What you will do: - Ensure eXp maintains good standing. Coordinate the joining of new MLSs as needed. - Approve all new agent applications that are not auto-vetted/set up mentorships as needed. - Approve/Sign all transfer documentation for agents. - Works closely with Agent Experience for Broker questions. - Provides support to the Designated Managing Broker and Managing Broker Team - Assist with Agent and State Trello Boards - - Manages Agent Approval - Manages Agent Invitation Acceptance - Coordinate with Broker Primary Board to maintain Agent compliance - Manage State Calendar - Assists with management of Local Board Associations - - Auditing - Invoicing - Compliance - Assists Broker with generating and distributing communications to Agents - Administrator of State social media groups - Liaison to: - - MLS Boards - Non-eXp Brokerages - Agents - Vendors - Special Projects as directed by Brokerage Operations If you think you’d make a great match for this position but don’t meet all the requirements, we would still encourage you to apply! What eXp provides: - Fully remote environment - Paid Time Off - 401k with 4% match (immediate vesting) - Robust Medical, Dental, & Vision benefits - Company provided equipment - Monthly Technology Stipend - FSA & HSA with employer contributions - Stock option grant - Health & Wellness incentives - 100% Paid Parental Leave EEO Statement: We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, eXp is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.

About Katch Katch is a leading healthcare technology company specializing in payment integrity and subrogation solutions. We partner with health plans, providers, and other stakeholders to identify, recover, and prevent payment errors—helping our clients reduce costs and improve operational efficiency. Our innovative platform combines advanced analytics, deep industry expertise, and a collaborative approach to deliver faster, more accurate recoveries and better outcomes across the healthcare ecosystem. At Katch, we’re building a fast-growing team that thrives in a startup environment. We look for curious, resourceful problem-solvers who are comfortable wearing multiple hats, working with ambiguity, and moving quickly to deliver results. Ideal candidates are collaborative by nature, eager to learn, and passionate about driving innovation in healthcare. If you’re energized by solving complex challenges and want to make a measurable impact, you’ll feel right at home here. Job Summary The role of a Pre-Pay Analyst is to pursue financial savings on behalf of our customer using the legal theories of Coordination of Benefits with Automobile insurance and administering workers compensation and other coverage exclusions. May include initiating telephone calls to members, providers and other insurance companies to gather coordination of benefits. Ensure adherence to state and federal compliance policies, reimbursement policies and contract compliance. LOCATION: This remote position requires that candidates reside in the following eligible states: Georgia, Florida, Pennsylvania, Kentucky, Texas, Wisconsin, Michigan. Responsibilities - Investigate, coordinate, and resolve all types of claims as well as coordinating and resolution for health plans, commercial customers, and government entities (40%) - Initiate phone calls to members, providers, and other insurance companies to gather coordination of benefits (30%) - Ensure adherence to state and federal compliance policies, reimbursement policies, and contract compliance(15%) - Perform other duties as assigned(15%) Required Job Qualifications - Healthcare experience required - Prior Injury Coverage Coordination or Claims Management experience - Intermediate Excel experience. Ability to use MS Excel to sort, filter, formulate and display data Preferred Job Qualifications - Knowledge of Healthcare Subrogation process - FACETS Claims Platforms experience - In depth knowledge of SubroNow platform. Benefits - Comprehensive medical, dental, and vision coverage - Wellness program with resources for healthy living - Health Savings Account (HSA) and Flexible Spending Account (FSA) for tax-free savings - Tuition reimbursement opportunities - Generous PTO so you can recharge - Paid holidays and sick time - Leave options to support life’s biggest moments - Life and Disability insurance through Unum - Voluntary coverage options for added peace of mind (Critical Illness, Accident, Hospital Indemnity, Legal, and Identity Protection) - Employee Assistance Program (EAP) for free, confidential counseling and support - Backup care when you need it for children, elders, and pets through Care.com - Remote work options available for many roles - Flexible schedules in select positions For more information about Katch, visit KatchIQ.com. Equal Employment Opportunity at Katch Katch is an equal opportunity employer and is committed to providing equal employment opportunity to all applicants and employees. We do not discriminate on the basis of race, color, ancestry, religion, sex (including pregnancy), national origin, age, disability (physical or mental), genetic information, sexual orientation, gender identity or expression, marital status, citizenship, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. Katch participates in E‑Verify as required by applicable law. In accordance with applicable state and local laws, Katch does not inquire about an applicant’s salary history during the recruitment process. If you require a reasonable accommodation to complete any part of the application or recruitment process, please contact our recruiting team. For information on how we collect and use personal data, please review our Privacy Notice at www.KatchIQ.com

