About Our Client Servant is partnering with a forward-thinking organization focused on helping teams work smarter, not harder. By combining thoughtful strategy, intuitive tools, and a people-first mindset, enabling organizations to optimize how work gets done—improving efficiency, clarity, and outcomes across the business. With a strong emphasis on collaboration and continuous improvement, our client partners closely with its customers to solve real-world challenges and deliver practical, scalable solutions. The team values curiosity, ownership, and impact, and is committed to building products and experiences that genuinely support the way people work today. As our client continues to grow, they are investing in talented, mission-driven individuals who want to shape the future of work and make a meaningful difference for customers and teammates alike. Role Summary This role is critical to accelerating our client's engineering organization. As the DevOps & Cloud Engineer, you will own the reliability, scalability, and delivery velocity of the Human-Led AI Orchestration Layer. This is not a pure infrastructure role. You are expected to have backend awareness and contribution capability—supporting API services, deployments, and operational workflows so product teams can move faster without friction. Everything you build is expected to be revenue-ready, secure, and enterprise-grade. Key Responsibilities Cloud & Infrastructure - Design, deploy, and manage Azure infrastructure (App Services, Functions, AKS, Key Vault). - Implement Infrastructure-as-Code using Terraform.. - Ensure high availability, fault tolerance, and secure system boundaries. - Optimize cloud cost, performance, and reliability. CI/CD & Delivery Acceleration - Build and maintain CI/CD pipelines using Azure DevOps or GitHub Actions. - Automate testing, deployments, and environment promotion. - Improve developer experience and release velocity across teams. Backend Enablement - Support backend services (FastAPI, Python) with deployment, scaling, and runtime optimization. - Assist with API observability, logging, and performance tuning. - Collaborate closely with backend engineers to unblock delivery and reduce operational overhead. Security & Operations - Implement secure networking, secrets management, and identity controls. - Configure monitoring, alerting, and incident response workflows. - Enforce best practices around containerization (Docker) and orchestration (AKS).

• Own production infrastructure end-to-end: availability, performance, cost, reliability, and security. • Design and improve AWS architecture to support current and future platform needs. • Implement observability and operations practices (monitoring, logging, alerting, incident response, postmortems). • Build and maintain containerized workloads and orchestration patterns (Docker/Kubernetes where applicable). • Develop and enforce Infrastructure-as-Code standards using tools like Terraform and/or Ansible. • Create and maintain CI/CD pipelines for reliable deployments and fast rollbacks (e.g., Jenkins, GitLab CI). • Manage and optimize databases and data services, including performance tuning and resilience for: PostgreSQL Elasticsearch Redis. • Support data-intensive systems and ETL pipelines, ensuring stability and throughput at scale. • Strengthen networking and security posture (VPC design, firewalls/security groups, SSL/TLS, IAM/access controls). • Guide technical decision-making with long-term business impact, balancing speed, reliability, and sustainable growth. • Partner with engineering leadership to define clear ownership boundaries and operating rhythms across teams.

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You’ll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won’t just contribute. You’ll make things happen–fast. ZoomInfo is seeking a Senior DevOps Engineer with a software-first mindset to join our Platform Engineering team. We aren't just looking for someone to manage tools; we want an engineer who treats infrastructure as a software product. This role is for a proactive owner with a big-picture mindset—someone who takes initiative, looks beyond their immediate tasks, and drives complex projects from initial design all the way to production. You will join a highly collaborative, global team where communication is key to building the "paved road" for our developers across multiple cloud providers. What You'll do: - Platform Development: Engineer robust, scalable CI/CD platforms using GitHub Actions, building custom actions and reusable workflows that function as a seamless internal product. - Software Automation: Develop internal tools and CLI utilities in Go or JavaScript to automate complex SDLC tasks and eliminate manual operations. - Kubernetes Maintenance: Act as a maintainer for our Kubernetes ecosystem, ensuring the platform is optimized for developer workloads, scalability, and high availability. - End-to-End Ownership: Lead projects from architectural design to implementation and long-term maintenance, identifying system-wide bottlenecks before they become issues. - Declarative Infrastructure: Lead the implementation of GitOps workflows using ArgoCD, treating application state and infrastructure as version-controlled code. - Cloud Orchestration: Provision and manage sophisticated GCP and AWS environments using software-defined infrastructure principles. - Global Collaboration: Work closely with distributed teams of Architects and Engineers, ensuring clear communication and alignment across different time zones. What you bring: - Professional Experience: 5+ years of experience in a DevOps/SRE role OR a total of 6+ years of experience consisting of at least 3 years in Software Development and 3 years in DevOps. - High Degree of Ownership: A proven track record of taking full responsibility for projects, solving ambiguous problems, and driving initiatives end-to-end. - Software Proficiency: Strong programming skills in Go, JavaScript, or Python, with the ability to write clean, testable code for automation and tooling. - Kubernetes Expertise: Hands-on experience as a Kubernetes maintainer, including cluster management, resource optimization, and a deep understanding of Kubernetes internals. - CI/CD Architecture: Proven expertise in designing complex, logic-heavy pipelines (GitHub Actions preferred). Additional skills: - AI Development: Experience or knowledge in AI/ML development, including building or deploying LLM-based applications or managing AI infrastructure. - Infrastructure as Code: Advanced experience with Terraform or Pulumi. - Control Planes: Experience with Crossplane for managing cloud infrastructure via Kubernetes. - Observability: Familiarity with Datadog or OpenTelemetry to monitor platform performance. - Architecture: Experience with service mesh (Istio/Linkerd) or microservices networking. #LI-SK1 #LI-Remote About us: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant Privacy Notice for more details on how we handle your personal information. ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here. ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.

