Bamboo Works logo
Bamboo Works

The Nexus of Global Outsourcing Solutions - Dedicated and Professional Remote Staff to Grow Your Business

Client Success Manager

ManagerManagerFull TimeRemoteLeadTeam 11-50H1B No SponsorCompany SiteLinkedIn

Location

Latvia

Posted

58 days ago

Salary

$1.5K - $2.3K / month

Seniority

Lead

No structured requirement data.

Job Description

Client Success Manager

Bamboo Works

We’re Bamboo Works — a fast-growing international staffing firm helping companies worldwide build high-quality, affordable remote teams. As we scale, we're hiring a Client Success Manager to lead inbound client handling, guide prospects through our recruitment process, and build long-term, trust-based relationships. This is a pivotal role — you will be the first impression of Bamboo Works and the ongoing voice of our brand for our clients. Your communication, professionalism, and problem-solving ability will directly reflect the quality we promise. Location: Remote Engagement: Full-Time Working Hours: CET Monthly Salary: Base pay + additional revenue-based commissions What You’ll Do - Guide clients through every step: from calibration to candidate shortlisting and onboarding - Develop a deep understanding of each client’s business, hiring strategy, and long-term needs - Own the post-placement client experience, ensuring a smooth onboarding and successful integration of placed candidates - Drive client retention through consistent value delivery and relationship building - Conduct regular check-ins with clients to proactively assess satisfaction, performance, and potential risks - Proactively identify upsell and expansion opportunities across existing accounts - Proactively identify opportunities to improve client experience, processes, and outcomes - Identify and resolve issues early, acting as the main point of contact for any client concerns or escalations - Build strong, long-term relationships with key stakeholders and decision-makers within client organizations - Coordinate closely with the recruitment team to ensure client requirements are clearly translated and successfully delivered - Own client retention, satisfaction, and account growth across your portfolio - Ensure high levels of client satisfaction, measured through feedback, repeat business, and account growth What We’re Looking For Requirements (Non-Negotiable) - Fluent English — exceptional speaking and writing skills - Strong communication — structured, confident, and personable - Professional presence — calm, trustworthy, articulate - University degree (business, marketing, communications, or related fields preferred) - Tech-savvy and business-oriented — quick to grasp new industries and roles - ​​​​​​​Empathetic sales approach — persuasive without being pushy - Strong commercial awareness — able to identify growth opportunities while maintaining a client-first approach Must-Have Experience - 2–3+ years in staffing, recruitment, outsourcing, or offshoring in a client-facing role - Hands-on experience running discovery calls and managing client accounts - Proven success managing the full client lifecycle — from lead to long-term relationship - Ability to nurture B2B relationships and drive ongoing client satisfaction - Familiarity with remote hiring models and roles (EAs, developers, marketers, analysts, accountants) Bonus Points For - Experience working with international clients (US, UK, AUS, EU, UAE) - Startup or high-growth environment experience - Strong CRM discipline and organizational skills - Experience in generating their own leads (LinkedIn outreach, light cold calling, etc.) Recruitment Process - Initial Interview - Interview with the Co-Founders - Offer & Onboarding

Related Categories

Related Job Pages

More Manager Jobs

GACC Midwest - German American Chamber of Commerce of the Midwest, Inc. logo

Brand Experience Manager

GACC Midwest - German American Chamber of Commerce of the Midwest, Inc.

Your partner for German-American business in the Midwest. Get in touch with us! #GACCMidwest

Manager58 days ago
Full TimeRemoteTeam 11-50Since 1963H1B No Sponsor

• Identify and secure relevant fairs, expos, and event opportunities across medical, wellness, beauty, and sports segments. • Develop and execute brand activations such as pop-ups, retail collaborations, and consumer experiences that express Flowell’s personality and promise. • Plan, organize, and execute all event logistics from A to Z - location scouting, booth design, staffing, setup, and teardown. • Lead the operational side of Flowell’s U.S. fair and event presence with excellence and precision. • Collaborate with design, content, and marketing teams to ensure every detail reflects the Flowell brand. • Build and manage a national pool of trained freelance staff to support local activations and ensure smooth event execution across the U.S. • Represent Flowell as the brand’s human face: empathetic, confident, and inspiring. • Build hype and convert excitement into direct sales at events — your goal: measurable revenue impact from brand experience initiatives. • Continuously evaluate event ROI and learn from results. • Scout strategic partnership opportunities and co-branded experiences in the medical, beauty, wellness, and sports ecosystems.

