• Manage and audit client specific tasks using process specific methods. • Manages instructional account and workflow processes. • Assists supervisor with department projects such as prepare daily reports, quality and production tracking, and time audit reports. • Conducts new hire and on the job training and mentoring new hires, including completion of all necessary tracking, progress, and status reports. • Meets with management to identify areas of opportunity in insurance specialist performance. • Provides information regarding problems with accounts or personnel issues. Understands and follows company policies. • Answer accounts/inventory questions from reps and research to find answers and solutions. • Assist with computer issues (client systems, company systems, payer websites) and opens IT Help Desk Tickets as needed. • Corresponds with and handles clients professionally as needed and directed by management. • Identifies and keep up to date work instructions. • Help to improve employee engagement and enrich employee morale. • Other client specific daily tasks will be assigned as needed.

• Oversee daily operations of billing and insurance follow-up teams. • Execute billing and follow-up plans, monitor department reports, and track user productivity. • Manage client communications, including project updates, billing system support, and service implementations. • Lead internal and external meetings to discuss project deliverables and updates with key stakeholders. • Resolve account balances and assist with complex billing or denial issues. • Monitor and resolve inappropriate denials, underpayments, and overpayments. • Stay current with payer guidelines, regulations, and industry best practices through webinars, seminars, and research. • Identify billing system issues and assist in system updates and process improvement initiatives. • Respond to audits (e.g., RAC, MIC, ADR) and support the appeals process. • Create and maintain tracking tools for interdepartmental communication and reporting. • Provide coaching and support to staff members to meet quality and productivity standards. • Manage staffing needs, assist with hiring decisions, and ensure time and attendance compliance. • Maintain effective working relationships with clients, internal teams, and external stakeholders. • Ensure HIPAA compliance and maintain patient confidentiality at all times. • Act as a liaison between Management, Supervisors, and Staff to promote department success. • Lead initiatives aimed at reducing payer rejections and denial rates. • Support revenue cycle projects and provide feedback on operational effectiveness.

