What you will do: The Broker Transaction Analyst (BTA) is a dynamic role focused on delivering hands-on, customer-centric service through meticulous review and management of contracts, addendums, notices, and agreements associated with eXp client and customer transactions. Leveraging advanced technology, including AI-enhanced workflows within eXp’s transaction management system, the BTA ensures thorough compliance and accuracy in all documentation. This role requires specialized education and advanced licensing to effectively support the Designated Managing Broker in overseeing eXp Realty brokerage operations within their state. A real estate license is required for this role. The BTA is integral in cultivating a collaborative team environment, proactively assisting agents to deliver exceptional brokerage services while ensuring adherence to state license laws, REALTOR association requirements, and MLS standards. Responsibilities include detailed transaction review, compliance training, and active participation in the eXp Risk Management initiatives and programs. The BTA will bring a proven track record of promoting risk management best practices, a deep understanding of real estate transaction workflows, and a collaborative, solutions-oriented approach. This role requires a "Customer service-focused collaborator with an eye for detail." This role requires a person who can seamlessly implement innovative technology-driven systems and processes, fostering a highly cooperative, team-focused work atmosphere and demonstrating an unwavering commitment to excellence. How you will make an impact: - Collaboratively support the Designated and Managing Brokers to ensure eXp agents consistently deliver outstanding real estate brokerage services. - May be asked to conduct training sessions to improve agents' knowledge of contracts, risk management practices and duties under licensing requirements, and state real estate regulations. - Respond promptly and effectively to agents’ requests for support, demonstrating exceptional customer service and care. - Utilize advanced technology, including AI-driven tools, to thoroughly review contracts and transactional documents, ensuring compliance with all legal and contractual obligations. - Foster a highly collaborative, solution-oriented environment by removing transactional barriers, modeling agile workflows, and actively participating in team-based initiatives to enhance agent experience, risk management, and operational excellence. - Actively consult and engage with eXp agents and internal teams to resolve complex transaction-related issues, providing practical solutions. - Support and promote the ongoing implementation of the eXp risk management initiatives, employing technology and innovative methods to enhance agent awareness and compliance. - Assist in the continuous development, improvement, and compliance monitoring of brokerage operations manuals at both the company-wide and state-specific levels. - Collaborate proactively with internal departments to identify and implement innovative, efficient solutions for supporting eXp’s growing agent base. - Demonstrate flexibility by providing backup support for Managing Brokers as necessary. - Fulfill additional duties as assigned to meet the strategic needs of the brokerage. How you will grab our attention: - Active Broker license in California with current continuing education credits in real estate, management, and legal compliance. - A minimum of 2 years of experience in detailed contract review, demonstrating comprehensive knowledge of real estate transactions. - Strong expertise and experience in real estate compliance, with a deep understanding of state and federal laws, Department of Commerce rules and regulations, Department of Housing and Urban Development requirements, NAR Code of Ethics, and MLS standards. - Exceptional written, verbal, and interpersonal communication skills, capable of clearly and effectively interacting with all organizational levels. - A highly collaborative approach with proven success in partnering with internal stakeholders to achieve shared objectives. - Ability to make swift, informed decisions, effectively addressing and resolving problems using sound judgment. - Uncompromising integrity, consistently demonstrating the highest ethical standards. - Active member of the National Association of REALTORS (NAR). - Strongly Preferred: Experience with the Skyslope transaction management system If you think you’d make a great match for this position but don’t meet all the requirements, we would still encourage you to apply! What eXp provides: - Work from Anywhere - Flexible Time Off for Salaried Employees - 401k with 4% match (immediate vesting) - Robust Medical, Dental, & Vision benefits - Company provided equipment - Monthly Technology Stipend - FSA & HSA with employer contributions - Health & Wellness incentives - 100% Paid Parental Leave The total base pay for this position starts at $26.00 per hour in our lowest geographic cost of living market up to $27.50 per hour/year in our highest geographic cost of living market and is dependent upon many factors such as location, experience, skills, and training. Base pay is only one part of the total compensation package offered to employees in recognition of their hard work and is determined within a range to allow for growth and development within a role. EEO Statement: We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, eXp is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.

