Calling all truly AWESOME people!      About Stranger Soccer    Stranger Soccer (www.strangersoccer.com) is a Singapore-based company experiencing explosive growth. In a few short years, after launching a revolutionary platform and Mobile App for on-demand football, the company has amassed over 50,000 registered users playing hundreds of games a week. It has solved the problem that football is the world's #1 sport, but is difficult for an individual to play. Stranger Soccer makes it as easy as going to the gym or for a jog. Browse. Book a slot. Show up and play. Today, it is the #1 way people play football and futsal in Singapore, and is rapidly expanding internationally via a license partner model, with locations in Australia, India, USA, UAE, and South Africa.      Role   The selected candidates will work closely with the UAE Senior Operations Specialists and the team to manage day-to-day operations, supporting the business during peak operational hours. The role will largely follow the existing Operations function, with a focus on admin support, customer experience, and operational coordination. Key responsibilities include: - Admin panel support and inventory updates  - Customer service and player support   - Operational assistance during peak hours - Other ad hoc operational and administrative tasks

• Investigate and help resolve complex operational challenges faced by onboarding and mobility specialists across global operations, working with minimal supervision. • Take a forward-thinking and highly engaged approach to partnering with clients, employees, and internal stakeholders to ensure operational issues are resolved effectively and sustainably. • Collaborate closely with your manager to deliver internal projects spanning operational improvement, system optimisation, workflow automation, and post-implementation measurement. • Observe onboarding and mobility workflows and provide structured recommendations to Product and Engineering teams on system enhancements, automation opportunities, and tooling improvements that benefit both internal teams and external users. • Provide support to onboarding specialists during escalations and contribute to post-incident analysis, documentation, and recommendations. • Act as the initial escalation point for operational issues raised by cross-functional partners, ensuring timely resolution within SLA timeframes and identifying opportunities for longer-term operational or system improvements. • Partner with your manager to design and implement initiatives across onboarding operations, including improvements to HR processes, SOPs, metrics, workflows, and supporting systems. • Serve as the formal first-line escalation owner for operational concerns, identifying root causes through review of available information, facilitating collaboration across teams, and providing sound judgement, mentorship, and direction. • Analyse, design, and execute technical and automation improvements within onboarding and mobility-adjacent systems to improve efficiency, accuracy, and scalability. • Contribute to the ongoing refinement and maturity of operational processes managed globally by the onboarding and mobility team.

