Appfire logo
Appfire

Appfire is a computer software company that has been recognized as a “global authority” on Atlassian products and software. As an employer, the company aims

Product Support Manager

Location

Poland

Posted

68 days ago

Salary

0

Seniority

Lead

No structured requirement data.

Job Description

Product Support Manager

Appfire

At Appfire, we believe that great work happens when people get to choose how they work. After 20 years of creating software that empowers teams to break silos and collaborate seamlessly, we've learned that one size does not fit all. That’s why at Appfire, you choose. Choose to work where you thrive: Whether from home, in one of our offices, or while exploring the world, you decide where you’re most productive. From hardware and software to access to two decades of collective wisdom on working effectively in a remote-first company, we’ve got you covered. Choose to balance your life without compromise: Plan your workday around your needs and what matters most to you. Enjoy flexible time off without the hassle of complicated approvals. From day one, we trust you to deliver quality work without sacrificing your personal life, hobbies, loved ones, and well-being. Choose to grow on your terms: Take charge of your professional growth with access to online learning platforms, facilitated training, leadership programs, and internal hackathons. Collaborate with a global team to gain fresh perspectives. When you're ready for a new challenge, our internal mobility program is here to support your journey. No one knows you better than you do. So join us and customize your experience. Choose how you want to work. Choose Appfire. Due to Appfire's exponential growth, we are seeking a talented and experienced professional to join our team as a Product Support Manager in the Product Support team. In this significant role, you will lead teams, define, plan, and direct support deliverables for multiple Appfire enterprise-class products. There will be many opportunities to showcase your deep technical knowledge, people management, keen analytical and problem-solving skills, and organizational skills. You will have the opportunity to work with Appfire’s growing list of enterprise customers and flagship products. Responsibilities Technical area: - YOwn end-to-end team delivery results (quality, SLA adherence, customer satisfaction, operational efficiency). - Monitor team performance and ensure accountability for outcomes. - Drive continuous improvement in support processes, tooling, and customer experience. - Oversee major customer escalations and ensure timely and professional resolution. - Collaborate closely with Product Management and Engineering teams to address systemic issues, improve product quality, and ensure customer feedback translates into actionable improvements. - Partner with other Support Managers across regions to align on strategic priorities, share best practices, and drive global support excellence initiatives. - Ensure knowledge base documentation remains accurate, complete, and up to date. - Operate within established ITSM methodologies to manage incidents, problems, and change-related processes. - Ensure effective execution of the 24x5 global support model, working standard business hours during the week, with flexibility to participate in a rotating weekend on-call coverage (currently approximately once per month, with potential to decrease as the team scales). People management area: - Plan, identify, and set up personal growth opportunities for the team. - Perform monthly OKR driven performance reviews of direct reports. - Lead a team with a strong focus on ownership and accountability. - Contribute to recruiting, orienting, and training new employees. - Ensure a safe, secure, and legal work environment for direct reports. Qualifications - Proven experience leading a technical support or service team within the software industry (preferably SaaS or enterprise applications). - Be accountable, take ownership, and have a strong customer focus. - Solid understanding of enterprise-level applications and customer environments. - Proven effective performance of Level 1–3 support engineers by monitoring outcomes, setting clear expectations, and driving accountability for high-quality issue resolution. - Experience working within ITSM frameworks (ITIL knowledge is a plus). - Strong understanding of support metrics and operational performance management. - Ability to handle customer escalations with professionalism and confidence. - Strong analytical skills and a structured approach to problem-solving. - Excellent written and verbal communication skills in English (B2+/C1 level). - Knowledge of Atlassian ecosystem products is a strong advantage. We offer: Financial benefits - Every