What you will do: The Broker Transaction Analyst (BTA) is a dynamic role focused on delivering hands-on, customer-centric service through meticulous review and management of contracts, addendums, notices, and agreements associated with eXp client and customer transactions. Leveraging advanced technology, including AI-enhanced workflows within eXp’s transaction management system, the BTA ensures thorough compliance and accuracy in all documentation. This role requires specialized education and advanced licensing to effectively support the Designated Managing Broker in overseeing eXp Realty brokerage operations within their state. A real estate license is required for this role. The BTA is integral in cultivating a collaborative team environment, proactively assisting agents to deliver exceptional brokerage services while ensuring adherence to state license laws, REALTOR association requirements, and MLS standards. Responsibilities include detailed transaction review, compliance training, and active participation in the eXp Risk Management initiatives and programs. The BTA will bring a proven track record of promoting risk management best practices, a deep understanding of real estate transaction workflows, and a collaborative, solutions-oriented approach. This role requires a "Customer service-focused collaborator with an eye for detail." This role requires a person who can seamlessly implement innovative technology-driven systems and processes, fostering a highly cooperative, team-focused work atmosphere and demonstrating an unwavering commitment to excellence. How you will make an impact: - Collaboratively support the Designated and Managing Brokers to ensure eXp agents consistently deliver outstanding real estate brokerage services. - May be asked to conduct training sessions to improve agents' knowledge of contracts, risk management practices and duties under licensing requirements, and state real estate regulations. - Respond promptly and effectively to agents’ requests for support, demonstrating exceptional customer service and care. - Utilize advanced technology, including AI-driven tools, to thoroughly review contracts and transactional documents, ensuring compliance with all legal and contractual obligations. - Foster a highly collaborative, solution-oriented environment by removing transactional barriers, modeling agile workflows, and actively participating in team-based initiatives to enhance agent experience, risk management, and operational excellence. - Actively consult and engage with eXp agents and internal teams to resolve complex transaction-related issues, providing practical solutions. - Support and promote the ongoing implementation of the eXp risk management initiatives, employing technology and innovative methods to enhance agent awareness and compliance. - Assist in the continuous development, improvement, and compliance monitoring of brokerage operations manuals at both the company-wide and state-specific levels. - Collaborate proactively with internal departments to identify and implement innovative, efficient solutions for supporting eXp’s growing agent base. - Demonstrate flexibility by providing backup support for Managing Brokers as necessary. - Fulfill additional duties as assigned to meet the strategic needs of the brokerage. How you will grab our attention: - Active Broker license in California with current continuing education credits in real estate, management, and legal compliance. - A minimum of 2 years of experience in detailed contract review, demonstrating comprehensive knowledge of real estate transactions. - Strong expertise and experience in real estate compliance, with a deep understanding of state and federal laws, Department of Commerce rules and regulations, Department of Housing and Urban Development requirements, NAR Code of Ethics, and MLS standards. - Exceptional written, verbal, and interpersonal communication skills, capable of clearly and effectively interacting with all organizational levels. - A highly collaborative approach with proven success in partnering with internal stakeholders to achieve shared objectives. - Ability to make swift, informed decisions, effectively addressing and resolving problems using sound judgment. - Uncompromising integrity, consistently demonstrating the highest ethical standards. - Active member of the National Association of REALTORS (NAR). - Strongly Preferred: Experience with the Skyslope transaction management system If you think you’d make a great match for this position but don’t meet all the requirements, we would still encourage you to apply! What eXp provides: - Work from Anywhere - Flexible Time Off for Salaried Employees - 401k with 4% match (immediate vesting) - Robust Medical, Dental, & Vision benefits - Company provided equipment - Monthly Technology Stipend - FSA & HSA with employer contributions - Health & Wellness incentives - 100% Paid Parental Leave The total base pay for this position starts at $26.00 per hour in our lowest geographic cost of living market up to $27.50 per hour/year in our highest geographic cost of living market and is dependent upon many factors such as location, experience, skills, and training. Base pay is only one part of the total compensation package offered to employees in recognition of their hard work and is determined within a range to allow for growth and development within a role. EEO Statement: We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, eXp is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.

