Title: Facilitator Senior (Life Company) Location: PHOENIX Arizona United States Type: Full-Time Job Description: Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Ready to make an impact? The USAA Life Company Learning & Development team is on the hunt for a Facilitator Senior who thrives on inspiring others and driving performance excellence. If you love blending sales savvy, exceptional service skills, and a passion for teaching and leadership, this is your chance to shine! In this role, you’ll: - Lead dynamic learning experiences that empower our member-contact employees to deliver world-class service and sales. - Bring innovation to the classroom, using creative approaches and adult learning principles to make training stick. - Collaborate with a team of trailblazers, shaping the future of learning at USAA Life Company. As a Facilitator Senior for Life Company, you’ll facilitate and deliver training programs to attain learning objectives and meet learners' needs. Facilitate learning on a variety of subjects including complex technical acumen, customer service skills and USAA culture. Support facilitation of programs that foster employee growth. Facilitated learning can take place in person or via virtual environment. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in San Antonio, TX, Plano, TX, Phoenix, AZ or Tampa, FL. Relocation assistance is not available for this position. What you'll do: - Facilitates learning discussions, learning activities, coaching, and small group interactions. - Manages and instructs employees in multiple learning environments including classrooms, labs, and virtual capabilities. - Proactively coaches, mentors and provides development opportunities for other facilitators. - Diagnoses learner performance problems, determines underlying causes and provides recommendations to improve performance. - Maintains accountability for performance results and learning solution effectiveness. - Observes instructors and provides feedback to improve facilitation effectiveness instructors ensuring quality of facilitation. - Serves as a subject matter expert in the development, implementation and assessment of curriculum. - Collaborates with peers, customers, management and Instructional Design and Development on business initiatives, development of curriculum and learning solutions. - Maintains business and learning skills/acumen through skills update and professional development. - Identifies needed course maintenance, makes recommendations for process improvements and completes course revisions as appropriate. - Maintains accountability for performance results and learning solution effectiveness. - Provides training and qualifies facilitators to ensure they can deliver on objectives and comply with laws and regulations associated with the delivery of courses. - Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: - Bachelor’s Degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. - 6 years facilitator/instructional experience to include business relevant training, teaching, coaching, training design, development, facilitation and/or deployment. - Excellent written and oral communication skills. - Demonstrated ability to lead and manage teams, facilitate training, and provide one-on-one coaching. - Advanced knowledge of Microsoft Office Products (Excel, Word, PowerPoint). - Knowledge of learning theories, adult learning principles and instructional design model. - Lesson and curriculum planning skills with the ability to work with SMEs to identify audience’s training needs, learning objectives and content gaps. - Ability to apply a variety of instructional techniques such as role playing, simulations, team exercises, group discussions, videos, or lectures to real-world situations and debrief activities to arrive at learning outcomes. - Experience with Virtual Technology and ability to deliver training remotely. - Current FINRA Series 7 and/or attainment within 90 days of job entry. - Current Life/Health License and/or attainment within 90 days of job entry. What sets you apart: - Current Life/Health license. - Current FINRA Series 7. - Current FINRA Series 63. - Current Life/Health license. - 3+ years of facilitation experience in financial services, insurance, or related industries. - Sales & Service Acumen: Experience in consultative sales and delivering exceptional customer service in a regulated environment. - Life Insurance & Financial Services Knowledge: Understanding of life insurance products, annuities, and related concepts to connect training to business outcomes. - Facilitation Expertise: Proven ability to deliver engaging, interactive classroom and virtual sessions using adult learning principles. - Technology Proficiency: Skilled in virtual training platforms (WebEx, Zoom, MS Teams) and Learning Management Systems (LMS). - Coaching & Feedback Skills: Ability to assess learner performance and provide actionable feedback to improve results. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $85,040 - $162,550. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

As an Enumerator Coach for the National Association of State Departments of Agriculture (NASDA), you will be responsible for providing a crucial role in serving our agricultural producers by providing reliable, accurate, and objective statistics and information that farmers, ranchers, and rural communities depend on. This position will assist enumerators with quality control and technical questions related to surveys assigned to enumerators. NASDA employees earn competitive pay and enjoy an excellent work culture at an organization with an incredible mission. ABOUT NASDA The National Association of State Departments of Agriculture is a nonpartisan, nonprofit association representing the elected and appointed commissioners, secretaries, and directors of the state departments of agriculture. NASDA enhances American food and agriculture communities through policy, partnerships, and public engagement. We recognize that to achieve our goals, we need employees who are as passionate about agriculture as we are. We strive to create a positive work environment that our employees can be proud of and where they can build their careers. ABOUT THE POSITION The Coach reports to the assigned Manager and coordinates a team of up to 20 Enumerators. The essential functions include but are not limited to: - Review completed survey forms, questionnaires, and other materials for accuracy and completeness - Monitor, coach, and continue to train enumerators during data collection - Communicate with the NASDA Enumerator Manager and NASDA enumerators to achieve successful and efficient data collection - Complete surveys as needed while managing workload  QUALIFICATIONS - A high school diploma and one year of college or work experience are required - Experience in data collection - Exceptional critical thinking skills - Ability to exercise sound judgment and resolve problems - Exceptional verbal and written communication skills - Strong presentations skills - Superior interpersonal and relationship-building skills - High level of independence in day-to-day tasks - Self-motivated as well as a team player - Demonstrated ability to work well in a fast-paced and deadline-oriented work environment - Willing to learn new duties and technology-related skills as required SALARY RANGE starting at $22.00 an hour WORK SCHEDULE This is a part-time, non-exempt, remote position working approximately 15-25 hours per week. Candidate must live in Idaho. Benefits: - Performance bonuses - Career development - Flexibility - Ability to work remotely We understand your time is valuable, so we have a rapid and easy application process. Please complete our initial 3-minute mobile-friendly application, attaching cover letter, and resume. We look forward to meeting you! NASDA does not discriminate in employment practices or programs on the basis of race, color, national origin, religion, sex, disability, age, marital status, family/parental status, income derived from a public assistance program, political beliefs, or reprisal or retaliation for prior civil rights activity. You will have to pass a background check