Appfire employee is eligible for company equity. - Home Office allowance – 200 PLN/month to cover your electricity and internet bills. - MyBenefit Platform – 150 PLN/month to spend on shopping, culture and entertainment, Multisport, travel, and more. - Lunch Card – 300 PLN/month to spend on groceries/restaurants (excluding alcohol and other excise duty items). Skills development benefits - Access to the Appfire University learning platform – a hub of knowledge, interactive resources, and engaging instructor-led courses designed to fuel your learning journey with unparalleled depth and accessibility. - English language courses. PTO, health & well-being - 26 working days of paid annual leave, regardless of years of experience. - Wellness Days – additional time off each month to recharge and take care of yourself. - Private healthcare. - Life Insurance. Volunteering - 3 fully paid days each year to participate in Appfire’s Corporate Social Responsibility (CSR) Program. Other - Indefinite Employment contract from day one, no trial periods. #LI-Remote About Appfire A people-first approach to business Since its inception, Appfire has been a remote-first company. With 850+ employees (who we call fireflies) across 28 countries, we foster an environment where everyone is respected. We invest in team members by ensuring they grow professionally and personally. Making an impact At Appfire, CSR means embedding purpose, responsibility, and impact into everything we do. We use our people, products, and partnerships to make a meaningful difference in the world, we act responsibly as a business, and we empower communities while strengthening our skills and culture and fostering belonging across Appfire. In 2015, Appfire joined the Pledge 1% network of organizations committed to philanthropy. Appfire has since grown our Pledge 1% program to include all four pledge types — product, profit, equity, and employee time. We were among the first to do this, and we’re proud that Pledge 1% is part of our evolution. Our business Appfire mission to equip and connect every team so they can plan and deliver their best work. We are committed to building a durable, multi-generational business, and to evolving, innovating, and scaling in a way that ensures stability and opportunity for years to come What’s our secret sauce? - We follow teams. We do our research and build software that solves real-life collaboration challenges while being easy to implement and a joy to use. We’re proud to support over 20,000 customers and growing, including 55% of the Fortune 500. From the entertainment delivered by Netflix to the devices crafted by Samsung, and Dell Technologies and the financial transactions handled by Visa, Edward Jones, and US Bank, Appfire’s technology is indispensable. Our products also play a pivotal role in streamlining operations and fostering innovation at companies like Tesla and significant institutions such as NASA, Boeing, and many more. - We enhance. Our software is designed to give developers, knowledge workers, and teams the ability to extend and get greater value from the platforms they’ve invested in and enjoy. So far, our solutions extend and enhance the capabilities offered by Atlassian, Microsoft, monday.com, and Salesforce. - We build bridges and invest in our partners. Appfire's success is underscored by its channel program as its primary path to market. Today, Appfire has a dedicated Channel team supporting 800+ channel partners. - We make security and privacy a priority, but we also keep it simple for our customers. We’ve achieved International Organization for Standardization (ISO) 27001 and ISO 27017 and System and Organization Controls (SOC) SOC 2, Type I and SOC 2, Type II certifications. Our award-winning Appfire Trust Center, offers our customers, partners, and prospects the latest security, privacy, and compliance information, including pre-completed questionnaires (CAIQ, SIG, and VSA) with an accelerated NDA process and just one EULA to cover it all. Market recognition Appfire has been consistently recognized for company growth, culture, corporate social responsibility, and product excellence and has been included among the Deloitte Technology Fast 500, Inc. Best Workplaces, BuiltIn Best Places to Work, and Inc. 5000. Learn more about our accomplishments, which would not be possible without our team members, partners, and customers: https://appfire.com/awards. Equal Employer Opportunity (EEO) Appfire is an equal opportunity employer and does not discriminate based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, or any other protected characteristic as defined by applicable law. Our commitment extends to all employment practices, including recruitment, hiring, training, promotion, compensation, benefits, and termination.