When our values align, there's no limit to what we can achieve. At Parexel, we all share the same goal - to improve the world's health. From clinical trials to regulatory, consulting, and market access, every clinical development solution we provide is underpinned by something special - a deep conviction in what we do. Each of us, no matter what we do at Parexel, contributes to the development of a therapy that ultimately will benefit a patient. We take our work personally, we do it with empathy and we're committed to making a difference. Candidates must be located in the Northeast US near a major airport. Job Purpose: The Site and Monitoring Health Lead (SMH Lead) will apply knowledge of regulations and GCPs as well as experience in monitoring to safeguard the quality of clinical trial execution at investigator sites and ensure the client’s oversight of CRO monitoring effectiveness. This is a site-facing position that reports to the FSP Manager, with work directed by the client Associate Director (or above), Site and Monitoring Health Team. Key Accountabilities: Oversight of monitoring effectiveness - Implements various types of oversight encounters and activities as applicable including but not limited to site risk analysis, site contacts, aggregate review of data, monitoring visit report review, Sponsor Oversight Visits, system/data spot checks, and periodic summaries; ensure timely documentation of these activities is completed and file - Completes Sponsor Oversite Visit reports consistently on time and with good quality - Utilizes a risk-based approach to review critical to quality items at the site level and study level, exhibiting an “inspection ready at all times” mentality - Creates Study Specific Oversight Plans (SSOPs) for aligned trials in scope and /or follows SSOP when conducting oversight activities - Troubleshoots and uses alternative and innovative approaches to solve problems impacting clinical site delivery and quality - Utilizes root cause analysis to assess identified issues and provide suggested actions to Study Management/Clinical Research Organization (CRO) to mitigate risk - Supports inspection preparation and management Collaborative relationships - Works both independently and collaboratively with cross-functional teams - Builds relationships with investigators and site staff in region; acts as a resource for identifying potential sites for new studies - Supports investigator sites less experienced in research; assists in assuring sites are engaged in the study and have what they need to recruit participants successfully - Works closely with Clinical Risk and Analytics staff to understand the risk management plan (Risk MAP) for assigned studies, ensures the SSOP is aligned with the Risk MAP, and assesses sites who are outliers Operational - Implements client Site and Monitoring Health strategy in alignment with applicable International Council for Harmonization-Good Clinical Practices (ICH-GCP) regulations - Leads oversight and trend meetings with the study team and/or Clinical Research Organization (CRO) to discuss risks, issues, and trends identified by the SMH team for the trial - Remains current with global regulatory requirements, has a current working knowledge of local/regional regulatory requirements Skills: - Ability to think innovatively and be willing to initiate changes, introduce new ideas, and creatively problem-solve - Ability to build and maintain relationships with key investigators and sites (e.g. key networks, key trial sites and investigators, key opinion leaders and their stie staff) - Ability to analyze complex situations and effectively communicate issues along with potential recommendations to various functional groups - Demonstrates good judgment and decision-making experience - Ability to travel approximately 50%; may include local, regional, and international travel - Demonstrates flexibility in schedule and willing to travel frequently in assigned region - Good organizational skills and ability to deal with competing priorities - Effective interpersonal verbal, written and presentation communication skills Proficient with MS Office Suite (Excel, Word, and PowerPoint); able to learn internal and external computer systems - Proficient in written and spoken English required o Proficient in local language, as applicable, preferred o Fluent in multiple languages and cultural awareness preferred Knowledge and Experience: - Significant direct monitoring experience gained with a CRO or pharmaceutical company working on multinational clinical studies - Previous CRO monitoring oversight experience and experience with oversight visits required - Lead CRA experience required - Experience in all study phases of clinical research (Phase I-III) - Previous audit and regulatory inspection experience preferred - Ability to travel up to 50%; some international travel may be required #LI-CF1 EEO Disclaimer Parexel is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to legally protected status, which in the US includes race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.