ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You’ll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won’t just contribute. You’ll make things happen–fast. ZoomInfo is seeking a Senior DevOps Engineer with a software-first mindset to join our Platform Engineering team. We aren't just looking for someone to manage tools; we want an engineer who treats infrastructure as a software product. This role is for a proactive owner with a big-picture mindset—someone who takes initiative, looks beyond their immediate tasks, and drives complex projects from initial design all the way to production. You will join a highly collaborative, global team where communication is key to building the "paved road" for our developers across multiple cloud providers. What You'll do: - Platform Development: Engineer robust, scalable CI/CD platforms using GitHub Actions, building custom actions and reusable workflows that function as a seamless internal product. - Software Automation: Develop internal tools and CLI utilities in Go or JavaScript to automate complex SDLC tasks and eliminate manual operations. - Kubernetes Maintenance: Act as a maintainer for our Kubernetes ecosystem, ensuring the platform is optimized for developer workloads, scalability, and high availability. - End-to-End Ownership: Lead projects from architectural design to implementation and long-term maintenance, identifying system-wide bottlenecks before they become issues. - Declarative Infrastructure: Lead the implementation of GitOps workflows using ArgoCD, treating application state and infrastructure as version-controlled code. - Cloud Orchestration: Provision and manage sophisticated GCP and AWS environments using software-defined infrastructure principles. - Global Collaboration: Work closely with distributed teams of Architects and Engineers, ensuring clear communication and alignment across different time zones. What you bring: - Professional Experience: 5+ years of experience in a DevOps/SRE role OR a total of 6+ years of experience consisting of at least 3 years in Software Development and 3 years in DevOps. - High Degree of Ownership: A proven track record of taking full responsibility for projects, solving ambiguous problems, and driving initiatives end-to-end. - Software Proficiency: Strong programming skills in Go, JavaScript, or Python, with the ability to write clean, testable code for automation and tooling. - Kubernetes Expertise: Hands-on experience as a Kubernetes maintainer, including cluster management, resource optimization, and a deep understanding of Kubernetes internals. - CI/CD Architecture: Proven expertise in designing complex, logic-heavy pipelines (GitHub Actions preferred). Additional skills: - AI Development: Experience or knowledge in AI/ML development, including building or deploying LLM-based applications or managing AI infrastructure. - Infrastructure as Code: Advanced experience with Terraform or Pulumi. - Control Planes: Experience with Crossplane for managing cloud infrastructure via Kubernetes. - Observability: Familiarity with Datadog or OpenTelemetry to monitor platform performance. - Architecture: Experience with service mesh (Istio/Linkerd) or microservices networking. #LI-SK1 #LI-Remote About us: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant Privacy Notice for more details on how we handle your personal information. ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here. ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.

When our values align, there's no limit to what we can achieve. At Parexel, we all share the same goal - to improve the world's health. From clinical trials to regulatory, consulting, and market access, every clinical development solution we provide is underpinned by something special - a deep conviction in what we do. Each of us, no matter what we do at Parexel, contributes to the development of a therapy that ultimately will benefit a patient. We take our work personally, we do it with empathy and we're committed to making a difference. Candidates must be located in the Northeast US near a major airport. Job Purpose: The Site and Monitoring Health Lead (SMH Lead) will apply knowledge of regulations and GCPs as well as experience in monitoring to safeguard the quality of clinical trial execution at investigator sites and ensure the client’s oversight of CRO monitoring effectiveness. This is a site-facing position that reports to the FSP Manager, with work directed by the client Associate Director (or above), Site and Monitoring Health Team. Key Accountabilities: Oversight of monitoring effectiveness - Implements various types of oversight encounters and activities as applicable including but not limited to site risk analysis, site contacts, aggregate review of data, monitoring visit report review, Sponsor Oversight Visits, system/data spot checks, and periodic summaries; ensure timely documentation of these activities is completed and file - Completes Sponsor Oversite Visit reports consistently on time and with good quality - Utilizes a risk-based approach to review critical to quality items at the site level and study level, exhibiting an “inspection ready at all times” mentality - Creates Study Specific Oversight Plans (SSOPs) for aligned trials in scope and /or follows SSOP when conducting oversight activities - Troubleshoots and uses alternative and innovative approaches to solve problems impacting clinical site delivery and quality - Utilizes root cause analysis to assess identified issues and provide suggested actions to Study Management/Clinical Research Organization (CRO) to mitigate risk - Supports inspection preparation and management Collaborative relationships - Works both independently and collaboratively with cross-functional teams - Builds relationships with investigators and site staff in region; acts as a resource for identifying potential sites for new studies - Supports investigator sites less experienced in