Florida
$60K - $75K / year
Job Closed
Grail Talent logo

Creator Talent Manager

Grail Talent

Connecting the most talented creators with the very best opportunities

Manager58 days ago
Full TimeRemoteTeam 51-200H1B No Sponsor

Fully Remote - Work from anywhere 🌍 Flexible hours - Choose your own schedule ⏰ No Base Salary - Uncapped commission means unlimited earning potential! 💸 We're looking for the best managers the US has to offer! If you like the idea of taking control of your earnings, keep reading... About us: Grail Talent is an Influencer Management Agency that connects our diverse and carefully curated roster of content creators with digital marketing opportunities, working with brands and record labels to advertise products and music on social media through influencer promotion and performance marketing. We work with some of the biggest players in Music and New Media, including Sony Music Entertainment and Amazon Prime Video, to help promote the next viral sensation or hit show. In doing so, we are shaping the future of how digital marketing budgets are spent; delivering dynamic and creative promotional campaigns across a variety of social media channels such as TikTok and Instagram, and measuring their impact with detailed analytics. Job Summary: As an Creator Talent Manager, you will be responsible for managing the careers of our creators, helping them grow their audience and monetise their content. Using our in-house software and your own expertise, you will also be responsible for negotiating deals with brands/record labels and developing content strategies for our clients. What You’ll Do: - Manage & Scale Creators: Oversee influencer portfolios and help talent grow their platform presence while securing brand deals. - Talent Acquisition: Scout and sign new creators, focusing on emerging and established influencers. - Foster Brand Relationships: Build and nurture strong partnerships with brands and agencies to book top talent for campaigns. - Strategic Growth: Collaborate with internal teams to shape the overall strategy and expand Grail’s talent roster. - Autonomous & Flexible Work: Thrive in a dynamic, fast-paced environment while having the flexibility to work independently and remotely. About you: - Already very familiar with large social media platforms such as TikTok and Instagram - Excellent communication and negotiation skills - Ready to hustle to get the job done - Ability to work autonomously and drive your own agenda Bonus: Experience with talent management, social media influencers, sales or marketing agencies! Why Join Grail Talent? - Unlimited Earning Potential: Your income directly reflects your performance, with uncapped commission earnings. - Work with Global Brands: Collaborate with top brands like Amazon, Gucci, and Sony Music to execute major influencer marketing campaigns. - Career Growth: Join a growing company with the opportunity to lead and shape the influencer management team. - Flexible Work Environment: Enjoy flexibility with remote work options and the ability to manage your own schedule. - Creative & Collaborative Culture: Work with a dynamic, passionate team that values innovation and creativity. Ready to Make an Impact? If you’re excited about shaping the careers of Instagram influencers and want to help lead the future of influencer marketing, we’d love to hear from you! Please submit your resume along with a cover letter detailing your experience and qualifications.

United States
Job Closed
Full TimeRemoteTeam 501-1,000

Overview Internal Process Audit/Quality Control Manager Location: Remote Seeking an Internal Process Audit / Quality Control Manager with 2–5 years of experience to oversee and enhance the integrity of lending operations. This role reports to senior management and ensures compliance with internal policies and regulatory standards. The role will also manage an offshore team (currently one person). Responsibilities - Audit & Quality Control - Develop and execute internal audit plans for lending processes, focusing on risk, compliance, and operational controls. - Review loan files, underwriting and documentation processes, ensuring adherence to policy and regulatory requirements. - Process Improvement - Analyze audit findings and collaborate with stakeholders to drive remediation and enhancements. - Monitor KPIs to identify trends, root causes, and implement preventive measures. - Reporting & Communication - Create clear and timely audit reports for leadership, highlighting risks and improvement actions. - Follow up on action plans to verify implementation of recommendations. - Compliance & Risk Management - Support external audits and compliance examinations. - Training & Collaboration - Train lending teams on quality control best practices. - Liaise with compliance, legal, underwriting, and ops teams to drive continuous improvements. Qualifications - Experience - 2–5 years in internal audit, quality control, or process audit within a lending or financial services environment (more experience is welcome to apply). - Skills & Knowledge - Strong understanding of lending lifecycle and regulatory requirements. - Proficiency in audit methodology, risk assessment, and remedial framework. - Analytical mindset with attention to detail. - Education & Certifications - Bachelor’s degree or equivalent experience - Proficient and PowerPoint and Excel - Preferred: CIA, CPA, CISA, or certification in lending quality control. - Soft Skills - Excellent communication and presentation skills. - Effective in collaboration and stakeholder management. The skills mentioned above only describe the essential job functions and are not intended to be a complete list of all duties and responsibilities. All job functions must be performed in accordance with The J.G. Wentworth Company policies and procedures. Benefits: - Full Medical/Vision/Dental Benefits - 401K with Company Match - Remote Schedule - 15 Days PTO - Paid Holidays - An Unmatched Company Culture - Annual Bonuses - Employee Referral Bonuses Start building your career with J.G. Wentworth today! J.G. Wentworth is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. J.G. Wentworth makes hiring decisions based solely on qualifications, merit, and business needs at the time.