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Appfire logo

Director of Product Management

Appfire

Appfire is a computer software company that has been recognized as a “global authority” on Atlassian products and software. As an employer, the company aims

Product Manager68 days ago

At Appfire, we believe that great work happens when people get to choose how they work. After 20 years of creating software that empowers teams to break silos and collaborate seamlessly, we've learned that one size does not fit all. That’s why at Appfire, you choose. Choose to work where you thrive: Whether from home, in one of our offices, or while exploring the world, you decide where you’re most productive. From hardware and software to access to two decades of collective wisdom on working effectively in a remote-first company, we’ve got you covered. Choose to balance your life without compromise: Plan your workday around your needs and what matters most to you. Enjoy flexible time off without the hassle of complicated approvals. From day one, we trust you to deliver quality work without sacrificing your personal life, hobbies, loved ones, and well-being. Choose to grow on your terms: Take charge of your professional growth with access to online learning platforms, facilitated training, leadership programs, and internal hackathons. Collaborate with a global team to gain fresh perspectives. When you're ready for a new challenge, our internal mobility program is here to support your journey. No one knows you better than you do. So join us and customize your experience. Choose how you want to work. Choose Appfire. About the role Appfire is seeking a talented Director of Product Management, responsible for maximizing the business and customer impact of one or more applications. This role is ideal for a strategic leader who thrives on understanding and optimizing interconnected systems within a business while also being unafraid to engage hands-on when necessary. The ideal candidate will prioritize long-term, sustainable solutions over quick tactical fixes, fostering a culture of innovation and continuous improvement. The Director leads and develops Product Managers, sets clear priorities across competing initiatives, and partners with cross-functional teams to deliver sustainable growth, customer value,e and operational efficiency. You will report to the Vice President of Product Management and be a member of the Product Management organization at Appfire. Please note that this role is part of a team that crosses differing time zones, so reasonable schedule flexibility is required on a daily basis. Your everyday tasks will include: - - Systems Thinking: Develop and implement product strategies that address business challenges through comprehensive systems and processes, ensuring all parts of the business are considered and optimized. - Strategic Product Management: Define the product vision and roadmap, focusing on long-term goals and ensuring alignment with broader business objectives. - Portfolio Management: Align multiple product investments to company goals, market opportunities and financial targets - Cross-Functional Collaboration: Work closely with teams across the organization, including engineering, operations, and customer support, to create solutions that address pervasive problems in target markets. - Leadership & Mentorship: Lead and mentor a team of product managers, encouraging a culture of deep thinking and problem-solving. - Hands-On Engagement: While maintaining a high-level strategic focus, be willing to roll up your sleeves to dive into specific problems, offering both leadership and practical solutions. - Data-Driven Decision Making: Leverage data and analytics to inform product decisions, ensuring they are backed by comprehensive analysis and insight. Understands key SaaS benchmarks and how to use them to make product decisions. Skills and experience you'll need to succeed: - - Experience: Proven strong and solid hands-on experience in product management, with a significant portion in a leadership role. Demonstrated experience in applying systems thinking to complex business challenges. Portfolio management experience is a plus. - Strategic Vision: Proven ability to develop and execute product strategies that align with long-term business objectives. - Leadership Skills: Experience leading cross-functional teams and mentoring product managers, with a focus on developing strategic and systems-oriented thinking.Guide product managers in defining problems, validating solutions, and delivering customer and business value. - Technical Acumen: Strong understanding of the technical aspects of product development, with the ability to engage with engineering teams at a deep level. - Problem-Solving: A track record of solving complex business problems through innovative and sustainable systems, rather than short-term tactics. - Communication: Exceptional ability to communicate complex ideas clearly and persuasively to