Job Closed
This listing is no longer active.
PestCo is one of the fastest growing Pest Control companies in the US, founded in late 2021. Through our leading brands, we offer single-family residential, multi-family residential, and commercial pest control services in key markets across the US. PestCo continues to expand through acquisition and strong organic growth, emphasizing that outstanding people are the key to our success.
Customer Service Representative
Location
United States
Posted
62 days ago
Salary
$16 - $19 / hour
Seniority
Mid Level
No structured requirement data.
Job Description
Customer Service Representative
PestCo LLC
Role Description - Manage incoming calls and customer inquiries. - Manage and maintain a customer “Sales lead” database. - Respond to routine customer questions and concerns promptly as needed. - Identify and assess customer inquiries to achieve customer satisfaction. - Education and training provided on-the-job. - Maintain an efficient calendar of day-to-day activities. - Develop a strong knowledge of the company’s products, processes, and services. - All duties for Customer Service Representative assigned by management. Qualifications - High school diploma or equivalent. - Strong communication skills effectively through verbal, written, and in person. - Strong customer service and in-person presentation skills. - Strong attention to detail and accurate record keeping. - Self-motivated and results driven. - Firm knowledge of Microsoft Word, Excel, PowerPoint, Mac. - Pass a background check. - Pest control experience preferred but not required. Benefits - Comprehensive Benefit Plans: - Overtime, Commissions, and Bonuses (for applicable roles). - Paid Time Off, Paid Sick Time, & Paid Holidays. - Medical, Dental, and Vision Insurance. - Company Provided Life Insurance. - 401K – Employer Match. - Health Savings Account (HSA) - Automatic Employer Contribution. - Flexible Spending Account (FSA), Dependent Care FSA. - Voluntary Life Insurance (Employee, Spouse & Child). - Voluntary Short-Term and Long-Term Disability. - Voluntary Options (Accident, Critical Illness, and Hospital Indemnity Coverage). - Employee Assistance Program. - PestCo Discounts Program (Included Child Care, Event Tickets, and thousands of Discounts!). - SmartDollar Financial Wellness Program. - Educational Resources and Training provided on-the-job. - Medical Benefits are effective on the 1st of the month following the date of hire. Company Description PestCo is one of the fastest growing Pest Control companies in the US, founded in late 2021. Through our leading brands, we offer single-family residential, multi-family residential, and commercial pest control services in key markets across the US. PestCo continues to expand through acquisition and strong organic growth, emphasizing that outstanding people are the key to our success.
Related Guides
Related Categories
Related Job Pages
More Customer Support Jobs
Seasonal Customer Service Representative
Bud Anderson Home ServicesBud Anderson is a leading provider of HVAC, plumbing, electrical, and generator services. We are a family-owned and operated company with a small business feel but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions. If you are a customer-focused individual with excellent communication skills, we invite you to apply for this exciting opportunity to contribute to our team's success! We are an Equal Employment Opportunity Employer.
Overview Looking to TRADE up to a better opportunity? Bud Anderson is looking for a self-motivated individual with a positive attitude to join our growing and dedicated team! This seasonal position involves handling customer inquiries, crisis management, booking service calls, and dispatching for various service locations. The Seasonal Customer Service Representative position is paid hourly plus commission. With the potential to make it a permanent position Schedule: - This is a seasonal position ranging from April to August. - The shifts include M- F 8:00 am - 5:00pm, ( possible overtime and occasional weekend) What you will do: - Answer incoming calls from new and existing customers - Manage customer concerns by providing appropriate information and assistance to customers in urgent need while ensuring a positive customer experience - Schedule service calls and appointments for customers - Coordinate and dispatch service technicians to multiple locations, ensuring timely response to customer requests. - Work collaboratively with a remote team to share information, address challenges, and provide support when needed. - Participate in training sessions to familiarize yourself with company policies, procedures, and service offerings. What you bring: - Strong communication and interpersonal skills. - Ability to manage and prioritize tasks in a fast-paced environment. - Empathetic and customer-focused approach. Benefits: - Comprehensive training provided. - Opportunity to work with a dynamic and supportive remote team - $15 hourly plus commisson Who we are: Bud Andersonis a leading provider of HVAC, plumbing, electrical, and generator services. We are a family-owned and operated company with a small business feel but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions. If you are a customer-focused individual with excellent communication skills we invite you to apply for this exciting opportunity to contribute to our team's success! We are an Equal Employment Opportunity Employer
Join a winning team of innovative thinkers, seasoned mortgage professionals, and financial experts. Build your career at Planet—recognized as a Top Mortgage Employer by National Mortgage Professional. Job Summary The primary purpose of the Customer Service Representative I is to resolve all borrower inquiries on current mortgage loans received either via inbound/outbound calls. Essential Duties and Responsibilities - Responds to borrower inbound calls concerning their account, ensuring high quality service, adhering to productivity, and regulatory requirements. Researches customer issues and works towards resolution when needed. Updates servicing system with relevant notes/comments. - Prioritizes the needs of the business, completing assigned outbound calls as inbound call volume permits. - Completes follow-up tasks to ensure customer satisfaction and resolution. - Miscellaneous duties as assigned. Position Requirements Education - High school diploma or equivalent required Experience - General call center experience preferred - Experience with loan servicing a plus Functional/Technical Skills - Strong customer service skills - Ability to problem-solving - Ability to work in a fast-paced environment - Ability to multi-task and manage time effectively - Experience working with Microsoft Windows applications Environmental/Physical Demands Work is typically performed in a standard office environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sustain predictable work attendance, communicate with others, frequently required to stand, walk, sit, and use arms, hands and fingers to reach, handle or touch. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. Pursuant to the Americans with Disabilities Act, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of an employee. The Company reserves the right to amend or modify this document at any time and without notice. Benefits Our benefits package includes 3 comprehensive Cigna or Kaiser medical plans, dental, and vision insurance. We provide short term and long-term disability insurance, basic life insurance, 401(k), and 11 employer paid holidays. In addition, we offer supplemental benefits to include life insurance, critical illness and accident plans. Planet Home Lending does not accept unsolicited resumes or candidate submissions from recruiters or employment agencies. In the absence of an enforceable, fully executed agreement for a specified position, Planet Home Lending has no obligation to pay any compensation or recruiter fee of any kind. In the event a recruiter, agency or other similar third-party submits a resume or candidate without a valid binding agreement, Planet Home Lending explicitly reserves the right to pursue and hire those candidate(s) without any obligation or compensation to the referring party. Any unsolicited resumes, referrals, or candidate submissions, including those communicated to a member of the Human Resources team or a hiring manager, shall be deemed the property of Planet Home Lending. If you or your agency would like to be considered as a future recruiting partner, please email HR-Recruiting@planethomelending.com.
