• The Product SME is a senior techno-functional leader responsible for bringing deep healthcare operational expertise and product knowledge into the implementation lifecycle. • Ensure that product deployment decisions are grounded in sound workflow design. • Provide functional leadership across discovery, solution design, validation, and adoption activities. • Act as a trusted internal consultant and stakeholder-facing advisor.

Director of Business Development - West Coast (Remote/Full-time) As Director, they will guide sales team members to prospect new clients and initiate new business relationships. They will be required to represent ClinOne at industry-related conferences and trade shows. ClinOne is a suite of technologies created to improve access to mission-critical clinical study details, manage research site workflow, and provide patients with a solution to manage the clinical trial journey remotely. The company’s sole mission is to simplify and accelerate clinical trials through a single, unified central clinical trial operating system between sponsors, research sites and patients. Today, over 40 brands of pharmaceutical sponsors with studies that span over 55 countries rely on ClinOne’s technology. ClinOne is a fast-paced, results-focused environment – we are seeking team members who are passionate about their work, highly independent, energized and are committed to long-term journeys, continuously striving to be better performers. The Director of Business Development will have a proven track record in building productive client relationships in the clinical research, health sciences and technology industries. The Director is responsible for developing and implementing a comprehensive internal and external sales plan that would increase revenues and profits directly within assigned territory. The person in this position is expected to uphold the mission and values established by the organization while pushing the status quo forward. The person will design and deliver strong solution-driven capabilities and proposal presentations in collaboration with highly skilled clinical and operations personnel. They will create business opportunities through identifying client needs and proactively working with customer and project teams to resolve client concerns by creating specific action plans that support the customer and the project team. As Director, they will guide sales team members to prospect new clients and initiate new business relationships. They will be required to represent ClinOne at industry-related conferences and trade shows. Responsibilities: - Delivers on quarterly and annual sales goals. - Prospecting new opportunities with existing and prospective clients. Establish and maintain excellent rapport with future and current clients. - Collects and studies important information for proposal presentations. - Implements the strategic sales plan. - Diligently keeps CRM (Salesforce) updated. - Furnishes marketing advice and support. - Continuously evaluates the market to assess and improve ClinOne’s competitive profile in the industry. - Identifies industry trends that create new product opportunities and new market segments for ClinOne. - Assists in developing feasibility studies/business plans for new product development. - Assists in developing marketing campaigns. - Supports ClinOne’s mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and the code of ethical behavior. Competencies: - Strong written and verbal business acumen. - Strategic thinking. - Problem solving/analysis. - Financial management. - Customer/client focus. - Time management and organization. Travel: - Depending on location, travel may be primarily local during the business day, or may require up to 50% out-of-the-area and overnight travel. Required Education and Experience: - Bachelor’s degree in business, marketing or related field, Master’s degree preferred. - 5 years of sales experience in eClinical market.

• Provide strategic and operational leadership for a team of Medical Science Liaisons (MSLs) within an assigned U.S. region • Oversee regional KOL engagement strategy, coach and develop MSL talent, contribute to congress planning • Serve as a key liaison to cross-functional partners including Government Affairs, HEOR, Clinical Development, and Commercial • Ensure high-quality scientific engagement, insight generation, and KOL relationship development aligned with company medical strategy • Monitor regional performance metrics, insight quality, and CRM documentation standards

Role Description The Director of Bank Services provides strategic and operational leadership for all Bank Services functions, ensuring consistent execution, strong internal controls, regulatory compliance, and a high level of internal client support across the organization. This role directs the operational activities of all banking center staff, as well as all deposit operations support functions. The Director is responsible for ensuring policies and procedures are well documented and maintained in compliance with all applicable federal and state banking regulations. Emphasis is placed on delivering high-quality support to frontline banking center personnel and operational teams, enabling efficient and consistent service delivery. The Director collaborates closely with operational, compliance, and risk management teams to ensure strong internal controls are implemented and adhered to on a daily basis. This role requires an experienced leader with proven strength in project management, operational discipline, leadership, and effective communication. The Director is expected to manage complex initiatives, drive accountability, and continuously raise performance standards across the organization. Qualifications - Bachelor’s degree in business or a related field is required. - Four (4) years of experience in bank operations leadership can be used in lieu of degree. - Ten (10) years of experience in bank operations is required. - Three (3) years of experience managing bank operations departments and staff is required. - This position requires the applicant to live in one of the following states - Louisiana, Mississippi, Texas or Alabama. - Strong knowledge of bank operations, internal controls, and regulatory compliance. - Demonstrated ability to manage multiple priorities, projects, and deadlines simultaneously. - Proven leadership and supervisory skills with the ability to drive accountability and performance. - Experience with project management methodologies and leading operational or regulatory initiatives (preferred). - Ability to resolve immediate operational issues while maintaining a long-term strategic focus. - Strong analytical skills with the ability to review, interpret, and document operational and regulatory information. - Proficiency in Microsoft Office 365, including Excel; advanced data analysis and reporting skills preferred. - Ability to work efficiently across multiple systems and platforms concurrently. - Strong interpersonal, written, and verbal communication skills. - Occasional travel as required. Requirements - Lead and manage the Bank Services Operations Department and all assigned staff. - Ensure adherence to departmental processes, procedures, internal controls, and performance standards; monitor, track, and report production metrics. - Maintain well-documented, easy-to-understand, and accessible departmental policies and procedures. - Clearly document and communicate expectations on an ongoing basis. - Oversee staff training, cross-training, and knowledge management to ensure appropriate coverage and continuity. - Ensure a high level of internal customer support; document and analyze service requests to assess service levels and identify improvement opportunities. - Manage the departmental budget and prepare future budget forecasts to support service levels and strategic objectives. - Provide oversight of banking center operations in partnership with Retail and Banking Center Management. - Maintain strong working relationships to promote effective collaboration and consistent execution. - Collaborate to ensure banking center staff adhere to bank processes, procedures, and internal controls. - Ensure banking center policies and procedures are well documented, well managed, clearly communicated, and accessible to all employees. - Maintain a flexible, scalable department infrastructure to support bank growth. - Implement policies and procedures that support current and future operational infrastructure while ensuring appropriate user capabilities, efficient processes, and well-controlled risk. - Collaborate with operational, compliance, and risk teams to ensure processes, procedures, system capabilities, and risk assessments are properly documented and reported to appropriate committees. - Partner with IT and system-related teams to ensure operational systems function efficiently, issues are resolved timely, and corrective measures are implemented as needed. - Provide formal project management for Bank Services initiatives, including detailed project plans, assigned resources, action items, timelines, and budgets. - Lead and manage multiple concurrent projects, including process improvements, procedure enhancements, and regulatory initiatives. - Ensure timely project completion through effective resource utilization and accountability. - Maintain detailed project documentation and provide regular status and budget updates. - Actively participate in committee meetings to present and discuss project status, risks, and financial impacts. - Ensure Bank Services policies and procedures comply with all applicable federal and state regulatory requirements. - Monitor regulatory guidance to ensure timely and accurate implementation of Bank Services-related requirements. - Maintain clear, concise documentation to evidence compliance efforts. - Manage departmental responsibilities related to safety and soundness, compliance, and regulatory examination preparation and support. Company Description