THIS IS IT. The client success role that puts you directly in front of millionaire founders and the biggest DTC brands on Earth. Our client is one of the fastest growing email marketing agencies in Europe. They went from $80K to $800K in two years. They're targeting $1.5M next year. Their clients are serious businesses doing millions per month in revenue. They don't work with startups or wannabes. Minimum client revenue is $500K monthly. You'll be managing relationships with successful founders, millionaires, and industry titans. Built by operators who understand what actually drives revenue. This team moves fast, thinks deep, and delivers results that matter. This is not a support role where you answer tickets. This is strategic client leadership where you own million dollar relationships and drive retention that determines the agency's future. What You'll Actually Do - Own every major client relationship end to end. - Run regular strategy calls with founders doing 7 and 8 figures monthly. - Build retention roadmaps that keep clients locked in for years. - Generate AB testing ideas that move revenue needles by hundreds of thousands. - Brief Klaviyo managers on dedicated flows and campaigns for each brand. - Handle 99% of client communication. Clients talk to you, not the team. - Onboard new million dollar accounts with kickoff calls and goal alignment. - Drive weekly revenue strategy for key clients using performance data. - Plan monthly promotional calendars that maximize seasonal revenue. - Analyze copy and creative for campaigns that generate massive returns. - Evaluate new tools and apps that could 10x client results. - Work directly with the PM and the team to execute at agency speed. What We Are Looking For - Proven client facing experience as CSM, account manager, or similar role. - This is key. Solid understanding of email marketing and ecommerce fundamentals. - Copywriting background is non negotiable. You review and critique copy with confidence. - Organized and structured. You manage large portfolios without dropping anything. - Proactive by default. Clients never chase you, you chase results for them. - Impeccable spoken and written English. All clients are US based high performers. - Available from 4 PM CET or 9 AM EST depending on your timezone. - Huge plus if you have agency experience working with premium DTC brands. Who This Is NOT For - If you need to be managed or told what to do, this is not for you. - If you have no background in email marketing or copywriting, this is not for you. - If you treat clients as tickets rather than relationships, this is not for you. - If you're a generalist looking for variety, this is not for you. - If you can't handle pressure from million dollar accounts, this is not for you. - If you need corporate structure and slow decision making, this is not for you. Who This IS For - This is for you if you want to work directly with successful founders and empire builders. - This is for you if you thrive under pressure and want to own real business outcomes. - This is for you if you want to be the strategic brain behind retention for major brands. - This is for you if you're tired of small accounts and want to play in the big leagues. - This is for you if you want to build deep expertise in the highest performing email systems. - This is for you if you want direct mentorship from an operator who scaled from zero to $800K/ARR. - This is for you if you want to work alongside killers who understand revenue at scale. Why This Role Is Different - You get a front row seat to how million dollar ecommerce brands actually operate. - Direct access to founders and decision makers who are building generational wealth. - You're not just managing accounts, you're driving retention that compounds agency growth. - The email marketing category is exploding and they're early with serious momentum. Pay Competitive pay based on your region and experience, plus bonus commission. Apply now.

About the Team The Virtual Preparatory Academy of Oklahoma is a K-12 tuition-free online public school in the state of Oklahoma. At VPA Oklahoma, we empower students to be their best by enabling them to learn in ways that are right for them – using innovative technology at home, at their proper level, and at their own pace. The Success Coach manages the delivery and implementation of core interventions and services for assigned students in accordance with Student Services initiatives and guidelines. This role serves as the primary contact for new families and provides oversight of educational interventions and career learning supports to assist with increased engagement, student learning outcomes, and successful completion of school. Eligibility: Open to residents of Oklahoma About the Opportunity - Support new and returning students and families through the onboarding process and completion of required tasks - Review transcripts and offer guidance to students and families on class selections in order to support career advising, create a schedule, and confirm grade level placement - Ongoing course planning and academic support as required - Serve as the primary point of contact for school administration in developing plans to address barriers to