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Delivering purpose for a more engaged workforce.
Event & Operations Coordinator
Location
Vietnam
Posted
67 days ago
Salary
0
Seniority
Mid Level
Job Description
Event & Operations Coordinator
Visit.org
- Facilitate all event booking requests from corporate partners and the account management team - Manage daily communications with nonprofit organizations to confirm booking details - Coordinate event details and changes with internal and external stakeholders. - Communicate with corporate partners to ensure the collection of pertinent event-level information. - Draft room layouts, provide suggested floor plans, and prepare event-level execution. - Learn and become an internal expert on our experiences offered on the Visit.org platform. - Collaborate in several aspects of event production, such as event hosts, calendar management, booking confirmations, and scheduling logistics. - Train, onboard, and prepare our on-site events team. - Maintain a feedback loop with cross-functional teams to provide insight and share suggestions on where improvements can be made. - Identify risks and come up with innovative solutions to ensure events are successful and completed as scheduled. - Provide immediate support for our clients and team on the ground. - Potential for local travel for nearby on-site events, if willing! - Monitor and process incoming Shopify orders, ensuring accurate fulfillment handoffs to our fulfillment center and timely resolution of any discrepancies or delays. - Identify and flag order fulfillment issues, shipping errors, inventory mismatches, and returns using internal reporting workflows to drive quick resolution. - Serve as a liaison between internal teams and the fulfillment partner, tracking order statuses and communicating updates to stakeholders as needed.
Job Requirements
- Experience coordinating and managing communications of multiple projects at once.
- Extremely organized and prides themselves on their attention to detail.
- 1-2 years of experience in event management, preferably with large-scale events.
- Experience with Shopify or other e-commerce platforms is a plus
- Proficiency in English and a second language is a plus.
- Background in customer success or in a client-facing role.
- Demonstrate a strong desire for growth or learning and keep up to date on industry and management trends.
- Excellent communication and interpersonal skills.
- Experience working in a fast-paced startup environment.
- Passion for our mission and the desire to make an impact in the world through technology.
Benefits
- How we care**
- Competitive pay
- Mission-aligned company events/volunteering
- Inclusive, exciting startup culture
- Culture Club and more!
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