research; assists in assuring sites are engaged in the study and have what they need to recruit participants successfully - Works closely with Clinical Risk and Analytics staff to understand the risk management plan (Risk MAP) for assigned studies, ensures the SSOP is aligned with the Risk MAP, and assesses sites who are outliers Operational - Implements client Site and Monitoring Health strategy in alignment with applicable International Council for Harmonization-Good Clinical Practices (ICH-GCP) regulations - Leads oversight and trend meetings with the study team and/or Clinical Research Organization (CRO) to discuss risks, issues, and trends identified by the SMH team for the trial - Remains current with global regulatory requirements, has a current working knowledge of local/regional regulatory requirements Skills: - Ability to think innovatively and be willing to initiate changes, introduce new ideas, and creatively problem-solve - Ability to build and maintain relationships with key investigators and sites (e.g. key networks, key trial sites and investigators, key opinion leaders and their stie staff) - Ability to analyze complex situations and effectively communicate issues along with potential recommendations to various functional groups - Demonstrates good judgment and decision-making experience - Ability to travel approximately 50%; may include local, regional, and international travel - Demonstrates flexibility in schedule and willing to travel frequently in assigned region - Good organizational skills and ability to deal with competing priorities - Effective interpersonal verbal, written and presentation communication skills Proficient with MS Office Suite (Excel, Word, and PowerPoint); able to learn internal and external computer systems - Proficient in written and spoken English required o Proficient in local language, as applicable, preferred o Fluent in multiple languages and cultural awareness preferred Knowledge and Experience: - Significant direct monitoring experience gained with a CRO or pharmaceutical company working on multinational clinical studies - Previous CRO monitoring oversight experience and experience with oversight visits required - Lead CRA experience required - Experience in all study phases of clinical research (Phase I-III) - Previous audit and regulatory inspection experience preferred - Ability to travel up to 50%; some international travel may be required #LI-CF1 EEO Disclaimer Parexel is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to legally protected status, which in the US includes race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Why Housecall Pro? Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million homes. We’re all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and—ultimately—save time so they can be with their families and live well. While our headquarters are based in Denver, Colorado, our team spans the globe, with teammates across Brazil, Poland, the Philippines, Mexico, and beyond. We care deeply about our customers and foster a culture where our company, people and Pros grow and succeed together—no matter where they’re based. Leadership is as focused on growing team members’ careers as they expect their teams to be on creating solutions for Pros. We also offer: - Paid holidays and flexible, take-it-as-you-need-it scheduled time off - A culture built on innovation that values big ideas, no matter where they come from - A MacBook set up and ready from day one, plus a $500 stipend to design your ideal workspace - Equity in a rapidly growing startup backed by top-tier VCs TO BE CONSIDERED FOR THIS ROLE, PLEASE SUBMIT AN UPDATED RESUME TRANSLATED TO ENGLISH We know what you are thinking…WHAT IS THE ROLE AND WHAT WOULD YOU BE DOING? 👀 As a DevOps Engineer Lead on the Infrastructure Platform team, you will design and operate the secure, scalable infrastructure foundations that power Housecall Pro’s engineering organization — while serving as a technical force multiplier for our DevOps capabilities. Your mission is to ensure that security, compliance, and supply-chain protections are embedded by default into the infrastructure platform, not layered on as gates or afterthoughts. You will work at the intersection of cloud infrastructure, Kubernetes platforms, infrastructure-as-code, and policy automation — building primitives, guardrails, and golden paths that make secure delivery the easiest path for product teams. This role is deeply hands-on and highly influential. You will operate as a staff-level engineer across Infrastructure Platform and our Developer Platform, translating security requirements into scalable platform abstractions, partnering on policy design, and ensuring the infrastructure layer reliably enforces security and compliance controls without slowing delivery. The work you do will directly impact platform reliability, cloud security posture, audit readiness, and developer trust in the platform. In your day to day, you will: - Lead the strategy, roadmap, and execution for operating AWS as a stable, scalable service platform for engineering teams. - Own the architecture and day-to-day health of AWS environments, including compute, networking, storage, identity, and Kubernetes-based runtime platforms. - Drive continuous improvements in platform reliability, performance, and fault tolerance through observability, capacity planning, and resilience engineering. - Establish AWS best practices for account structure, networking, isolation, and service usage to support safe scale across teams and workloads. - Build and enforce Infrastructure-as-Code as the default operating model, enabling consistent provisioning, upgrades, and lifecycle management. - Improve developer experience by providing self-service infrastructure patterns, templates, and paved paths that reduce friction and operational risk. - Manage cloud cost visibility and optimization, ensuring teams understand usage, tradeoffs, and