Remote High-Performer Opportunity 100% Remote | Work From Anywhere We are seeking driven, high-performing professionals who excel at building strong client and team relationships, demonstrate exceptional self-motivation, and are ready to grow their careers with world-class mentorship and leadership support. This opportunity is ideal for individuals who thrive in performance-based environments and value flexibility, recognition, and long-term growth. What We Offer - Incentive Trips: Travel with top leaders to destinations such as Cabo, Tulum, Las Vegas, and Cancun - Exciting Rewards: Earn prizes including Jeep Wranglers, MacBook Pros, and Airbnb getaways - 100% Remote Work: True work-from-anywhere flexibility - Weekly Training Calls: Ongoing skill development and professional growth Preferred Qualifications - Strong communication skills, including active listening and problem-solving - Ability to learn quickly and adapt in a fast-paced environment - Effective both independently and as part of a collaborative team - Strong work ethic with a results-driven mindset How to Apply To be considered, please submit your contact information and updated resume for review. Interview Process In the interest of community wellness, all interviews are conducted via Zoom video conferencing for safety and convenience. If you’re ready to raise the bar, be recognized for your performance, and build a flexible career—apply today.

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. About the Position The D&A Clinical Product Liaison (CPL) in Digital & Automation at Siemens Healthineers works closely with customer-facing teams to enhance customer retention, satisfaction, and growth. The CPL is a clinical subject matter expert for designated Clinical and Efficiency products, providing clinical and analytical support to both customers and the Customer Excellence team. This individual acts as the main point of contact between Clinical & Efficiency Product Managers, ensuring effective communication, sharing product updates, and facilitating internal education to empower the Customer Excellence team. Collaboration with Customer Success Managers (CSMs) and Customer Engagement Managers (CEMs) helps uncover opportunities for Siemens solutions, while the CPL stays informed about trends in healthcare and radiology. The CPL oversees and improves the customer engagement process for teamplay, focusing on customer adoption, retention, success stories, and reference ability. Responsibilities include gathering and prioritizing customer feedback, communicating improvement opportunities, and maintaining a consistent positive experience for customers. This role is responsible for ensuring customers achieve and recognize measurable value from their use of our software solutions by driving improved usage, adoption, and integration into both clinical and administrative workflows. Additionally, the CPL acts as an internal product leader—supporting, mentoring, and developing the Customer Engagement Managers to build and maintain proficiency in the teamplay suite.About the Position The D&A Clinical Product Liaison (CPL) in Digital & Automation at Siemens Healthineers works closely with customer-facing teams to enhance customer retention, satisfaction, and growth. The CPL is a clinical subject matter expert for designated Clinical and Efficiency products, providing clinical and analytical support to both customers and the Customer Excellence team. This individual acts as the main point of contact between Clinical & Efficiency Product Managers, ensuring effective communication, sharing product updates, and facilitating internal education to empower the Customer Excellence team. Collaboration with Customer Success Managers (CSMs) and Customer Engagement Managers (CEMs) helps uncover opportunities for Siemens solutions, while the CPL stays informed about trends in healthcare and radiology. The CPL oversees and improves the customer engagement process for teamplay, focusing on customer adoption, retention, success stories, and reference ability. Responsibilities include gathering and prioritizing customer feedback, communicating improvement opportunities, and maintaining a consistent positive experience for customers. This role is responsible for ensuring customers achieve and recognize measurable value from their use of our software solutions by driving improved usage, adoption, and integration into both clinical and administrative workflows. Additionally, the CPL acts as an internal product leader—supporting, mentoring, and developing the Customer Engagement Managers to build and maintain proficiency in the teamplay suite. Responsibilities - Build strong relationships with the Customer