Quick Summary Inbound licensed insurance sales role with $88K+ OTE, uncapped earnings, and company-provided warm leads. Focus on closing — not prospecting — while helping homeowners protect what matters. Who we are Kin makes life simpler, more affordable, and better for homeowners — especially in the places where climate risks, rising costs, and outdated systems make it harder. We start with smarter homeowners insurance and expand to everything homeowners need to thrive. Using data, technology, and thoughtful human support, we’re building products that are clear, fair, and help homeowners feel confident — so homeowners aren’t left behind when they need help most. Founded in 2016, Kin is a remote-first employer with Kinfolk across more than 35 states. We serve customers in 13 states (and counting). Our disciplined growth, strong customer satisfaction, and focus on long-term sustainability fosters outstanding growth, attracts marquee investors, and earns recognition and accolades, including: - Built In Chicago's Best Places to Work, Midsize Companies (2021-2026) - Forbes' America's Best Startup Employers (2021-2024) - Inc. 5000 Fastest-Growing Private Companies - Forbes’ Fintech 50 (2025-2026) - Great Places to Work Certified (2024-2026) Most importantly, we’re building Kin to be a place where people do meaningful work with real impact — for our customers, our communities, and each other. We're excited to tell you more about how you can contribute to our rapid growth, strong unit economics, profitability, and excellent customer ratings. To learn more about how we work and what we’re building, visit kin.com and see how we work. The opportunity We’re looking for licensed Insurance Sales Agents to help homeowners confidently navigate home insurance and related products during key moments in their lives. As a critical part of Kin’s growth strategy, this role exists to convert high-intent homeowners into long-term customers through expert guidance, trust-building, and consultative sales. With qualified leads provided by our Marketing team, you’ll focus on what you do best — connecting with customers, closing sales, and delivering an exceptional experience from first contact to bind. This is a high-impact, high-earning role at a moment of strong company growth, where top performers consistently reach six figures and beyond through uncapped commissions and performance incentives. Shift & Training Requirements - Must be available Monday–Friday for one of the following shifts (assigned based on business needs): - 9:00 AM – 6:00 PM CST - 11:00 AM – 8:00 PM CST - Rotating Saturday shift required every 4–6 weeks - Mandatory paid training period of 8+ weeks We are currently hiring for our May 4, 2026 training class. Your responsibilities - Connect with potential customers by handling inbound inquiries via phone, email, and text to understand their needs and recommend tailored insurance solutions - Consistently meet or exceed sales targets by building strong customer relationships and applying effective, consultative sales techniques - Clearly communicate the value and benefits of Kin’s insurance products while addressing customer questions with confidence Leverage company-provided qualified leads and execute consistent follow-up to move customers through the sales funnel to close - Partner cross-functionally with underwriters and customer service representatives to ensure a smooth experience from initial inquiry through policy issuance - Simplify complex insurance concepts and guide customers toward coverage that best protects their most important assets What you’ll bring - At least 6 months of P&C insurance experience in a fast-paced sales environment (homeowners, auto, and/or call center experience a plus) - Active P&C license in your current state of residence - Proven track record of closing sales and exceeding targets - Ability to build trust quickly through clear, confident communication - Comfort adhering to performance metrics, schedules, and training requirements - Proficiency with CRM systems and telephone software, including managing multiple platforms simultaneously - Self-motivated, results-driven mindset with a passion for hitting goals Bonus qualifications: - Licensed in California - Surplus Lines License We’ll also consider candidates who have prior insurance sales experience (even if not recent) with an active license and CE, or strong sales experience from other industries. How we hire We believe a great hiring experience should be clear, respectful, and human. We’ll accept applications for this position on an ongoing basis. While our recruiting team uses AI tools for efficiency, resumes are still screened by Kin’s in-house recruiters, and candidate evaluations and hiring decisions are made by recruiters and hiring teams. Rest assured, real people make real decisions. The hiring process and timeline for each role will vary, depending on the position. However, here are some things you can expect from us: - Prompt updates and feedback following interviews - Interviews with recruiters, hiring managers, and members of teams - Skills assessment relevant to the position - Genuine, thoughtful human interaction at every step How we support you Compensation at a glance - On-target earnings (OTE) starting at $88,000, with uncapped commissions and annual bonus opportunity - Ongoing monthly bonus eligibility through the Kin Sales Incentive Program This role is eligible to earn additional monthly incentive compensation through the Kin Sales Incentive Program. Incentives & recognition - Terry Berry Perks Program - President’s Club (Top 15 agents) - Milestone Program for premium achievements - Monthly agent and team recognition awards Total rewards & benefits - Medical, Dental, Vision, Life, Short- and Long-Term Disability - Employee Assistance Program - Voluntary benefits including accident, hospital indemnity, critical illness, legal assistance, and pet insurance Benefits eligibility beginning the first of the month following start date - Company equity via Restricted Stock Units (RSUs), based on role and level - 401(k) with up to 4% company match - 11 days accrued PTO, 7 paid sick days, and 8 paid company holidays Paid Parental Leave: - 14 weeks (birthing parents) - 8 weeks (non-birthing parents) - Professional development and career mobility opportunities - Referral bonuses How we work We don’t just hire for skills. We hire for alignment. Kinfolk bring diverse perspectives, but we’re united by a shared set of values that shape how we work and how we show up for each other and our customers. Run through walls, together - Our industry is stuck in the status quo. But Kin is different. We are challengers. Innovators unwavering in our mission to fix insurance for those who need it most. We are changing insurance for good. We roll up our sleeves, take action, and get “impossible” things done every day with grit and teamwork. Raise the bar. Drop the ego - Attitudes are contagious. Every one of us is responsible for creating the culture we want to work in. High performance. Low drama. Always respectful. Like professional sports teams, we win by working in sync. We show up, work hard, and play to each other’s strengths. Act like an owner - We are owners, fully accountable for achieving Kin’s mission. That requires positive, proactive, big-picture thinking well beyond our job descriptions. Ask questions, Take ownership. Do the right thing, even when it‘s hard. Because when Kin thrives, so do you. And so do our customers. Operate lean. Deliver more - We build efficiency into everything we do. Each dollar we save gets reinvested to deliver more to our customers: better pricing, more products, and new innovations. We work smarter by relentlessly prioritizing and using technology, including AI, to multiply our impact. Lean is about focus, not deprivation. Lean isn't a limitation – it's our competitive advantage. Keep asking ‘What if?’ - We value curiosity. To make insurance better for our customers, we experiment. We embrace insights. And we base decisions on data rather than assumptions. We see setbacks as opportunities for growth and are always learning and improving. Both individually and as a company. Where we work We are a remote-first company with offices in Chicago, IL and St. Petersburg, FL where teams can come together for collaboration. For Sales Agents and Customer Service Agents: These roles sit in any of the following 30 states: AL, AZ, CO, FL, ID, IL, IN, KS, KY, MA, MD, ME, MI, MO, MT, NC, NE, NM, NV, NY, OH, OK, PA, SC, TN, TX, UT, VT, VA, WA, and WI. For all other positions, these roles can sit in any of the following 40 states: AL, AR, AZ, CA (exempt only), CO, CT, FL, GA, ID, IL, IN, IA, KS, KY, MA, ME, MD, MI, MN, MO, MT, NC, NE, NJ, NM, NV, NY, OH, OK, OR, PA, SC, SD, TN, TX, UT, VT, VA, WA, and WI. Please only apply if you are able to live and work full-time in one of the states listed above. For remote technical positions located in Canada, we are only able to hire individuals who reside in Ontario. Applicants must be able to live and work full-time in Ontario to be considered. State locations and specifics are subject to change as our hiring requirements shift. EEOC statement Kin is proud to be an Equal Employment Opportunity and Affirmative Action Employer. We don't just accept difference – we honor it, nurture it, and celebrate it. We don’t discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Kin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require accommodation, please contact us by sending an email to careers@kin.com

Spieldenner Financial Group is hiring motivated individuals to help families protect their income through mortgage protection coverage. No experience? No problem. We provide training, mentorship, and a proven system to help you succeed. What You’ll Do - Contact clients who requested information - Set appointments and review their needs - Present coverage options (virtual or in-person) - Help families apply for protection What We’re Looking For - Coachable and self-motivated - Strong work ethic - Growth mindset - Comfortable working independently Flexible Work Options: - Spare Time (4–8 hrs/week): $500–$2,000/month potential* - Part-Time (8–25 hrs/week): $2,000–$5,000/month potential* - Full-Time (25–50 hrs/week): $10,000–$20,000+/month potential* Why Spieldenner Financial Group? - Comprehensive training and ongoing mentorship - Proven systems and lead support - Fully remote, flexible work environment - Growth-focused culture with advancement opportunities Apply today to learn more and get started. No agent’s success, earnings, or production results should be viewed as typical, average, or expected. Not all agents achieve the same or similar results, and no particular results are guaranteed. Your level of success will depend on factors including your effort, ability to follow training and systems, engagement with leads, and client needs in your area.