Title: Facilitator Senior (Life Company) Location: San Antonio, TX, Plano, TX, Phoenix, AZ or Tampa, FL Type: Full-Time Job Description: Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Ready to make an impact? The USAA Life Company Learning & Development team is on the hunt for a Facilitator Senior who thrives on inspiring others and driving performance excellence. If you love blending sales savvy, exceptional service skills, and a passion for teaching and leadership, this is your chance to shine! In this role, you’ll: - Lead dynamic learning experiences that empower our member-contact employees to deliver world-class service and sales. - Bring innovation to the classroom, using creative approaches and adult learning principles to make training stick. - Collaborate with a team of trailblazers, shaping the future of learning at USAA Life Company. As a Facilitator Senior for Life Company, you’ll facilitate and deliver training programs to attain learning objectives and meet learners' needs. Facilitate learning on a variety of subjects including complex technical acumen, customer service skills and USAA culture. Support facilitation of programs that foster employee growth. Facilitated learning can take place in person or via virtual environment. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in San Antonio, TX, Plano, TX, Phoenix, AZ or Tampa, FL. Relocation assistance is not available for this position. What you'll do: - Facilitates learning discussions, learning activities, coaching, and small group interactions. - Manages and instructs employees in multiple learning environments including classrooms, labs, and virtual capabilities. - Proactively coaches, mentors and provides development opportunities for other facilitators. - Diagnoses learner performance problems, determines underlying causes and provides recommendations to improve performance. - Maintains accountability for performance results and learning solution effectiveness. - Observes instructors and provides feedback to improve facilitation effectiveness instructors ensuring quality of facilitation. - Serves as a subject matter expert in the development, implementation and assessment of curriculum. - Collaborates with peers, customers, management and Instructional Design and Development on business initiatives, development of curriculum and learning solutions. - Maintains business and learning skills/acumen through skills update and professional development. - Identifies needed course maintenance, makes recommendations for process improvements and completes course revisions as appropriate. - Maintains accountability for performance results and learning solution effectiveness. - Provides training and qualifies facilitators to ensure they can deliver on objectives and comply with laws and regulations associated with the delivery of courses. - Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: - Bachelor’s Degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. - 6 years facilitator/instructional experience to include business relevant training, teaching, coaching, training design, development, facilitation and/or deployment. - Excellent written and oral communication skills. - Demonstrated ability to lead and manage teams, facilitate training, and provide one-on-one coaching. - Advanced knowledge of Microsoft Office Products (Excel, Word, PowerPoint). - Knowledge of learning theories, adult learning principles and instructional design model. - Lesson and curriculum planning skills with the ability to work with SMEs to identify audience’s training needs, learning objectives and content gaps. - Ability to apply a variety of instructional techniques such as role playing, simulations, team exercises, group discussions, videos, or lectures to real-world situations and debrief activities to arrive at learning outcomes. - Experience with Virtual Technology and ability to deliver training remotely. - Current FINRA Series 7 and/or attainment within 90 days of job entry. - Current Life/Health License and/or attainment within 90 days of job entry. What sets you apart: - Current Life/Health license. - Current FINRA Series 7. - Current FINRA Series 63. - Current Life/Health license. - 3+ years of facilitation experience in financial services, insurance, or related industries. - Sales & Service Acumen: Experience in consultative sales and delivering exceptional customer service in a regulated environment. - Life Insurance & Financial Services Knowledge: Understanding of life insurance products, annuities, and related concepts to connect training to business outcomes. - Facilitation Expertise: Proven ability to deliver engaging, interactive classroom and virtual sessions using adult learning principles. - Technology Proficiency: Skilled in virtual training platforms (WebEx, Zoom, MS Teams) and Learning Management Systems (LMS). - Coaching & Feedback Skills: Ability to assess learner performance and provide actionable feedback to improve results. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $85,040 - $162,550. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

• Design and develop instructor-led and self-paced training materials for Peak Support’s teams • Deliver a T3 to Trainers who will facilitate the learning materials • Evaluate and enhance learning materials regularly for continued development and improvement • Stay updated on all process updates from the clients through regular check-ins with internal stakeholders • Strategize, design, and implement innovations in training programs across all of Peak Support • Optimize the knowledge base/learning materials of all of Peak Support’s programs