Recognized as a “Best Place to Work Modern Healthcare” – Join a team where people come first. At Vital Care, we are committed to creating an inclusive, growth-focused environment where every voice matters. Vital Care (www.vitalcare.com) is the premier pharmacy franchise business with franchises serving a wide range of patients, including those with chronic and acute conditions. Since 1986, our passion has been improving the lives of patients and healthcare professionals through locally-owned franchise locations across the United States. We have over 100 franchised Infusion pharmacies and clinics in 35 states, focusing on the underserved and secondary markets. We know infusion services, and we guide owners along the path of launch, growth, and successful business operations. What we offer: - Comprehensive medical, dental, and vision plans, plus flexible spending, and health savings accounts. - Paid time off, personal days, and company-paid holidays. - Paid Paternal Leave. - Volunteerism Days off. - Income protection programs include company-sponsored basic life insurance and long-term disability insurance, as well as employee-paid voluntary life, accident, critical illness, and short-term disability insurance. - 401(k) matching and tuition reimbursement. - Employee assistance programs include mental health, financial and legal. - Rewards programs offered by our medical carrier. - Professional development and growth opportunities. - Employee Referral Program. Job Summary: The primary function of the Revenue Cycle System Administrator is to oversee and monitor the continued development of revenue cycle systems to ensure the successful delivery and effectiveness of the support provided to franchise partners across the Vital Care network. Duties/Responsibilities: - Assist with maintenance of revenue cycle-related functionality within CareTend and Waystar. - Manage RCM-related Help Desk tickets. - Develop controls and manage access to payer web portals. - Oversee payer enrollments for ACH payments and electronic remit feeds. - Oversee payer enrollments within Waystar. - Specify users and user access levels for Waystar. - Perform other related duties as assigned. Required Skills/Abilities: - Strong time management and organizational skills with attention to detail and ability to prioritize multiple tasks. - Highly effective communicator with superior listening, understanding, speaking, and writing skills. - Self-starter with a positive attitude and ability to work in a rapidly changing environment. - Must be able to communicate issues and offer suggestions to management for process improvement. - Excellent problem-solving skills. - Excellent organizational skills. - Ability to work remotely. Education and Experience: - Associate degree Preferred. - CareTend, CPR+, or equivalent experience. - Previous experience in the home infusion industry required. Physical Requirements: - Sitting: Prolonged periods of sitting are typical, often for the majority of the workday. - Keyboarding: Frequent use of a keyboard for typing and data entry. - Reaching: Occasionally reaching for items such as files, documents, or office supplies. - Fine Motor Skills: Precise movements of the fingers and hands for tasks like typing, using a mouse, and handling paperwork - Visual Acuity: Good vision for reading documents, computer screens, and other detailed work. Be part of an organization that invests in you! We are reviewing applications for this role and will contact qualified candidates for interviews. Vital Care Infusion Services is an equal-opportunity employer and values diversity at our company. We do not discriminate on the basis of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans’ status, or any other basis protected by applicable federal, state, or local law. Vital Care Infusion Services participates in E-Verify. This position is full-time. The salary range for this position is $56,318-$75,255.

Recognized as a “Best Place to Work Modern Healthcare” – Join a team where people come first. At Vital Care, we are committed to creating an inclusive, growth-focused environment where every voice matters. Vital Care (www.vitalcare.com) is the premier pharmacy franchise business with franchises serving a wide range of patients, including those with chronic and acute conditions. Since 1986, our passion has been improving the lives of patients and healthcare professionals through locally-owned franchise locations across the United States. We have over 100 franchised Infusion pharmacies and clinics in 35 states, focusing on the underserved and secondary markets. We know infusion services, and we guide owners along the path of launch, growth, and successful business operations. What we offer: - Comprehensive medical, dental, and vision plans, plus flexible spending, and health savings accounts. - Paid time off, personal days, and company-paid holidays. - Paid Paternal Leave. - Volunteerism Days off. - Income protection programs include company-sponsored basic life insurance and long-term disability insurance, as well as employee-paid voluntary life, accident, critical illness, and short-term disability insurance. - 401(k) matching and tuition reimbursement. - Employee assistance programs include mental health, financial and legal. - Rewards programs offered by our medical carrier. - Professional development and growth opportunities. - Employee Referral Program. Job Summary: The primary function of the Revenue Cycle System Administrator is to oversee and monitor the continued development of revenue cycle systems to ensure the successful delivery and effectiveness of the support provided to franchise partners across the Vital Care network. Duties/Responsibilities: - Assist with maintenance of revenue cycle-related functionality within CareTend and Waystar. - Manage RCM-related Help Desk tickets. - Develop controls and manage access to payer web portals. - Oversee payer enrollments for ACH payments and electronic remit feeds. - Oversee payer enrollments within Waystar. - Specify users and user access levels for Waystar. - Perform other related duties as assigned. Required Skills/Abilities: - Strong time management and organizational skills with attention to detail and ability to prioritize multiple tasks. - Highly effective communicator with superior listening, understanding, speaking, and writing skills. - Self-starter with a positive attitude and ability to work in a rapidly changing environment. - Must be able to communicate issues and offer suggestions to management for process improvement. - Excellent problem-solving skills. - Excellent organizational skills. - Ability to work remotely. Education and Experience: - Associate degree Preferred. - CareTend, CPR+, or equivalent experience. - Previous experience in the home infusion industry required. Physical Requirements: - Sitting: Prolonged periods of sitting are typical, often for the majority of the workday. - Keyboarding: Frequent use of a keyboard for typing and data entry. - Reaching: Occasionally reaching for items such as files, documents, or office supplies. - Fine Motor Skills: Precise movements of the fingers and hands for tasks like typing, using a mouse, and handling paperwork - Visual Acuity: Good vision for reading documents, computer screens, and other detailed work. Be part of an organization that invests in you! We are reviewing applications for this role and will contact qualified candidates for interviews. Vital Care Infusion Services is an equal-opportunity employer and values diversity at our company. We do not discriminate on the basis of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans’ status, or any other basis protected by applicable federal, state, or local law. Vital Care Infusion Services participates in E-Verify. This position is full-time. The salary range for this position is $56,318-$75,255.