full achievement of attendance, academic, and behavioral goals - Facilitate Advisory sessions and implementation of a Life Skills curriculum - Responsible for tracking and reporting data as directed by supervisor - Collaborate with teachers, parents, administrators, and other school staff to ascertain students’ academic needs and create an academic remediation plan and provide support towards completion of plan - Work with overage students and develop plan to help get back on track for graduation in coordination with teachers - Provide research-based strategies to give students and parents the necessary skills and knowledge to help them communicate effectively with teachers and administrators in order to ensure student goals are met - Facilitate individual and group training/support and provide academic resources to help students increase academic achievement - Collaborate with students regularly to check in on progress in classes, keeping students accountable for achieving their academics, attendance, engagement, and behavioral goals - Work in Partnership with teachers and parents on evaluation of student progress and implementation of student objectives - Maintain effective communication with teaching staff on student progress and concerns - Conduct conferences with parents and students, both in person and over the phone as needed - Prepare for and/or attend student gatherings - Provide parent workshops and other activities to ensure quality delivery of services - Maintain accurate documentation of student performance, progress, needs, and academic support - Travels to support testing efforts and school events within the state as needed - Perform other duties as assigned About You - Bachelor’s Degree in Education, Social Services or a related field preferred - 2+ years of experience in the K-12 educational setting - A fundamental understanding of Career and Technical Education (CTE), it’s indicators as measurements of success, and the pathway approach in which CTE is implemented - Proficiency in Microsoft Office and Google Suite Products - Ability to handle confidential information responsibly and exhibit sound judgment while maintaining that confidentiality. - Demonstrates a reliable, dependable, and trustworthy work ethic. - Ability to manage difficult or emotional client situations - Ability to make sound judgments after all available information has been gathered or communicated. - Demonstrates a mature attitude and insight into matters affecting department, self and / or company welfare. - Excellent written and oral communication skills. - Ability to work well under pressure, effectively prioritizing and executing tasks to meet deadlines consistently. - Customer service oriented - Ability to learn new technologies and acquire new skills through independent study, professional training, and from more senior team members. - Prior administrative assistance experience preferred. - Prior experience working in a school setting preferred. - Ability to work independently and contribute to a team - Understanding and ability to manage confidential information - Ability to lift 25 lbs. - Ability to pass federal and state criminal background checks About Us “We believe that every child should be able to be anything they want in life, regardless of their birthplace and circumstances.” – Ron Packard, CEO & Founder ACCEL Schools is a network of 80+ high-performing, public charter schools serving PK-12 students. We proudly advocate for school choice and work to address educational inequities throughout the United States. Our schools are inclusive and widely differ to reflect the unique values of the many urban, suburban, and rural communities we serve. Our brick-and-mortar, virtual, and hybrid schools specialize in closing educational gaps and offer innovative models such as career-technical education, sports training, bilingual programming, and more. We have been recognized and praised by legislators, authorizers, and researchers for providing exceptional education options to students in historically under-resourced communities. We offer the following benefits: Life benefits – time & peace of mind - Paid time off - Retirement contributions - Optional Basic Life and AD&D insurance - Voluntary life insurance (employee, spouse, child) - Discounted childcare at Early Learning Academies locations Health benefits – stay well & thrive - Medical, dental, and vision insurance - Employee Assistance Program - Voluntary short-term disability insurance - Voluntary long-term disability insurance Career benefits – keep growing - Career advancement opportunities throughout Pansophic Learning and our strong network of 4,000+ instructors and education professionals EQUAL EMPLOYMENT OPPORTUNITY It is our policy to abide by all federal, state and local laws prohibiting employment discrimination based solely on a person’s race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status, veteran status (including protected veterans), marital status, registered domestic partner or civil union status, familial status, gender (including sex stereotyping and gender identity or expression), medical condition, genetic information, sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists.