Excellence team and serve as the main contact for Clinical & Efficiency Product Managers. - Communicate clearly, escalate product issues promptly, and keep documentation up to date. - Develop training modules and support post-sale adoption of products. - Advocate for customer needs, share best practices, and assist with QBRs and reporting. - Identify risks and suggest mitigation strategies. - Promote new features and articulate workflow best practices to customers and the Customer Engagement team. - Ensure customers are achieving value from clinical and efficiency D&A products by optimizing usage. - Align software with customer goals and address any adoption gaps or workflow opportunities. - Work with Customer Excellence to drive growth and expansion. - Develop customer success stories for business references. - Gather and relay customer feedback to improve processes. - Promote centralized data practices for accurate reporting. - Create materials and resources for the Customer Excellence team. Competencies & Capabilities - Strong ability to identify, prioritize, and resolve customer and internal issues with accountability. - Skilled in communication and collaboration across organizational boundaries in a matrix environment. - Excellent documentation skills with attention to detail; capable of performing root cause analysis. - Deep understanding of radiology and procedural workflows. - Self-motivated and adaptable in a fast-paced, evolving healthcare environment. - Results-oriented with strong problem-solving and conflict resolution skills. - Entrepreneurial mindset with a passion for customer success and Digital & Automation excellence. - Able to prioritize effectively in a complex, multi-tasking environment. - Experienced in managing challenging customer situations with a structured, customer-focused approach. - Skilled in data analytics and visualization software; experience with QlikSense is a plus. - Solid foundational knowledge of relational database principles. - Ability to understand and apply SQL. Experience & Education - 10+ years in a customer-facing role within diagnostic medical imaging. - BS/BA in business or healthcare, or equivalent education and experience. - Radiology workflow experience required. - Strong knowledge of medical terminology. - Experience with process improvement and Voice of the Customer initiatives preferred. - Familiarity with Project Management or SCRUM methodologies is a plus. - Data analysis experience is optional but recommended. Who we are: We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways. How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. To find out more about Siemens Healthineers businesses, please visit our company page here. The base pay range for this position is: $119,920 - $164,890 Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate. If this is a commission eligible position the commission eligibility will be in accordance with the terms of the Company's plan. Commissions are based on individual performance and/or company performance. The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan. life insurance, long-term and short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time. Equal Employment Opportunity Statement: Siemens Healthineers is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. EEO is the Law: Applicants and employees are protected under Federal law from discrimination. To learn more, click here. Reasonable Accommodations: Siemens Healthineers is committed to equal employment opportunity. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form here. If you’re unable to complete the form, you can reach out to our HR People Connect People Contact Center for support at peopleconnectvendorsnam.func@siemens-healthineers.com. Please note HR People Connect People Contact Center will not have visibility of your application or interview status. California Privacy Notice: California residents have the right to receive additional notices about their personal information. To learn more, click here. Export Control: “A successful candidate must be able to work with controlled technology in accordance with US export control law.” “It is Siemens Healthineers’ policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations.” Data Privacy: We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Register here to get started. Beware of Job Scams: Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees. These scammers may attempt to collect your confidential personal or financial information. If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Siemens Healthineers career site. To all recruitment agencies: Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes.