Job DetailsJob Location: Remote - PST - Woodland Hills, CA 91367Salary Range: $90,000.00 - $110,000.00 Salary/yearThe Liberty Company is a different kind of insurance brokerage—one where culture, growth, and innovation take center stage. We’re proud of our award-winning, forward-thinking workplace and are eager to help you find your Joy of Being (JOB) with us. At Liberty, we value wellness, collaboration, and creativity. Our employees enjoy competitive compensation, excellent benefits, paid time off, holiday pay, paid training, stress management initiatives, and opportunities to give back. We’re searching for an exceptional Employee Benefits Operations Manager for our employee benefits department. If you’re a great culture fit and this role sounds like your next step, we’d love to hear from you! Position Summary: The Employee Benefits (EB) Operations Manager leads the infrastructure, systems, and operational execution, supporting the EB practice, serving as the central hub for operational excellence across the benefits department. This role is responsible for building and maintaining scalable backend operations that enable Account Management and Sales teams to perform efficiently and without operational friction. This role oversees agency systems, workflows, carrier access and appointments, and daily operational activity while driving training, data integrity, and process consistency. The EB Operations Manager also leads project management for acquisitions, book rolls, and integrations, ensuring seamless execution and alignment across stakeholders. Essential Duties and Responsibilities: Operations Infrastructure & Carrier Management Own and manage backend EB Operations including carrier appointments, contracting, commission setup, and producer/agency licensing coordination Facilitate carrier access, including portal enablement, login requests, and agreements in coordination with legal Ensure operational readiness for new and existing business across all markets Collaborate with carriers, general agencies, and vendors to streamline processes and improve access Systems & Data Management Lead the implementation, maintenance, and optimization of benefits and agency management systems Serve as system administrator, including troubleshooting issues, connecting errors, and maintaining system integrity Oversee system configurations including account setups, global changes, error logs, and data imports Produce and manage account import templates and support data accuracy across platforms Coordinate agency management code updates, benchmarking, and accounting alignment Daily Operations & Workflow Management Oversee daily departmental operations, including shared mailboxes, ticket systems, appointments and audit workflows Establish, monitor, and enforce SLAs, prioritization protocols, and turnaround standards Monitor ticket volume, resolution quality, and team responsiveness to ensure operational efficiency Act as the primary escalation point for complex operational issues impacting service and sales teams Team Leadership & Enablement Lead EB Operations staff, driving accountability, productivity, and consistent execution Oversee onboarding and offboarding of employee system and program access in coordination with IT and HR Develop, maintain, and deliver training programs, materials, and documentation (guides, SOPs, playbooks) Educate employees on systems, workflows, and operational best practices Partner with leadership to roll out training on new tools, products, and initiatives Project Management & Integrations Serve as project management lead for partnership acquisitions, book rolls, carrier transitions, licensing, carrier appointments, and system integrations Organize and oversee data integration, validation, and migration efforts for partnership offices Maintain project plans, trackers, timelines, and accountability across cross-functional stakeholders Support onboarding and integration of new teams and offices Data Integrity, Auditing & Continuous Improvement Monitor audit results to identify trends, training needs, and corrective actions Partner with Ops Data Analyst and stakeholders to root cause issues and implement process or automation improvements Drive continuous improvement initiatives to enhance operational efficiency and end-user experience Cross-Functional Partnership & Leadership Partner with Account Management and Sales to remove operational barriers and support onboarding, new business, and renewal execution Communicate effectively across departments throughout the lifecycle of projects and escalations Provide strategic insights, recommendations, and updates to leadership within area of responsibility Participate in special projects and additional initiatives as assigned Execution Expectations Demonstrate strong knowledge of insurance business processes, systems, and workflows Operate independently and collaboratively with minimal supervision Maintain high standards of accuracy, organization, and accountability across all functions Build and maintain strong, trust-based relationships with internal colleagues, carriers, and external vendors Effectively prioritize in a fast-paced, evolving environment, ensuring timely follow-through and completion of projects and tasks Competencies To perform the job successfully, an individual should demonstrate the following competencies: Strong Communication, Collaboration, Professionalism, Follow Through, Adaptability, Self-Motivation, Initiative, Strategic Thinking, Project Management, and Relationship Building. QualificationsMinimum Qualifications: Must-Haves 4+ years of experience in employee benefits operations, brokerage operations, or a related systems/project management role Hands-on experience with agency management systems (e.g., BenefitPoint, AMS360), including system administration, data management, and troubleshooting Strong knowledge of carrier processes, licensing, appointments, and onboarding requirements Proven experience managing workflows, operations, or teams in a fast-paced, multi-office or high-growth environment Demonstrated ability to lead projects (e.g., integrations, system implementations, book rolls, or process improvements) Experience with workflow/ticketing systems (e.g., Monday.com or similar), including managing volume, prioritization, and SLAs Proficiency with Microsoft Office Suite Strong analytical and problem-solving skills, with the ability to identify root causes and implement solutions Ability to manage and resolve complex escalations requiring cross-functional coordination Excellent communication skills, with the ability to train users and translate complex systems/processes into clear guidance Highly organized with strong attention to detail and a commitment to data accuracy and integrity Ability to prioritize effectively in a fast-paced, evolving environment, with strong follow-through and ownership of outcomes Demonstrated ability to build trust and strong working relationships with internal teams, carriers, and external partners Nice-to-Haves Direct experience leading M&A integrations, partnership onboarding, or large-scale book rolls Experience partnering closely with data/analytics teams to drive automation, reporting, or system improvements Exposure to accounting alignment, agency management codes, or revenue tracking structures Experience developing and delivering formal training programs, documentation, and SOPs across an organization Familiarity with SharePoint or document management systems and governance best practices Experience working with insurtech platforms or benefits administration systems (e.g., Employee Navigator, Ease, etc.) Bachelor’s degree or equivalent professional experience Travel Requirements Travel may be required to vendor functions. In addition, travel may be required to branch locations for initial and/or ongoing training where virtual training is not an option. Promoting Peace of Mind for All At Liberty, we take great care to promote peace of mind for all. We create a safe space to find your Joy of Being as your most authentic self. Being uniquely YOU, with your unique experiences and ideas, we will continue to strengthen our company as we grow together. HABU has nothing to do with age, gender identity, race, sexual orientation, physical or mental ability, or ethnicity. We pursue people who value: Integrity, excellence, caring, kindness, fairness, teamwork, good feelings, and fun! Liberty empowers our team with tools and knowledge to support the purposeful spread of positive energy, kindness, and good feelings with others. We recognize that our industry has more work to do in advancing diversity and inclusion. Our dream is to become the north star others can look to for direction as we advance together. *Qualified applications with arrest or conviction records WILL be considered for employment. For positions in our organization that require a state insurance license to perform the duties described herein, applicants must meet the state licensing requirements as required by the applicable DOI, must not have been disqualified or barred from licensure, and must not have been prohibited from conducting the business of insurance under Title 18 U.S. Code, §§1033 and 1034 to qualify for that role.

, remote position Position: Shutdown Fitter We are seeking a skilled and experienced Shutdown Fitter to join our team. As a full-time, remote position, you will have the opportunity to work from the comfort of your own home while contributing to our growing company. Responsibilities: - Perform maintenance and repair work on various equipment and machinery during shutdowns - Conduct inspections and troubleshoot issues to determine necessary repairs - Collaborate with other team members to plan and execute shutdown projects - Follow safety protocols and ensure all work is completed in a safe and efficient manner - Keep accurate records of work performed and materials used - Communicate effectively with team members and management regarding project progress and potential issues - Assist with training and mentoring junior team members Requirements: - High school diploma or equivalent - Minimum of 3 years experience as a Shutdown Fitter or in a similar role - Strong mechanical aptitude and troubleshooting skills - Ability to read and interpret technical drawings and manuals - Excellent communication and teamwork skills - Proficient in using hand and power tools - Willingness to work remotely and travel for on-site projects as needed - Prior experience in a remote work environment is a plus We offer competitive salary and benefits packages, as well as opportunities for growth and advancement within the company. If you are a skilled Shutdown Fitter looking for a remote position with a dynamic and growing company, we encourage you to apply today!