We are looking for a Project manager / Business analyst with experience working on marketing-related product features in crypto or fintech projects. You will help clarify requirements, prepare documentation, coordinate development, and ensure timely delivery of product updates. Responsibilities: - Clarify and formalize requirements for product and marketing-driven features. - Prepare and update functional & technical documentation (specifications, flows, BRDs). - Decompose tasks together with the tech lead. - Define deadlines and monitor delivery. - Track development progress and report on status. - Communicate with developers, QA, designers, and product managers to keep tasks aligned.

We are looking for a Project manager / Business analyst with experience working on marketing-related product features in crypto or fintech projects. You will help clarify requirements, prepare documentation, coordinate development, and ensure timely delivery of product updates. Responsibilities: - Clarify and formalize requirements for product and marketing-driven features. - Prepare and update functional & technical documentation (specifications, flows, BRDs). - Decompose tasks together with the tech lead. - Define deadlines and monitor delivery. - Track development progress and report on status. - Communicate with developers, QA, designers, and product managers to keep tasks aligned.

• Administer and configure Atlassian tools (Jira, Confluence, Jira Service Management) to meet organizational requirements. • Keep Jira environment updated with the latest features and plugins. • Create and manage user accounts, groups, and permissions, ensuring proper access control and security compliance. • Design, develop, document, and maintain workflows, templates, custom fields, screens, and other configurations within Atlassian tools. • Collaborate with stakeholders and cross-functional teams including IT, finance, operations, and senior management to align business needs with technology solutions. • Monitor system performance, troubleshoot issues, and optimize Atlassian applications for reliability and efficiency. • Identify operational, financial, and technological risks and opportunities for improvement. • Provide end-user support and training, including creating documentation and conducting training sessions. • Integrate Atlassian tools with other systems. • Stay current with Atlassian product updates, features, and best practices, recommending improvements and upgrades. • Work with vendors and support teams to resolve technical issues and manage system upgrades and migrations. • Collaborate with teams to identify and understand their needs and translate them into Jira workflows. • Develop and present reports, dashboards, and insights to stakeholders and senior leadership. • Analyze and document business processes end-to-end to identify risks and opportunities for efficiency improvements. • Work with stakeholders, Product Owners, and agile team members to develop and prioritize concise and testable epics, features, and user stories based on user needs, program strategy/roadmap, policy/program requirements, and hypothesized value as part of the development of healthy product or team backlog. Ensure backlog items are well-defined and ready for development and lead backlog refinement sessions. • Engage closely with the Agile team, ensuring clear communication and successful execution of product requirements and acceptance criteria. Educate the team on requirements and business background to help ensure delivery of key outcomes. Support the testing and validation of user stories against acceptance criteria. • Build programmatic and technical subject matter expertise through research and fact-finding to produce concise, accurate requirements and systems documentation. Maintain technical documentation, ensuring it is up to date with systems iteration and evolution. • Establish an understanding of user needs, behaviors, and pain points, in addition to an understanding of overarching goals of the program, to build and guide product strategy and product requirements. Complete gap analyses to ensure requirements comprehensively solve business problems. • Build a trusting, open, and communicative relationship with clients and stakeholders to effectively communicate and clarify requirements between stakeholders, including clients, development teams, and leadership. • Communicate effectively across cross-functional teams and align everyone towards shared goals and effectively define, refine, and execute product requirements. Recognize opportunities to improve collaboration and introduce new collaboration approaches / processes.

Role Description We are seeking an IT Business Analyst with a strong understanding of warehouse operations, particularly in the 3PL and e-commerce domains. The successful candidate will bring experience in warehouse operations together with strong WMS skills to help support successful deployments of new operations and ongoing success in existing operations through: - Business Process Analysis - End User Training - Business process reengineering Responsibilities - Support the implementation of Warehouse Management Systems (WMS) across multiple sites and clients - Gather and document business and system requirements for new IT initiatives, with a focus on WMS and client integration - Collaborate with internal teams, 3PL partners, and client stakeholders to understand operational workflows and document business requirements in a scope of work, functional requirements documents, or business process diagrams - Support and document WMS integrations related to client ERP systems, including data mapping, testing, and troubleshooting - Develop training materials and conduct sessions for end users and stakeholders - Participate in design reviews of enhancements and new implementations - Identify opportunities for process optimization and automation within warehouse and order fulfillment operations - Act as a liaison between technical teams and business units to ensure successful project delivery Qualifications - High school diploma or GED required. Equivalent combination of education and relevant professional experience will be considered in lieu of a degree. - 2+ years of experience as a Business Analyst in IT, logistics, supply chain, or e-commerce environments - Excellent communication, documentation, and stakeholder management skills - Strong analytical skills with a demonstrated ability to extensively analyze business processes and workflows - Experience developing business requirements, instructional and procedural documentation, and presentations - Must be able to pick up system functionality quickly and be the go-to person for system issues or questions - Ability to work independently in a fast-paced, dynamic environment Preferred Requirements - Experience with WMS systems (Manhattan Scale preferred) - Background in 3PL operations and/or e-commerce fulfillment is highly preferred Work Location Remote Work Schedule First Shift: Monday - Friday, 8:00am - 5pm Work Travel Up to 15% domestic travel depending on needs of the business and subject to change. Benefits - Attractive annual salary of $68,000 - $90,000 plus a performance-based bonus - Health, dental, and vision insurance - 401(k) matching - And more Immigration Sponsorship This position is not eligible for immigration sponsorship.