What you will do: The Transactions Analyst serves as a key resource at eXp Realty, assisting agents and brokers with their real estate transactions in a virtual environment. This role focuses on ensuring transaction accuracy, compliance, and efficiency while delivering a world-class customer experience. With a collaborative mindset, strong problem-solving abilities, and attention to detail, the Transactions Analyst supports the agent journey and contributes to process improvements that enhance the overall agent experience. How you will make an impact: Agent and Broker Support - Represent eXp Realty as the primary point of contact for agents and brokers, assisting with their real estate transactions in a remote environment. - Provide expert guidance on transaction-related inquiries, ranging from simple to complex. - Deliver exceptional customer service by addressing issues with empathy, urgency, and effective problem-solving skills. - Greet agents and new recruits in the virtual office, educating them on eXp’s services and tools. - Collaborate with agents and settlement companies to resolve transaction discrepancies and ensure accuracy. Transaction Processing and Validation - Review transaction data for accuracy, completeness, and consistency, ensuring compliance with organizational standards. - Prepare and finalize Commission Disbursement Authorizations and settle transaction files promptly. - Support transactions for individual agents, large teams (e.g., Mega Teams), and state or geo-based transactions (e.g., CA, FL, TX). - Organize transaction documents, ensuring alignment between all systems. - Verify settlement statements to ensure they match enterprise records before finalizing transactions. - Collaborate with the Brokerage Operations team to review transaction documents and follow up on file statuses. Compliance and Data Integrity - Ensure all transactions comply with regulatory standards and internal policies, mitigating potential risks. - Perform regular quality checks on transaction data to maintain integrity and support audit readiness. - Maintain detailed, accessible records of transactions for auditing and reporting purposes. Collaboration and Team Support - Assist team members with complex transactions and provide support during high-volume periods. - Actively participate in team problem-solving sessions, sharing insights and best practices. - Foster a learning-focused environment by sharing updates, process improvements, and knowledge with the team. - Work independently and collaboratively, contributing to team success and meeting shared goals. Process Improvement and Efficiency - Identify inefficiencies within transaction workflows and recommend enhancements to improve agent experiences. - Participate in pilot programs for new tools or processes, providing feedback to improve usability and efficiency. - Offer constructive feedback on tools and workflows, helping to streamline transaction processing. Engagement and Positive Team Culture - Actively participate in team meetings and updates, staying informed about goals and contributing insights. - Promote a collaborative, positive work environment by being approachable and supportive of colleagues. - Recognize and celebrate individual and team achievements, fostering morale and motivation. Self-Development and Continuous Learning - Engage in training opportunities to refine skills and stay informed about industry trends and compliance standards. - Actively seek feedback from peers and supervisors to improve performance and identify growth opportunities. - Stay current on real estate transaction management best practices, bringing fresh ideas to enhance processes. Key Competencies: - Customer Focus: Deliver world-class service in every interaction. - Attention to Detail: Maintain precision in reviewing transaction documents and data. - Problem-Solving: Identify and resolve transaction challenges effectively. - Collaboration: Build strong working relationships across teams and with agents. - Adaptability: Thrive in a fast-paced, remote environment and embrace new tools and processes. - Growth Mindset: Actively seek opportunities to learn and contribute to team success. How you will grab our attention: - High School Diploma/GED required - 1+ years of experience in transaction operations - Demonstrated experience in managing escalations and resolving high-impact issues. - Proven track record of leading cross-functional projects with measurable success. - Proficiency in transaction processing systems and tools (e.g., TRX, Oracle, SkySlope). Key Metrics for Success - Engagement and Retention: Improved employee satisfaction and reduced turnover, reflecting a positive and purpose-driven team culture. - Autonomous Problem-Solving: Increased number of escalations resolved independently by team members. - Project and Workflow Improvements: Delivery of measurable outcomes from team-driven projects and process optimizations. - Collaborative Growth: High levels of participation and enthusiasm in team coaching sessions and collaborative initiatives. Competencies: - Professional Concepts: Apply company policies and resolve routine issues using professional concepts. - Problem-Solving Scope: Address limited-scope issues by following standard procedures and seeking solutions collaboratively. - Collaboration: Build stable internal relationships, contributing to a positive team environment. - Guidance Level: Learn under detailed instructions while growing professional skills. Performance Metrics: - Accuracy Rate: High levels of precision in transaction validation and file settlement. - Timeliness: Completion of tasks within established SLAs. - Collaboration: Active participation in team activities and support for peers. - Process Improvement Contributions: Quality of recommendations for workflow or tool enhancements. - Agent Satisfaction: Positive feedback and efficient resolution of agent inquiries. If you think you’d make a great match for this position but don’t meet all the requirements, we would still encourage you to apply! What eXp provides: - Fully remote environment - Paid Time Off - 401k with 4% match (immediate vesting) - Robust Medical, Dental, & Vision benefits - Company provided equipment - Monthly Technology Stipend - FSA & HSA with employer contributions - Stock option grant - Health & Wellness incentives - 100% Paid Parental Leave EEO Statement: We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, eXp is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.