Title: Community Engagement Associate Location Charlotte, North Carolina, United States Hybrid Organization: WorkMoney, Inc. Reporting to: State Director Location: United States / Collar Charlotte Area, >75% travel Term: Temporary, Full-Time, Exempt, requires U.S. work authorization Compensation: This is a union position subject to a Collective Bargaining Agreement with IBEW Local 89. The salary for this role is $85,000 annually. About WorkMoney, Inc. At , we are dedicated to enhancing the financial well-being of hard working Americans. Founded on the belief of the American dream, we strive to provide our members with the tools, resources, and support they need to navigate their financial journeys with confidence. We don't stop at individual support. At WorkMoney, we believe in systemic change and actively advocate for policies that promote economic fairness and opportunity. By amplifying the voices of our members and partnering with policymakers, we strive to create a more just and equitable economic landscape. We believe that financial stability should be accessible for everyone and we're here to make that a reality. By offering financial tools and resources, fostering a supportive environment and championing policy changes, we empower our members to take control of their finances and build a more secure future. Join us at WorkMoney, Inc. and become part of a movement dedicated to economic empowerment, financial security, and advocacy for all. About the Community Engagement Associate position At WorkMoney, Inc., we believe every American should have access to a good life. To do, so we meet people where they are - ideologically and physically. The Community Engagement Associate is a field-based ambassador and the first, familiar face of WorkMoney in the key collar area of Charlotte. This role grows WorkMoney’s footprint across the collar area of Charlotte area by turning community touchpoints into measurable outcomes. This position is a hands-on, field-heavy role with frequent local travel and evenings/weekends and is a time-limited, project-based role, with an expected duration of approximately six months, subject to program needs. Key Responsibilities - Staff the WorkMoney booth/space at community events, introducing residents to WorkMoney and the MoneyFinder and secure membership opt-ins - Deliver a consistent WorkMoney brand experience by modeling inclusive, culturally aware outreach in every interaction with community members - Identify and propose opportunities for WorkMoney to connect to the community in authentic and culturally relevant ways - Identify high-potential members who can develop into organizational ambassadors in their community and participate in WorkMoney events - Capture the economically related topics animating North Carolina residents that have potential for issue-based campaigns - Engage members in 1:1 channels online and offline to bring their voices to bear on a range of issues related to economic well-being - Report quantitative and qualitative metrics, ensuring timely and accurate data entry and reporting - Assist with the execution of events as directed - Attend weekly scheduled calls, meetings, and trainings Requirements Must Haves - Prior experience in a similar role, including member services, volunteer coordinator, brand ambassador, or community organizing - Able to work a flexible schedule, including evenings and weekends for events - Reliable and regular access to transportation/motor vehicle - Excellent communication and interpersonal skills - Reside in North Carolina, the collar area of Charlotte, with ability to travel across territory - Valid U.S. driver’s license in good standing and safe driving record - Reliable, roadworthy personal vehicle with current registration and automobile insurance meeting or exceeding state minimums Benefits This is a union position subject to a Collective Bargaining Agreement with IBEW Local 89 and the starting annual salary is $85,000. As part of our commitment to pay transparency and equity in our organization, the starting salary for this position is not negotiable. At WorkMoney, Inc., we're proud to offer a robust benefits package designed to support your overall well-being. In addition to competitive salaries, we invest in your success and create a work environment that's as dynamic and rewarding as the work we do! We fully cover the premiums for medical, dental, and vision insurance, our retirement plan includes up to a 6% employer match and we contribute toward your student debt repayment. Additional benefits for this role include generous paid time off options, stipends for remote work expenses and cell/internet data usage, and a monthly auto allowance. Why join our team? In our vibrant and ever-evolving work environment, we embrace change and pivot quickly when necessary. Our team is deeply mission-driven, combining hard work with ingenuity and a fearless approach to overcoming complex challenges. Teamwork is integral to our culture, and we readily jump in to support each other, celebrating achievements and learning from our experiences. At the heart of it all, we are passionate about the innovative projects we undertake, collaborating with exceptional people, and are having a great time along the way. WorkMoney, Inc. believes that embracing diversity enriches our workplace and enhances our ability to achieve our mission and serve our members. We are an equal opportunity employer and welcome applications from all qualified individuals, regardless of age, race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability or veteran status. At our core, we understand that true excellence comes from embracing a wide range of perspectives and experiences. We are dedicated to creating a team that represents the diverse fabric of America. We encourage individuals from historically underrepresented communities to apply and join us in our mission.

