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ClassLink

ClassLink’s mission is to empower educators to improve learning through innovative systems and services.

Salesforce Platform Engineer

Platform EngineerPlatform EngineerFull TimeRemoteMid LevelTeam 51-200Since 1998H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

94 days ago

Salary

$80K - $90K / year

Seniority

Mid Level

Bachelor Degree2 yrs expEnglishCloud

Job Description

Salesforce Platform Engineer

ClassLink

• Experience Cloud Ownership: Administer and maintain Salesforce Experience Cloud environments, including configuration, access, and user experience • Manage external user access, sharing models, and security considerations • Partner with stakeholders to enhance and optimize portal functionality and usability • Monitor performance and recommend improvements to ensure a high-quality user experience • Platform Configuration and Automation: Design, build, and maintain Salesforce flows, validation rules, and other automations • Translate business requirements into scalable, maintainable solutions • Identify opportunities to improve processes through automation and system enhancements • Integrations and Platform Enhancements: Contribute to Salesforce integrations and cross-system workflows • Support the design and implementation of solutions that connect Salesforce with other business systems • Partner on initiatives that improve data flow, system efficiency, and user experience across the platform • Customization and AI-Assisted Development: Extend platform functionality through lightweight customizations, including Apex and Lightning Web Components when appropriate • Leverage AI-assisted tools (such as ChatGPT, Claude, or similar approved tools) to support development, troubleshooting, and documentation • Maintain and enhance existing custom code and configurations as needed • Platform Support and Continuous Improvement: Support investigation and resolution of Salesforce-related issues as needed, particularly those related to Experience Cloud and platform functionality • Collaborate with internal teams to diagnose issues and implement effective solutions • Identify recurring issues and recommend improvements to enhance system stability and user experience • Strategic Partnership and Governance: Collaborate with the Salesforce team on platform decisions, prioritization, and roadmap planning • Evaluate new requests for alignment with system architecture, scalability, and best practices • Help maintain data integrity, security standards, and overall platform health • Stay informed on Salesforce releases and recommend relevant enhancements

Job Requirements

  • Bachelor’s degree in Information Systems, Business, Computer Science, or related field preferred; equivalent combination of education and relevant work experience will be considered
  • 2+ years of Salesforce experience working across platform configuration and core platform functionality
  • 1+ years of hands-on experience working with Salesforce Experience Cloud
  • Experience building and maintaining flows and other Salesforce automations
  • Experience working on cross-functional Salesforce initiatives such as integrations, system enhancements, or process improvements
  • Salesforce Administrator Certification required
  • Ability to travel up to 20% of the time for team meet ups.

Benefits

  • Generous Paid Time Off : 4+ weeks of vacation and 13+ paid holidays
  • Parental Leave : 12 weeks fully paid for all parents
  • Retirement : 401(k) with 0.5:1 company match
  • Comprehensive Health Coverage : Medical, dental, and vision plans
  • Insurance : Company-paid life, short-term disability, and long-term disability, plus voluntary options including supplemental life, accident, and pet insurance
  • Volunteer Time Off: Give back through ClassLink Cares paid volunteer days
  • Lifelong Learning: Tuition reimbursement for continued education
  • Growth & Development: Coaching and internal programs to support career and personal growth
  • Supportive Culture: A workplace that values curiosity, compassion, and continuous learning
  • Connection & Community: Annual company retreats and team events with bright, fun coworkers

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