Dataiku is the Platform for AI Success, the enterprise orchestration layer for building, deploying, and governing AI. In a single environment, teams design and operate analytics, machine learning, and AI agents with the transparency, collaboration, and control enterprises require. Sitting above data platforms, cloud infrastructure, and AI services, Dataiku connects the full enterprise AI stack — empowering organizations to run AI across multi-vendor environments with centralized governance. The world’s leading companies rely on Dataiku to operationalize AI and run it as a true business performance engine delivering measurable value. For more, visit the Dataiku blog, LinkedIn, X, and YouTube. Delivering Customer Success is an important focus for Dataiku. As a Customer Success Engineer (CSE) within our Solutions Engineering team, you’ll help Dataiku’s customers achieve meaningful outcomes with business analytics, AI/ML, and Gen AI. In this technical and consultative customer-facing role, you’ll focus on technical programming to increase adoption through product enablement and one-to-many user engagement. You’ll leverage your understanding of enterprise analytics, high-impact communication abilities, and hands-on data science skills to add business value. This role will also partner closely with cross-functional teams, including Account Executives, Sales Engineers, and Professional Services and Partners to accelerate end-user adoption. How you’ll make an impact - Work closely with Dataiku’s customers, focusing on onboarding, increasing user adoption, retention, and satisfaction. - Possess deep technical knowledge of the Dataiku platform to educate customers on best practices within the Dataiku platform. - Develop a deep understanding of customer business, use cases, and outcomes to guide their success with Dataiku's products and services. - Execute demonstrations of new product features and conduct hands-on workshops in collaboration with the Sales Engineers. - Establish regular touchpoints with customers to advise users on using Dataiku for their specific business needs, including hands-on support as appropriate. - Execute programs to create self-sustaining enablement and evangelism of Dataiku within customer accounts. - Collaborate with Account Executives and Sales Engineers to drive customer engagements with the Dataiku platform and identify opportunities for expansion (both software and professional services) that can drive additional value for customers. - Document and share the adoption status and key information to inform internal forecasting and renewal. - Collaborate with other Dataiku functions (such as marketing) on capturing and sharing the customer stories publicly. - When identifying technical issues that block user adoption, coach administrators and users to initiate support tickets for timely resolution. - Stay current on Dataiku’s products, competitive landscape, and data science trends. - Willingness to travel up to 25%. What you’ll need to be successful - Bachelor’s degree in Data Science, Business Analytics, Statistics, Computer Science, or a related technical field. - Minimum of four years of experience in sales engineering, technical or solutions consulting, post-sales technical delivery, or data science roles with a proven track record of customer trust and satisfaction. - Strong written and oral presentation skills, capable of engaging both business and technical stakeholders. - Strong technical, analytical, and problem-solving skills. - Experience in building and operating communities of practice. - Ability to navigate ambiguity, build consensus, foster accountability, and work with urgency to deliver customer outcomes. - Ability to tailor messaging to personas with varying levels of technical acumen, including no-code and high-code users - Dataiku advanced designer, Snowflake SnowPro Core and Databricks Business Analyst certifications preferred (not required). - Preferably located within the Northeast region of the United States. What will make you stand out - Never-ending intellectual curiosity, detail-oriented, and analytical. - Hands-on experience with data storage and computing infrastructure (SQL, Kubernetes, etc.) and proficiency with Python, R, SQL - Knack for public speaking with appreciation for engaging with all levels of customer teams, from individual contributors to leadership. - Passion for technology, the data and analytics space, and enjoyment learning new solutions, features, and functionalities, translating these into business value for customers. - Experience in Analytics/AI or other enterprise software (preferred but not required). Compensation and Benefits The final compensation package for this role will be determined during the interview process and is based on a variety of factors, including, but not limited to, geographic location, internal equity, education, skill set, experience and training. Eligible roles may also be entitled to receive commission or other variable compensation through Dataiku's incentive compensation program. Dataiku also offers comprehensive benefits, including stock options, medical, dental, and vision plans, flexible spending accounts, pre-tax commuter benefits, a 401k company match, paid vacations and sick leave, paid parental leave, employer paid disability coverage, and additional health and wellbeing perks and benefits. Dataiku reserves the right to amend or modify employee perks and benefits at any time. US only national base pay ranges $144,000—$152,000 USD What are you waiting for! At Dataiku, you'll be part of a journey to shape the ever-evolving world of AI. We're not just building a product; we're crafting the future of AI. If you're ready to make a significant impact in a company that values innovation, collaboration, and your personal growth, we can't wait to welcome you to Dataiku! And if you’d like to learn even more about working here, you can visit our Dataiku LinkedIn page. Our practices are rooted in the idea that everyone should be treated with dignity, decency and fairness. Dataiku also believes that a diverse identity is a source of strength and allows us to optimize across the many dimensions that are needed for our success. Therefore, we are proud to be an equal opportunity employer. All employment practices are based on business needs, without regard to race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. This applies to all policies and procedures related to recruitment and hiring, compensation, benefits, performance, promotion and termination and all other conditions and terms of employment. If you need assistance or an accommodation, please contact us at: reasonable-accommodations@dataiku.com Protect yourself from fraudulent recruitment activity Dataiku will never ask you for payment of any type during the interview or hiring process. Other than our video-conference application, Zoom, we will also never ask you to make purchases or download third-party applications during the process. If you experience something out of the ordinary or suspect fraudulent activity, please review our page on identifying and reporting fraudulent activity here.

