Role Description At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose. Qualifications - Claims Background: 10 years of demonstrated ability handling Commercial Auto Liability Claims experience including Supervising a team of adjusters handling Complex litigation, Bodily Injury experience. - Prior leadership experience: minimum of 8 years - Jurisdictional Experience: Nationwide preferred Requirements - High School Diploma - Minimum of 10 years related claims experience - Appropriately licensed and/or certified in all states in which claims are being handled - Knowledge of all team member related functions Benefits - Medical/dental/vision plans, which start from day one! - Life and accident insurance - 401(K) and Roth options - Tax-advantaged accounts (HSA, FSA) - Educational expense reimbursement - Paid parental leave - Digital mental health services (Talkspace) - Flexible work hours (availability varies by office and job function) - Training programs - Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing - Charitable matching gift program - And more...

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Casualty / Liability Team Lead PRIMARY PURPOSE: To supervise the operation of multiple claims adjusters and technical staff for liability claims for clients; to monitor colleagues' workloads, provide training, and monitor individual claim activities; to provide technical/jurisdictional direction to examiner reports on claims adjudication; and to maintain a diary on claims in the teams including frequent diaries on complex or high exposure claims ESSENTIAL FUNCTIONS and RESPONSIBILITIES - Supervises multiple teams of examiners, multiple product line examiners and/or several (minimum four) technical operations colleagues for a wide span of control; may delegate some duties to others within the unit. - Identifies and advises management of trends, problems, and issues as well as recommended course of action; informs management of new procedures and ideas for continuous process improvement; and coordinates with management projects for the office. - Provides technical/jurisdictional direction to examiner reports on claims adjudication. - Compiles reviews and analyzes management reports and takes appropriate action. - Performs quality review on claims in compliance with audit requirements, service contract requirements, and quality standards. - Acts as second level of appeal for client and claimant issues regarding claim specific, procedural or special requests; implements final disposition of the appeal. - Reviews reserve amounts on high cost claims and claims over the authority of the individual examiner. - Monitors third party claims; maintains periodical review of litigated claims, serious vocational rehabilitation claims, questionable claims and sensitive claims as determined by client. - Maintains contact with the client on claims and promotes a professional client relationship; makes recommendations to client as suggested by the claim status; and provides written resumes of specific claims as requested by client. - Assures that direct reports are properly licensed in the jurisdictions serviced. - Ensures claims files are coded correctly and adequate documentation is made by claims examiners. ADDITIONAL FUNCTIONS and RESPONSIBILITIES - Performs other duties as assigned. - Supports the organization's quality program(s). SUPERVISORY RESPONSIBILITIES - Administers company personnel policies in all areas and follows company staffing standards and training recommendations. - Interviews, hires and establishes colleague performance development plans; conducts colleague performance discussions. - Provides support, guidance, leadership and motivation to promote maximum performance. QUALIFICATIONS Education & Licensing Bachelor's degree from an accredited college or university preferred. Licenses as required. Professional certifications as applicable to line of business preferred. Experience Six (6) years of claims experience or equivalent combination of education and experience required to include two (2) years claims supervisor experience. Skills & Knowledge - Thorough knowledge of claims management processes and procedures for multiple product lines - Excellent oral and written communication, including presentation skills - PC literate, including Microsoft Office products - Leadership/management/motivational skills - Analytical and interpretive skills - Strong organizational skills - Excellent interpersonal skills - Excellent negotiation skills - Ability to work in a team environment - Ability to meet or exceed Performance Competencies WORK ENVIRONMENT When applicable and appropriate, consideration will be given to reasonable accommodations. Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines Physical: Computer keyboarding, travel as required Auditory/Visual: Hearing, vision and talking The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time. Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace. If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

We are currently recruiting for a Multi-Lines Claims Adjuster to join our team remotely in Saint John, New Brunswick. The successful candidate will evaluate claims through loss investigation and negotiate settlements in accordance with provincial licensing requirements, while maintaining adequate production levels and customer relationships.

Key Responsibilities - Investigate and determine compensability on workers' compensation claims - Develop and implement effective claim resolution strategies - Support return-to-work efforts through medical and disability management - Evaluate and negotiate claim settlements and work with defense to handle litigation matters - Ensure compliance with RI statutes, regulations, and Beacon’s internal guidelines - Reserve, process, and manage claims payments accurately and efficiently What You Bring - Direct experience managing Rhode Island Workers’ Compensation claims is required - Experience handling MA and CT Workers’ Compensation claims is preferred - Deep understanding of workers’ comp laws, claims practices, and medical terminology - Excellent communication, negotiation, and decision-making skills - Bachelor’s degree and/or 3–5 years of Workers’ Compensation adjusting experience - Proficiency in Microsoft Office and modern claims systems Why Work Here: - Competitive Salary along with a broad range of compensation initiatives. - Comprehensive health plans, life insurance, and wellness programs. - Generous vacation time, plus telecommuting and flexible schedule options. - Retirement savings plan and 401(k) educational programs. - Access to learning and development opportunities for professional growth. - A friendly and supportive atmosphere where teamwork and knowledge sharing are prioritized. - Work-family balance supported through flexible arrangements. - Dedication to the health and wellness of our employees—Beacon is a proud recipient of multiple Worksite Wellness Awards. - Beacon is an equal opportunity employer. We believe that fostering a lasting culture of inclusion and belonging is the most effective way to attract, develop, and retain a diverse workforce.