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Contract Performance Manager
Location
United States
Posted
70 days ago
Salary
$160K - $200K / year
Seniority
Lead
No structured requirement data.
Job Description
Contract Performance Manager
GE Aerospace
Job Description Summary Are you ready to see your future take flight? At GE Aerospace, we are advancing aviation technologies for today and tomorrow. Your work will contribute to the production of advanced jet engines, components, and integrated systems that power commercial and military aircraft. You’ll be part of a team that embraces your drive, your curiosity, and your unique ideas and perspectives. Most importantly, you’ll share in our pride and purpose that affects the lives of millions around the world! As a Contract Performance Manager, you will have a major impact on GE profitability through owning overall contract performance, inclusive of total cost of ownership via safety, quality, on time delivery, unit price, and supplier relationship management. This role is responsible for ownership of contract productivity and overall supplier accountability. In this role, you will create and lead operational rhythms with internal and external stakeholders to drive mutually successful outcomes for GE and GE partners. You will provide the necessary support on pre- and post-contractual administration & management, terms & conditions (T&Cs) of the contract, and the management of claims. This role is responsible for ownership of contract productivity and overall supplier accountability. The role requires cross-functional leadership capability and has autonomy within your respective supply base. The role has a major impact on overall GE profitability. High levels of evaluative judgment and operational acumen are required to achieve outcomes. This role will be accountable for highly complex supplier contracts. Job Description Roles and Responsibilities - This role is part of the Airfoils Castings Commodity and will have ownership of a highly complex supplier contract. - Responsible for maximizing contract performance, while maintaining supplier relationships - Ownership for the productivity of assigned contracts through cost reduction, cost avoidance, income generation, and working capital savings - Owns management of existing contracts to measure performance of contractual T&Cs against expectations (i.e. bid vs did process), identify gaps or opportunities, and manage cross functional team actions (i.e. cost recovery, terminations, productivity clauses, premiums, etc.) to maximize contractual productivity and performance - Accountable for supplier performance inclusive of safety, compliance, quality, delivery, commercial, readiness and all elements within these areas (i.e. WIP Health, commits, payables, tooling, etc.) - Where supplier performance does not meet expectations, responsible to drive cross functional problem solving and structured action plans for improvement - Leads cross functional teams to manage supplier relationships - Acts as chief negotiator in significant deals. And leads negotiations among the working team including, but not limited to sourcing colleagues, legal, finance, compliance, engineering, quality, manufacturing operations, product lines, customers, and suppliers - Leads and is accountable for business approvals, supply award, and contract authoring - Owns supplier relationships by driving business reviews on a regular cadence, with the responsibility to escalation frequency & attendance as defined by standard work - Assure timely resolution of supplier issues for assigned contracts - Function as liaison between internal organizations and suppliers for assigned contracts - In partnership with cross-functional teams, interprets internal and external business challenges and recommends best practices to improve products, processes, or services. Utilizes understanding of industry trends to inform decision making process. - Leads others to find creative solutions within complex contractual landscape with an emphasis on commercial value generation using all available currencies - Has the ability to evaluate quality of information received and questions conflicting data for analysis - Uses multiple internal and external resources outside of own function to help arrive at a decision - Role requires 25% of travel Required Qualifications - Bachelor’s Degree from an accredited college or university (or a high school diploma/GED with a minimum of 4 years Commercial Operations, Sourcing/ Procurement, Supplier Relationship Management, Sales, Supply Chain or Contract Management experience) - A minimum of 5 years Commercial Operations, Sourcing/ Procurement, Supplier Relationship Management, Sales, Supply Chain or Contract Management experience Desired Characteristics - Demonstrated significant commercial leadership, and experienced in negotiating large, complex deals - Experienced in drafting, negotiating, and closing contracts, including business and legal terms - Acts with humility, seeks perspective of others, and creates an inclusive culture - Delivers with focus on key business objectives, working across large matrixed organizations - Leads with transparency to reach the best mutual outcomes for GE and GE partners - Demonstrated ability in leveraging creative commercial solutions and coaching the team to achieve the same - Demonstrated ability to build strong internal and external relationship - Strong communication skills - Strong interpersonal and leadership skills - Demonstrated ability to analyze and resolve problems - Demonstrated ability to lead programs / projects - Ability to document, plan, market, and execute programs - Established project management skills GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness. GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or programs (i.e., is a “Sponsor”). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor’s welfare benefit plan or program. This document does not create a contract of employment with any individual. The base pay range for this position is 160,000.00 - 200,000.00. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/ commission based on the plan. This posting is expected to close on April 18th, 2026. This role requires access to U.S. export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3)). Additional Information GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). Relocation Assistance Provided: No #LI-Remote - This is a remote position
