• Entwicklung und Implementierung von Embedded Systemen mit C oder C++ auf ARM Cortex-basierten Microcontrollern • Entwicklung und Optimierung von Linux-basierten Embedded Systemen • Entwicklung und Implementierung von Embedded Software auf Echtzeitbetriebssystemen (RTOS) • Integration von Sensoren, Aktoren und Kommunikationsschnittstellen • Analyse und Debugging von Software- und Hardwareproblemen

Description The Quality Systems Engineer at Hyper Solutions is responsible for maintaining and improving Hyper’s Quality Management System (QMS) while supporting supplier quality oversight and operational quality analytics across multiple manufacturing sites. This role ensures compliance with industry standards while helping scale quality systems and reporting infrastructure as Hyper continues to grow. This position plays a key role in transforming quality data into actionable insights that improve supplier performance, inspection processes, and operational efficiency. The Quality Systems Engineer works cross-functionally with operations, engineering, procurement, and quality teams to strengthen quality processes and support continuous improvement initiatives. Core Responsibilities - Maintain and improve the company’s Quality Management System (QMS) to ensure compliance with ISO 9001:2015 and related industry standards. - Manage and analyze quality datasets related to supplier performance, inspections, and manufacturing operations. - Develop and maintain quality dashboards and reporting tools to support performance monitoring and decision-making. - Support supplier quality oversight across multiple manufacturing sites and maintain supplier performance metrics. - Identify trends and insights from quality data to support operational and supplier improvement initiatives. - Design and implement improved inspection standards and quality control methodologies. Additional Responsibilities - Perform data validation, cleaning, and analysis to ensure accuracy of quality metrics and reporting. - Support root cause analysis and corrective action initiatives related to supplier or manufacturing quality issues. - Maintain documentation, procedures, and records required for QMS compliance and audit readiness. - Partner with operations, engineering, and procurement teams to improve quality processes and reporting visibility. - Support continuous improvement initiatives related to quality systems and operational efficiency. What You’ll Be Doing Day-to-Day - Managing and analyzing supplier quality and inspection data across multiple manufacturing sites. - Maintaining quality dashboards and reporting tools used by leadership and operational teams. - Supporting internal and supplier quality investigations through data analysis and reporting. - Updating QMS documentation and ensuring processes remain compliant with quality standards. - Collaborating with cross-functional teams to improve inspection processes and operational performance. Requirements - Bachelor’s degree in Engineering, Quality, Manufacturing, Data Analytics, or related technical field. - Minimum of 3+ years of experience working with quality systems or in a related field. - Experience managing large datasets and performing data analysis in operational or manufacturing environments. - Experience supporting supplier quality or manufacturing quality programs. - Strong analytical, problem-solving, and communication skills. Preferred - Experience with quality systems aligned with ISO 9001:2015 and/or ISO/IEC 17025. - Experience using data visualization or reporting tools such as Domo. - Experience working with ERP systems such as NetSuite. - Experience developing quality dashboards or reporting systems. - Familiarity with quality inspection processes and manufacturing quality controls. Why Hyper? Hyper Solutions is building next-generation infrastructure solutions that power rapidly expanding data center and high-performance computing environments. This role offers the opportunity to strengthen quality systems, improve operational data visibility, and support supplier and manufacturing quality performance. You’ll play an important role in scaling Hyper’s quality infrastructure while working closely with cross-functional teams to improve inspection processes, supplier performance, and operational efficiency. Hyper offers competitive benefits, including medical, dental, vision, and 401(k), along with opportunities for career growth. Location Onsite in Richmond, VA, or remote, depending on candidate location and business needs. Travel Estimated travel up to 20%. Compensation The anticipated minimum hiring range for this role is $90,000 -$110,000 per year. Actual salary varies due to factors that may include but not limited to relevant experience, skills, certifications, and location. This hire will be eligible for a discretionary bonus or incentive compensation. Variable compensation may depend on various factors, such as individual and organizational performance. Hyper Solutions is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other protected status under applicable laws. All applications will be used exclusively for selection purposes and handled confidentially by authorized personnel only. Your application may also be considered for other suitable positions within Hyper Solutions, Inc. Please note that Hyper Solutions is currently unable to offer visa sponsorship, and applicants must be authorized to work in the U.S. without the need for sponsorship now or in the future.

• Understand technical requirements for performance and uptime and ensure current and new infrastructure services support our objectives • Overseeing infrastructure deployments for new projects • Deliver technical services that meet stated requirements and standards • Producing documentation for existing and new projects and adhere to documentation standards • Implementation and management of backup and storage systems • Acting as a point of escalation for critical technical issues • Auditing and maintaining infrastructure configuration • Mentoring and supporting junior engineers

• Act as a senior escalation engineer responsible for resolving the most complex service issues across client environments, regardless of technology domain • Own issues through to resolution, reducing ticket reassignment, repeated escalations, and dependency on multiple teams • Provide deep technical support across core MSP platforms and infrastructure, including servers, cloud services, identity, endpoints, and networking • Serve as the primary escalation point for advanced networking and firewall issues when they arise, ensuring rapid and accurate resolution • Diagnose and resolve advanced issues across common MSP platforms, including: - Microsoft 365, Azure, and identity services - Active Directory, Exchange, and core server infrastructure - Virtualization platforms and hybrid environments - Networking and firewalls as a primary technical strength • Own troubleshooting end-to-end, from root cause analysis through resolution, without unnecessary dependency on other teams • Act as the lead escalation engineer for advanced networking issues when required, including: - Firewalls (Fortinet, SonicWall, Meraki, etc.) - VLANs, routing, switching, VPNs, NAT, and site-to-site connectivity • Design, configure, and troubleshoot infrastructure that spans on-prem, cloud, and hybrid environments, ensuring stability, security, and scalability • Resolve complex tickets directly rather than deferring or reassigning, improving customer experience and resolution time • Reduce recurring escalations by identifying systemic issues and driving permanent fixes • Produce clear documentation and resolution notes that raise the troubleshooting capability of L1/L2 engineers • Partner with service leadership to improve standards, workflows, and service velocity as GXA scales