Job Closed
This listing is no longer active.
Founded with the goal of modernizing how remote work is done, CamTalk Solutions partners with organizations that require dependable, well-trained remote teams. We focus on quality, accountability, and long-term growth—both for our clients and our workforce. Remote customer support and operations talent Workforce onboarding and readiness programs AI-supported efficiency and quality control Ongoing coaching and performance oversight CamTalk Solutions is committed to building a professional remote workforce that meets evolving industry standards while offering meaningful, flexible opportunities.
Entry-Level Customer Service Representative
Location
United States
Posted
57 days ago
Salary
0
Seniority
Entry Level
No structured requirement data.
Job Description
Entry-Level Customer Service Representative
CamTalk Solutions
Role Description CamTalk Solutions is a remote-first customer experience outsourcing company that partners with national service platforms and well-known brands. We specialize in providing flexible, entry-level customer support opportunities for students, early-career professionals, and individuals seeking supplemental income. Our unique CamTalk Workforce Hub offers guided onboarding, skills development, and access to internal programs where top-performing contractors can shadow our startup team to learn operations, recruiting, client management, and tech systems used to run a growing company. Key Responsibilities - Handle inbound customer service calls with professionalism and clarity - Assist with account questions, service updates, and general support - Follow client scripts and tools for each interaction - Maintain reliability and excellent attendance - Communicate with the CamTalk team through Slack when needed - Complete required training modules in the Workforce Hub Qualifications - Technical Requirements Requirements - Computer: Windows 11 (fully updated; no pending updates) - Memory: Minimum 12 GB RAM - Storage: 60 GB total / 40 GB available - Hard-wired Ethernet connection (Wi-Fi not permitted) - Minimum 30 Mbps download / 10 Mbps upload - Maximum latency: 50 ms - Monitors: Dual monitors required (2 total), 1920×1080 resolution - Webcam: Required - USB 3.0 Port: Required (for USB headset) - Workspace: Quiet, distraction-free environment Benefits - Flexible hours - 100% remote work - Performance rewards & incentives - Access to CamTalk company card for approved work-related needs (where applicable) - Opportunities to gain startup, operations, and business exposure - Bilingual candidates may earn higher rates - 1099 contractor role (no medical/dental benefits) - Background check required - Structured hiring process: assessment → async video → setup session → onboarding Company Description Founded with the goal of modernizing how remote work is done, CamTalk Solutions partners with organizations that require dependable, well-trained remote teams. We focus on quality, accountability, and long-term growth—both for our clients and our workforce. - Remote customer support and operations talent - Workforce onboarding and readiness programs - AI-supported efficiency and quality control - Ongoing coaching and performance oversight CamTalk Solutions is committed to building a professional remote workforce that meets evolving industry standards while offering meaningful, flexible opportunities.
Related Guides
Related Categories
Related Job Pages
More Customer Support Jobs
Role Description Construye tu carrera desde casa o otro lugar en Estados Unidos o Latinoamérica. ¿Te apasiona el mundo de los viajes y sueñas con una carrera flexible que te permita trabajar a tu ritmo? Esta es tu oportunidad para convertirte en Asesor de Viajes Independiente, ayudando a clientes a planificar experiencias inolvidables mientras desarrollas tu propio negocio. - Diseñar itinerarios personalizados para destinos nacionales e internacionales - Asesorar a clientes en cruceros, escapadas urbanas, viajes familiares y más - Colaborar con proveedores líderes en la industria turística - Utilizar herramientas digitales para gestionar reservas y atención al cliente Qualifications - Personas motivadas, organizadas y con pasión por el servicio - No se requiere experiencia previa en turismo - Dominio del español (inglés es un plus) - Mentalidad emprendedora y ganas de aprender Benefits - Formación completa y continua - Comisiones competitivas y bonificaciones por rendimiento - Acceso a plataformas profesionales de planificación de viajes - Flexibilidad total: trabaja desde casa, a tu ritmo, sin horarios fijos Company Description Affinity Travels es una boutique global de viajes especializada en crear experiencias personalizadas que celebran la cultura, la conexión y el estilo de vida elevado. No solo reservamos viajes: diseñamos historias que merecen ser contadas.