both technical and non-technical stakeholders. - Hands-On Approach: Willingness to dive into details and work hands-on when needed to drive product success. - Nice to have: Experience managing products at different lifecycle stages simultaneously and operating in scaled or multi-product organizations with more than 50 products Beyond the resume skills that match our culture and this role: - You are dedicated to elevating client and co-worker experiences, knowing that exceptional work centers on serving others. - You adapt swiftly to new business demands, understanding that change fuels collective and individual growth. - You excel in communication, effectively connecting in remote/hybrid environments using tools like Slack, Zoom, and G Suite and through occasional in-person events. - You have exceptional coaching, mentoring, and people development skills. We offer: - 25 paid days off, regardless of years of experience - Private healthcare - Sofia public transport card - Multisport card - Development opportunities via our Appfire University Disclaimer: The responsibilities outlined in this job posting are intended to provide a general overview of the role. Additional duties may be assigned as needed to meet the needs of the business. #LI-R About Appfire A people-first approach to business Since its inception, Appfire has been a remote-first company. With 850+ employees (who we call fireflies) across 28 countries, we foster an environment where everyone is respected. We invest in team members by ensuring they grow professionally and personally. Making an impact At Appfire, CSR means embedding purpose, responsibility, and impact into everything we do. We use our people, products, and partnerships to make a meaningful difference in the world, we act responsibly as a business, and we empower communities while strengthening our skills and culture and fostering belonging across Appfire. In 2015, Appfire joined the Pledge 1% network of organizations committed to philanthropy. Appfire has since grown our Pledge 1% program to include all four pledge types — product, profit, equity, and employee time. We were among the first to do this, and we’re proud that Pledge 1% is part of our evolution. Our business Appfire mission to equip and connect every team so they can plan and deliver their best work. We are committed to building a durable, multi-generational business, and to evolving, innovating, and scaling in a way that ensures stability and opportunity for years to come What’s our secret sauce? - We follow teams. We do our research and build software that solves real-life collaboration challenges while being easy to implement and a joy to use. We’re proud to support over 20,000 customers and growing, including 55% of the Fortune 500. From the entertainment delivered by Netflix to the devices crafted by Samsung, and Dell Technologies and the financial transactions handled by Visa, Edward Jones, and US Bank, Appfire’s technology is indispensable. Our products also play a pivotal role in streamlining operations and fostering innovation at companies like Tesla and significant institutions such as NASA, Boeing, and many more. - We enhance. Our software is designed to give developers, knowledge workers, and teams the ability to extend and get greater value from the platforms they’ve invested in and enjoy. So far, our solutions extend and enhance the capabilities offered by Atlassian, Microsoft, monday.com, and Salesforce. - We build bridges and invest in our partners. Appfire's success is underscored by its channel program as its primary path to market. Today, Appfire has a dedicated Channel team supporting 800+ channel partners. - We make security and privacy a priority, but we also keep it simple for our customers. We’ve achieved International Organization for Standardization (ISO) 27001 and ISO 27017 and System and Organization Controls (SOC) SOC 2, Type I and SOC 2, Type II certifications. Our award-winning Appfire Trust Center, offers our customers, partners, and prospects the latest security, privacy, and compliance information, including pre-completed questionnaires (CAIQ, SIG, and VSA) with an accelerated NDA process and just one EULA to cover it all. Market recognition Appfire has been consistently recognized for company growth, culture, corporate social responsibility, and product excellence and has been included among the Deloitte Technology Fast 500, Inc. Best Workplaces, BuiltIn Best Places to Work, and Inc. 5000. Learn more about our accomplishments, which would not be possible without our team members, partners, and customers: https://appfire.com/awards. Equal Employer Opportunity (EEO) Appfire is an equal opportunity employer and does not discriminate based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, or any other protected characteristic as defined by applicable law. Our commitment extends to all employment practices, including recruitment, hiring, training, promotion, compensation, benefits, and termination.

