Mercier Consultancy MD is pleased to announce exciting Spanish Speaking job opportunities in Sofia, Bulgaria! We are seeking motivated professionals fluent in Spanish to join our team, with the incredible benefit of fully paid relocation. This role offers a dynamic work environment where you can utilize your language skills to support our clients and contribute to business success. Key Responsibilities - Communicate effectively with Spanish-speaking clients via phone, email, and chat to provide exceptional service. - Assist clients by addressing inquiries, providing accurate information, and resolving concerns promptly. - Manage administrative tasks associated with client interactions, ensuring data accuracy and confidentiality. - Collaborate with internal teams to enhance service delivery and client satisfaction. - Maintain up-to-date knowledge of company products, services, and industry trends to provide informed support. - Prepare reports and documentation to track client feedback and performance indicators.

Mercier Consultancy MD is pleased to announce exciting Spanish Speaking job opportunities in Sofia, Bulgaria! We are seeking motivated professionals fluent in Spanish to join our team, with the incredible benefit of fully paid relocation. This role offers a dynamic work environment where you can utilize your language skills to support our clients and contribute to business success. Key Responsibilities - Communicate effectively with Spanish-speaking clients via phone, email, and chat to provide exceptional service. - Assist clients by addressing inquiries, providing accurate information, and resolving concerns promptly. - Manage administrative tasks associated with client interactions, ensuring data accuracy and confidentiality. - Collaborate with internal teams to enhance service delivery and client satisfaction. - Maintain up-to-date knowledge of company products, services, and industry trends to provide informed support. - Prepare reports and documentation to track client feedback and performance indicators.

• Manage and Support Systems: Oversee and maintain various systems including SAP, FSM, Concur, ZOHO, Panda Docs, Octopus, Sensaas, UKG, Fiori, and CMACS. • Identify, troubleshoot, and resolve issues within the ERP and integrated systems to ensure minimal downtime and optimal performance. • Provide helpdesk support for users, addressing inquiries and resolving issues related to the ERP and integrated systems. • Create and maintain customer and vendor master records in SAP, ensuring data accuracy and integrity. • Generate reports, conduct audit reporting, post finance documents and payroll expenses. • Handle customer and vendor invoice cancellation requests. • Create and update US Tax tables in SAP. • Assist with payroll reconciliation of hours and expenses. • Provide training to users on the ERP and other integrated systems, ensuring they are proficient and can utilize the systems effectively.

The job profile for this position is Fraud Senior Analyst, which is a Band 3 Senior Contributor Career Track Role. Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success. Bilingual Spanish Junior Healthcare Fraud Investigator: Are you ready to launch your Healthcare Fraud Investigator career and make a real difference? If you're a recent college graduate eager to take the first step in your professional journey, this early‑career opportunity is designed for you. This is a fantastic opportunity for someone with a Bachelors degree in Criminal Justice and is early in their career seeking to grow in a dynamic organization. As a Junior Fraud Investigator for Cigna's Special Investigations Unit, you’ll support our US Commercial Healthcare Business in conducting and supporting audits and investigations of potentially fraudulent claim activity by providers. You will bring investigative and analytics skills that include planning, developing and implementing investigative processes and procedures, along with making recommendations for potential corrective actions that include prosecution, recovery and/or litigation based on investigative findings. What you’ll do: Analyze information gathered by investigation/audit and report findings and prepare written summary/recommendations Prepare evidence package for referral to third parties including contract holders, state insurance fraud bureaus and law enforcement agencies Support on-site inspections and patient/provider interviews as necessary Respond to subpoenas and requests for information from law enforcement agencies and State Departments of Insurance. May represent company as a witness in judicial proceedings when appropriate Prepare reports to expedite tracking and reporting of investigations What you need to do the job: - Bilingual Spanish and ability to pass oral and written assessments - A bachelor’s degree in a Criminal Justice, or related field - 1+ years professional work experience, preferably with health insurance investigations/audit - Outstanding technical & analytical skills, with particular proficiency with Access, Excel and Word - Excellent verbal and written communication skills, along with ability to effectively manage conflict - Keen ability to deal with ambiguity and leverage reasoning skills - Possession of a strong desire and demonstrated ability to lead If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.