure timely documentation consistent with current policies and procedures • Evaluate and monitor patient outcomes and satisfaction, develop and implement improvements as needed • Assist with budget planning, cost control, and resource allocation • Support integration of new technologies, business lines, and care delivery models
Job Requirements
- Bachelor’s degree in healthcare administration or related field, or equivalent experience
- 1+ years of healthcare management experience
- Active/unrestricted Registered Nurse or Nurse Practitioner License
- Ability to coordinate complex activities across functional lines of operations, under tight timelines
- Must be able to relate professionally and positively to physicians, providers and staff with excellent communication, interpersonal and management skills
Benefits
- Health, Dental, Vision, Disability & Life Insurance, and much more
- 401K Retirement Plan (with company match)
- Tuition, Professional License and Certification Reimbursement
- Paid Time Off, Holidays and Volunteer Time
- Paid Orientation and Training
- Great Place to Work Certified
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