Bulgaria
Appfire logo

Director of Product Management

Appfire

Appfire is a computer software company that has been recognized as a “global authority” on Atlassian products and software. As an employer, the company aims

Product Manager68 days ago

At Appfire, we believe that great work happens when people get to choose how they work. After 20 years of creating software that empowers teams to break silos and collaborate seamlessly, we've learned that one size does not fit all. That’s why at Appfire, you choose. Choose to work where you thrive: Whether from home, in one of our offices, or while exploring the world, you decide where you’re most productive. From hardware and software to access to two decades of collective wisdom on working effectively in a remote-first company, we’ve got you covered. Choose to balance your life without compromise: Plan your workday around your needs and what matters most to you. Enjoy flexible time off without the hassle of complicated approvals. From day one, we trust you to deliver quality work without sacrificing your personal life, hobbies, loved ones, and well-being. Choose to grow on your terms: Take charge of your professional growth with access to online learning platforms, facilitated training, leadership programs, and internal hackathons. Collaborate with a global team to gain fresh perspectives. When you're ready for a new challenge, our internal mobility program is here to support your journey. No one knows you better than you do. So join us and customize your experience. Choose how you want to work. Choose Appfire. About the role Appfire is seeking a talented Director of Product Management, responsible for maximizing the business and customer impact of one or more applications. This role is ideal for a strategic leader who thrives on understanding and optimizing interconnected systems within a business while also being unafraid to engage hands-on when necessary. The ideal candidate will prioritize long-term, sustainable solutions over quick tactical fixes, fostering a culture of innovation and continuous improvement. The Director leads and develops Product Managers, sets clear priorities across competing initiatives, and partners with cross-functional teams to deliver sustainable growth, customer value,e and operational efficiency. You will report to the Vice President of Product Management and be a member of the Product Management organization at Appfire. Please note that this role is part of a team that crosses differing time zones, so reasonable schedule flexibility is required on a daily basis. Your everyday tasks will include: - - Systems Thinking: Develop and implement product strategies that address business challenges through comprehensive systems and processes, ensuring all parts of the business are considered and optimized. - Strategic Product Management: Define the product vision and roadmap, focusing on long-term goals and ensuring alignment with broader business objectives. - Portfolio Management: Align multiple product investments to company goals, market opportunities and financial targets - Cross-Functional Collaboration: Work closely with teams across the organization, including engineering, operations, and customer support, to create solutions that address pervasive problems in target markets. - Leadership & Mentorship: Lead and mentor a team of product managers, encouraging a culture of deep thinking and problem-solving. - Hands-On Engagement: While maintaining a high-level strategic focus, be willing to roll up your sleeves to dive into specific problems, offering both leadership and practical solutions. - Data-Driven Decision Making: Leverage data and analytics to inform product decisions, ensuring they are backed by comprehensive analysis and insight. Understands key SaaS benchmarks and how to use them to make product decisions. Skills and experience you'll need to succeed: - - Experience: Proven strong and solid hands-on experience in product management, with a significant portion in a leadership role. Demonstrated experience in applying systems thinking to complex business challenges. Portfolio management experience is a plus. - Strategic Vision: Proven ability to develop and execute product strategies that align with long-term business objectives. - Leadership Skills: Experience leading cross-functional teams and mentoring product managers, with a focus on developing strategic and systems-oriented thinking.Guide product managers in defining problems, validating solutions, and delivering customer and business value. - Technical Acumen: Strong understanding of the technical aspects of product development, with the ability to engage with engineering teams at a deep level. - Problem-Solving: A track record of solving complex business problems through innovative and sustainable systems, rather than short-term tactics. - Communication: Exceptional ability to communicate complex ideas clearly and persuasively to both technical and non-technical stakeholders. - Hands-On Approach: Willingness to dive into details and work hands-on when needed to drive product success. - Nice to have: Experience managing products at different lifecycle stages simultaneously and operating in scaled