Position Overview About Us: At Athletico, we believe in the power of support – because a little help can lead to extraordinary achievements. Physical therapy isn’t just about recovery; it’s about transformation. Our team thrives on providing life-changing care for our patients, and we know that achieving this begins with taking care of our own. Our mission is simple yet powerful: Extraordinary people improving lives. Position Summary: Ensures optimum reimbursement and works improve the day-to-day operations of the revenue cycle. Essential Duties and Responsibilities: - Responsible for timely responses to internal and external customers. - Works as part of a multi-departmental team to provide answers to billing inquiries. - Provides a variety of revenue cycle support services in connection to day-to-day operations. - Processes and follows up on payer issues with various entities for completion. - Researches and resolves straightforward account activity. - Provides communication on the methods and principles used for billing to the customers and resolve concerns. - Participates in the flow of the account throughout the revenue cycle process. - Maintains accuracy and integrity of the revenue cycle system and accounts therein. - Collectively works with team to meet organizational targets. Qualifications: - Education: - High school diploma required - Work Experience: - Minimum 1 year of revenue cycle experience preferred - Certification/Licensure: - None required - Knowledge and Technical Skills: - Working knowledge of Revenue Cycle systems - Working knowledge of Microsoft Office - Ability to understand and follow HIPAA regulations Language Skills: - Ability to read, write and speak English proficiently Physical Demands: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function. - Ability to fulfill office activities including but not limited to remain stationary for extended periods of time (i.e., while working at a desk), stoop/kneel/crouch, travel around the office, communicate with others (verbal and written), and use fine motor skills including fine hand manipulation and keyboarding. - Ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment: - Consistent with standard office environment, noise level is low with little to no extraordinary environmental factors. Additional Benefits offered with this full-time position: - Medical & Rx, Dental and Vision (eligibility begins day one of employment) - HSA, Healthcare FSA, Dependent Care FSA - Progyny Fertility Benefit - Critical Illness, Accident, & Hospital Indemnity Insurance - Company Paid Basic Life / AD&D - Supplemental Life Insurance (Employee, Spouse, Child) - Company Paid Short-Term & Long-Term Disability - Long-Term Disability Buy-Up Option - Company Paid Maternity & Parental Leave - Adoption & Surrogacy Expense Reimbursement - KinderCare Discount - Legal & Credit Monitoring - PTO (accruing starts immediately upon hire) - 6 Major Holidays off plus 2 floating holidays yearly - Physical Therapy/Occupational Therapy benefits as an employee - Bereavement Time Off & Resources - Commuter: Pre-Tax Transit & Parking - Retirement 401(k) w/ Per-Pay Company Match - SoFi Financial Wellness Tools & Loan Resources - HUSK Fitness Resources & Gym Discounts - Home, Auto, and Pet Insurance - Employee Assistance Program (EAP) - Employee Discount Program - Learn more by checking out our 2026 Athletico's Benefits Summary. Athletico provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Salaried ranges listed are for full time (40 hour) employees. Additional pay such as incentive, GAP, overtime, and stipends are subject to the rules of each program and may not be available in all locations. Individual base pay depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time. Minimum Salary/Wage USD $17.50/Hr. Maximum Salary/Wage USD $20.50/Yr.

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities. Job Description Summary: 4 ten hour shifts, combination of 5p-2a and 9p-7a Provide virtual cross coverage for HMS care sites. Responsibilities And Duties: : Must have a Supervision Agreement (SA) or Standard Care Arrangement (SCA) with a physician in like practice. Practices within applicable state laws, appropriate boards, and in accordance with his/her/their SA/SCA and delineation of privileges. The duties and responsibilities for the APP working in Hospital Medicine include but not are limited to obtaining and performing medical history and physical exams, recording and interpreting data (ex. Labs, diagnostic studies, progress notes, etc., formulating and implementing treatment plans, maintaining communication with patient and families regarding medical care, collaborating with the multidisciplinary care team, actively participating in multidisciplinary rounds where needed, and performing other related job duties as required. As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties. The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time Minimum Qualifications: Master's Degree (Required)AANP - American Association of Nurse Practitioners - American Association of Nurse Practitioners Certification Board, APRN - Advanced Practice Registered Nurse License - State of Ohio Board of Nursing, NCCPA - National Commission on Certification of Physician Assistants - American Association of Physician Assistants, PA - Physician Assistant - National Commission on the Certification of Physician Assistants Additional Job Description: Work Shift: Variable Scheduled Weekly Hours : 40 Department Pickerington Hospitalists Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment

• Design and enhance proactive monitoring capabilities for AWS Amazon Connect CCaaS platforms, ensuring high availability, reliability, and performance across production environments • Collaborate closely with developers, architects, and platform owners to establish logging standards, enforce monitoring best practices, and enable efficient troubleshooting through structured observability frameworks • Participate in application design discussions to develop end-to-end interaction visibility using Splunk, enabling deep operational insights and traceability across contact center workflows • Troubleshoot and resolve production incidents, performing root cause analysis and implementing preventive measures to improve system stability • Partner with vendor teams to drive operational improvements, strengthen monitoring strategies, and enhance overall platform observability • Develop and maintain Amazon CloudWatch dashboards as complementary monitoring solutions to Splunk, ensuring redundancy and comprehensive performance tracking • Conduct knowledge-sharing sessions and document troubleshooting playbooks to enable broader support teams and improve operational readiness

• Design and enhance proactive monitoring capabilities for AWS Amazon Connect CCaaS platforms, ensuring high availability, reliability, and performance across production environments. • Collaborate closely with developers, architects, and platform owners to establish logging standards, enforce monitoring best practices, and enable efficient troubleshooting through structured observability frameworks. • Participate in application design discussions to develop end-to-end interaction visibility using Splunk, enabling deep operational insights and traceability across contact center workflows. • Troubleshoot and resolve production incidents, performing root cause analysis and implementing preventive measures to improve system stability. • Partner with vendor teams to drive operational improvements, strengthen monitoring strategies, and enhance overall platform observability. • Develop and maintain Amazon CloudWatch dashboards as complementary monitoring solutions to Splunk, ensuring redundancy and comprehensive performance tracking. • Conduct knowledge-sharing sessions and document troubleshooting playbooks to enable broader support teams and improve operational readiness.