efficiency without slowing delivery. - Partner with reliability, delivery, and security stakeholders to ensure cloud platform capabilities support uptime, performance, and compliance requirements. - Mentor and grow a cloud engineering team with strong ownership, operational discipline, and customer-focused thinking. - Collaborate with engineering leadership to align cloud platform investments with product growth and company priorities. We think this role is for you if have... - 8+ years of experience in software, infrastructure, or systems engineering roles. - Deep hands-on experience operating production systems in AWS. - Strong expertise with Kubernetes and containerized runtime environments. - Experience designing and operating infrastructure platforms or internal developer platforms. - Proven experience with infrastructure-as-code and automation (e.g., Terraform, CloudFormation, Pulumi). - Strong understanding of cloud security fundamentals: IAM, network segmentation, secrets management, encryption, and least-privilege access. - Experience embedding security or compliance controls into platforms or pipelines (policy-as-code, guardrails, drift prevention). - Solid understanding of distributed systems, scaling behavior, and failure modes. - Excellent written and verbal communication skills, with the ability to influence across teams. What will help you succeed??? - Comfort operating in ambiguous, cross-team problem spaces with clear ownership boundaries. - A strong bias toward automation, defaults, and guardrails over manual enforcement. - Ability to reason about security, reliability, and cost together — not in isolation. - Deep debugging skills across infrastructure, networking, runtime, and policy layers. - Product mindset: you care about adoption, usability, and trust — not just correctness. - Curiosity about system behavior and a drive to improve platform foundations over time. - Ability to mentor senior engineers and elevate technical standards across teams. - Willingness to challenge existing assumptions and advocate for better long-term solutions. ✨ Let’s talk numbers! ✨ Our compensation range for this role begins at $7,000 USD per month 💵 Internally we call this a Staff Devops Engineer II. Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service. Housecall Pro’s brand portfolio includes Business Coaching by Housecall Pro, a business coaching solution for home services businesses. Our brands are united by a singular mission to champion our Pros to success. We support more than 50,000 businesses and have over 2,000 ambitious, mission-driven, genuinely fun-loving teammates across the globe. If you want to do work that impacts real people, supported by a team that will invest in you every step of the way, we’d love to hear from you. Housecall Pro celebrates diversity and we are committed to creating an inclusive environment. We are an equal opportunity employer and do not discriminate on the basis of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. #LI-Remote

Role Description ZoomInfo is seeking a Senior DevOps Engineer with a software-first mindset to join our Platform Engineering team. We aren't just looking for someone to manage tools; we want an engineer who treats infrastructure as a software product. This role is for a proactive owner with a big-picture mindset—someone who takes initiative, looks beyond their immediate tasks, and drives complex projects from initial design all the way to production. You will join a highly collaborative, global team where communication is key to building the "paved road" for our developers across multiple cloud providers. What You'll do: - Platform Development: Engineer robust, scalable CI/CD platforms using GitHub Actions, building custom actions and reusable workflows that function as a seamless internal product. - Software Automation: Develop internal tools and CLI utilities in Go or JavaScript to automate complex SDLC tasks and eliminate manual operations. - Kubernetes Maintenance: Act as a maintainer for our Kubernetes ecosystem, ensuring the platform is optimized for developer workloads, scalability, and high availability. - End-to-End Ownership: Lead projects from architectural design to implementation and long-term maintenance, identifying system-wide bottlenecks before they become issues. - Declarative Infrastructure: Lead the implementation of GitOps workflows using ArgoCD, treating application state and infrastructure as version-controlled code. - Cloud Orchestration: Provision and manage sophisticated GCP and AWS environments using software-defined infrastructure principles. - Global Collaboration: Work closely with distributed teams of Architects and Engineers, ensuring clear communication and alignment across different time zones. Qualifications - 5+ years of experience in a DevOps/SRE role OR a total of 6+ years of experience consisting of at least 3 years in Software Development and 3 years in DevOps. - A proven track record of taking full responsibility for projects, solving ambiguous problems, and driving initiatives end-to-end. - Strong programming skills in Go, JavaScript, or Python, with the ability to write clean, testable code for automation and tooling. - Hands-on experience as a Kubernetes maintainer, including cluster management, resource optimization, and a deep understanding of Kubernetes internals. - Proven expertise in designing complex, logic-heavy pipelines (GitHub Actions preferred). Requirements - Experience or knowledge in AI/ML development, including building or deploying LLM-based applications or managing AI infrastructure. - Advanced experience with Terraform or Pulumi. - Experience with Crossplane for managing cloud infrastructure via Kubernetes. - Familiarity with Datadog or OpenTelemetry to monitor platform performance. - Experience with service mesh (Istio/Linkerd) or microservices networking. Company Description ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller.