• Manage daily posting across platforms using tools like Sprinklr, Sprout Social • Nurture relationships with customers and advocates • Set up listening and reporting for various groups • Collaborate with partner, sales, and product organizations • Create two-way dialogue with customers, partners, and employees • Act as the bridge between the community and product/customer service team • Leverage analytics tools to gather insights on KPIs

Role Description This is a remote position. PERMANENT DAYSHIFT, REMOTE/WFH - Philippines We are looking for an Administrative and Social Media Virtual Assistant to join our team. The role requires excellent organizational, communication and multitasking skills, as well as a thorough understanding of modern business practices. Responsibilities: - Provide administrative support to the team, including scheduling and preparing presentations, organizing meetings, taking notes and summarizing documents. - Assist on ISO accreditation. - Creating engaging content - Lucy will supply the photos and wordings to be used. - Create and manage social media campaigns across multiple platforms, including LinkedIn and Instagram. - Analyze campaigns’ performance and report on key metrics such as reach, engagement, impressions and leads generated. - Work with internal teams to develop relevant and engaging content for campaigns. - Monitor online conversations related to our brand/products/services/industry on social media platforms. - Travel arrangements. - File and document organization. - Creating PDFs. - Inputting and tracking invoices. - Sending newsletters via Hubspot. - Email monitoring and organizing. - Writing and maintaining records. - Maintaining or updating a client’s social media or professional profile. - Researching contact information online (e.g. phone numbers, email addresses, etc) for the purpose of updating the current client list, ensuring all details and information that is entered into the Google sheet is current and accurate. - Respond to service enquiries and requests. - Communicate and liaise with key stakeholders, service users, families, staff and advocates. - Prepare communications, such as memos, emails, invoices, reports and other correspondence. Qualifications - Previous experience in a similar role (preferred). - Tech savvy, with proficiency in using AI tools to improve efficiency and workflows. - Proven track record of delivering successful social media campaigns. - Excellent written and verbal communication skills. - Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). - Proficient in HubSpot CRM. - Familiarity with social media scheduling and management tools. - Experience assisting with ISO certification processes in Australia. Requirements - Experience supporting engineers with documentation, reports, and formatting to a high professional standard. - Strong document control skills, including version management and file organisation. - Proficient in cloud-based storage platforms such as OneDrive and Dropbox. - High attention to detail, with experience proofreading documents for grammar, consistency, and formatting. - Ability to manage multiple tasks and priorities across administrative, marketing, and operational functions. - Experience preparing newsletters, internal communications. - Strong organisational and time management skills. - Proficient with PDF editing programmes to mark-up or combine documents. Benefits - VA RATE: $9AUD per hour. - Part time (starting with 20 hours; it will grow to 30 to scale). - Industry: AU Construction company.

• Own and evolve Chainguard’s social media strategy across key platforms (LinkedIn, Reddit, YouTube, and wherever you think we should be next) • Create content that stands out from the noise: create and edit videos to shine for social, create a viral meme, and predict the next social trend • Develop and manage a content calendar aligned to product launches, brand campaigns, partnerships, and industry moments • Translate complex security and open source topics into clear, engaging, and shareable content • Analyze performance and continuously optimize content based on data and audience insights • Support executives and subject matter experts in building their social presence • Drive employee advocacy social sharing programs • Lead and grow Chainguard’s Slack community as a high-signal hub for engineers and security practitioners • Actively monitor and engage in Reddit conversations relevant to software supply chain security, containers, and open source • Build trust and credibility through authentic participation, not just brand promotion • Create feedback loops from community insights back into Product, Marketing, and Developer Relations

Who we are: Tinuiti is the largest independent full-funnel marketing agency in the U.S. across the media that matters most, with $4 billion in digital media under management and more than 1,200 employees. Built for marketers who demand growth and accountability, Tinuiti unites media and measurement under one roof to eliminate waste—the biggest growth killer of all—and scale what works. Its proprietary technology, Bliss Point by Tinuiti, reveals the truth around growth and waste, and how to capitalize on it. With expert teams across Commerce, Search, Social, TV & Audio, and more, Tinuiti delivers measurable results with brutal simplicity: Love Growth. Hate Waste. We support 100% remote work for this role! We’d love to hear from you if: Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you qualify, but don't necessarily meet every single point on the job description, please still get in touch. As a Commerce Media Senior Specialist, you will support the execution and optimization of marketing campaigns within the commerce media ecosystem. You will leverage your growing expertise to drive client success through effective campaign management, performance tracking, and collaboration with internal teams. Key Responsibilities: Client-Centric: - Build, drive, and optimize successful DSP marketing campaigns within your specialty to meet and exceed client goals, measured by campaign performance metrics such as conversion rates and ROI. - Foster rapport with clients through weekly interactions via phone, email, and in-person meetings (as needed), striving for a Client Satisfaction score of 9 or above and Client Retention of 95% or above. Product-Led:: - Integrate Tinuiti’s product and technology suite into campaign activations, focusing on achieving key client metrics and channel-specific success. - Maintain comprehensive knowledge of relevant commerce media platforms applicable to your book of business, proactively educating clients on program updates and benefits. - Maintain annual certifications for relevant commerce media platforms, ensuring expertise and compliance. Data & Measurement Data-Driven: - Analyze campaign data to extract actionable insights and support optimization efforts, using analytics tools to track performance and identify opportunities for improvement. - Communicate holistic strategy behind your clients’ KPIs by interpreting trends and leveraging cross-channel data/insights within your purview. Channel Specific Expertise & The Tinuiti Way: - Proactively assess and diagnose opportunities for improvement, implementing changes to achieve growth, retention, and profitability targets for your clients. - Identify new marketing opportunities and ways to repurpose existing strategies to optimize brand awareness and drive sales volume across commerce media platforms. - Demonstrate thought leadership within your vertical/channel and the broader commerce media landscape, contributing insights internally and externally. Owner Mindset: - Effectively prioritize and manage time across clients, partner relationships, and internal initiatives, ensuring timely delivery of tasks and objectives. - Contribute to a culture of continuous improvement by experimenting with new strategies and tools, measured by the implementation of innovative solutions and client feedback. Ways of working and values - Greatness attracts Greatness: Seek feedback, hone craft, embrace new tools and AI. - Clients grow, we grow: Lead with precision, innovation, and proof. - Culture of ownership: Act with speed, reduce waste, and own outcomes end‑to‑end. Professional & Technical Qualifications: - 3-5 years of experience in commerce media roles with a proven track record of executing successful campaigns with monthly budgets of $70k+. - Familiarity with commerce media platforms such as Amazon, Walmart, Criteo, etc. preferred. - Familiarity with tools such as Skai, Helium10, Pacvue, and Analytic Index preferred. The hiring salary range for this role is $70,000 - $80,000. We also offer an incentive pay program (RevShare) comprising a monthly variable revenue payment opportunity and a discretionary annual performance bonus. Hiring salaries are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, parity with other team members, and alignment with market data. We will provide more information on our benefits, incentive pay, and equity upon request. Disclosure as required by the Colorado Equal Pay for > Equal Work Act, C.R.S. § 8-5-101 et seq. FLSA Classification: Exempt We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Benefits: Unlimited PTO: At Tinuiti, we believe you deserve time to rest, recharge, and enjoy life unplugged. When you prioritize time for yourself, you're able to bring your best self to work. That’s why we offer unlimited paid time off, a fully remote environment, and flexibility to take the time you need, when you need it. On top of that, we provide 20 paid holidays, including multiple long weekends, to ensure you have dedicated time to step away and disconnect. We're proud to offer above-industry standard work-life balance, consistently rated as one of the most loved benefits by Tinuitians year after year. Healthcare: Medical, Dental, Vision, Life & Disability, Flex Spending Accounts Retirement: Match up to 4% of your contributions at 100% Perks and Wellness: Fringe, Forma, Unlimited Telemedicine and Teletherapy available at no cost, Thankful giving, Equity Parental Leave: Birthing parents receive 16 weeks of leave with 100% pay (partners 12 weeks) after the birth or adoption of a child. Learning and Development: On-demand learning, mentorship program, leadership and management development programs and resources Disclaimer: This description has been designed to indicate the general nature and level of work performed by employees within this position. The actual duties, responsibilities, and qualifications may vary based on assignment or group. Tinuiti is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.