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The Opportunity Happy Mammoth is looking for an E-commerce Store Manager to own the operational backbone of our Shopify Plus stores (US, EU, AU) and Amazon marketplace. You will be responsible for store stability, compliance governance, technical performance, and the core storefront experience that millions of customers interact with every month. This is the role for someone who believes that a flawless store experience is not a given - it is engineered. If broken checkouts, slow load times, and compliance gaps keep you up at night, we should talk. This is a hands on role where you will be expected to execute and implement, not just manage. About Happy Mammoth Happy Mammoth is a fast-growing natural health company formulating, producing, and marketing gut health and hormone-balancing supplements to millions of customers across Australia, the United States, and Europe. We operate direct-to-consumer through Shopify Plus and Amazon, with deep roots in performance marketing and direct response. This is a company built on speed, testing, and commercial results. The Role You will lead five critical outcome areas: - Conversion & Commercial Execution (Shared) - You share ownership of Revenue per Visitor across all Happy Mammoth stores. Your contribution comes through the storefront experience itself: product page performance, checkout flow optimization, navigation, collections, and merchandising execution. You ensure that every deployment protects or improves on-site conversion. You own A/B testing on the storefront - checkout flow changes, PDP layout tests, navigation experiments to continuously improve the commercial performance of the store itself. - Store Improvement & Ecommerce Experience - You continuously improve the store experience across all three regions. This is not just maintenance - you identify friction points, UX gaps, and commercial opportunities within the storefront and direct your team to implement improvements that make the store easier to buy from. You think like a customer and lead like an operator. Every iteration should move conversion, AOV, or customer experience forward. - Brand & Design Consistency + SEO — You are the quality gate for brand and design alignment across all customer-facing digital properties. Every store, product page, collection, and marketplace listing must be visually and tonally consistent with the Happy Mammoth brand. You work closely with the designer to ensure that as content scales, brand quality does not degrade. You are also in charge of on-page and technical SEO across all stores - site structure, page speed, metadata, schema markup, and crawlability - directing internal teams or external specialists to ensure the storefronts are built to capture organic traffic, not just paid. - Compliance & Regulatory Control - You own the process of ensuring all stores, funnels, and Amazon listings are compliant. You work closely with the legal team to ensure that every page, claim, and piece of product content meets regional regulatory requirements across all markets before and after launch. You do not need to be a regulatory expert, but you need to build and enforce the systems that ensure nothing goes live without compliance sign-off. This means pre-launch review processes, post-launch audits, and fast resolution when issues surface. The target is zero compliance incidents that could have been caught. - Store Stability & Technical Performance - You own functional reliability and operational excellence across all digital properties. Site speed, checkout performance, tracking integrity, and platform stability are yours. You direct your developer to prevent performance degradation after updates or releases, and when issues arise, you diagnose the root cause and drive the resolution. If LCP spikes or checkout completion drops, you own the outcome. - Amazon Marketplace Performance - You manage the Amazon Marketplace Manager and own Amazon Conversion Rate vs category benchmarks. You ensure listing quality, compliance, and commercial performance across our Amazon presence. 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You build systems that prevent problems, but when fires happen, you move immediately. If you are someone who needs to be told what to prioritize, or who waits for instructions when something breaks, this is not the right role. We need someone who owns the store like it is their own business. Your Team You will have a dedicated developer and a marketplace specialist on your team, with additional support from design and project management. You report to the Head of Growth. Nice to Have - Experience in DTC brands. - Familiarity with CRO and analytics tools. - Experience managing Shopify Plus stores across multiple regions. - Experience working with SEO agencies or specialists. - Familiarity with Amazon marketplace management. Why This Role Is Different Most "store manager" roles are glorified admin positions - updating products, toggling discounts, keeping the site from breaking. This is not that. You are the operational and experiential backbone of a nine-figure global DTC brand. You own compliance across three regulatory jurisdictions. You own site performance across three storefronts. You own brand and design consistency across every customer-facing digital touchpoint. You own SEO. You own the Amazon marketplace. And you run A/B tests on the storefront to continuously improve the experience. The decisions you make directly impact checkout completion rates, compliance risk, and site performance for millions of customer sessions. If you want a role where operational excellence is not just expected but directly tied to commercial results, this is it. Practical Details - Fully remote. GMT timezone preferred. - Competitive salary paid in USD. - Performance-driven culture — we reward results, not hours logged. - You will work inside a fast-moving global team of operators, not committees Only CVs in English will be considered.
