Role Description Form Health is currently seeking an experienced Registered Dietitian Diabetes Specialist to join our cardiometabolic team. The Registered Dietitian will be responsible for providing individualized, ongoing, comprehensive medical nutrition therapy to patients through our telehealth platform. The ideal candidate has a strong background in the field of diabetes and weight management, a positive, non-judgemental attitude, takes initiative, and is looking to continuously grow and improve our cardiometabolic program. This is a full-time, 40-hour-per-week position with flexible schedule options. Job Responsibilities: - Work closely with Form Health obesity medicine physicians and endocrinologists, PAs and NPs to provide intensive, ongoing medical nutrition therapy support to patients via regular video visits. - Establish a professional and effective relationship with all patients, providing care that is comprehensive, empathetic, and evidence-based. - Create customized nutrition plans for patients based on their individual needs. - Provide nutrition education and counseling around diabetes self-management (primarily Type 2 Diabetes), healthy eating, and behavior change. - Act as a clinical specialist in diabetes including data interpretation with the use of Continuous Glucose Monitors (CGMs) or glucometers. - Support patients with complex co-morbidities including Chronic Kidney Disease (CKD) and Cardiovascular conditions. - Review and offer feedback on patients’ daily food photos. - Support patients in between visits via daily text messaging in the Form Health app. - Work to grow and enhance our cardiometabolic program in a fast-paced, ever-changing environment. Qualifications - Registered Dietitian with at least 3-5 years experience in counseling, behavior modification techniques, and working with patients with diabetes (primarily Type 2 Diabetes). - Certified Diabetes Care and Education Specialist (CDCES) highly preferred. - Experience working in medical weight loss, with patients on weight loss medication, using meal replacement plans, leading support groups, and strong cognitive-behavioral therapy counseling techniques. Benefits - Competitive salary. - Comprehensive health benefits (medical, dental, vision). - 401k. - Flexible work schedules and paid time off. - Paid parental leave. - Ability to participate in Form4Form, Form Health's weight loss program available to all employees and their dependents. Company Description Form Health is a virtual-only obesity medicine clinic and digital health company, whose mission is to provide access to the highest quality of care to help patients lead healthier lives. We hold ourselves to the highest standards of clinical care, and to treating every individual with empathy and respect.

Role Description Wir suchen für unseren Bereich "Customer Success" Verstärkung. Hast du schon mal in diesem Bereich gearbeitet oder es ist der Bereich, den Du Dir für Deinen nächsten Karriereschritt gut vorstellen kannst? Dann bist Du hier genau richtig! - Unterstützung unserer neuen Kunden bei der ersten Nutzung unserer Systeme - Beantwortung technischer Anfragen - Schwerpunkt auf den Erfolgen unserer Kunden bei der Nutzung unserer Produkte - Teil eines festen Teams, das Kunden mit technischen und allgemeinen Fragen betreut - Erste Anlaufstelle für neue und bestehende Kunden - Beantwortung von Anfragen per Telefon, E-Mail, Chat und anderen Kanälen - Onboarding zur Einarbeitung in die Aufgabe - Lieferung von Informationen und zeitnahe Lösung von Kundenanliegen - Komplexere Anfragen an interne Fachteams weiterleiten - Dokumentation von Kundeninteraktionen und Lösungen klar und präzise - Beitrag zur kontinuierlichen Verbesserung der Kundensupportprozesse von SIDES Qualifications - Erfahrung in der Unterstützung und Beratung von B2B-Kunden, idealerweise in einem SaaS-Unternehmen oder ähnlichem Umfeld - Erfahrungen im Kundenservice, technischen Support oder Account Management sind ein Plus - Lösungsorientiertes Denken und kühler Kopf in dynamischen Situationen - Kundenorientierung und Gespür für die Probleme der Kunden - Freude daran, Probleme zu lösen - Deutsch und Englisch in Wort und Schrift, weitere europäische Sprachen von Vorteil Benefits - Firmenrabatte (CorporateBenefits), Zugang zu mehreren Mitarbeiterrabatten - Rabatt auf eine Fitnessstudio-Mitgliedschaft - E-Learning-Möglichkeiten - Mental Health-App-Einrichtung: InstaHelp - Hochwertige Arbeitsausstattung - Freiheit und Verantwortung in der täglichen Arbeit innerhalb des Teams - Persönliches Wachstum und kontinuierliches Lernen haben oberste Priorität - Regelmäßige Feedback-Zyklen und Möglichkeiten zur Teilnahme an Seminaren, Workshops und Kongressen

