• Provide technical support to users (Level 1 and 2); • Perform preventive and corrective maintenance on equipment and systems; • Monitor servers, networks and IT services; • Assist in server administration (Windows/Linux); • Support backup management and information security policies; • Install and configure software and hardware; • Document procedures and technical routines; • Support infrastructure projects and continuous improvement initiatives; • Operate in technical support and administration of environments, ensuring the stability, security and availability of infrastructure platforms, with a primary focus on Windows Server environments (Windows Server 2012/2016/2019/2022).

• Works with complex integrations (STF, STJ, PrevJud, CNA, etc.) • Works with the judiciary ecosystem (PDPJ, jus.br, CODEX) • Interacts with messaging and search (Kafka, Elastic) • Performs code reviews • Interacts with infrastructure teams and DBAs • Performs problem diagnosis (advanced troubleshooting) • Handles critical internal and external services

• Atuar como o principal canal de comunicação com os stakeholders, coletando requisitos e alinhando expectativas de prazos e entregas; • Colaborar com o time de engenharia (Devs e QAs) para quebrar épicos em histórias técnicas digeríveis e priorizar o backlog com base em valor de negócio e esforço; • Realizar a homologação funcional das features entregues pelo time, garantindo que a regra de negócio foi implementada corretamente; • Criar e manter o Roadmap do produto, antecipando gargalos e sugerindo melhorias proativas na experiência do usuário (UX).

Job Summary: The Risk Adjustment Quality & Review Analyst in IFP brings medical coding and Hierarchical Condition Category expertise to the role, evaluates complex medical conditions, determines compliance of medical documentation, identifies trends, and suggests improvements in data and processes for Continuous Quality Improvement (CQI). Key Job Functions: •Conduct medical records reviews with accurate diagnosis code abstraction in accordance with Official Coding Guidelines and Conventions, Cigna IFP Coding Guidelines and Best Practices, HHS Protocols and any additional applicable rule set .•Utilize HHS’ Risk Adjustment Model to confirm accuracy of Hierarchical Condition Categories (HCC) identified from abstracted ICD-10-CM diagnosis codes for the correct Benefit Year. •Apply longitudinal thinking to identify all valid and appropriate data elements and opportunities for data capture, through the lens of HHS’ Risk Adjustment. •Perform various documentation and data audits with identification of gaps and/or inaccuracies in risk adjustment data and identification of compliance risks in support of IFP Risk Adjustment (RA) programs, including the Risk Adjustment Data Validation (RADV) audit and the Supplement Diagnosis submission program. Inclusive of Quality Audits for vendor coding partners. •Collaborate and coordinate with team members and matrix partners to facilitate various aspects of coding and Risk Adjustment education with internal and external partners. •Coordinate with stake holders to execute efficient and compliant RA programs, raising any identified risks or program gaps to management in a timely manner. •Communicate effectively across all audiences (verbal & written).•Develop and implement internal program processes ensuring CMS/HHS compliant programs, including contributing to Cigna IFP Coding Guideline updates and policy determinations, as needed. Education & Experience: The Quality Review & Audit Analyst will have a high school diploma and at least 2 years’ experience in one of the following Coding Certifications by either the American Health Information Management Association (AHIMA) or the American Academy of Professional Coders (AAPC): - certified Professional Coder (CPC) - certified Coding Specialist for Providers (CCS-P) - certified Coding Specialist for Hospitals (CCS-H) - registered Health Information Technician (RHIT) - registered Health Information Administrator (RHIA) - certified Risk Adjustment Coder (CRC) certification Individuals who have a certification other than the CRC must become CRC certified within 6 months of hire. Minimum Qualifications •Experience with medical documentation audits and medical chart reviews and proficiency with ICD-10-CMcoding guidelines and conventions. •Familiarity with CMS regulations for Risk Adjustment programs and policies related to documentation and coding compliance, with both Inpatient and Outpatient documentation •HCC coding experience preferred •Computer competency with excel, MS Word, Adobe Acrobat •Must be detail oriented, self-motivated, and have excellent organization skills •Understanding of medical claims submissions is preferred •Ability to meet timeline, productivity, and accuracy standard and High School Diploma required If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an hourly rate of 25 - 38 USD / hourly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. About Cigna Healthcare Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.