Join a winning team of innovative thinkers, seasoned mortgage professionals, and financial experts. Build your career at Planet—recognized as a Top Mortgage Employer by National Mortgage Professional. Job Summary The primary purpose of the Customer Service Representative I is to resolve all borrower inquiries on current mortgage loans received either via inbound/outbound calls. Essential Duties and Responsibilities - Responds to borrower inbound calls concerning their account, ensuring high quality service, adhering to productivity, and regulatory requirements. Researches customer issues and works towards resolution when needed. Updates servicing system with relevant notes/comments. - Prioritizes the needs of the business, completing assigned outbound calls as inbound call volume permits. - Completes follow-up tasks to ensure customer satisfaction and resolution. - Miscellaneous duties as assigned. Position Requirements Education - High school diploma or equivalent required Experience - General call center experience preferred - Experience with loan servicing a plus Functional/Technical Skills - Strong customer service skills - Ability to problem-solving - Ability to work in a fast-paced environment - Ability to multi-task and manage time effectively - Experience working with Microsoft Windows applications Environmental/Physical Demands Work is typically performed in a standard office environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sustain predictable work attendance, communicate with others, frequently required to stand, walk, sit, and use arms, hands and fingers to reach, handle or touch. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. Pursuant to the Americans with Disabilities Act, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of an employee. The Company reserves the right to amend or modify this document at any time and without notice. Benefits Our benefits package includes 3 comprehensive Cigna or Kaiser medical plans, dental, and vision insurance. We provide short term and long-term disability insurance, basic life insurance, 401(k), and 11 employer paid holidays. In addition, we offer supplemental benefits to include life insurance, critical illness and accident plans. Planet Home Lending does not accept unsolicited resumes or candidate submissions from recruiters or employment agencies. In the absence of an enforceable, fully executed agreement for a specified position, Planet Home Lending has no obligation to pay any compensation or recruiter fee of any kind. In the event a recruiter, agency or other similar third-party submits a resume or candidate without a valid binding agreement, Planet Home Lending explicitly reserves the right to pursue and hire those candidate(s) without any obligation or compensation to the referring party. Any unsolicited resumes, referrals, or candidate submissions, including those communicated to a member of the Human Resources team or a hiring manager, shall be deemed the property of Planet Home Lending. If you or your agency would like to be considered as a future recruiting partner, please email HR-Recruiting@planethomelending.com.
Customer Support Representative
PartyhatThis is a fully remote position, requiring high flexibility to engage with leads across all time zones. All compensation is processed in digital assets (USDC/USDT).
Role Description We are seeking a dedicated and highly organised Community & Support Specialist to serve as the primary point of contact for our users. In the fast-moving world of Web3 and digital assets, our community needs support that is accurate, fast, and highly secure. This is a role for someone who prides themselves on being reliable, clear-headed, and comfortable operating within the next generation of the digital economy. Key Responsibilities - Manage and resolve user inquiries via email, chat, and community channels (Discord/Telegram) with speed and accuracy. - Assist users with navigating our platform, including issues related to: - digital asset management - decentralized tool integrations - Actively monitor for scams and phishing attempts, ensuring our community remains a safe environment for all users. - Act as a bridge between the users and our internal team, escalating technical bugs and reporting feedback in real-time. - Maintain a consistent presence during your shift, ensuring no message goes unanswered and no ticket is left hanging. Qualifications - Fluency in English: Excellent written and spoken English skills. Communication should be professional, empathetic, and clear. - Web3 Literacy: Foundational understanding of the Web3 space, familiar with how digital wallets work, the importance of security protocols, and the basics of blockchain transactions. - The "Always-On" Mindset: Commitment of 8 hours a day, 7 days a week. Thrives on a consistent routine and values long-term stability. - Analytical Problem Solving: Understands the underlying technology enough to solve complex user issues, not just following a script. - Remote Excellence: Self-motivated and highly organized, with a reliable internet connection and a "Plan B" (hotspot) for connectivity. Requirements - Location: 100% Remote (Global). - Schedule: 8 hours per day, 7 days per week. - Employment Type: Full-time Contractor. Benefits - Gain hands-on experience in one of the most exciting and high-growth sectors of the global economy. - We offer a consistent, long-term position within a company that values loyalty. - Learn from industry experts and develop highly transferable skills in digital asset support and community management. - We excel at creating an environment where you can prosper and move forward as the company expands.