Role Description Join a collaborative, service-focused team where professionalism, responsiveness, and attention to detail are valued. The Customer Service Representative serves as a key point of contact for policyholders, agents, and internal partners. This role is responsible for handling service-related inquiries, processing policy updates, providing coverage information, and resolving customer concerns accurately and efficiently. This position is remote from your home. Every interaction reflects our department motto: “100% Right…100% of the Time…Doing the Very Best for our Customers.” Success in this role requires strong communication skills, attention to detail, sound judgment, and the ability to manage multiple priorities in a fast-paced environment. Key Responsibilities - Respond to service requests across multiple communication channels while meeting established service level objectives - Provide policy and coverage information, including account status, transaction history, and explanations of coverage - Assist agents and policyholders with policy issuance, continuation, and updates - Process policy changes accurately and efficiently - Resolve customer complaints, concerns, and inquiries in a timely and professional manner - Build trust-based relationships by listening to customer needs and educating them on appropriate products and services - Collaborate with internal departments to ensure effective resolution of customer needs - Perform administrative and basic clerical/accounting functions as required - Adhere to company guidelines, procedures, and regulatory compliance standards - Perform other duties as assigned Qualifications - High school diploma or GED - Active Personal Lines Property & Casualty Agent License (2-20 FL) - Ability to maintain licensure in required states based on business needs - Strong verbal and written communication skills - Proficiency in database systems, internet applications, and Microsoft Office - Strong organizational skills and ability to manage multiple priorities - High level of accuracy and attention to detail - Ability to work independently and collaboratively - If remote, ability to maintain stable internet service and a quiet work environment Preferred Qualifications - Prior insurance agency or carrier experience in a customer service role - Bilingual (Spanish/English) Schedule & Additional Details - Working hours: 11:00 a.m. – 8:00 p.m. (ET) after training - Generous additional compensation available for optional Saturday shifts What You Can Expect - A supportive, team-oriented culture - Opportunities for continued learning and career growth - Recognition for service excellence and performance - A workplace built on trust, integrity, and respect

Alternate Locations: Fort Wayne, IN (Indiana); Charlotte, NC (North Carolina); Greensboro, NC (North Carolina); Hartford, CT (Connecticut); Omaha, NE (Nebraska); Radnor, PA (Pennsylvania); Work from Home Work Arrangement: Remote : Work at home employee residing outside of a commutable distance to an office location. Relocation assistance: is not available for this opportunity. Requisition #: 75865 The Role at a Glance We are excited to bring on a Customer Service Representative to support the Retirement Plan Services business (bilingual opportunities available!) in a work from home/remote environment. We are looking for candidates within a 50 mile radius of one of our key city locations: Charlotte (NC), Fort Wayne (IN), Greensboro (NC), Hartford (CT), Omaha (NE), or Radnor (PA). Background Details The Retirement team will provide you with several weeks of paid training, coaching and development to perform in this fast-paced environment. Training will be led by one of our dedicated trainers in a virtual classroom setting, along with a cohort of peers and managers, and will provide you with foundational knowledge to assist you in excelling in a career with Lincoln Financial. As a Customer Service Representative, you will serve as the primary point of contact for individuals who have questions or concerns regarding their retirement plan. You will serve as a subject matter expert and educate them about the retirement plan using excellent customer service and problem-solving skills to create a positive experience. This opportunity will provide insight into the world of retirement plan operations while gaining new skills through a defined career pathing and development program. See the role in action! Please click here to watch a realistic job preview! What you'll be doing - You will answer inbound calls which can average typically anywhere from 60-90 calls per day, call backs and email correspondence from internal and external stakeholders such as plan participants, beneficiaries, financial professional and plan sponsors, addressing customer service inquiries and concerns. - You will work in a fast-paced, highly structured, team-oriented environment with a diverse group of employees focused on meeting the needs of the company and our customers through problem resolution. - You will meet and/or exceed all established key performance goals including call metrics and quality. - You will build rapport with and educate our customers about their retirement plan while researching multiple systems, databases, platforms and software.  - You will provide accurate, detailed information about the retirement plan, recognizing what needs to be done to meet the customer’s needs and demonstrating flexibility and responsiveness through problem resolution.  - You will demonstrate professionalism and maintain composure in the face of high call volume, shifting priorities and rapid change. - You will identify and recommend process improvements and organizational initiatives to positively influence the team and quality. - Training Schedule: Monday – Friday 8:30am – 5:15pm EST for the first 8 weeks. - Regular Schedule: Call center hours are 8:00am – 8:00pm EST Monday – Friday; post training schedule will be 11:15am – 8:00pm EST. - Must adhere to scheduled breaks/lunches as you are required to follow these closely. - Will work overtime as needed during peak volumes. - Advancement Opportunities - Progression in role may include assisting customers in troubleshooting complex website issues as well as supporting customers in plans with service level agreements. - Further promotion opportunities exist within the Call Center. - Compensation: $20.10/hour - If you are fluent in both the English and Spanish language (verbal and written proficiency), you will receive an additional $1.00 per hour on your hourly rate of pay. What we’re looking for Must-have experience (Required): - High School Diploma or GED. - 0-1+ Years of general experience – does not need to be directly related to the position.   - Strong written and verbal communication skills. - Ability to work with others in a fast-paced, team environment. - Ability to quickly learn complex systems and product knowledge. - Ability to navigate through multiple systems/databases/platforms/software while engaging in customer conversations.  - Ability to be adaptable/flexible as business needs change.  - Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Must-have capabilities: - To work from home, you must have internet bandwidth of 12 Mbps (Megabits per second). Preferred bandwidth is 25 Mbps to perform at full capacity. - To check internet speed, go to ‘Google’ and type in ‘Speed Test’ and simply select ‘Run Speed Test’. This will run for roughly 30 seconds. Once complete you will receive a display showing your internet bandwidth. Nice-to have Experience (Preferred):   - Associates degree/post-secondary education - 2+ years of previous service industry and/or financial services experience. - Previous remote/work from home experience. - Passion for helping, servicing and educating others and the desire to build rapport during each interaction. - Ability to research and problem solve, while providing outstanding customer service. - Strong analytical skills with the ability to multi-task while maintaining strict attention to details to adhere to policies, procedures and guidelines. - Solid relationship management skills customers, management, peers and colleagues. Application Deadline Applications for this position will be accepted on an ongoing basis. What’s it like to work here? At Lincoln Financial, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future. What’s in it for you: - Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln's core values and leadership attributes - Leadership development and virtual training opportunities - PTO/parental leave - Competitive 401K and employee benefits - Free financial counseling, health coaching and employee assistance program - Tuition assistance program - Work arrangements that work for you - Effective productivity/technology tools and training The pay range for this position is $20.10 - $21.10 with anticipated pay for new hires between the minimum and midpoint of the range and could vary above and below the listed range as permitted by applicable law. Pay is based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln’s total rewards package for employees. In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual. Other rewards may include long-term incentives, sales incentives and Lincoln’s standard benefits package. About The Company Lincoln Financial (NYSE: LNC) helps people to confidently plan for their version of a successful future. We focus on identifying a clear path to financial security, with products including annuities, life insurance, group protection, and retirement plan services. With our 120-year track record of expertise and integrity, millions of customers trust our solutions and service to help put their goals in reach. Lincoln Financial Distributors, a broker-dealer, is the wholesale distribution organization of Lincoln Financial. Lincoln Financial is the marketing name for Lincoln Financial Corporation and its affiliates including The Lincoln National Life Insurance Company, Fort Wayne, IN, and Lincoln Life & Annuity Company of New York, Syracuse, NY. Lincoln Financial affiliates, their distributors, and their respective employees, representatives and/or insurance agents do not provide tax, accounting or legal advice. Lincoln is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Follow us on Facebook, X, LinkedIn, Instagram, and YouTube. For the latest company news, visit our newsroom. Be Aware of Fraudulent Recruiting Activities If you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters. Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview. Please contact Lincoln's fraud team at fraudhotline@lfg.com if you encounter a recruiter or see a job opportunity that seems suspicious. Additional Information This position may be subject to Lincoln’s Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln’s current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities. Any unsolicited resumes or candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial are considered property of Lincoln Financial and are not subject to payment of agency fees. Lincoln Financial is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, Veteran status, or genetic information. Applicants are evaluated on the basis of job qualifications. If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling 260-455-2558. This Employer Participates in E-Verify. See the E-Verify notices. Este Empleador Participa en E-Verify. Ver el E-Verify avisos.