About the Team The Virtual Preparatory Academy of Oklahoma is a K-12 tuition-free online public school in the state of Oklahoma. At VPA Oklahoma, we empower students to be their best by enabling them to learn in ways that are right for them – using innovative technology at home, at their proper level, and at their own pace. The Success Coach manages the delivery and implementation of core interventions and services for assigned students in accordance with Student Services initiatives and guidelines. This role serves as the primary contact for new families and provides oversight of educational interventions and career learning supports to assist with increased engagement, student learning outcomes, and successful completion of school. Eligibility: Open to residents of Oklahoma About the Opportunity - Support new and returning students and families through the onboarding process and completion of required tasks - Review transcripts and offer guidance to students and families on class selections in order to support career advising, create a schedule, and confirm grade level placement - Ongoing course planning and academic support as required - Serve as the primary point of contact for school administration in developing plans to address barriers to full achievement of attendance, academic, and behavioral goals - Facilitate Advisory sessions and implementation of a Life Skills curriculum - Responsible for tracking and reporting data as directed by supervisor - Collaborate with teachers, parents, administrators, and other school staff to ascertain students’ academic needs and create an academic remediation plan and provide support towards completion of plan - Work with overage students and develop plan to help get back on track for graduation in coordination with teachers - Provide research-based strategies to give students and parents the necessary skills and knowledge to help them communicate effectively with teachers and administrators in order to ensure student goals are met - Facilitate individual and group training/support and provide academic resources to help students increase academic achievement - Collaborate with students regularly to check in on progress in classes, keeping students accountable for achieving their academics, attendance, engagement, and behavioral goals - Work in Partnership with teachers and parents on evaluation of student progress and implementation of student objectives - Maintain effective communication with teaching staff on student progress and concerns - Conduct conferences with parents and students, both in person and over the phone as needed - Prepare for and/or attend student gatherings - Provide parent workshops and other activities to ensure quality delivery of services - Maintain accurate documentation of student performance, progress, needs, and academic support - Travels to support testing efforts and school events within the state as needed - Perform other duties as assigned About You - Bachelor’s Degree in Education, Social Services or a related field preferred - 2+ years of experience in the K-12 educational setting - A fundamental understanding of Career and Technical Education (CTE), it’s indicators as measurements of success, and the pathway approach in which CTE is implemented - Proficiency in Microsoft Office and Google Suite Products - Ability to handle confidential information responsibly and exhibit sound judgment while maintaining that confidentiality. - Demonstrates a reliable, dependable, and trustworthy work ethic. - Ability to manage difficult or emotional client situations - Ability to make sound judgments after all available information has been gathered or communicated. - Demonstrates a mature attitude and insight into matters affecting department, self and / or company welfare. - Excellent written and oral communication skills. - Ability to work well under pressure, effectively prioritizing and executing tasks to meet deadlines consistently. - Customer service oriented - Ability to learn new technologies and acquire new skills through independent study, professional training, and from more senior team members. - Prior administrative assistance experience preferred. - Prior experience working in a school setting preferred. - Ability to work independently and contribute to a team - Understanding and ability to manage confidential information - Ability to lift 25 lbs. - Ability to pass federal and state criminal background checks About Us “We believe that every child should be able to be anything they want in life, regardless of their birthplace and circumstances.” – Ron Packard, CEO & Founder ACCEL Schools is a network of 80+ high-performing, public charter schools serving PK-12 students. We proudly advocate for school choice and work to address educational inequities throughout the United States. Our schools are inclusive and widely differ to reflect the unique values of the many urban, suburban, and rural communities we serve. Our brick-and-mortar, virtual, and hybrid schools specialize in closing educational gaps and offer innovative models such as career-technical education, sports training, bilingual programming, and more. We have been recognized and praised by legislators, authorizers, and researchers for providing exceptional education options to students in historically under-resourced communities. We offer the following benefits: Life benefits – time & peace of mind - Paid time off - Retirement contributions - Optional Basic Life and AD&D insurance - Voluntary life insurance (employee, spouse, child) - Discounted childcare at Early Learning Academies locations Health benefits – stay well & thrive - Medical, dental, and vision insurance - Employee Assistance Program - Voluntary short-term disability insurance - Voluntary long-term disability insurance Career benefits – keep growing - Career advancement opportunities throughout Pansophic Learning and our strong network of 4,000+ instructors and education professionals EQUAL EMPLOYMENT OPPORTUNITY It is our policy to abide by all federal, state and local laws prohibiting employment discrimination based solely on a person’s race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status, veteran status (including protected veterans), marital status, registered domestic partner or civil union status, familial status, gender (including sex stereotyping and gender identity or expression), medical condition, genetic information, sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists.

• Work in the Customer Success area; • Serve as the primary point of contact for your portfolio of clients, managing onboarding and ongoing support, resolving inquiries, aligning expectations, identifying opportunities, handling complex issues, and recommending optimal solutions for using our services; • Regularly monitor your portfolio’s usage within the platform; • Handle objections during challenging situations; • Be responsible for creating and delivering presentations and webinars that educate and engage clients, strengthen relationships, and expand strategic use of the platform; • Conduct meetings with clients to address their needs; • Participate in special events for key clients; • Be proactive in presenting ideas and supporting initiatives aimed at increasing customer loyalty and satisfaction; • Collaborate with different teams and stakeholders to ensure effective communication and efficient problem resolution; • Continuously share knowledge and best practices with other team members; • Track key metrics and performance indicators (KPIs) to measure customer success; • Produce analytical reports on activities and performance results that demonstrate the impact of CS initiatives to key stakeholders and senior management.