Role Description We are looking for a Revenue Operations Manager to lead and define Revenue Operations at OneVest. Reporting to the Sr. Director of Operations, you will be the primary manager of our revenue engine. This is a high-visibility, systems-oriented role where you will design the infrastructure that powers both our Small and Medium Business (SMB) and our Enterprise B2B funnels. This isn't just about maintenance; it’s about building the playbook. Player-coaches thrive at OneVest and we’re looking for a builder profile: someone who can establish world-class standards in Salesforce today and pioneer low-code/AI-driven solutions for tomorrow. You will ensure that Sales and Marketing are perfectly aligned in execution, reporting, and strategy as we continue to scale. High-performers in this role will have an opportunity to lead and own the Revenue Operations function as a whole. - Act as the expert architect for Salesforce configuration, ensuring our CRM is structured to support complex enterprise deals and high-volume PLG users. - Design and optimize the "Lead-to-Revenue" process around two distinct channels: a self-serve SMB funnel and a traditional B2B Enterprise sales cycle. - Partner with Marketing to track ad-spend efficiency and with Sales to drive adoption of adjacent tools, ensuring every part of the revenue team is pulling in the same direction. - Build and maintain the forecasting models that Finance and Leadership rely on, with a solid understanding of core revenue metrics. - Identify manual bottlenecks and pilot low-code/AI-driven solutions to automate manual tasks and add value at key points in the process. - Manage operations for the revenue function both laterally and upwards, setting clear expectations and acting as a strategic advisor to leadership, including VPs and C-suite. Qualifications - 8+ years of experience in Revenue, Sales or Marketing Operations functions, preferably within a high-growth SaaS or fintech environment. - Deep experience with Salesforce, and understand how to build scalable flows, objects, and reporting structures. - Enjoy the 0 to 1 phase of taking a baseline setup and evolving it into a sophisticated, automated system. - Experience managing operations for both a Product-Led Growth (PLG) motion and an Enterprise Sales motion. - Understand the "why" behind the numbers, from revenue recognition principles to GTM efficiency metrics. OKRs are table stakes. - Have an appetite for using low-code tools and AI and are excited by the prospect of automating your own workflows as you scale. - Go beyond just using AI as a chat partner and have achieved real outcomes through embedding it. Location This remote role is open to candidates across Canada and the United States, with a preference for candidates located near one of our offices in Toronto or Calgary. Benefits - 4 weeks of vacation in addition to a company-wide shutdown between Christmas and New Year. - A flexible & hybrid working environment. - Comprehensive Group Health, Dental and Vision Benefit Plan right from the start. - Employee Stock Option Purchase Plan.

• Manage and execute data updates across Salesforce using Data Loader (Leads, Opportunities, Accounts, Contacts, custom objects) Maintain data integrity, perform data hygiene, and support data migration efforts • Execute opportunity splits, leakage/reverse leakage tracking, and billing-related object creation • Support Billing Automation Project by creating and maintaining billing-related objects (e.g., invoiced customers, uplift objects) · Own order management workflows and ensure accurate system updates tied to invoicing and bookings • Partner with RevOps leadership to improve billing processes and operational efficiency • Build and maintain Salesforce reports and dashboards based on prioritized business needs • Fulfill ad hoc reporting and Smartsheet requests independently • Support data visualization and reporting needs for pipeline and operational insights • Own Smartsheet workflows, including building, maintaining, and fulfilling incoming requests • Manage Gong-related support requests, troubleshooting, and stakeholder communication • Provide operational support for marketing workflows (e.g., nurture status, Marketo-related processes) • Develop and maintain SOP documentation for key processes and systems • Support enablement efforts, including training delivery for new tools and process rollouts • Partner with stakeholders to ensure adoption of new workflows and operational best practices • Support Pipeline Council activities (reporting, dashboarding, data preparation) • Assist with Salesforce enhancements and process implementations as needed • Contribute to continuous improvement initiatives across RevOps