Role Overview We are seeking an experienced Automation Engineer to design, build, and maintain internal automation solutions. This role is focused on improving operational efficiency, reducing manual effort, and ensuring reliable movement of data between systems and platforms. The successful candidate will be deeply skilled in automation engineering, systems integration, data management across platforms, webhooks, JSON, and workflow design. They will have strong hands-on experience with Microsoft Power Platform, Zapier, Make.com, Rewst, HaloPSA, Xero, and NinjaOne, and will be capable of delivering scalable, secure, and maintainable automation outcomes. Previous experience working within a Managed Services Provider environment is mandatory. The role requires someone who can work across technical and operational stakeholders, understand business processes quickly, and turn manual tasks into reliable automation solutions.

Title: Service Engineer I - Dearborn, MI, Services Location: Needs to be located within an hour of Dearborn United States Summary Hexagon’s Manufacturing Intelligence Business Area is seeking a Service Engineer to support customers throughout the state of Michigan. This is a remote, home-based position requiring regional travel to customer worksites within Michigan At Hexagon Manufacturing Intelligence, we empower industrial manufacturers to develop the disruptive technologies of today and the life-changing products of tomorrow. Our portfolio of advanced sensors, measurement technologies, factory automation, simulation, and analytics solutions enables precision, productivity, quality, and sustainability across manufacturing environments worldwide. Why Join Us? - Be part of a global leader in measurement technologies and digital reality solutions. - Work remotely while supporting customers across Michigan. - Collaborate with a forward-thinking team committed to innovation and customer success. - Gain exposure to advanced Coordinate Measuring Machines (CMM) and high-precision technologies. - Learn from experienced technical experts with deep product and industry knowledge. What You'll Do As a Service Engineer, you will play a critical role in ensuring customer success by installing, maintaining, troubleshooting, and optimizing high-precision Coordinate Measuring Machines (CMM) and related equipment. You will work independently in customer manufacturing environments, diagnose complex mechanical and electronic systems, and deliver exceptional service that strengthens long-term customer relationships. - - Install, repair, troubleshoot, calibrate, and maintain CMM systems at customer locations. - Diagnose mechanical, electrical, and software-related system issues and implement corrective actions. - Provide technical training and operational guidance to customers on machine operation and preventative maintenance. - Accurately document service activities and submit detailed service reports. - Partner cross-functionally with technical support and engineering teams to resolve complex issues. - Deliver high levels of customer satisfaction while managing service schedules effectively. - Travel throughout the Orlando territory (up to 100%) to support customer needs. - Lift and move equipment weighing up to 75 pounds unassisted and work a minimum of 40 hours per week, including overtime as required to meet customer needs. Qualifications - Must be located near Dearborn, MI. - Technical degree (Technical School, Associate, or Bachelor’s) in Electronics, Industrial Mechanics, Mechatronics, or related field, or Military Technical School training and experience. - Hands-on experience using hand tools and basic electrical test equipment. - Working knowledge of Microsoft operating systems. - Strong mechanical, electrical, and software troubleshooting capabilities. - Strong problem-solving skills and ability to work independently in dynamic environments. - Excellent communication and customer service skills. - Ability to regularly lift and move equipment weighing up to 75 pounds. - Prior experience with CMM equipment or industrial automation is preferred. Work Environment Employees must be able to perform each essential job function satisfactorily and, if requested, reasonable accommodation may be provided to enable employees with disabilities to perform essential job functions, absent undue hardship. This role is primarily field-based, supporting customers at manufacturing and industrial worksites across Michigan. - Frequently required to stand, walk, bend, kneel, and work in industrial environments. - Regularly lift and/or move equipment up to 75 pounds. - Manual dexterity required for tool usage, keyboard use, and equipment handling. - Specific vision abilities required include close vision, depth perception, and focus adjustment. - Frequently communicates with customers and internal teams. - Noise levels may range from low to moderate in customer facilities. - Personal Protective Equipment (PPE) provided as required. - Travel required up to 100% within Michigan. What We Offer - Competitive salary with performance-based bonus opportunities. - Comprehensive healthcare benefits (medical, dental, vision), including Health Savings Accounts (HSA) with employer contributions. - Paid time off (PTO), including holidays and parental leave. - 401(k) with generous employer match and tuition reimbursement to support your professional development. - Access to supplemental health benefits, legal assistance, commuter benefits, and identity protection plans. - Opportunities to grow and move within a global company known for innovation and employee development. #LI-AK1 #LI-Remote Apply now Hexagon Manufacturing Intelligence does not accept unsolicited candidates, CVs, or resumes from agencies or third parties. All candidate profiles must be submitted through our SuccessFactors system and approved in advance by the Global Talent Acquisition team. Any CVs/resumes sent outside this process will be considered the property of Hexagon, and no placement fees will be paid. Information at a Glance Division: Stationary Metrology Job Title: Service Engineer I - Dearborn, MI Job Function: Technical Service & Support Job Location (Short): Novi, MI, USA, 48377 Workplace Type: Remote Workplace Details: Needs to be located within an hour of Dearborn, MI Req ID: 2702

• Supporting the Team Leader in carrying out fire damper inspections and drop testing • Cleaning commercial kitchen extract systems in accordance with TR19 Grease standards • Identifying and reporting defects • Ensuring all works are completed safely and to a high professional standard • Assisting with site set-up and safe system of work implementation • Access equipment use • Completion of accurate reports with photographic evidence

• Carry out planned annual fire damper inspections across the South West • Ensure vital life safety systems are in top working order • Use digital system "Boris" to record findings • Inspect up to 40 dampers per day