or multi-product organizations with more than 50 products Beyond the resume skills that match our culture and this role: - You are dedicated to elevating client and co-worker experiences, knowing that exceptional work centers on serving others. - You adapt swiftly to new business demands, understanding that change fuels collective and individual growth. - You excel in communication, effectively connecting in remote/hybrid environments using tools like Slack, Zoom, and G Suite and through occasional in-person events. - You have exceptional coaching, mentoring, and people development skills. We offer: Financial benefits - Every Appfire employee is eligible for company equity. - Work from-home allowance: 50€ gross per month for 11 months a year (i.e. Excluding Holidays). Skills development benefits - Access to the Appfire University learning platform – a hub of knowledge, interactive resources, and engaging instructor-led courses designed to fuel your learning journey with unparalleled depth and accessibility. PTO, health & well-being - 25 working days of paid annual leave. - Reduced summer hours: From July 1st until the end of August, we work 6 hours daily. - Flexible bank holiday policy, which allows you to exchange a government-set public holiday for a more convenient time off. - Private healthcare insurance. - Annual sport allowance. Volunteering - 3 fully paid days each year to participate in Appfire’s Corporate Social Responsibility (CSR) Program. #LI-Remote About Appfire A people-first approach to business Since its inception, Appfire has been a remote-first company. With 850+ employees (who we call fireflies) across 28 countries, we foster an environment where everyone is respected. We invest in team members by ensuring they grow professionally and personally. Making an impact At Appfire, CSR means embedding purpose, responsibility, and impact into everything we do. We use our people, products, and partnerships to make a meaningful difference in the world, we act responsibly as a business, and we empower communities while strengthening our skills and culture and fostering belonging across Appfire. In 2015, Appfire joined the Pledge 1% network of organizations committed to philanthropy. Appfire has since grown our Pledge 1% program to include all four pledge types — product, profit, equity, and employee time. We were among the first to do this, and we’re proud that Pledge 1% is part of our evolution. Our business Appfire mission to equip and connect every team so they can plan and deliver their best work. We are committed to building a durable, multi-generational business, and to evolving, innovating, and scaling in a way that ensures stability and opportunity for years to come What’s our secret sauce? - We follow teams. We do our research and build software that solves real-life collaboration challenges while being easy to implement and a joy to use. We’re proud to support over 20,000 customers and growing, including 55% of the Fortune 500. From the entertainment delivered by Netflix to the devices crafted by Samsung, and Dell Technologies and the financial transactions handled by Visa, Edward Jones, and US Bank, Appfire’s technology is indispensable. Our products also play a pivotal role in streamlining operations and fostering innovation at companies like Tesla and significant institutions such as NASA, Boeing, and many more. - We enhance. Our software is designed to give developers, knowledge workers, and teams the ability to extend and get greater value from the platforms they’ve invested in and enjoy. So far, our solutions extend and enhance the capabilities offered by Atlassian, Microsoft, monday.com, and Salesforce. - We build bridges and invest in our partners. Appfire's success is underscored by its channel program as its primary path to market. Today, Appfire has a dedicated Channel team supporting 800+ channel partners. - We make security and privacy a priority, but we also keep it simple for our customers. We’ve achieved International Organization for Standardization (ISO) 27001 and ISO 27017 and System and Organization Controls (SOC) SOC 2, Type I and SOC 2, Type II certifications. Our award-winning Appfire Trust Center, offers our customers, partners, and prospects the latest security, privacy, and compliance information, including pre-completed questionnaires (CAIQ, SIG, and VSA) with an accelerated NDA process and just one EULA to cover it all. Market recognition Appfire has been consistently recognized for company growth, culture, corporate social responsibility, and product excellence and has been included among the Deloitte Technology Fast 500, Inc. Best Workplaces, BuiltIn Best Places to Work, and Inc. 5000. Learn more about our accomplishments, which would not be possible without our team members, partners, and customers: https://appfire.com/awards. Equal Employer Opportunity (EEO) Appfire is an equal opportunity employer and does not discriminate based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, or any other protected characteristic as defined by applicable law. Our commitment extends to all employment practices, including recruitment, hiring, training, promotion, compensation, benefits, and termination.