Job Title: Customer Support Engineer (CSE) Location: Mexico City, Mexico - CDMX Team: Global Customer Support – Agora About the Role We are looking for a Customer Support Engineer (CSE) who is passionate about real-time communication and AI, especially Voice AI and real-time interactive technologies. This role goes beyond traditional technical support. In addition to helping customers troubleshoot technical issues, you will also take a step up to guide customers on integration following the best practice and design the solution based on the use case. You will also have the opportunity to engage with local developer communities, share knowledge about emerging technologies, and help grow awareness of Agora’s Conversational AI capabilities. If you are someone who loves troubleshooting technical issues, enjoys talking to developers, and gets excited about AI innovation, this role is for you. What You Will Do Customer Technical Support · Provide technical support to developers integrating Agora SDKs and services (RTC, Signaling, Cloud Recording, Conversational AI, etc.) · Troubleshoot issues related to Audio/video quality, Network connectivity and performance, SDK integration and platform-specific behaviors (iOS, Android, Web, Windows, macOS) · Analyze logs, develop reproduction demos to identify root causes · Work with internal engineering teams to escalate and track product issues · Write technical explanations, integration guidance, and best-practice recommendations · Support customers via ticketing systems, Slack/IM channels, and live troubleshooting sessions · Act as a technical advocate for customers by feeding back recurring issues and feature requests AI & Developer Ecosystem Engagement · Actively participate in local developer communities (meetups, tech groups, hackathons, university events, etc.) · Collaborate with internal teams to organize and support developer events, workshops, and tech talks focused on Agora’s RTC and Conversational AI solutions · Share insights on AI + real-time communication trends, use cases, and best practices with developers · Help bridge feedback from developers and the community back to internal product and engineering teams What We’re Looking For Technical Skills AI & LLM-Oriented Skills · Strong interest in Large Language Models and modern AI application development · Familiar with LLM application patterns, such as agents, prompt engineering, RAG. Other Technical Skills: • Solid understanding of networking fundamentals (TCP/UDP, NAT, firewall) • Experience with at least one platform: iOS, Android, Web (JavaScript/WebRTC), or backend (Node.js/Java/Python/Go) • Ability to read logs, debug SDK/API integrations, and reproduce technical issues • Comfortable building small demos or scripts to validate technical scenarios Communication & Community Skills • Excellent communication skills in English — able to explain complex technical topics in a clear and engaging way. • Enjoy speaking with developers, whether 1:1, in small groups, or at community events. • Passionate about learning and exploring new technologies, especially in the AI space. • Comfortable representing the company in external technical settings. • Strong sense of ownership, curiosity, and a proactive attitude. Nice to Have • Experience in Developer Support, Solutions Engineering, or Developer Advocacy • Public speaking experience (meetups, workshops, tech talks, webinars) • Experience with AI-related technologies such as: Speech-to-text / text-to-speech, Conversational AI systems • Familiarity with cloud platforms (AWS/GCP/Azure) • Understanding of audio/video media concepts (codec, bitrate, jitter, latency) Working Model • This position is remotely working. Work from home. • Work closely with a global support and engineering team. • Expected to spend part of the time on external developer engagement and events. Why Join Agora · Be at the forefront of Real-Time Engagement + AI · Help shape how developers build next-generation conversational and interactive AI experiences · Combine deep technical problem-solving with real community impact · Work in an international, highly technical, and fast-growing environment