Building Location: St Josephs Medical Center Department: 1007190 PRE-SERVICE AUTHORIZATION - EH SS Job Description: Job Profile Summary The Access Coordinator gathers necessary insurance information and uses expertise to translate the information provided by the patient/guarantor into the computer system, resulting in accurate claim submissions. Education Qualifications: Key Responsibilities: - Prepares and submits payer-specific prior authorizations and referrals in alignment with relevant guidelines and medical policy criteria - Accurately identifies required insurance verification and medical documentation in accordance with payer policy - Collaborates with clinicians and medical practitioners to obtain all necessary information for successful authorization approval - Thoroughly documents all interactions and actions related to insurance processes within the electronic Medical Record (EMR) system - Regularly reviews and monitors assigned work queues, identifying, and focusing on accounts with the highest financial reimbursement risk - Adapts to urgent clinical needs while maintaining high-quality work outputs within specified timelines - Communicates with patients as needed to facilitate medical clearance - Develops pre-service estimates and supports pre-service collections - Supports the review of prior authorization requests that do not initially meet criteria and works collaboratively with relevant stakeholders to resolve issues or coordinate necessary clinician-to-health plan interventions Licensure/Certification Qualifications: Required Qualifications: - 1 year of relatable healthcare experience Preferred Qualifications: - Healthcare experience within patient care, registration, scheduling, pre-certifications/prior authorizations, collections, and medical terminology FTE: 1 Possible Remote/Hybrid Option: Remote Shift Rotation: Day Rotation (United States of America) Shift Start Time: Shift End Time: Weekends: Holidays: No Call Obligation: No Union: Union Posting Deadline: Compensation Range: $17.63 - $26.45 Employee Benefits at Essentia Health: At Essentia Health, we’re committed to supporting your well-being, growth, and work-life balance. Our comprehensive benefits include medical, dental, vision, life, and disability insurance, along with supplemental options to fit your needs. We offer a 401(k) plan with employer contributions to help you plan for the future, and we invest in your professional development through training, tuition reimbursement, and educational programs. To help you thrive both at work and at home, we provide flexible scheduling, generous time off, and wellness resources focused on your physical, mental, and emotional health. Please note that benefit eligibility may vary. For full details, refer to your benefit summary or contact our HR Service Center at (218) 576-0000.

Role Description The App Services Summer Intern will join the Enterprise Applications team to help modernize internal lab systems that support critical healthcare operations. This internship offers hands-on experience working with cloud technologies, Python development, and real-world software systems used in a regulated healthcare environment. You’ll learn how legacy applications are analyzed and transformed into modern, scalable cloud services. Along the way, you’ll collaborate with experienced engineers, quality teams, and business partners while contributing to meaningful projects that support patient care. What You’ll Learn & Work On - Learn how enterprise applications support lab and healthcare workflows - Review and understand existing systems, workflows, and business processes - Document how current applications work, including data flows and system behavior - Help redesign legacy functionality into modern, cloud-based microservices - Develop and configure microservices using Python - Deploy services using Azure App Services - Write and run unit tests to validate functionality and performance - Partner with Software Engineering and QA teams on integration and testing - Assist with data mapping, interface documentation, and message transformations - Review test results and help troubleshoot defects or data issues - Participate in team meetings, stand-ups, and technical discussions - Share progress updates and deliver a final project presentation at the end of the internship Success Metrics - Clear, accurate, and complete documentation - Successful delivery of two functional microservices - High-quality, reliable unit test coverage - Effective collaboration and communication with team members - Positive feedback from stakeholders and mentors Qualifications - Currently pursuing a Bachelor’s degree in Computer Science, Information Systems, Health Informatics, Engineering, or a related field - Strong interest in healthcare technology, system integration, or interoperability - Ability to work independently and manage tasks within defined timelines - Strong written and verbal communication skills - Basic proficiency in SQL, scripting, or data analysis tools Preferred Qualifications - Pursuing a degree in Software Engineering or a closely related field - Proficiency in Python and SQL - Familiarity with software testing or QA processes - Prior experience (academic or internship) with Python-based development Learning Outcomes - Hands-on experience designing and developing microservices - Exposure to enterprise-scale healthcare software systems - Practical experience working in a collaborative engineering environment - Improved technical documentation and communication skills - Understanding of the enterprise software development lifecycle Benefits - Remote: US only roles - Base salary range: $20 — $25 USD

AO Globe Life is expanding and hiring service-driven professionals who want to build a meaningful career while working remotely. In this role, you’ll connect with individuals who have requested information about available benefits. You’ll guide conversations, provide support, and help clients make informed decisions—all while developing valuable skills and long-term career growth. What You’ll Be Doing - Meet with clients virtually using Zoom - Walk individuals and families through available programs - Answer questions and guide clients through next steps - Support clients through onboarding and ongoing communication - Assist with account updates and general client support - Maintain simple digital records and documentation - Deliver a professional, client-first experience - Participate in training, mentorship, and development sessions Why People Apply - 100% remote — work from anywhere in the U.S. - Flexible scheduling with control over your day - Clients have already requested to be contacted - Full training and ongoing mentorship provided - Clear path into leadership and advancement opportunities - Supportive, growth-focused team environment - Long-term stability with an established organization What You’ll Need - Must be authorized to work in the United States - Laptop or computer with camera + reliable internet - Strong communication and organizational skills - Comfortable working independently in a remote environment - Coachable, motivated, and goal-oriented About AO Globe Life AO Globe Life has supported working families for over 70 years, partnering with unions, credit unions, and veteran organizations nationwide. The company operates fully remotely and focuses on service, development, and long-term career growth.

At AO Globe Life, excellence is the standard. We serve veterans, labor union members, and credit union members by delivering dependable supplemental benefit solutions with integrity, precision, and care. Our mission is clear: help families protect their financial futures while providing a high level of service at every interaction. This fully remote opportunity is designed for professionals who want flexibility, meaningful work, and long-term career growth in a structured, supportive environment. What You’ll Gain 100% remote work environment from anywhere in the United States Flexible scheduling that supports work-life balance Pre-qualified client consultations provided — no cold outreach required Comprehensive training and licensing support Weekly direct deposit Monthly and quarterly performance bonuses Health insurance premium reimbursement Union representation through OPEIU Local 277 Leadership development and advancement opportunities A collaborative, service-focused team culture What You’ll Do Conduct scheduled virtual consultations with individuals and families Assess client needs and provide personalized benefit recommendations Explain coverage options clearly and guide clients through enrollment Maintain accurate digital records and ensure compliance standards Provide ongoing client support, including policy updates and general inquiries Build long-term relationships through consistent communication and service Participate in training sessions, mentorship, and team development Who Thrives in This Role Professionals with a strong client-first mindset Confident communicators who build trust in virtual settings Organized individuals who can manage multiple priorities Self-motivated professionals comfortable working independently Candidates experienced with digital tools and virtual platforms Customer service or client-facing experience is helpful but not required Requirements Authorized to work in the United States Reliable internet connection Windows-based laptop or desktop computer with webcam Must be physically located within the United States Eligible to obtain a Life Insurance License (licensing support provided) About AO Globe Life For more than 70 years, AO Globe Life has partnered with unions, credit unions, and veteran organizations to provide supplemental benefits that help protect working families nationwide. Our organization is built on trust, long-term relationships, and a commitment to service. Apply today to build a flexible, purpose-driven career where your work makes a lasting impact.