What you will do: The Transactions Analyst serves as a key resource at eXp Realty, assisting agents and brokers with their real estate transactions in a virtual environment. This role focuses on ensuring transaction accuracy, compliance, and efficiency while delivering a world-class customer experience. With a collaborative mindset, strong problem-solving abilities, and attention to detail, the Transactions Analyst supports the agent journey and contributes to process improvements that enhance the overall agent experience. How you will make an impact: Agent and Broker Support - Represent eXp Realty as the primary point of contact for agents and brokers, assisting with their real estate transactions in a remote environment. - Provide expert guidance on transaction-related inquiries, ranging from simple to complex. - Deliver exceptional customer service by addressing issues with empathy, urgency, and effective problem-solving skills. - Greet agents and new recruits in the virtual office, educating them on eXp’s services and tools. - Collaborate with agents and settlement companies to resolve transaction discrepancies and ensure accuracy. Transaction Processing and Validation - Review transaction data for accuracy, completeness, and consistency, ensuring compliance with organizational standards. - Prepare and finalize Commission Disbursement Authorizations and settle transaction files promptly. - Support transactions for individual agents, large teams (e.g., Mega Teams), and state or geo-based transactions (e.g., CA, FL, TX). - Organize transaction documents, ensuring alignment between all systems. - Verify settlement statements to ensure they match enterprise records before finalizing transactions. - Collaborate with the Brokerage Operations team to review transaction documents and follow up on file statuses. Compliance and Data Integrity - Ensure all transactions comply with regulatory standards and internal policies, mitigating potential risks. - Perform regular quality checks on transaction data to maintain integrity and support audit readiness. - Maintain detailed, accessible records of transactions for auditing and reporting purposes. Collaboration and Team Support - Assist team members with complex transactions and provide support during high-volume periods. - Actively participate in team problem-solving sessions, sharing insights and best practices. - Foster a learning-focused environment by sharing updates, process improvements, and knowledge with the team. - Work independently and collaboratively, contributing to team success and meeting shared goals. Process Improvement and Efficiency - Identify inefficiencies within transaction workflows and recommend enhancements to improve agent experiences. - Participate in pilot programs for new tools or processes, providing feedback to improve usability and efficiency. - Offer constructive feedback on tools and workflows, helping to streamline transaction processing. Engagement and Positive Team Culture - Actively participate in team meetings and updates, staying informed about goals and contributing insights. - Promote a collaborative, positive work environment by being approachable and supportive of colleagues. - Recognize and celebrate individual and team achievements, fostering morale and motivation. Self-Development and Continuous Learning - Engage in training opportunities to refine skills and stay informed about industry trends and compliance standards. - Actively seek feedback from peers and supervisors to improve performance and identify growth opportunities. - Stay current on real estate transaction management best practices, bringing fresh ideas to enhance processes. Key Competencies: - Customer Focus: Deliver world-class service in every interaction. - Attention to Detail: Maintain precision in reviewing transaction documents and data. - Problem-Solving: Identify and resolve transaction challenges effectively. - Collaboration: Build strong working relationships across teams and with agents. - Adaptability: Thrive in a fast-paced, remote environment and embrace new tools and processes. - Growth Mindset: Actively seek opportunities to learn and contribute to team success. How you will grab our attention: - High School Diploma/GED required - 1+ years of experience in transaction operations - Demonstrated experience in managing escalations and resolving high-impact issues. - Proven track record of leading cross-functional projects with measurable success. - Proficiency in transaction processing systems and tools (e.g., TRX, Oracle, SkySlope). Key Metrics for Success - Engagement and Retention: Improved employee satisfaction and reduced turnover, reflecting a positive and purpose-driven team culture. - Autonomous Problem-Solving: Increased number of escalations resolved independently by team members. - Project and Workflow Improvements: Delivery of measurable outcomes from team-driven projects and process optimizations. - Collaborative Growth: High levels of participation and enthusiasm in team coaching sessions and collaborative initiatives. Competencies: - Professional Concepts: Apply company policies and resolve routine issues using professional concepts. - Problem-Solving Scope: Address limited-scope issues by following standard procedures and seeking solutions collaboratively. - Collaboration: Build stable internal relationships, contributing to a positive team environment. - Guidance Level: Learn under detailed instructions while growing professional skills. Performance Metrics: - Accuracy Rate: High levels of precision in transaction validation and file settlement. - Timeliness: Completion of tasks within established SLAs. - Collaboration: Active participation in team activities and support for peers. - Process Improvement Contributions: Quality of recommendations for workflow or tool enhancements. - Agent Satisfaction: Positive feedback and efficient resolution of agent inquiries. If you think you’d make a great match for this position but don’t meet all the requirements, we would still encourage you to apply! What eXp provides: - Fully remote environment - Paid Time Off - 401k with 4% match (immediate vesting) - Robust Medical, Dental, & Vision benefits - Company provided equipment - Monthly Technology Stipend - FSA & HSA with employer contributions - Stock option grant - Health & Wellness incentives - 100% Paid Parental Leave EEO Statement: We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, eXp is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.