The Opportunity Happy Mammoth is looking for an E-commerce Store Manager to own the operational backbone of our Shopify Plus stores (US, EU, AU) and Amazon marketplace. You will be responsible for store stability, compliance governance, technical performance, and the core storefront experience that millions of customers interact with every month. This is the role for someone who believes that a flawless store experience is not a given - it is engineered. If broken checkouts, slow load times, and compliance gaps keep you up at night, we should talk. This is a hands on role where you will be expected to execute and implement, not just manage. About Happy Mammoth Happy Mammoth is a fast-growing natural health company formulating, producing, and marketing gut health and hormone-balancing supplements to millions of customers across Australia, the United States, and Europe. We operate direct-to-consumer through Shopify Plus and Amazon, with deep roots in performance marketing and direct response. This is a company built on speed, testing, and commercial results. The Role You will lead five critical outcome areas: - Conversion & Commercial Execution (Shared) - You share ownership of Revenue per Visitor across all Happy Mammoth stores. Your contribution comes through the storefront experience itself: product page performance, checkout flow optimization, navigation, collections, and merchandising execution. You ensure that every deployment protects or improves on-site conversion. You own A/B testing on the storefront - checkout flow changes, PDP layout tests, navigation experiments to continuously improve the commercial performance of the store itself. - Store Improvement & Ecommerce Experience - You continuously improve the store experience across all three regions. This is not just maintenance - you identify friction points, UX gaps, and commercial opportunities within the storefront and direct your team to implement improvements that make the store easier to buy from. You think like a customer and lead like an operator. Every iteration should move conversion, AOV, or customer experience forward. - Brand & Design Consistency + SEO — You are the quality gate for brand and design alignment across all customer-facing digital properties. Every store, product page, collection, and marketplace listing must be visually and tonally consistent with the Happy Mammoth brand. You work closely with the designer to ensure that as content scales, brand quality does not degrade. You are also in charge of on-page and technical SEO across all stores - site structure, page speed, metadata, schema markup, and crawlability - directing internal teams or external specialists to ensure the storefronts are built to capture organic traffic, not just paid. - Compliance & Regulatory Control - You own the process of ensuring all stores, funnels, and Amazon listings are compliant. You work closely with the legal team to ensure that every page, claim, and piece of product content meets regional regulatory requirements across all markets before and after launch. You do not need to be a regulatory expert, but you need to build and enforce the systems that ensure nothing goes live without compliance sign-off. This means pre-launch review processes, post-launch audits, and fast resolution when issues surface. The target is zero compliance incidents that could have been caught. - Store Stability & Technical Performance - You own functional reliability and operational excellence across all digital properties. Site speed, checkout performance, tracking integrity, and platform stability are yours. You direct your developer to prevent performance degradation after updates or releases, and when issues arise, you diagnose the root cause and drive the resolution. If LCP spikes or checkout completion drops, you own the outcome. - Amazon Marketplace Performance - You manage the Amazon Marketplace Manager and own Amazon Conversion Rate vs category benchmarks. You ensure listing quality, compliance, and commercial performance across our Amazon presence. Who We're Looking For You have deep experience leading Shopify Plus store operations in a direct-to-consumer environment, not just configuring themes, but owning store architecture, checkout optimization, multi-store operations, and performance monitoring at scale through a team. You have a strong eye for brand and design consistency. You can spot when a page, collection, or listing is off-brand and you know how to direct designers to fix it. You understand that brand quality and conversion are not at odds; they reinforce each other. You understand SEO at a strategic level - site structure, metadata, schema markup, page speed optimization, and crawlability. You do not need to be an SEO specialist, but you need to know enough to set the right direction and manage internal teams or external agencies to deliver results. You understand how compliance works in regulated industries. You do not need to be a regulatory expert, but you have experience coordinating with legal teams to ensure content is compliant across multiple markets. You know how to build and enforce review processes that prevent compliance issues, and you treat compliance as a system that protects revenue, not a checkbox. You are technically sharp. You can read Core Web Vitals reports, diagnose checkout drop-off, and direct developers at a technical level to implement solutions. You are not just a project manager who files tickets, you understand the platform deeply enough to set the right direction. You have experience overseeing A/B tests on storefront elements - checkout flows, PDP layouts, navigation, collections, and you know how to design tests that produce actionable results. You manage the Amazon Marketplace Manager and direct a developer. You set the priorities, define the