Spain
Superhuman logo

Senior Product Marketing Manager, Platform and Ecosystem

Superhuman

Grammarly is now part of Superhuman, the AI productivity platform on a mission to unlock the superhuman potential in everyone. The Superhuman suite of apps and agents brings AI wherever people work, integrating with over 1 million applications and websites. The company’s products include Grammarly’s writing assistance, Coda’s collaborative workspaces, Mail’s inbox management, and Go, the proactive AI assistant that understands context and delivers help automatically. Founded in 2009, Superhuman empowers over 40 million people, 50,000 organizations, and 3,000 educational institutions worldwide to eliminate busywork and focus on what matters. Learn more at superhuman.com.

Product Manager68 days ago
Full TimeRemoteTeam 1,500Since 2009

About Superhuman Grammarly is now part of Superhuman, the AI productivity platform on a mission to unlock the superhuman potential in everyone. The Superhuman suite of apps and agents brings AI wherever people work, integrating with over 1 million applications and websites. The company’s products include Grammarly’s writing assistance, Coda’s collaborative workspaces, Mail’s inbox management, and Go, the proactive AI assistant that understands context and delivers help automatically. Founded in 2009, Superhuman empowers over 40 million people, 50,000 organizations, and 3,000 educational institutions worldwide to eliminate busywork and focus on what matters. Learn more at superhuman.com and about our values here. The Opportunity As a Senior Product Marketing Manager, Platform & Ecosystem, you will own the go-to-market strategy for Superhuman's forthcoming agent platform, defining how we position, launch, and scale our platform to developers and partners. You'll be the critical bridge between product, engineering, partnerships, and go-to-market teams, translating technical capabilities into compelling narratives that drive adoption. This role offers the unique opportunity to shape a transformative platform from day one, working in a collaborative, idea-driven culture where creativity and learning are encouraged. In this role, you will: - Develop and execute the go-to-market strategy for our agent platform, including positioning, messaging, and launch planning that resonates with developers and partners. - Create compelling partner marketing materials and pitch decks that enable our partnership team to secure strategic ecosystem partners. - Synthesize market intelligence, competitive analysis, and developer feedback to influence platform product strategy and roadmap priorities with PM leadership. - Build and execute developer marketing programs, including documentation strategy, technical content, and community engagement initiatives. - Design scalable co-marketing programs and partner enablement resources that drive platform adoption and partner success. - Define and track platform success metrics across developer adoption, partner engagement, and ecosystem health. - Serve as the voice of the developer and partner to internal teams, ensuring we build a platform that truly serves ecosystem needs. Qualifications - Has 5+ years of experience in product marketing with at least 2 years focused on platforms, APIs, developer tools, or technical ecosystem marketing. - Has demonstrated experience creating technical content and materials that resonate with developer audiences while maintaining business value clarity. - Has proven ability to conduct competitive analysis and translate market insights into actionable product strategy recommendations. - Has experience enabling partnership teams with marketing materials, pitch decks, and go-to-market resources. - Shows strong technical acumen with the ability to understand and articulate APIs, SDKs, and platform architecture to both technical and business audiences. - Has a track record of successful product launches with cross-functional coordination across engineering, product, and go-to-market teams. - Brings experience with or a deep understanding of AI/ML platforms, agent-based systems, or similar emerging technologies. - Has a demonstrated ability to work independently with minimal guidance, proactively manages tasks and priorities across multiple projects, analyzes and executes work efficiently, collaborates effectively with cross-functional teams, and thrives in fast-paced, results-driven environments. Compensation and Benefits Superhuman offers all team members competitive pay along with a benefits package encompassing the following and more: - Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits) - Disability and life insurance options - 401(k) and RRSP matching - Paid parental leave - 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time - Generous stipends (including those for caregiving, pet care, wellness, your home office, and more) - Annual professional development budget and opportunities Superhuman takes a market-based approach to compensation, which means base pay may vary depending on your location. Our US locations are categorized into two compensation zones based on proximity to our hub locations. United States: Zone 1: $171,000 – $200,000/year (USD) We encourage you to apply At Superhuman, we value our differences, and we encourage all to apply—especially those whose identities are traditionally underrepresented in tech organizations. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, ancestry, national origin, citizenship, age, marital status, veteran status, disability status, political belief, or any other characteristic protected by law. Superhuman is an equal opportunity employer and a participant in the US federal E-Verify program (US). We also abide by the Employment Equity Act (Canada).

United States
$171K - $200K / year
Messa, Inc. logo

Senior Product Manager

Messa, Inc.

Messa is an Equal Employment Opportunity and Affirmative Action Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Product Manager68 days ago

About Messa Messa.ai is a Silicon Valley–based, pre-seed startup backed by top VCs, working in stealth on a new approach to how teams make high-stakes talent decisions, with AI as an enabling layer. The Role We’re hiring a Senior Product Manager to lead product discovery, shape strategy, and drive prioritization. You’ll work closely with the founder and the Head of Talent & Product Strategy, combining strong product judgment with deep domain expertise. This is a senior IC role with real ownership and influence. What You’ll Do - Lead continuous product discovery with customers and early partners - Frame problems, define success, and make clear tradeoffs - Create and own a focused, impact-driven roadmap - Prototype ideas independently using modern and AI-assisted tools - Partner closely with design and engineering from idea to delivery - Help shape AI-enabled workflows with strong judgment and restraint What We’re Looking For - 5+ years of product management experience - Strong experience running product discovery - Proven ability to create and prioritize roadmaps - Comfortable operating in ambiguity and early-stage environments - On top of modern product, design, and AI tools - Able to prototype concepts independently - Strong product and UX taste - Fluent in English (written and spoken) Nice to have - B2B SaaS experience - HR, hiring, or talent-related products - AI-enabled products - Startup or early-stage experience How You Work - You form strong points of view and test them - You move fast without lowering the quality bar - You care deeply about focus, clarity, and product quality - You have a low tolerance for sloppy details and half-baked work. Why Join You might notice there isn’t much information about our company yet, that’s intentional. We’re an early-stage company in the process of being built, led by a founder who has built and exited companies before. This role is for someone energized by ambiguity, who enjoys creating structure where none exists yet, and is motivated by getting things done.

Americas