Job Closed
This listing is no longer active.
S3, also known as Shared Service Solutions, is a specialized consulting firm that provides regulatory, compliance, and quality assurance services in different i
Member Service Representative, Bilingual
Location
Wyoming
Posted
48 days ago
Salary
$21 / hour
Seniority
Junior
Job Description
Member Service Representative, Bilingual
S3 - Shared Service Solutions
• Answers phone calls and utilizes knowledge of credit union products, data systems, and web-based applications to provide information, answer questions, and assist with requests and concerns for both English and Spanish speaking member and non-member callers • Completes required member verification, reviews accounts, relay company and credit union policy/procedures, and communicates with management or other S3 teams/departments as needed to remedy member service issues in a remote environment • Handles calls related to all career path queues including digital, cards, and loans and processes related transactions • Facilitates and translates conversations between Spanish speaking callers and other queues or departments as needed • Corresponds with other departments and management through email for additional requests or research • Additional job-related projects and duties as assigned by management
Job Requirements
- Bilingual in English/Spanish (conversational Spanish with knowledge of basic banking/financial terminology is preferred)
- 6 months of experience in customer service is preferred
- Excellent written and verbal communication
- Thrives in a fast-paced customer service environment
- Must be highly organized and detail oriented
- Ability to work independently and prioritize work effectively
- Ability to navigate and utilize multiple platforms/computer software simultaneously
- Experience in a remote work environment with dual monitors is a plus
- Works well in a structured and procedure driven position
Benefits
- Group medical, dental, and vision coverage insurance
- Generous Paid Time Off
- Up to 11 Paid Holidays Per Year
- 401(k) With Employer Match and Discretionary Contribution
- Employee Referral Program
- Wellness Programs
- Peer-to-Peer Recognition Program
Related Guides
Related Categories
Related Job Pages
More Bilingual Jobs
Medical Virtual Assistant (Bilingual - Haitian Creole & English)
QuickTeamWe provide businesses with virtual employees to help them save time and money!
QuickTeam is a remote staffing company connecting talented virtual professionals with growing healthcare organizations in the United States. Our team supports medical practices by providing highly skilled Virtual Assistants who help streamline administrative operations and improve patient experience. We are currently looking for a Bilingual Medical Virtual Assistant (Creole & English) who can support a US-based healthcare client. Role Overview As a Medical Virtual Assistant, you will provide remote administrative support to a healthcare practice. This includes assisting with patient coordination, managing records, scheduling appointments, and supporting telehealth operations. Virtual medical assistants help clinics run efficiently by handling essential administrative tasks and patient communication remotely. Start Part Time: 20 to 30 hrs/week Pay: $7.00 to $9 / hour - depending on experience Willing to work on EST Hours
Medical Virtual Assistant (Bilingual - Haitian Creole & English)
QuickTeamWe provide businesses with virtual employees to help them save time and money!
QuickTeam is a remote staffing company connecting talented virtual professionals with growing healthcare organizations in the United States. Our team supports medical practices by providing highly skilled Virtual Assistants who help streamline administrative operations and improve patient experience. We are currently looking for a Bilingual Medical Virtual Assistant (Creole & English) who can support a US-based healthcare client. Role Overview As a Medical Virtual Assistant, you will provide remote administrative support to a healthcare practice. This includes assisting with patient coordination, managing records, scheduling appointments, and supporting telehealth operations. Virtual medical assistants help clinics run efficiently by handling essential administrative tasks and patient communication remotely. Start Part Time: 20 to 30 hrs/week Pay: $7.00 to $9 / hour - depending on experience Willing to work on EST Hours
Porting Coordinator
Acquire IntelligenceWe’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Known for our commitment to safety, flexibility, and innovation, we strive to be the partner of choice for businesses looking to leverage the best global BPO and AI resources. Our employee value proposition, "Come for a career, stay for the fun," underscores our commitment to a vibrant, inclusive, and engaging work environment.
