• Lead the implementation and evolution of CI/CD pipelines in complex environments. • Define and standardize automation, integration, and continuous delivery practices. • Design and manage cloud architectures (AWS, Azure, or GCP), focusing on scalability, availability, and security. • Propose and implement Infrastructure as Code (IaC) solutions. • Promote the adoption of DevSecOps best practices, incorporating security from development through production. • Provide mentoring and technical support to DevOps, development, and operations teams. • Evaluate and introduce new tools and technologies for the DevOps ecosystem. • Monitor critical environments, respond to high-complexity incidents, and lead incident response plans.

• Analyze current technology utilized within a customer contract, project and solution and develop steps and processes to improve and expand upon them. • Building and setting up new development tools and infrastructure. • Understanding the needs of stakeholders and conveying this to developers. • Working on ways to automate and improve development and release processes. • Testing and examining code written by others and analyzing results. • Ensuring that systems are safe and secure against cybersecurity threats. • Identifying technical problems and developing software updates and ‘fixes’. • Working with software developers and software engineers to ensure that development follows established processes and works as intended. • Establish milestones for necessary contributions from departments and develop processes to facilitate their collaboration. • Work closely with engineering professionals to maintain cloud infrastructure and platform services needed for projects to be completed efficiently. • Mentor and train other engineers and seek to continually improve processes.

• Design and manage infrastructure using **Terraform (Infrastructure as Code)** • Build and scale cloud environments on **AWS** • Implement and manage containerized systems using **Docker and Kubernetes** • Contribute to backend services and APIs using **NestJS and TypeScript** • Support frontend integrations when needed (React-based applications) • Improve system reliability, scalability, and deployment processes • Collaborate with engineering teams to ensure smooth delivery and system performance

• Design, build, and operate the CI/CD systems, release orchestration, and testing infrastructure that every Zapier engineer depends on. • Define and evolve the golden paths for how code gets built, tested, and shipped at Zapier. • Own end-to-end delivery of complex initiatives, from design doc through rollout and impact measurement. • Build internal tooling and APIs that make Zapier engineers more effective and reduce time from merge to production. • Debug complex production issues across pipelines and release systems, participate in incident response, and drive systemic improvements. • Lead technical design discussions and write clear documentation that influences decisions across teams. • Mentor engineers on the team and raise the technical bar through code reviews, design feedback, and knowledge sharing. • Partner with the cloud/infra SRE team on the boundary between platform foundation and the delivery layer on top of it.