Lead and supervise outreach teams to enhance community engagement, develop educational programs aligned with K-12 standards, ensure compliance with safety regulations, and manage budgets while fostering partnerships with community leaders.

Title: Senior Café and Community Engagement Manager Location: (Washington, DC) Job Description: Full time job requisition id R4093 American University is a student-centered research institution located in Washington, DC, with highly-ranked schools and colleges, internationally-renowned faculty, and a reputation for creating meaningful change in the world. Learn more about American University Department: Facilities & Event Services Time Type: Full time Job Type: Regular FLSA Status: Non-Exempt Work Modality: Hybrid 01 (On Campus 3-4 Days/Week) Union: SEIU Local 500 - Provost & Enrollment Division This position is part of a collective bargaining unit represented by SEIU Local 500 - Provost & Enrollment Division. That means the terms and conditions of your employment are governed by university policy (including the Staff Personnel Policies Manual) and any collective bargaining agreement entered into between American University and SEIU Local 500 - Provost & Enrollment Division. Job Description: Summary: The Senior Cafe and Community Engagement Manager in the Bridge Café is responsible for the strategic oversight, daily management, and financial sustainability of the Bridge Café, a student-run café and social hub located in Butler Pavilion. The position ensures high-quality customer service, operational excellence, and regulatory compliance while cultivating a robust student employment program that contributes to student learning and leadership development. The Senior Café Manager supervises approximately 25–40 student employees, including baristas, shift leads, and assistant managers, and oversees all aspects of café operations including staffing, training, inventory management, vendor relations, financial management, and programming within the café space. This role leads the development and implementation of comprehensive training and professional development programs for student staff across the Mary Graydon Student Center, ensuring consistent standards of customer service, operational procedures, and student leadership development across all student center operations. This position oversees the operational implementation of “A Slice of AU,” a Bridge Café–based initiative that celebrates first-year student birthdays to promote belonging and campus connection. Responsibilities include managing program logistics, coordinating inventory and redemption processes and collaborating with campus partners to ensure the program operates efficiently and aligns with student engagement goals. The Bridge Café operates as a self-funded auxiliary program, and the Senior Café Manager is responsible for maintaining sound financial management practices, meeting revenue targets, and ensuring operational sustainability. Essential Functions: 1.) Student Staff Supervision and Café Workforce Management - Serve as the primary supervisor and operational leader for student employees working in the Bridge Café, overseeing all aspects of student staffing and workforce development. This position is responsible for recruiting, hiring, onboarding, training, and supervising approximately 25–40 student employees, including baristas, shift leads, assistant managers, and student event staff. The Senior Café Manager develops and manages staff schedules to ensure appropriate coverage during all café operating hours, while maintaining flexibility to support special events and peak campus activity periods. - The role provides ongoing supervision, coaching, and performance management for student employees, including conducting evaluations, addressing performance concerns, and implementing progressive discipline when necessary in accordance with university policies. The Senior Café Manager develops and maintains the Bridge Café Student Employee Handbook, which outlines operational procedures, expectations, and workplace standards. The position ensures all student employees complete required university employment training and remain in compliance with the Student Code of Conduct and institutional employment policies. - In addition to operational supervision, the Senior Café Manager fosters a student-centered employment environment that prioritizes leadership development, teamwork, accountability, and customer service excellence. The role mentors student leaders and supervisors, helping them build professional competencies in team management, operational oversight, and conflict resolution. 2.) Café Operations, Inventory, and Vendor Management - Oversee the daily operational functions of the Bridge Café to ensure efficient, compliant, and high-quality service for the AU community. The Senior Café Manager manages all aspects of café operations, including opening and closing procedures, point-of-sale operations, cash handling protocols, and day-to-day service workflows. - This role maintains appropriate inventory levels for food, beverages, and supplies to ensure operational continuity while minimizing waste and controlling costs. The position is responsible for developing and maintaining productive relationships with vendors and suppliers for café products, equipment, and services. The Senior Café Manager also coordinates routine maintenance, repair, and replacement of café equipment, appliances, furnishings, and operational infrastructure. - The position ensures that the café environment remains safe, welcoming, and well-maintained, serving as a central gathering space for students and the campus community. The Senior Café Manager monitors product quality, service standards, and customer feedback to maintain a high level of customer satisfaction. The role also identifies opportunities to improve operational efficiency, streamline workflows, and enhance the overall café experience. 