Company Description NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information. Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world. Job Description Technical Operations, Engineering, and Cyber Security within the NBCU Operations and Technology division have an operating cash flow of $800M+ ($1.1B FCF). The group functions as a global shared service within NBCUniversal, performing critical functions including Media, Broadcast and Studio Operations and production, Content Supply Chain, Information Technology and Engineering, and Cyber Security. The group operates from numerous locations worldwide, including New York, Los Angeles, Denver, and London. The Senior Financial Analyst will play an integral role on the Tech Operations, Engineering, Cyber (TOEC) FP&A team, which oversees the consolidation and analysis of financial information (OCF, Capital, and Allocations) across multiple lines of business. The position offers unique exposure to strategic planning that has an enterprise-wide impact. This role will report to the VP of FP&A for Tech Operations, Engineering, Cyber. Key Responsibilities - Assist in all aspects of annual budgeting, quarterly forecasting, analyzing key metrics and trends, and summarizing for executive level presentations - Ensure accuracy and completeness of financial data and provide regular reporting on financial performance, variances, and trends - Identify and streamline system operations, reporting, and forecasting processes - Collaborate with finance business partners to tell a compelling, concise, and consistent financial story - Assist in the planning and close processes related to Central P&Ls, including but not limited to accruals, project maintenance, and workforce planning - Cultivate productive partnerships with internal and external stakeholders to enhance business outcomes - Contribute to presentations and undertake ad-hoc projects & analysis as needed, providing insight into financial performance and key performance indicators (KPIs) Qualifications Basic Requirements - Bachelor's Degree in Business Administration, Accounting, Finance, or related field - 2+ years of experience in Finance, Accounting and/or Consulting - Strong financial and analytical skills including the ability to contribute to complex financial models and executive-level presentations - Must be proficient with MS Office Suite products - particularly advanced Excel and PowerPoint skills Desired Characteristics - Strong analytical abilities, with experience in forecasting and planning - Excellent organizational skills and proven ability to handle multiple projects simultaneously in a fast-paced environment - Self-starter who can work independently - Strong interpersonal, oral and written communication skills - Continuous improvement attitude, ability to seek out and implement internal or external best practices - Strong computer/analysis skills, particularly Excel and PowerPoint - Accuracy and attention to detail and deadlines Additional Information This position currently has a hybrid schedule, which requires contributing from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time. This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary: $80,000 - $90,000 Additional Information As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.

Company Description NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information. Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world. Job Description Operations & Technology (O&T) is a $1.5B operating cash flow ($2B FCF) division of NBCUniversal. The group functions as a global shared service within NBCUniversal performing critical functions including Media, Broadcast and Studio Operations & Production, Content Supply Chain, Information Technology and Engineering, as well as Cyber Security. The group operates from numerous locations around the world, including New York, New Jersey, Los Angeles, and London. The Senior Financial Analyst will support O&T's OCF & Headcount financial planning and analysis function, including budgeting, forecasting, financial modeling, and analysis. This role will aid in tracking and consolidating approximately $1.5B of annual OCF across a variety of business lines within the O&T portfolio. This role provides the unique opportunity to gain a solid understanding of NBCU operations through daily exposure/interaction with operational finance managers, technical support teams, and corporate finance. The role will report to the Manager of FP&A. Key Responsibilities • Support the Manager of FP&A in all aspects of OCF annual budgeting, quarterly forecasting, analyzing key metrics and trends, and summarizing for high level presentations • Aid the HQ team in collaborating with operational finance leads to consolidate and analyze OCF and Headcount submissions • Track, reconcile, and report headcount • Ensure accuracy and completeness of financial data • Develop and maintain relationships with operational finance to understand business drivers and support decision-making • Drive continuous improvement and simplification of FP&A processes and systems • Assist with various ad-hoc analyses/requests • Oversee O&T reporting hierarchies and system solution, serve as liaison to IT support team to design, test and implement functionality improvements Qualifications Basic Qualifications • Bachelor's degree in Finance, Accounting or related field • 2+ years of experience in Finance, FP&A experience preferred • Must be proficient with MS Office Suite products - particularly advanced Excel and PowerPoint skills • Knowledge of Essbase, SAP, and BPC preferred Desired Qualifications • Strong written and verbal communication skills with the ability to convey complex information to all levels of the organization • Exceptional attention to detail • Team Player with the ability to function in a cross functional environment and willingness to jump into projects to meet department goals • Ability to quickly grasp new concepts and problem solve independently • Excellent organization and time management skills; ability to deliver on multiple project assignments, meet tight deadlines and be effective under pressure • Outstanding interpersonal skills • Continuous improvement attitude, ability to seek out and implement best practices • Ability to work in a fast-paced, dynamic environment • Experience in the Media / Tech industry is a plus Additional Information This position currently has a hybrid schedule, which requires contributing from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time. This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary: $80,000 - $90,000 Additional Information As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.