standards, and hold your team accountable for execution quality and speed. You are methodical but fast. You build systems that prevent problems, but when fires happen, you move immediately. If you are someone who needs to be told what to prioritize, or who waits for instructions when something breaks, this is not the right role. We need someone who owns the store like it is their own business. Your Team You will have a dedicated developer and a marketplace specialist on your team, with additional support from design and project management. You report to the Head of Growth. Nice to Have - Experience in DTC brands. - Familiarity with CRO and analytics tools. - Experience managing Shopify Plus stores across multiple regions. - Experience working with SEO agencies or specialists. - Familiarity with Amazon marketplace management. Why This Role Is Different Most "store manager" roles are glorified admin positions - updating products, toggling discounts, keeping the site from breaking. This is not that. You are the operational and experiential backbone of a nine-figure global DTC brand. You own compliance across three regulatory jurisdictions. You own site performance across three storefronts. You own brand and design consistency across every customer-facing digital touchpoint. You own SEO. You own the Amazon marketplace. And you run A/B tests on the storefront to continuously improve the experience. The decisions you make directly impact checkout completion rates, compliance risk, and site performance for millions of customer sessions. If you want a role where operational excellence is not just expected but directly tied to commercial results, this is it. Practical Details - Fully remote. GMT timezone preferred. - Competitive salary paid in USD. - Performance-driven culture — we reward results, not hours logged. - You will work inside a fast-moving global team of operators, not committees Only CVs in English will be considered.
The Opportunity Happy Mammoth is looking for an E-commerce Store Manager to own the operational backbone of our Shopify Plus stores (US, EU, AU) and Amazon marketplace. You will be responsible for store stability, compliance governance, technical performance, and the core storefront experience that millions of customers interact with every month. This is the role for someone who believes that a flawless store experience is not a given - it is engineered. If broken checkouts, slow load times, and compliance gaps keep you up at night, we should talk. This is a hands on role where you will be expected to execute and implement, not just manage. About Happy Mammoth Happy Mammoth is a fast-growing natural health company formulating, producing, and marketing gut health and hormone-balancing supplements to millions of customers across Australia, the United States, and Europe. We operate direct-to-consumer through Shopify Plus and Amazon, with deep roots in performance marketing and direct response. This is a company built on speed, testing, and commercial results. The Role You will lead five critical outcome areas: - Conversion & Commercial Execution (Shared) - You share ownership of Revenue per Visitor across all Happy Mammoth stores. Your contribution comes through the storefront experience itself: product page performance, checkout flow optimization, navigation, collections, and merchandising execution. You ensure that every deployment protects or improves on-site conversion. You own A/B testing on the storefront - checkout flow changes, PDP layout tests, navigation experiments to continuously improve the commercial performance of the store itself. - Store Improvement & Ecommerce Experience - You continuously improve the store experience across all three regions. This is not just maintenance - you identify friction points, UX gaps, and commercial opportunities within the storefront and direct your team to implement improvements that make the store easier to buy from. You think like a customer and lead like an operator. Every iteration should move conversion, AOV, or customer experience forward. - Brand & Design Consistency + SEO — You are the quality gate for brand and design alignment across all customer-facing digital properties. Every store, product page, collection, and marketplace listing must be visually and tonally consistent with the Happy Mammoth brand. You work closely with the designer to ensure that as content scales, brand quality does not degrade. You are also in charge of on-page and technical SEO across all stores - site structure, page speed, metadata, schema markup, and crawlability - directing internal teams or external specialists to ensure the storefronts are built to capture organic traffic, not just paid. - Compliance & Regulatory Control - You own the process of ensuring all stores, funnels, and Amazon listings are compliant. You work closely with the legal team to ensure that every page, claim, and piece of product content meets regional regulatory requirements across all markets before and after launch. You do not need to be a regulatory expert, but you need to build and enforce the systems that ensure nothing goes live without compliance sign-off. This means pre-launch review processes, post-launch audits, and fast resolution when issues surface. The target is zero compliance incidents that could have been caught. - Store Stability & Technical Performance - You own functional reliability and operational excellence across all digital properties. Site speed, checkout performance, tracking integrity, and platform stability are yours. You direct your developer to prevent performance degradation after updates or releases, and when issues arise, you diagnose the root cause and drive the resolution. If LCP spikes or checkout completion drops, you own the outcome. - Amazon Marketplace Performance - You manage the