3.) Programming, Marketing, and Community Engagement - Support the Bridge Café as a vibrant and inclusive campus social space by coordinating programming, partnerships, and marketing initiatives that strengthen student engagement and community connection. The Senior Café Manager develops and oversees programming initiatives that activate the café as a welcoming gathering place for students, student organizations, and campus partners, including a monthly café night program. - The position collaborates with campus departments and student groups to host events and activities within the café space that enhance student life and promote community interaction. The Senior Café Manager supports signature initiatives connected to the café, including programs such as “A Slice of AU”, which are designed to foster belonging and connection among students. - The role also leads marketing and promotional efforts for the Bridge Café, including social media engagement, event promotion, and outreach initiatives that increase visibility and participation. The Senior Café Manager works to maintain brand consistency and ensure the café remains a recognizable and accessible campus destination. The Manager provides a monthly donor report as requested. 4.) Financial Management and Budget Administration - Manage the financial operations of the Bridge Café, which functions as a self-funded auxiliary enterprise within the Division of Student Affairs. The Senior Café Manager works closely with the Sr. Associate Director of the Mary Graydon Student Center to develop annual revenue projections and expense budgets that support the café’s operational sustainability. - The position monitors sales performance, purchasing activity, and cost controls to ensure responsible financial stewardship. Responsibilities include managing purchase card transactions, reconciling expenditures, and maintaining accurate financial records related to vendor invoices, purchasing activity, and internal billing processes. - The Senior Café Manager processes and reconciles daily sales reports, ensures timely cash deposits, and assists with procurement processes including purchase orders, blanket purchase orders (BPOs), and internal service requests (ISDs), and space rental. The role also analyzes operational trends and identifies opportunities to increase revenue, optimize purchasing strategies, and improve overall financial performance. 5.) Student Staff Development for the Mary Graydon Student Center - Lead the development and implementation of a comprehensive student staff training and professional development program across the Mary Graydon Student Center. In this capacity, the Senior Café Manager designs and facilitates training initiatives for student employees working in student center operations, including front desk staff, event support staff, and other student-facing roles. - The position develops standardized training materials that support a consistent student employment experience across the student center. Training topics include customer service excellence, operational procedures, student center policies, conflict resolution, inclusive hospitality practices, and emergency response protocols. - The Senior Café Manager plans and facilitates annual and semester-based student staff training programs, ensuring that all student employees are prepared to support the operational needs of the student center while providing high-quality service to campus visitors. The role collaborates with professional staff across the student center to align training content with operational expectations and divisional priorities. - In addition, the Senior Café Manager develops leadership development opportunities for returning student employees and assesses the effectiveness of training initiatives to support continuous improvement in student staff learning and performance. 6.) Food Safety, Regulatory Compliance and Operations Management - Ensure that the Bridge Café operates in full compliance with Washington, DC food service regulations and university policies. The Senior Café Manager maintains compliance with District of Columbia Department of Health food safety standards, ensuring that all food preparation and service practices meet required sanitation and safety guidelines. - The position maintains or obtains DC Food Protection Manager Certification and ensures that student employees receive appropriate food safety training and maintain required food handler certifications when applicable. The role prepares for and supports health inspections, monitors sanitation standards, and maintains all required documentation related to food safety training, inspections, and operational compliance. Oversee daily food service operations, including food preparation, service, and closing procedures. Ensure compliance with the DC Food Code and all regulations issued by the DC Department of Health (DOH). Maintain safe food handling, storage, preparation, and temperature control practices. Monitor and enforce sanitation and cleanliness standards throughout the facility. Ensure all required permits and licenses are current and visibly posted. Serve as the Person-in-Charge (PIC) during hours of operation. Ensure compliance with Hazard Analysis and Critical Control Point (HACCP) principles where applicable. Oversee maintenance and completion of food safety logs (temperature logs, cleaning schedules, pest control records, etc.). Coordinate and respond to health inspections conducted by the DC Department of Health (DOH). Immediately correct any violations and implement corrective action plans. 