• To analyze complex or technically difficult general liability claims to determine benefits due • To work with high exposure claims involving litigation and rehabilitation • To ensure ongoing adjudication of claims within service expectations, industry best practices and specific client service requirements • To identify subrogation of claims and negotiate settlements

• Manages HAZMAT-related property and casualty, including environmental incidents such as chemical spills, toxic leaks, and transportation accidents • Uses investigative skills and technology to efficiently evaluate coverage, determine liability, and resolve claims • Reviews policies, reports, and documentation to confirm coverage and assess liability for hazardous material incidents • Investigates claims involving environmental damage (e.g., oil spills, chemical leaks, toxic waste) • Gathers official reports, interviews involved parties, and inspects damages • Estimates repair or remediation costs and negotiates settlements within authority • Prepares detailed reports and issues payments • Coordinates with legal teams when litigation is necessary • Maintains accurate reserves and manages caseload using digital tools

• Manages an assigned case load of low to moderate Homeowners Liability, specifically Renters and Condo, with a typical exposure of up to $20,000 involving non-litigated matters from the investigation of the claim through the resolution. • Interacts with policy holders, claimants, plaintiff attorneys, coverage & defense counsel, and other third parties throughout the claims management process. • Establishes action plan based on case facts, best practices, protocols, regulatory issues, and state laws. • Maintains current knowledge of court decisions which may impact the claim on principles or practices. • Plans and conducts investigations of claims to confirm coverage and to determine negligence, liability, compensability, and damages. • Assesses policy coverages and notifies insured of any issues; determines and establishes reserve requirements for both indemnity and expense on a regular basis and makes recommendations to set reserves at appropriate level for claims outside of authority level.

The Senior Loss Control Specialist provides expert risk management solutions and loss control services to current and prospective policyholders, identifying potential hazards and risks within the workplace, assessing the insured's safety protocols and procedures, and implementing effective strategies to minimize accidents or injuries and mitigate subsequent workers' compensation claims. This professional provides valuable insights to Underwriting as to workplace findings, assisting them in properly pricing risk, and works closely with our larger policyholders to enhance the overall safety culture within the organization, resulting in fewer incidents and improved operational efficiency. Extensive travel utilizing various forms of transportation, including but not limited to car, plane or train, required. ESSENTIAL RESPONSIBILITIES Manages assigned book of business within a given territory, ensuring service plans are in place, surveys and resurveys are competed, high risk accounts are identified, and Underwriting is kept informed of progress/change. Schedules and completes onsite visits, evaluating workplace environments, identifying risks, and producing thorough documentation of findings and supporting recommendations. Monitors policyholder loss activity and develops strategies for loss reduction. Applies technical knowledge to assist policyholders in identifying key objectives to improve safety and loss control at the workplace.  Provides consultative and training services to support the account’s risk mitigation objectives. Serves as a subject matter expert and training resource for internal business partners and external customers in occupational safety and loss prevention.  Conducts onsite training as appropriate. Maintains professional designations and certifications as required by regulatory bodies for assigned territories. Participates in departmental initiatives.  Performs special assignments and projects as assigned. REQUIRED QUALIFICATIONS ADDITIONAL QUALIFICATIONS CRITICAL THINKING: Ability to think critically and adapt quickly in a flexible and dynamic environment.  Proactive and inquisitive in approach to work. Ability to derive appropriate conclusions and apply on the job. LANGUAGE ABILITY: Ability to read, analyze, and interpret scientific and technical journals, financial reports, and legal documents.  Ability to respond to inquiries or complaints from customers, regulatory agencies, or members of the business community.  Ability to compose and critique complex reports that describe the operations, exposures, and controls of a wide array of industries.  Ability to effectively present information to management and public groups translating complex technical information into easily understandable terms. MATH AND REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems.  Ability to deal with problems involving several concrete variables in standardized situations.  Comfort with complex calculations and equations for safety and industrial hygiene solution development. WHAT WE OFFER Paid Time Off Paid Holidays Retirements Savings Match Group Health Insurance (Medical, Dental, and Vision) Life and AD&D Insurance Long Term Disability Insurance Accident and Critical Illness Insurance Flexible Savings Accounts Paid Community Volunteer Day Employee Assistance Program Tuition Reimbursement Program Employee Referral Program Diversity, Equity and Inclusion Program ABOUT US With more than 50 years in business, BHHC has grown from a regional organization to a national insurance group, offering insurance products from coast to coast. Relationships are the cornerstone of our culture, and we believe in doing the right thing. That means we invest in our business in every way possible to deliver on our mission and demonstrate that people are what powers our success. Our commitment to financial strength and integrity means our customers can rest assured that we will be there when it counts. At BHHC we embrace diversity and foster an environment where our people can be their authentic selves. Our differences make us stronger and better together, which fosters a harmonious workplace—something we truly value. We’ve created an approachable and collaborative atmosphere. Here you’ll find a welcoming workplace where everyone can feel valued, supported, and inspired to do great work. Together, we raise the bar by being curious, remaining customer-focused, and operating with integrity.