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! DUTIES AND RESPONSIBILITIES - Work within and contribute to a high performing team providing excellence support and customer service - Understand customers’ needs and expectations and offer solution and support - Adjust the level of support in accordance with the business needs - Work with the management team to stay updated on product knowledge and be informed of any changes in company policies - Ensure all processes are performed as per procedure, follow monitoring and escalation procedures relative to the appropriate SLA - Comply with standard program and company policies and procedures - Assist other team members and performs other duties as necessary - Provide first-line customer liaison, coordinating second-line and third-party support groups - Maintain all ticketing systems, recording and tracking of incidents, service requests and complaints - Making initial assessment of tickets, attempting to resolve them or refer them to other team groups based on agreed service levels - Managing the case life-cycle, including closure and verification of tickets - Providing management information and recommendations for service improvement Join the A-Team and experience the A-Life!
Psychiatric Mental Health Nurse Practitioner
Blackbird HealthBlackbird Health is a mental healthcare practice that specializes in providing care for children and young adults with school-related, developmental, and social challenges. As an e
Title: Psychiatric Mental Health Nurse Practitioner - PMHNP - W2 Location: Sterling, Virginia Job Description: About Blackbird Health Blackbird Health is clinician-founded, owned, and operated by dedicated professionals. We believe that providing the best care for children starts with building the best possible team. We deliver virtual and in-person mental health services across Pennsylvania, Virginia, and New Jersey—and we’re growing into new markets in 2026. At Blackbird, we take a whole-child approach, looking at how the brain, body, and behavior interact to address the root causes of challenges, not just the symptoms. Every role matters here, and you’ll join a collaborative, supportive, and innovative team that’s shaping the future of pediatric mental health care. If you’re passionate about helping children and families while growing your career, Blackbird is the place to make an impact. Join us and help change mental health care for children for the better! Position Summary Blackbird Health is looking for a Psychiatric Mental Health Nurse Practitioner to join our team in Sterling, VA. You'll collaborate with an interdisciplinary team to deliver comprehensive psychiatric evaluations, treatment planning, and medication management for children, adolescents, and young adults, and be empowered to make a tangible difference in the lives of young patients and their families. Why You'll Love This Role This role is a great fit for clinicians who want: - A predictable base salary with the ability to earn more by taking on additional patients - Part-time W-2 employment with full benefits — healthcare, 401(k) and generous paid time off - A hybrid model with flexible scheduling that fits your life - A collaborative, mission-driven team that supports your growth - The chance to make a real difference for children, adolescents and families through integrated care Employment Options Available Part-time position for licensed Psychiatric Mental Health Nurse Practitioners. W-2 Employee - Part-Time (20 hours/week) - Commitment: 20 hours per week total: 17 clinical hours + 3 non-clinical hours - Schedule: Flexible within business needs, emphasizing after 4pm weekdays and weekends - Work Model: Hybrid - Minimum 10 clinical hours onsite at Sterling clinic - Remaining 7 clinical hours can be conducted remotely - 3 non-clinical hours completed remotely Compensation & Benefits Total Earning Potential: Up to $175,000+ annually This role offers a rare combination of income stability and growth potential—a guaranteed base salary with the flexibility to increase your earnings based on your availability and interest. Base Salary: $72,500 for part-time schedule (20 hours/week) - Guaranteed income with predictable scheduling - 17 clinical hours (minimum 10 onsite at Blackbird Health Clinic, 7 can be remote) + 3 non-clinical hours per week - Minimum 10 hours during core hours (afternoons & evenings ET weekdays and/or weekends) - Non-clinical time completed remotely Additional Earnings: Earn $100 per clinical hour for additional patients beyond your base caseload - Flexibility to increase income based on your availability and interest - Additional hours can be conducted virtually Benefits: Full benefits package including medical, dental, vision, 401K with employer match Paid time off: Generous paid time off plus 11 company holidays Development: Ongoing clinical support and professional development What makes you, you: - Mission-Driven: You