United States

Regional Nurse Case Manager (East)

Revolution Medicines

Revolution Medicines (RevMed) is committed to revolutionizing treatment for patients with RAS-addicted cancers, specializing in oncology drug discovery and development. With the mi

Manager58 days ago

The Opportunity: The Nurse Case Manager (RNCM) role sits at the intersection of patient advocacy, insurance policy, and product access – making this a critical role in supporting patients who have been prescribed a Revolution Medicines’ therapy. The RNCM Team will operate in a hybrid model in close partnership with a third-party HUB responsible for intake, benefits investigation, and Customer Relationship Management (CRM) operations. RNCMs will work directly with patients, healthcare providers, insurers, field reimbursement team, and other key stakeholders to help patients understand their coverage, access the company’s patient support programs, and connect with external resources that help overcome access barriers. This regionally aligned team (Northeast, Southeast, Central, and West) will manage the launch and ongoing lifecycle of Revolution Medicines’ approved therapies using a patient centric model. This role requires a strategic, independent worker with deep expertise in oncology market access, clinical knowledge, and a passion for ensuring no patient is left behind. - By acting as a single point of contact, the RNCM will proactively manage and work individual patient cases to ensure access and financial barriers are compliantly overcome —including benefit verifications, Prior Authorization (PA) delays, denials, appeals hurdles, specialty pharmacy (SP) and non-commercial pharmacy routing issues, affordability barriers, complex Center for Medicare and Medicaid cases (CMS), community resources and more. - Execute smooth transition of all Expanded Access Programs (EAP) patients with urgency upon FDA approval. - Manage the standardized escalation frameworks with the Field Reimbursement Team (FRDs), specialty pharmacies, non-commercial pharmacy and insurance providers to ensure rapid and compliant issues of resolution. - Ensure timely contact with patients and providers during each step from enrollment to closure of case, benefit verification, PA status, appeals, specialty and noncommercial pharmacy dispense and refills. - Monitor all patient cases for delays or bottlenecks, ensuring immediate contact with the appropriate stakeholder (patient, healthcare provider (HCP), third party HUB, and FRD team) to ensure follow-up of unresolved cases. To include regularly scheduled meetings to address any issues. - Maintain rigorous documentation standards to ensure access barriers are tracked, addressed, and compliantly resolved in alignment with a “no patient left behind” mindset. - Foster a culture grounded in patient advocacy, compassion, compliance, customer centricity, urgency, and collaboration. - Create and manage a “one-team” mindset with other critical access teams, including third-party hub provider, non-commercial pharmacy, third-party copay provider, FRD Team, Medical, Quality Control, and Patient Access leadership. - Travel as needed to home office as applicable and external meetings and conferences. - Other duties as assigned. Required Skills, Experience and Education: - Bachelor’s Registered Nurse degree required with current state license. - 7 to 9+ years of experience in oncology, Patient Access, market access, or pharmaceutical patient service programs. - Proven experience supporting specialty or oral oncology launches (start-up or high-growth environments strongly preferred). - Deep understanding of payer dynamics, specialty pharmacy and distribution models, reimbursement processes, and patient support program operations. - Exceptional skills in communication, compliant documentation, and cross-functional collaboration. - Extensive knowledge of HIPPA regulations and Adverse Event (AE) reporting. Preferred Skills: - Advance degree (MSN, MBA, MHA, other). - Launch and customer-facing experience. - Experience with targeted oncology product experience strongly preferred. - Experience in a smaller, rapidly growing company preferred. #LI-Remote #LI-SS2 The base pay salary range for this full-time position for candidates working onsite at our headquarters in Redwood City, CA is listed below. The range displayed on each job posting is intended to be the base pay salary range for an individual working onsite in Redwood City and will be adjusted for the local market a candidate is based in. Our base pay salary ranges are determined by role, level, and location. Individual base pay salary is determined by multiple factors, including job-related skills, experience, market dynamics, and relevant education or training. Please note that base pay salary range is one part of the overall total rewards program at RevMed, which includes competitive cash compensation, robust equity awards, strong benefits, and significant learning and development opportunities. Revolution Medicines is an equal opportunity employer and prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, disability, marital status, medical condition, and veteran status. Revolution Medicines takes protection and security of personal data very seriously and respects your right to privacy while using our website and when contacting us by email or phone. We will only collect, process and use any personal data that you provide to us in accordance with our CCPA Notice and Privacy Policy. For additional information, please contact privacy@revmed.com. Base Pay Salary Range $150,000—$189,000 USD We are aware of recent recruitment scams in which individuals or organizations falsely represent themselves as being affiliated with Revolution Medicines. These scams may appear as false job advertisements or unsolicited contacts through communication or chat platforms, email, phone, or text message. Please note that Revolution Medicines does not extend unsolicited employment offers and will never ask candidates to provide financial information, purchase equipment, or pay fees as part of the hiring process. All legitimate communication from Revolution Medicines will come from an official @revmed.com email address. If you believe you’ve been contacted by someone impersonating a Revolution Medicines recruiter, please report it to careers@revmed.com so we can share these impersonations with our IT team for tracking and awareness.

United States
$150K - $189K / year