Amazon Marketplace Manager and own Amazon Conversion Rate vs category benchmarks. You ensure listing quality, compliance, and commercial performance across our Amazon presence. Who We're Looking For You have deep experience leading Shopify Plus store operations in a direct-to-consumer environment, not just configuring themes, but owning store architecture, checkout optimization, multi-store operations, and performance monitoring at scale through a team. You have a strong eye for brand and design consistency. You can spot when a page, collection, or listing is off-brand and you know how to direct designers to fix it. You understand that brand quality and conversion are not at odds; they reinforce each other. You understand SEO at a strategic level - site structure, metadata, schema markup, page speed optimization, and crawlability. You do not need to be an SEO specialist, but you need to know enough to set the right direction and manage internal teams or external agencies to deliver results. You understand how compliance works in regulated industries. You do not need to be a regulatory expert, but you have experience coordinating with legal teams to ensure content is compliant across multiple markets. You know how to build and enforce review processes that prevent compliance issues, and you treat compliance as a system that protects revenue, not a checkbox. You are technically sharp. You can read Core Web Vitals reports, diagnose checkout drop-off, and direct developers at a technical level to implement solutions. You are not just a project manager who files tickets, you understand the platform deeply enough to set the right direction. You have experience overseeing A/B tests on storefront elements - checkout flows, PDP layouts, navigation, collections, and you know how to design tests that produce actionable results. You manage the Amazon Marketplace Manager and direct a developer. You set the priorities, define the standards, and hold your team accountable for execution quality and speed. You are methodical but fast. You build systems that prevent problems, but when fires happen, you move immediately. If you are someone who needs to be told what to prioritize, or who waits for instructions when something breaks, this is not the right role. We need someone who owns the store like it is their own business. Your Team You will have a dedicated developer and a marketplace specialist on your team, with additional support from design and project management. You report to the Head of Growth. Nice to Have - Experience in DTC brands. - Familiarity with CRO and analytics tools. - Experience managing Shopify Plus stores across multiple regions. - Experience working with SEO agencies or specialists. - Familiarity with Amazon marketplace management. Why This Role Is Different Most "store manager" roles are glorified admin positions - updating products, toggling discounts, keeping the site from breaking. This is not that. You are the operational and experiential backbone of a nine-figure global DTC brand. You own compliance across three regulatory jurisdictions. You own site performance across three storefronts. You own brand and design consistency across every customer-facing digital touchpoint. You own SEO. You own the Amazon marketplace. And you run A/B tests on the storefront to continuously improve the experience. The decisions you make directly impact checkout completion rates, compliance risk, and site performance for millions of customer sessions. If you want a role where operational excellence is not just expected but directly tied to commercial results, this is it. Practical Details - Fully remote. GMT timezone preferred. - Competitive salary paid in USD. - Performance-driven culture — we reward results, not hours logged. - You will work inside a fast-moving global team of operators, not committees Only CVs in English will be considered.
The Opportunity Happy Mammoth is looking for an E-commerce Store Manager to own the operational backbone of our Shopify Plus stores (US, EU, AU) and Amazon marketplace. You will be responsible for store stability, compliance governance, technical performance, and the core storefront experience that millions of customers interact with every month. This is the role for someone who believes that a flawless store experience is not a given - it is engineered. If broken checkouts, slow load times, and compliance gaps keep you up at night, we should talk. This is a hands on role where you will be expected to execute and implement, not just manage. About Happy Mammoth Happy Mammoth is a fast-growing natural health company formulating, producing, and marketing gut health and hormone-balancing supplements to millions of customers across Australia, the United States, and Europe. We operate direct-to-consumer through Shopify Plus and Amazon, with deep roots in performance marketing and direct response. This is a company built on speed, testing, and commercial results. The Role You will lead five critical outcome areas: - Conversion & Commercial Execution (Shared) - You share ownership of Revenue per Visitor across all Happy Mammoth stores. Your contribution comes through the storefront experience itself: product page performance, checkout flow optimization, navigation, collections, and merchandising execution. You ensure that every deployment protects or improves on-site conversion. You own A/B testing on the storefront - checkout flow changes, PDP layout tests, navigation experiments to continuously improve the commercial performance of the store itself. - Store Improvement & Ecommerce Experience - You continuously improve the store experience across all three regions. This is not just maintenance - you identify friction points, UX gaps, and commercial opportunities within the storefront and direct your team to implement improvements