• Investigate, analyze, and determine the extent of insurance provider's liability concerning personal, casualty, or property loss or damages. • Attempt to effect settlement with claimants. • Correspond with or interview medical specialists, agents, witnesses, or claimants to compile information. • Calculate benefit payments and approve payment of claims within a certain monetary limit. • Investigate claims: Assess and estimate vehicle damage. • Assist with business or managerial research. Compile information through interviews. • Evaluate customer records. Examine evidence to determine if it will support claims. • Follow contract, property, or insurance laws. • Follow rules of evidence procedures in legal setting. Gather physical evidence. • Inspect property to determine damages. Research property records. Search legal records. • Maintain all cases on an active diary on the SIMS and/or Renaissance system. • Prepare timely reports to clients. Comply with all reporting requirements/steps set out in the GHC Procedure Manual. Comply with regulatory requirements. • Collect evidence to support contested claims in court. Keep clients advised.

• Conduct an initial investigation of the claim. • Verify and enter data into the claims systems. • Research and gather evidence. • Obtain, review, and evaluate records, police, medical, etc. • Correspond with or interview medical specialists, agents, witnesses, or claimants for accuracy and consistency with the claim as reported. • Investigate, analyze, and determine the extent of the insurance provider's liability concerning personal, casualty, or property loss or damages, and attempt to settle with claimants. • Comply with accepted guidelines regarding reserving practice and authority levels while properly setting the reserve and adjusting as appropriate. • Examine, process, calculate, and pay claims ensuring filings, documentation, and reports, etc. • Prepare timely reports for clients.

• To analyze complex or technically difficult general liability claims to determine benefits due • To work with high exposure claims involving litigation and rehabilitation • To ensure ongoing adjudication of claims within service expectations, industry best practices and specific client service requirements • To identify subrogation of claims and negotiate settlements

• Manages HAZMAT-related property and casualty, including environmental incidents such as chemical spills, toxic leaks, and transportation accidents • Uses investigative skills and technology to efficiently evaluate coverage, determine liability, and resolve claims • Reviews policies, reports, and documentation to confirm coverage and assess liability for hazardous material incidents • Investigates claims involving environmental damage (e.g., oil spills, chemical leaks, toxic waste) • Gathers official reports, interviews involved parties, and inspects damages • Estimates repair or remediation costs and negotiates settlements within authority • Prepares detailed reports and issues payments • Coordinates with legal teams when litigation is necessary • Maintains accurate reserves and manages caseload using digital tools