7.) Division and University Support - Serve as an active member of the Division of Student Affairs by supporting major university programs and initiatives. The Senior Café Manager contributes operational and logistical support to large-scale campus events including New Student Orientation, Family Weekend, Commencement, Eagles at Night, and other campus-wide programming initiatives. - The position may serve on divisional committees, working groups, and planning teams as assigned by the Sr. Associate Director, Mary Graydon Student Center. The role also supports broader student center initiatives and special projects that contribute to the mission of the Division of Student Affairs and enhance the student experience at American University, and may advise recognized student organizations. Supervisory Responsibility: - This position supervises approximately 25 – 40 student employees including baristas, shift leads, and assistant managers. Student staff supporting Bridge Café programming and operations, including Slice of AU Initiative. This position interacts with a wide variety of patrons and guests and plays a liaison role with multiple student organizations and internal AU departments. Competencies: - Prioritizing and Organizing. - Building a Customer Focused Organization. - Acquiring and Analyzing Information. - Making Accurate Judgments and Decisions. - Serving Customers. - Developing Plans. - Driving Continuous Improvement. - Managing Performance. Position Type/Expected Hours of Work: - Full-time. - 35 hours per week. - This position requires an in-person presence five days per week within the Mary Graydon Student Center and Butler Pavilion. - The schedule may include evening and weekend hours depending on operational needs, student staffing schedules, and campus events. Salary Range: - $64,074.00 - $64,900.00 annually. Required Education and Experience: - Bachelor’s degree required, or an equivalent combination of relevant education and professional experience in café management, food service operations, hospitality management, or auxiliary services. - 2 - 4 years of relevant experience, - Two to four years of experience managing food service or retail operations is required, including demonstrated experience supervising student employees or entry-level staff. - Candidates must demonstrate strong organizational, customer service, and communication skills, with the ability to manage multiple priorities and work effectively with diverse constituencies across administrative units. - Experience managing budgets, inventory systems, and operational workflows is required. - Proficiency with relevant operational and administrative software platforms (e.g., scheduling systems, point-of-sale systems, and university administrative systems such as Workday) is also expected. Preferred Education and Experience: - Bachelor's degree. - 3 - 5 years of relevant experience. Additional Eligibility Qualifications: - DC Food Protection Manager Certification. - Food safety training certification. - Certified Food Protection Manager (CFPM) certification accredited by ANSI (e.g., ServSafe Manager Certification). - Valid DC Certified Food Protection Manager identification issued or recognized by the DC Department of Health. - Current DC Food Handler Certification (if required by establishment type). - Knowledge of the DC Food Code and local health regulations. - CPR/AED and First Aid certification preferred. Other Duties: - Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Benefits AU offers a competitive benefits package. Click here to learn about American University's unique benefit options. Other Details - Hiring offers for this position are contingent on successful completion of a background check. - Employees in staff positions at American University must deliver their services to the university from either the District of Columbia, Maryland, or Virginia, or perform work on-site at the university. - Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. - American University is an E-Verify employer. Current American University Employees American University current employees must apply through their employee Workday account. If you are a current employee at American University, please log into Workday and select the Find Jobs report which will take you to our internal career listings. Contact Us For more information or assistance with the American University careers site, email American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual’s genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.

As a Destination Experience Coordinator, you will curate and organize customized getaways for clients seeking elevated, adults-focused experiences. This opportunity is ideal for individuals who enjoy planning, researching, and designing seamless itineraries that reflect each client's unique preferences, interests, and overall lifestyle. In this role, you will connect with clients to understand their vision, provide tailored recommendations on accommodations, coordinate activities, and ensure every detail aligns with a high-quality and well-organized experience. You will utilize a variety of tools, resources, and established supplier relationships to help create memorable and personalized escapes. Attention to detail is essential as you manage timelines, confirmations, and important travel-related documentation. Strong communication skills, organization, and a passion for creating exceptional experiences are key to success. You should feel confident managing multiple client requests simultaneously while maintaining accuracy and efficiency. Providing ongoing support before, during, and after each experience is an important part of the role, ensuring a smooth and enjoyable process from beginning to end. This opportunity is well-suited for individuals who are self-motivated, detail-oriented, and enjoy delivering high-quality service in a flexible, remote environment.