are passionate about transforming behavioral health for youth and committed to delivering high-quality, compassionate psychiatric care. - Clinically Excellent: You have experience working with children and adolescents as a psychiatric nurse practitioner and have practiced independently at the top of your scope for at least one year under licensure. You bring clinical expertise with a warm, patient-centered approach. - Relationship-Focused: You excel at building meaningful connections with patients and families, taking the time to understand their needs, provide education, and create a trusting therapeutic relationship that supports engagement in treatment. - Collaborative: You thrive in team-based environments and love working alongside psychotherapists, specialists, and interdisciplinary colleagues to deliver integrated, comprehensive care. - Growth-Oriented: You are open to feedback and eager to learn and grow in a supportive clinical community where best practices and professional development are prioritized. - Tech-Savvy: Skilled in facilitating both in-person and virtual sessions with strong technical proficiency (Google Suite, EMR systems, virtual platforms) How you'll make an impact: - Provide Comprehensive Psychiatric Care: Conduct thorough psychiatric evaluations, assessments, and diagnoses for children, adolescents, and young adults. Develop personalized treatment plans and provide medication management that addresses the unique needs of each patient. - Build Meaningful Therapeutic Relationships: Spend the necessary time with patients and families to truly understand their experiences, educate them about treatment options, and provide ongoing support. Build connection and trust that keeps patients engaged in their care journey. - Drive Patient Progress & Safety: Monitor patient progress against care goals, adjusting treatment plans as needed to ensure positive outcomes. Take the necessary steps to keep patients safe, intervening proactively when concerns arise. - Collaborate for Integrated Care: Work closely with therapists and other healthcare professionals to create integrated treatment plans that address the whole child. Participate in weekly team and supervisory clinical meetings to ensure coordinated, high-quality care. - Educate & Empower Families: Provide consultation and education to patients and their families, helping them understand diagnoses, treatment options, and how to support their child's mental health journey. - Ensure Clinical Excellence & Compliance: Oversee diagnostic testing including digital and lab results. Maintain thorough, HIPAA-compliant records of patient meetings and progress. The basics you'll need: - Master's Degree from an accredited nursing program - PMHNP-BC certification - At least one year of independent psychiatric experience working under licensure - Active Virginia PMHNP/APRN license - DEA license and State Prescriptive Authority - Own your own phone, computer, and high-speed internet - Flexibility to work during Blackbird's core after-school hours: after 4pm ET during the week and/or weekends - Ability to work onsite at Sterling clinic for minimum 10 clinical hours per week Why Blackbird is unique: - Immediate patient referrals with guaranteed caseload - start seeing patients right away - Flexible scheduling within business needs - set your own hours with emphasis on after-school and weekend availability - Full administrative support - we handle credentialing, billing, insurance, and EMR so you can focus on clinical care - Paid weekly clinical consultation - ongoing support and skill development built into your schedule - Professional Liability Insurance covered - Career growth opportunities with increasing responsibilities and leadership pathways as you grow with us Salary Range $72,500 - $175,000 USD Join us! To raise the standard of pediatric mental health care through accurate understanding and precise treatment that reflect how each child’s brain, body, and behavior work together. “It's so rare to find comprehensive care like this---from testing to therapy to med management (and more)--all in one place. In addition, the school advocacy support we receive is unprecedented. We no longer feel like we are managing things alone.” Fostering an inclusive environment: Blackbird is committed to cultivating and preserving a culture of inclusion and belonging. We are able to grow and learn better together with a diverse team of employees. In recruiting for our team, we welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran status, color, religion, disability, sexual orientation and beliefs. Blackbird provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type. If you need a reasonable accommodation during the application or interview process. Our patient support team is busy helping children and families, please do not call or email them about your application — this helps us process your application more efficiently.