that make the store easier to buy from. You think like a customer and lead like an operator. Every iteration should move conversion, AOV, or customer experience forward. - Brand & Design Consistency + SEO — You are the quality gate for brand and design alignment across all customer-facing digital properties. Every store, product page, collection, and marketplace listing must be visually and tonally consistent with the Happy Mammoth brand. You work closely with the designer to ensure that as content scales, brand quality does not degrade. You are also in charge of on-page and technical SEO across all stores - site structure, page speed, metadata, schema markup, and crawlability - directing internal teams or external specialists to ensure the storefronts are built to capture organic traffic, not just paid. - Compliance & Regulatory Control - You own the process of ensuring all stores, funnels, and Amazon listings are compliant. You work closely with the legal team to ensure that every page, claim, and piece of product content meets regional regulatory requirements across all markets before and after launch. You do not need to be a regulatory expert, but you need to build and enforce the systems that ensure nothing goes live without compliance sign-off. This means pre-launch review processes, post-launch audits, and fast resolution when issues surface. The target is zero compliance incidents that could have been caught. - Store Stability & Technical Performance - You own functional reliability and operational excellence across all digital properties. Site speed, checkout performance, tracking integrity, and platform stability are yours. You direct your developer to prevent performance degradation after updates or releases, and when issues arise, you diagnose the root cause and drive the resolution. If LCP spikes or checkout completion drops, you own the outcome. - Amazon Marketplace Performance - You manage the Amazon Marketplace Manager and own Amazon Conversion Rate vs category benchmarks. You ensure listing quality, compliance, and commercial performance across our Amazon presence. Who We're Looking For You have deep experience leading Shopify Plus store operations in a direct-to-consumer environment, not just configuring themes, but owning store architecture, checkout optimization, multi-store operations, and performance monitoring at scale through a team. You have a strong eye for brand and design consistency. You can spot when a page, collection, or listing is off-brand and you know how to direct designers to fix it. You understand that brand quality and conversion are not at odds; they reinforce each other. You understand SEO at a strategic level - site structure, metadata, schema markup, page speed optimization, and crawlability. You do not need to be an SEO specialist, but you need to know enough to set the right direction and manage internal teams or external agencies to deliver results. You understand how compliance works in regulated industries. You do not need to be a regulatory expert, but you have experience coordinating with legal teams to ensure content is compliant across multiple markets. You know how to build and enforce review processes that prevent compliance issues, and you treat compliance as a system that protects revenue, not a checkbox. You are technically sharp. You can read Core Web Vitals reports, diagnose checkout drop-off, and direct developers at a technical level to implement solutions. You are not just a project manager who files tickets, you understand the platform deeply enough to set the right direction. You have experience overseeing A/B tests on storefront elements - checkout flows, PDP layouts, navigation, collections, and you know how to design tests that produce actionable results. You manage the Amazon Marketplace Manager and direct a developer. You set the priorities, define the standards, and hold your team accountable for execution quality and speed. You are methodical but fast. You build systems that prevent problems, but when fires happen, you move immediately. If you are someone who needs to be told what to prioritize, or who waits for instructions when something breaks, this is not the right role. We need someone who owns the store like it is their own business. Your Team You will have a dedicated developer and a marketplace specialist on your team, with additional support from design and project management. You report to the Head of Growth. Nice to Have - Experience in DTC brands. - Familiarity with CRO and analytics tools. - Experience managing Shopify Plus stores across multiple regions. - Experience working with SEO agencies or specialists. - Familiarity with Amazon marketplace management. Why This Role Is Different Most "store manager" roles are glorified admin positions - updating products, toggling discounts, keeping the site from breaking. This is not that. You are the operational and experiential backbone of a nine-figure global DTC brand. You own compliance across three regulatory jurisdictions. You own site performance across three storefronts. You own brand and design consistency across every customer-facing digital touchpoint. You own SEO. You own the Amazon marketplace. And you run A/B tests on the storefront to continuously improve the experience. The decisions you make directly impact checkout completion rates, compliance risk, and site performance for millions of customer sessions. If you want a role where operational excellence is not just expected but directly tied to commercial results, this is it. Practical Details - Fully remote. GMT timezone preferred. - Competitive salary paid in USD. - Performance-driven culture — we reward results, not hours logged. - You will work inside a fast-moving global team of operators, not committees Only CVs in English will be considered.