Customer Service Representative II
CorVel CorporationRaising the bar for care. Lowering risk for clients.
The Customer Service Representative is responsible for addressing client and/or provider inquiries via email, fax, telephonic, or written correspondence ensuring adherence to contractual and state guidelines as well as client instructions. This role requires internet upload and download speeds of at least 80Mbps. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: - Answer phone calls, return phone calls - Answer emails from clients, providers and internal referring offices - Review previous history of the provider in MedCheck, Scheck and SalesCloud - Consult with Supervisor or other departments to clarify answers to inquiries - Contact provider to discuss findings at the appropriate level - Maintain reports and spreadsheets as needed - Additional duties as assigned KNOWLEDGE & SKILLS: - Knowledge of Workers Compensation fee schedules and regulations - Effective verbal and written communication skills - Good organizational skills and ability to multitask - Detail oriented - Proficiency with Microsoft applications - Medical terminology and coding knowledge EDUCATION & EXPERIENCE: - High school diploma or equivalent - Customer service experience working in the Managed Care and Benefit Administration industries PAY RANGE: CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time. For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process. Pay Range: $15.26 - $23.28 per hour A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first. ABOUT CORVEL: CorVel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!). A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off. CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. #LI-Remote
• Answering incoming customer questions or concerns; researching any needed issues; and taking full ownership for responding to customers with resolutions for their issues within the time limit specified by company policy. • Handling sensitive or confidential customer data in a professional, responsible manner. • Providing quality service and support with billing, order placement and modification; refunds; system troubleshooting; or other service scenarios. • Using good judgment in resolving service issues. • Completing any special project assignments and assisting other departments during lower customer contact periods.
Job DetailsJob Location: Port Arthur, TX 77642Position Type: Full Time RegularJob Summary: The Career Support Specialist’s primary function is to register job seeker customers in the reception area and assist job seeker customers in the resource room with their employment needs. The Career Support Specialist is also responsible for administering assessment testing, assisting with center orientations and providing additional center support, as needed. This person must be familiar with all center services and activities/events to connect customers with career services, including co-enrollments in specialized workforce programs, as appropriate. The Career Support Specialist is expected to provide excellent customer service and perform all duties as assigned. Essential Functions: Assist job seekers in developing quality WorkInTexas (WIT) applications for employment by securing and recording information reflecting work qualifications based on experience, training, skills, abilities, interests and other factors relevant to proper selection for referral to suitable job openings. Review WIT applications for completeness and quality. Provide WIT technical assistance, as needed. Refer and guide applicants to suitable employment. Maintain customer data and documentation in WIT. Provide employment counseling to applicants who present unusual placement or job adjustment challenges. Interview clients and use/administer assessment tools to determine education, experience, skills, interest, and other relevant factors to fully explore client’s career development opportunities and possible training needs. Research and disseminate labor market information. Assist with delivery of center orientations. Provide additional center support, as assigned. Other Functions: Provide backup coverage for the Front Desk Receptionist. Monitor center customer flow and assist visitors appropriately. Able to react to change productively and handle other essential tasks as assigned Must be able and willing to work remotely as needed QualificationsQualifications and Requirements: Must have High School Diploma or equivalent. At least two (2) years of administrative/clerical experience. Must have good computer skills, including experience with MS Office suite Must have excellent verbal and written communication skills, demonstrated customer service skills. Preferred: Previous experience with WIT and/or The Workforce Information System of Texas (TWIST) software system. Bilingual (English/Spanish). Physical Demands: Must be able to read, write, and communicate both verbally and in written form to express and exchange ideas. While performing the responsibilities of this job, the employee must be able to access all components of work station and other office equipment. Frequent typing, writing, bending and twisting. Must be able to lift up to 10 pounds. Work Environment: Includes both a typical office environment, with minimal exposure to excessive noise or adverse environmental issues, and local travel, including exposure to heat, cold, inclement weather conditions, and occasional environmental hazards. Compliance Agreement: I have read the above and understand that it is intended to describe the general content of and requirements for performing this job. It is not an exhaustive statement of duties, responsibilities or requirements. I understand that reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. I also understand that my job description is subject to change and that this description does not preclude my supervisor's authority to add or change duties or responsibilities.




