Study Coordinator I - Bioanalytics Work Schedule - Monday - Friday (Day Shift) (Core hours are 9:00am-3:00pm Eastern with flexibility on start and end times around core hours.) This is a fully remote position and can sit anywhere in the US. Job Responsibilities: - Communicates and interacts with clients regarding study progress and reporting activities - Review and approve client supplied data transmission specifications - Address client comments and queries on data tables and reports - Participate in study-related meetings with clients and internal study teams - Collaborate with clients regarding report format requirements and transmission processes - Collaborate with clients regarding new service requests or changes to reporting scope - Learns to serve as the primary contact in communication with clients - Represent the Bioanalytical Study Coordination function in client visits, audits, and inspections as needed - Learns to support studies for key clients - Responsible for study report preparation and completion - Creates data tables and is responsible for result reporting to clients - Involved with quality review processes of data and reports including Quality Control and Quality Assurance reviews - Delivers results and study reports to clients - Obtains client approval for study finalization Minimum Qualifications: - Bachelors Degree - 3 or more years of experience in data analytics position Preferred Qualifications: - Bachelors Degree in a Science field (e.g. chemistry or biology) - 1 year or more experience preparing spreadsheet reports including tables Additional Job Standards: - Use word processing software, database, spreadsheet, and specialized software - Excellent communication and interpersonal skills - Excellent attention to detail - Ability to prioritize, organize, and manage time Application Window - 4/13 thru 4/26/26 Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. For more detailed information, please click here.  Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.

• Provide advanced analysis, troubleshooting, and resolution for end-user support requests across LOS, POS, and Process Automation systems. • Monitor ticket trends, identify recurring issues, and recommend process or training improvements. • Escalate and collaborate with development and product teams for complex system issues. • Assist with system administration tasks, including user setup, maintenance, and access management. • Support communication and training related to technology changes, enhancements, or system outages. • Maintain system documentation to capture solutions, root causes, and best practices. • Participate in special projects as a subject matter expert and provide input on process improvements. • Deliver exceptional customer service and serve as a trusted support resource for end users.

• Provides advanced first-line remote technical support to customers • Resolves issues within one or two low complexity modalities • Receives, documents, and prioritizes customer service requests • Documents all service activities thoroughly

Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We’re proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint. Work Shift: 8 Hours - Day Shifts (United States of America) Scheduled Weekly Hours: 40 Salary Range: $29.00 - $46.50Pay starts at $29 and increases by years of applicable experience. Union Position: No Department Details Experience with OnBase or RightFax highly preferred. Summary Performs routine healthcare information system and application support. Handles advanced application support issues in addition to standard application support. Job Description The Senior Applications Support Analyst provides mentoring to Application Support staff and promotes team concept. Possesses and maintains a broad knowledge of healthcare information systems and applications. Utilizes analytic skills and experiences to investigate and resolve or escalate support issues. Conducts, supervises and monitors training sessions. Acts as a liaison to assigned leaders and departments as well as providers in order to facilitate optimal use of applications. Researches, analyzes and makes recommendations for application workflow improvements. Establishes and documents standard operating procedures. Monitors the creation and maintenance of support documentation or on-line training courses. Performs installation, conversion, and maintenance of healthcare information system and applications. Works with outside vendors. Works with project leaders using project management principles to achieve specific outcomes. Reports up to date project status to leadership regularly. Resolves technical and functional application issues using analytical skills. Creates and analyzes reports created using various reporting mechanisms. Skillful and flexible at managing change. Project management, critical thinking, problem solving and strong communication skills are essential. Excellent interpersonal, and customer service skills, as well as strong presentation techniques required. Experienced with MS Office software suite. Willing to travel to off-site facilities and training/certification sessions. Advanced knowledge of specific application components. Demonstrates basic knowledge and support of Information Technology Infrastructure Library (ITIL) philosophies in daily work. When applicable, must possess knowledge in state and federal laws, rules and regulations. Qualifications Bachelor's degree required. Area of focus in information technology, healthcare, business, or related field preferred. Three years of relevant experience in application support, hardware or interface preferred. If applicable, Information Technology (IT) certification must be obtained within six months of date of hire and within three attempts of certification testing. Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org.